2007 Ford Focus

MY SON WAS INVOLVED IN A 4 CAR ACCIDENT, HE WAS THE THIRD CAR IN THE ACCIDENT. THE FIRST CAR CLAIMS THAT ANOTHER CAR AHEAD OF HER STOPPED SHORT AND TO AVOID HITTING THE CAR SHE SLAMMED ON THE BRAKES CAUSING THE SECOND CAR TO HIT HER IN THE BACK. MY SON COULDN'T STOP IMMEDIATELY SO HE HIT THE SECOND CAR IN THE BACK., THEN THE FOURTH CAR HIT [XXX] ON THE BACK WITH ENOUGH FORCE TO DENT THE WHOLE HOOD AND BROKE THE RADIATOR AND CAVE THE FRONT BUMPER INTO THE MOTOR. THE CAR IS NOT DRIVABLE. MY SON HAD TO GO IN THE AMBULANCE SINCE HIS CHEST WAS HURTING AND HIS NECK GOT STIFF AND SORE THAT HE COULDN'T MOVE IT. HOWEVER I DON'T UNDERSTAND WHY THE AIRBAGS DIDN'T ENGAGE EVEN WHEN MY SONS CAR GOT HIT WITH ENOUGH FORCE TO DENT HIS WHOLE FRONT END. PLEASE ADVICE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY CAR WAS IN A SINGLE VEHICLE ACCIDENT AS WE HIT A POWER POLE HEAD ON GOING AT LEAST 50 MPH. I WASN'T THE DRIVER. AT IMPACT BOTH THE DRIVER AND MYSELF HAD OUR HEADS CRASH INTO THE DASHBOARD. THE DRIVER SMASHED HIS HEAD INTO THE STEERING WHEEL AND I HIT THE AREA ABOVE THE GLOVE BOX. MY HEAD ALSO HIT THE PASSENGER DOOR. THE CAR CAUGHT ON FIRE AND BURNED COMPLETELY TO THE GROUND. MY CONCERNS ARE THAT WITH AN ACCIDENT OF THAT MAGNITUDE, NOT A SINGLE AIRBAG DEPLOYED IN THE CAR. ALL 4 PASSENGERS RECEIVED MULTIPLE SEVERE INJURIES. I'M AWARE THAT IN SOME SITUATIONS AIR BAGS CAN MAKE THINGS WORSE, BUT IN THIS CASE I'M SURE THAT THE AIRBAGS SHOULD HAVE DEPLOYED AND WOULD HAVE BEEN BETTER THAN US VIOLENTLY SLAMMING OUR HEADS AND FACES ONTO THE DASHBOARD AND STEERING WHEEL. I'M ALSO INTERESTED IN SEEING WHY THE SEAT BELTS DIDN'T CONSTRICT US FROM MOVING THAT FAR FORWARD. *TR

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S FRONT DOOR FAILED TO OPEN FROM THE OUTSIDE AND ALSO FAILED TO STAY CLOSED. THE CONTACT ALSO STATED THAT IT TOOK MULTIPLE ATTEMPTS TO SUCCESSFULLY CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 91,000. THE VIN WAS UNAVAILABLE.

THIS IS FOR A FORD FOCUS ZX5 (4-DOOR HATCHBACK). AT 90K MILES PASSENGER BACK DOOR LOCK ASSEMBLY BROKE AND HAD TO BE REPLACED. REPLACED UNDER EXTENDED WARRANTY AND COST $90. NOW THE DRIVERS BACK DOOR LOCK IS BROKEN. IT WILL NOT WORK MANUALLY OR ELECTRONICALLY. MY CHILDREN ARE ABLE TO OPEN THE DOOR WHETHER THE CAR IN PARK OR DRIVE SINCE THE ENTIRE LATCH AND LOCK ASSEMBLY NEEDS TO BE REPLACED. THIS IS DEFINITELY A SAFETY ISSUE. PAID FOR THE DOOR TO BE CHECKED AND THE REPLACEMENT PART AND LABOR IS APPROX. $350. DOOR LOCKS SHOULD NEVER FAIL AND IN MY CASE BOTH BACK DOORS HAVE FAILED. *TR

DRIVER SIDE FRONT AND REAR DOOR LOCKS WILL NOT WORK WITH REMOTE, WITH THE KEY, OR MANUALLY FROM THE INSIDE. PASSENGER SIDE DOOR LOCKS WORK AS THEY SHOULD. ANYONE CAN GAIN ENTRY TO THE VEHICLE AT ANY TIME. A REAR PASSENGER, ESPECIALLY CHILD, WOULD BE AT GREAT RISK. THIS IS NOT AN UNCOMMON ISSUE WITH THIS AND PREVIOUS YEARS OF THE FOCUS. I WAS TOLD OVER THE PHONE BY A FORD TECHNICIAN THAT THIS IS AN ELECTRICAL ISSUE, BUT OTHER COMPLAINTS SHOW NECESSARY REPLACEMENT OF LATCH AND LOCK ASSEMBLY. *TR

