YEAR OF VEHICLE: 2007 MAKE: FORD MODEL: FOCUS SE DATE OF PURCHASE: JULY 2007 SELLING/: SPREEN HONDA ODOMETER @ PURCHASING: 24,900 CURRENT MILEAGE: 49,000 PROBLEM(S) WITH THE FOLLOWING: TRANSMISSION - REPAIR ATTEMPTS: SRS/AIRBAG LAMP - REPAIR ATTEMPTS: STEERING SHAKE/VIBRATION - REPAIR ATTEMPTS: SEAT BELT REPAIR/REPLAC…
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YEAR OF VEHICLE: 2007 MAKE: FORD MODEL: FOCUS SE DATE OF PURCHASE: JULY 2007 SELLING/: SPREEN HONDA ODOMETER @ PURCHASING: 24,900 CURRENT MILEAGE: 49,000 PROBLEM(S) WITH THE FOLLOWING: TRANSMISSION - REPAIR ATTEMPTS: SRS/AIRBAG LAMP - REPAIR ATTEMPTS: STEERING SHAKE/VIBRATION - REPAIR ATTEMPTS: SEAT BELT REPAIR/REPLACEMENT - REPAIR ATTEMPTS: AIR BAG LIGHT IS BACK ON AGAIN IN THE 'ON' POSITION - MULTIPLE REPAIR ATTEMPTS: COMPLAINT TO DEALER: YES. CLD SPREEN HONDA SPOKE TO OWNER WHO SENT ME TO A SALESMAN. THE NEXT TIME I RETURNED IT TO FRITZ DEALERSHIP (SINCE THEY DID ORIG WORK), FOR SAME PROBS & I WAS TOLD I WOULDN'T GET A COURTESY CAR AND THEY HAD NO IDEA HOW LONG IT WOULD TAKE FOR REPAIRS. THE INTERIOR AIRBAG LIGHT WAS IN THE 'ON' POSITION, THE TRANSMISSION BEGAN SLIPPING, THE FRONT END WAS SHAKING LIKE BEFORE. CAR WAS RETURNED THE 2ND TIME FOR THE SAME PROBLEMS. I WAS TOLD IT WAS DEFECTIVE PARTS & HAD TO BE ORDERED. NO COURTESY CAR THIS TIME LIKE THE FIRST TIME SO I WAS STRANDED (I'M DISABLED AND ND TRANS). THE CAR IS FALLING APART LITTLE BY LITTLE WITH THE BACK DOOR HANDLE BROKEN COMPLETELY. THE SELLER (SPREEN HONDA) SAID I WOULD HV TO GET A NEW LOAN ON A NEW VEHICLE INSTEAD OF 'EXCHANGING VEHICLES' AS PROMISED IN MY CONVERSATIONS WITH THE OWNER, AT SPREEN HONDA, PLACE OF PURCHASE. I REFUSED THIS 'HUSTLE' BECAUSE THIS WAS NOT WHAT I WAS TOLD OVER THE PHONE, BUT AFTER 2ND SET OF REPAIRS, THE CAR WOULD BE REPLACED...NOT ME PURCHASE ANOTHER CAR AND GIVE UP ANOTHER DOWN PAYMENT! I DIDN'T AGREE TO THIS AND WALKED OUT. THIS CAR HAS BEEN UNDER REPAIR FOR WEEKS OFF/ON FOR THE SAME OR SIMILAR PROBLEM I.E., THE TRANSMISSION FIRST REPAIR WAS ONLY A FEW MONTHS AFTER PURCHASE, ALONG WITH FRONT END SHAKING. I WAS GIVEN A COURTESY CAR WHILE REPAIRS WE DONE W/OUT THE 1ST TIME, BUT NOT THE 2ND. I WAS TOLD MY CAR HAD A 'DEFECTIVE PART' & HAD ORDERED IT. THE CAR HAS BEEN RETURNED AGAIN FOR SAME PROBS MENTIONED ABOVE. AIRBAG LIGHT IS BK ON AGAIN AND TRANSMISSION SLIP. *TR
NHTSA ODI #10243069
692 miles · Jan 9, 2008
Electrical SystemSteeringVisibility
