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2004 Ford Focus

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Ford Focus do not stand out strongly from the model-year median of 864.5.

About this comparison →

When problems were reported

Mileage at the reported incident

293 reports with mileage · 94 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

34 crash reports13 fire reports24 injury reports

What owners actually said

387 reports
Mileage unknown · Jan 6, 2007
Vehicle Speed Control

AT 40,000+ MILES MY 2004 NEEDS TO HAVE THE THROTTLE BODY REPLACED: COST-$130.25 + TAX AND $94 LABOR. THE FORD REPRESENTATIVE IN THE SERVICE CENTER HAS HAD HIS FORD FOCUS THROTTLE BODY REPLACED 3X WITH 40,000 MILES. I AM TOLD THE PART IS BEING RE-DESIGNED. THE REASON I AM AWARE OF IT IS THAT SOMEONE CALLED IN ON CAR TALK ABOU…

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AT 40,000+ MILES MY 2004 NEEDS TO HAVE THE THROTTLE BODY REPLACED: COST-$130.25 + TAX AND $94 LABOR. THE FORD REPRESENTATIVE IN THE SERVICE CENTER HAS HAD HIS FORD FOCUS THROTTLE BODY REPLACED 3X WITH 40,000 MILES. I AM TOLD THE PART IS BEING RE-DESIGNED. THE REASON I AM AWARE OF IT IS THAT SOMEONE CALLED IN ON CAR TALK ABOUT THE SAME CONCERN AND THEY DIAGNOSED IT. AT 58 MILES AN HOUR I NOTICE THE HESITATION. THE SERVICE CENTER SEEMS TO HAVE TWO VOICES--ONE TO HAVE IT FIXED AND THE OTHER TO LEAVE IT BE UNTIL IT GETS WORSE. IS THIS PART GENERALLY NOT DESIGNED PROPERLY BECAUSE OF THE BRASS AND PLASTIC INTERFACE? HOW DANGEROUS IT IT NOT TO GET THIS ITEM FIXED IMMEDIATELY. IS THE DESIGN FLAWED?THE PART NUMBER TO BE REPLACED IS: 3S4Z 9E926 AC: BODY ASY CARBUR EP. *NM

NHTSA ODI #10177996

35,657 miles · Dec 31, 2006
Electrical System

ON OCTOBER 26, 2006 AT 8:00 AM I TRIED TO START MY VEHICLE AND THE IGNITION KEY WOULD NOT TURN. I CALLED THE FORD DEALERSHIP AND THE SERVICE PERSON SAID IT SOUNDED LIKE AN IGNITION LOCK AND HE SAID HE WAS FAMILIAR WITH THE REPAIR. I WAS INFORMED THAT THEY HAD NO TOWING SERVICE. DUE TO THE FACT THAT THE DEALERSHIP WAS APPROXIM…

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ON OCTOBER 26, 2006 AT 8:00 AM I TRIED TO START MY VEHICLE AND THE IGNITION KEY WOULD NOT TURN. I CALLED THE FORD DEALERSHIP AND THE SERVICE PERSON SAID IT SOUNDED LIKE AN IGNITION LOCK AND HE SAID HE WAS FAMILIAR WITH THE REPAIR. I WAS INFORMED THAT THEY HAD NO TOWING SERVICE. DUE TO THE FACT THAT THE DEALERSHIP WAS APPROXIMATELY 12 MILES AWAY, I INSTEAD HAD IT TOWED TO A GARAGE DOWN THE ROAD. THE GARAGE INSTALLED A NEW LOCK CYLINDER. I WAS LATE FOR WORK AND HAD TO BUM A RIDE TO PICK MY CAR UP AFTER WORK. THE GARAGE CHARGED ME FOR 2 AND 1/2 HOURS OF WORK, THE TOWING AND THE PART, THE TOTAL BEING $308.62. ALL THIS ON A CAR ONLY 2 AND 1/2 YEARS OLD. AFTER THE REPAIR WAS DONE I CALLED THE FORD DEALERSHIP AND THEY REFUSED TO PAY FOR THE REPAIR, EVEN THOUGH THE CAR WAS STILL UNDER WARRANTY, BECAUSE I DID NOT BRING IT TO THEM. I WROTE TO FORD HEADQUARTERS AND THEY AGAIN REFUSED TO PAY FOR IT. *NM