12-26-2012 I WAS ON ROUTE 77 IN AKRON,OHIO WHEN I SLID ON ICE AND SNOW, MY CAR STARTED SPINNING AND AN SUV GOING NORTH AND MY CAR CRASHED. I SPUN INTO THE LEFT LANE WHERE A CADILLAC SUV WAS DRIVING NORTH AND HE HIT THE DRIVERSIDE FRONT SIDE OF MY VEHICLE. MY CAR MAY BE TOTALED. FRONT DRIVERSIDE HEADLIGHT IS GONE, TRANSMISSION WAS PUSHED BACK AND HOOD OF CAR IS BENT. MY AIRBAG DID NOT GO OFF. I WAS TAKEN TO THE HOSPITAL AFTER HITTING MY HEAD ON THE DRIVER SIDE WINDOW, AND I STRAINED MY NECK. MY QUESTION IS WHY DID MY AIRBAGS NOT GO OFF?? *TR

THE DRIVER SIDE REAR DOOR (4 DOOR SEDAN SE MODEL) WILL NOT LOCK. I CAN'T LOCK IT MANUALLY OR ELECTRONICALLY. THE DRIVER DOOR WILL LOCK, BUT ONLY WITH THE KEY OR WHEN THE LOCK IN MANUALLY PUSHED. THE DRIVER SIDE REAR SHOULD NEVER FAIL IN A MODE THAT CAN'T BE LOCKED. THIS NEEDS TO BE RECALLED. IT IS A SAFETY ISSUE. I CAN BE CARJACKED, MY BELONGS AND CAR CAN BE STOLEN. CHILDREN CANNOT SIT IN THE BACK SEAT BECAUSE THE DOOR WILL NOT LOCK. *TR

MY 2007 FORD FOCUS REAR PASSENGER DOOR LOCK WILL NOT LOCK. THIS IS A REAL SAFETY ISSUE BECAUSE I HAVE CHILDREN WHO CAN PULL ON THE DOOR AND OPEN IT WHILE I AM DRIVING DOWN THE ROAD. I CAN NOT EVEN "CHILD LOCK" IT. IN ADDITION, ON TUESDAY NIGHT I WAS ROBBED OF ALL MY CHRISTMAS PRESENTS THAT WERE IN THE TRUNK OF MY CAR BECAUSE THE DOOR WILL NOT LOCK AND SOMEONE ACCESSED MY CAR THROUGH THE REAR DOOR AND POPPED THE TRUNK. THEY ALSO STOLE MY USPS RAIN GEAR AND IMPORTANT PAPERWORK I HAD IN MY CAR ( I AM A UNION REPRESENTATIVE). THERE IS SEVERAL COMPLAINTS ABOUT THIS ISSUE AND WE SHOULD NOT WAIT UNTIL A CHILD DIES FROM FALLING OUT ON THE FREEWAY TO RECALL THESE VEHICLES. *TR

3 OF 4 DOORS HAVE NOW BROKEN ON MY 2007 FOCUS, DUE TO THE SAME PROBLEM AS WHAT WAS RECALLED ON THE 05 MODEL -- THE DOORS WILL NOT LATCH AND/OR LOCK. THE DOOR MECHANISM IS THE SAME FOR 2000-07, SO I'M NOT SURE WHY 07 WAS NOT RECALLED AS WELL. I PAID THE DEALER OVER $1000 TO FIX THE FRONT DRIVER AND BACK PASSENGER DOORS IN 5/12, AND NOW IN 7/12, THE BACK DRIVER DOOR IS DOING THE SAME THING -- WHEN YOU GO TO SHUT IT, IT JUST POPS BACK OPEN, AS THE LATCH DOES NOT CATCH. I HAD TO DRIVE HOME FROM MY BABY SHOWER LAST NIGHT WITH THE REAR DOORS TETHERED TO EACHOTHER TO KEEP THE DOOR FROM FLAPPING OPEN WHILE I DROVE DOWN THE ROAD. I HAVE SPOKEN WITH THE SERVICE MANAGER AT THE DEALERSHIP, AS WELL AS FORD CORPORATE, AND HAVE BASICALLY BEEN TOLD IT'S NOT THEIR PROBLEM AND I AM ON MY OWN TO PAY FOR THE REPAIR, BECAUSE MY CAR IS "TOO OLD" (JUST 5 YEARS FROM MFG DATE) AND HAS "TOO HIGH MILEAGE" (NOT THAT THE DOORS HAVE ANYTHING TO DO WITH MILEAGE) FOR FORD TO TAKE ANY RESPONSIBILITY FOR WHAT IS CLEARLY AN ISSUE OF CHEAP, FAULTY PARTS AND POOR WORKMANSHIP. THIS PROBLEM IS ALL OVER THE INTERNET, AND IS CLEARLY NOT ISOLATED TO MY VEHICLE. FORD SHOULD BE ASHAMED OF THE FACT THAT THEY HAVE IGNORED THIS PROBLEM, WHICH COULD CAUSE SERIOUS INJURY TO IT'S CUSTOMERS (JUST IMAGINE IF THE LATCH HAD STOPPED WORKING WHILE I WAS DOING 70 MPH DOWN THE HIGHWAY!), AND NEITHER I NOR ANYONE IN MY FAMILY WILL EVER BUY ANOTHER FORD! *TR

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED BECAUSE THE AIR BAG MAY NOT DEPLOY IN THE EVENT OF A CRASH. THE CONTACT ALSO STATED THAT THE DOOR LATCH FOR THE FRONT DRIVER'S SIDE BROKE AND HE COULD NOT GET EXIT FROM THAT DOOR. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 64,000.