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A WINDSHIELD DEFECT BECAUSE IT WAS NOT INTACT. THE SEALANT WAS PLACED ON THE ROOF OF THE VEHICLE, WHICH CONTRIBUTED TO THE FAULTY WINDSHIELD. SHE ALSO STATED THAT THERE WAS AN ALIGNMENT ISSUE THAT CAUSED THE VEHICLE TO STEER TO THE LEFT WHILE DRIVING 70 …
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TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A WINDSHIELD DEFECT BECAUSE IT WAS NOT INTACT. THE SEALANT WAS PLACED ON THE ROOF OF THE VEHICLE, WHICH CONTRIBUTED TO THE FAULTY WINDSHIELD. SHE ALSO STATED THAT THERE WAS AN ALIGNMENT ISSUE THAT CAUSED THE VEHICLE TO STEER TO THE LEFT WHILE DRIVING 70 MPH. THE VEHICLE MATS WERE STEAMED BY THE DEALER AND NEVER DRIED. AS A RESULT, THE WINDOWS WERE FROSTED INSIDE THE PASSENGER COMPARTMENT. THE CONTACT FOUND RUST IN THE DASHBOARD COMPONENTS AND THE FUSE BOX. THE CURRENT MILEAGE WAS 897 AND FAILURE MILEAGE WAS 692.
NHTSA ODI #10214359
7,300 miles · Aug 30, 2007
SteeringCrashInjury
I WAS DRIVING A 2007 FORD FOCUS THAT I HAD RENTED ON A MAJOR HIGHWAY UNDER GOOD WEATHER CONDITIONS, MID-MORNING, GOOD LIGHT, NO CURVES, NO DISTRACTIONS, LIGHT TRAFFIC. THE CAR BEGAN TO VEER TO THE RIGHT. I TURNED THE STEERING WHEEL TO CORRECT IT AND IT DIDN'T RESPOND. WHEN I TURNED IT A LITTLE FURTHER, THE CAR ABRUPTLY TURNED…
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I WAS DRIVING A 2007 FORD FOCUS THAT I HAD RENTED ON A MAJOR HIGHWAY UNDER GOOD WEATHER CONDITIONS, MID-MORNING, GOOD LIGHT, NO CURVES, NO DISTRACTIONS, LIGHT TRAFFIC. THE CAR BEGAN TO VEER TO THE RIGHT. I TURNED THE STEERING WHEEL TO CORRECT IT AND IT DIDN'T RESPOND. WHEN I TURNED IT A LITTLE FURTHER, THE CAR ABRUPTLY TURNED ON A SHARP ANGLE TO THE LEFT. THE STEERNG WAS COMPLETELY OUT OF CONTROL. I SWERVED AGAIN TO THE RIGHT, THEN LEFT. I WAS UNABLE TO MANEUVER IT AND WAS ABOUT TO HIT THE MEDIAN WHEN I WAS HIT ON THE DRIVER'S SIDE DOOR (I CROSSED THE FAR LEFT LANE IN FRONT OF ANOTHER DRIVER). THE IMPACT CAUSED THE SIDE OF THE CAR TO INDENT MORE THAN 1 FOOT. I WAS WEARING MY SEATBELT. I WAS FORCED FORWARD SO HARD THAT THE SEATBELT BROKE MY COLLAR BONE. I ALSO HAVE SEVERAL BROKEN RIBS AND A HAND INJURY. THE AIR BAGS DID NOT DEPLOY. THE STEERING WENT COMPLETELY OUT OF CONTROL. THE CAR IS CURRENTLY UNDER EXAMINATION BY ENGINEERS WHO HAVE TOLD ME THAT I'M LUCKY TO BE ALIVE, GIVEN THE DAMAGE TO THE CAR, WHICH IS A TOTAL LOSS; I HAD TO BE EXTRICATED FROM IT.
NHTSA ODI #10201193
Official recalls
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NHTSA investigations
1
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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