2007 Ford Focus

MY CAR WAS HIT HEAD ON, THE PASSENGER SIDE SEAT FELLED TO HOLD AND ALL THE SLACK CAME LOOSE CAUSING THE PASSENGER TO HIT THE DASH. THE AIR BAGS FELLED TO DEPLOY. THE PASSENGER COULD HAVE BEEN REALLY HURT OR WORSE, COULD HAVE WENT THROUGH THE WIND SHIELD. CONTACTED FORD MOTOR AND WOULD GET A WRITTEN RESPONSE IN SIX WEEKS. RECEIVED A PHONE CALL A FEW DAYS LATER TELLING ME TO WORK WITH MY INSURANCE COMPANY TO GET IT REPAIRED. I ASKED TO BE COMPENSATED FOR DRIVING THIS CAR FOR SEVEN YEARS WITH AN DEFECTED SEAT BELT WITH I PURCHASED NEW. FORD SHOWED NO INTEREST IN THIS ISSUE. *TR

I WAS ON MY WAY TO WORK AND THE KNOB TO CHANGE YOUR AIR SETTING TO DEFROST BROKE, WHICH EVENTUALLY CAUSE MY WINDSHIELD TO ICE UP AND FOR ME TO GO IN THE DITCH.I TOOK THE CAR INTO FORD 3 TIMES TO GET IT FIXED UNTIL THEY TOLD ME THE MAIN BOX THAT CHANGES WHICH DIRECTION THE AIR COMES OUT WAS BROKEN ($2,000 FIX) AND THE MECHANIC SAID ITS COMMON ON FOCUS'S. I ASKED WHY IT WASN'T RECALL AND THEY SAID ITS NOT A SAFETY ISSUE, I RESPONDED "SO YOUR WINDSHIELD FREEZING OVER AND GOING IN THE DITCH BECAUSE OF IT ISN'T A SAFETY ISSUE?" THEN HE AGREED, BUT I GUESS FORD DOESN'T STILL. *JS

I HAD DIFFICULTY OPENING DRIVERS SIDE DOOR, THE HANDLE WOULD "STICK OR CATCH". I WOULD HAVE TO RELEASE AND TRY AGAIN, SOMETIMES THIS WOULD SOMETIMES I HAD TO REPEAT THE PROCESS BEFORE IT WOULD OPEN. I TOOK IT TO A DEALER TO HAVE IT CHECKED ALONG WITH ANOTHER ISSUE THAT WAS RESOLVED. I WAS TOLD DOOR HAD NO PROBLEM. THE PROBLEM PERSISTED ON AND OFF FOR APPROXIMATELY TWO YEARS. THIS PAST SUNDAY I WENT TO ENTER CAR AND ALMOST PULLED DOOR HANDLE OFF AS IT SEEMED TO RELEASE FROM EQUIPMENT IT WAS ATTACHED TO. I NOW CANNOT OPEN THAT DOOR AND HAVE TO ENTER THROUGH PASSENGER DOOR. MILEAGE ATTACHED IS APPROXIMATION. *TR

MY SON WAS INVOLVED IN A 4 CAR ACCIDENT, HE WAS THE THIRD CAR IN THE ACCIDENT. THE FIRST CAR CLAIMS THAT ANOTHER CAR AHEAD OF HER STOPPED SHORT AND TO AVOID HITTING THE CAR SHE SLAMMED ON THE BRAKES CAUSING THE SECOND CAR TO HIT HER IN THE BACK. MY SON COULDN'T STOP IMMEDIATELY SO HE HIT THE SECOND CAR IN THE BACK., THEN THE FOURTH CAR HIT [XXX] ON THE BACK WITH ENOUGH FORCE TO DENT THE WHOLE HOOD AND BROKE THE RADIATOR AND CAVE THE FRONT BUMPER INTO THE MOTOR. THE CAR IS NOT DRIVABLE. MY SON HAD TO GO IN THE AMBULANCE SINCE HIS CHEST WAS HURTING AND HIS NECK GOT STIFF AND SORE THAT HE COULDN'T MOVE IT. HOWEVER I DON'T UNDERSTAND WHY THE AIRBAGS DIDN'T ENGAGE EVEN WHEN MY SONS CAR GOT HIT WITH ENOUGH FORCE TO DENT HIS WHOLE FRONT END. PLEASE ADVICE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY CAR WAS IN A SINGLE VEHICLE ACCIDENT AS WE HIT A POWER POLE HEAD ON GOING AT LEAST 50 MPH. I WASN'T THE DRIVER. AT IMPACT BOTH THE DRIVER AND MYSELF HAD OUR HEADS CRASH INTO THE DASHBOARD. THE DRIVER SMASHED HIS HEAD INTO THE STEERING WHEEL AND I HIT THE AREA ABOVE THE GLOVE BOX. MY HEAD ALSO HIT THE PASSENGER DOOR. THE CAR CAUGHT ON FIRE AND BURNED COMPLETELY TO THE GROUND. MY CONCERNS ARE THAT WITH AN ACCIDENT OF THAT MAGNITUDE, NOT A SINGLE AIRBAG DEPLOYED IN THE CAR. ALL 4 PASSENGERS RECEIVED MULTIPLE SEVERE INJURIES. I'M AWARE THAT IN SOME SITUATIONS AIR BAGS CAN MAKE THINGS WORSE, BUT IN THIS CASE I'M SURE THAT THE AIRBAGS SHOULD HAVE DEPLOYED AND WOULD HAVE BEEN BETTER THAN US VIOLENTLY SLAMMING OUR HEADS AND FACES ONTO THE DASHBOARD AND STEERING WHEEL. I'M ALSO INTERESTED IN SEEING WHY THE SEAT BELTS DIDN'T CONSTRICT US FROM MOVING THAT FAR FORWARD. *TR

THE DRIVER'S SEAT BELT OCCASIONALLY FAILS TO FASTEN PROPERLY. IT SEEMS TO CLICK INTO PLACE, AND THERE'S NO WARNING LIGHT OR CHIME, BUT THEN SOMETIMES IT COMES LOOSE AGAIN AFTERWARD WHILE I'M DRIVING. SOMETIMES I CAN TELL THAT SOMETHING SEEMED MAYBE OFF -- I'LL GIVE IT A TUG, AND MAYBE HALF OF THOSE TIMES I HAD A SUSPICION, IT POPS FREE. IT'S HAPPENED PROBABLY ABOUT 10 TIMES IN THE TIME I'VE OWNED THE CAR (SINCE 2010), MOST RECENTLY TODAY (3/22/14), SO IT'S NORMALLY FINE. AND IT ALWAYS GOES IN FINE AGAIN AFTERWARD. I DON'T KNOW IF THE OTHER BUCKLES ARE ALSO AFFECTED, BUT I'M NORMALLY THE ONLY PERSON IN THE CAR. *TR

I WAS PULLING INTO A PARKING LOT AND PARKING WHEN MY GEAR SHIFTER FELL APART IN MY HAND. LITERALLY THREW UP A SPRING AND THE BUTTON POPPED OFF I MANAGED TO GET IT ACROSS THE STREET TO ADVANCED AUTO PARTSWHERE THE WORKER WAS KIND ENOUGH TO KIND OF FIX IT FOR ME. I HAVE NIGHTMARES ABOUT BEING ON THE ROAD AND IT FALLING APART AGAIN THIS IS SO UNSAFE. THANK YOU [XXX] THERE NEEDS TO BE A RECALL AS I HAVE READ MANY COMPLAINTS HERE ON THE SAME THING. ALSO THIS CAR HAS HESITATED WHEN DRIVING AND SLIPPED OUT OF GEAR ON NUMEROUS OCCASIONS. FRIGHTENING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE WHILE TRAVELING APPROXIMATELY 50 MPH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK, HEAD, AND SPINAL INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. *TR