NHTSA ODI #10177427

Mileage unknown · Dec 15, 2006
Electrical SystemEngine And Engine CoolingExterior Lighting

2004 FOCUS BELT TENSIONER BROKE AND BATTERY FAILED. *TS THE FRONT DOOR HAD TO BE ALIGNED AND THE DOOR SEAL WAS REPLACED. THE THROTTLE CABLE HAD TO BE RE-ROUTED DUE TO THE CABLE BINDING. THE FRONT WHEEL BEARINGS WERE REPLACED. THE LEFT REAR MOTOR ASSEMBLY WAS REPLACED, THE 3RD BRAKE LIGHT LENS AND RIGHT SIDE CV AXLE WAS REPLACE…

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2004 FOCUS BELT TENSIONER BROKE AND BATTERY FAILED. *TS THE FRONT DOOR HAD TO BE ALIGNED AND THE DOOR SEAL WAS REPLACED. THE THROTTLE CABLE HAD TO BE RE-ROUTED DUE TO THE CABLE BINDING. THE FRONT WHEEL BEARINGS WERE REPLACED. THE LEFT REAR MOTOR ASSEMBLY WAS REPLACED, THE 3RD BRAKE LIGHT LENS AND RIGHT SIDE CV AXLE WAS REPLACED. THE TRANSMISSION STARTED SHIFTING ERRATICALLY. THE CONSUMER ATTEMPTED TO MAKE A TURN, AND THE TRANSMISSION WOULD SHIFT FROM 1ST TO 2ND GEAR UNTIL THE ENGINE REVVED UP PAST 6000 RPM. THE CONSUMER WAS TOLD THERE WAS A PROBLEM WITH THE SERVO PISTONS. THE TRANSMISSION WAS EVENTUALLY REPAIRED. THE BATTERY FAILED 5 TIMES. *JB

NHTSA ODI #10177475

35,000 miles · Dec 14, 2006
Electrical System

08/15/06 I PURCHASED USED 2004 FORD FOCUS. 10/24/06 CAR DIES ON ME WHILE DRIVING. IT DIES AND AN "EXCLAMATION POINT" INDICATOR COMES ON IN THE DASH. THIS IS A VERY ABRUPT HALT WHENEVER IT DIES. IT ALMOST FEELS AS THOUGH SOMEONE HITS YOU FROM BEHIND. TOOK CAR TO DEALER FOR REPAIR. THEY SAID THAT THEY COULD NOT DUPLICATE …

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08/15/06 I PURCHASED USED 2004 FORD FOCUS. 10/24/06 CAR DIES ON ME WHILE DRIVING. IT DIES AND AN "EXCLAMATION POINT" INDICATOR COMES ON IN THE DASH. THIS IS A VERY ABRUPT HALT WHENEVER IT DIES. IT ALMOST FEELS AS THOUGH SOMEONE HITS YOU FROM BEHIND. TOOK CAR TO DEALER FOR REPAIR. THEY SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM, HOWEVER THEY REPLACED THE TR SENSOR FOR THE AUTOMATIC TRANSMISSION. 11/06/06 PICKED CAR UP AND ON THE WAY HOME IT DIED ON ME TWICE. TOOK CAR BACK TO THE DEALER. THIS TIME THEY SAY THAT THEY FOUND WIRES THAT APPEAR TO HAVE BEEN CHEWED BY AN ANIMAL. THEY REPLACED THESE WIRES AND THE CAR HAS NOT DIED AGAIN SINCE. **THIS IS A VERY DANGEROUS SITUATION TO HAVE YOUR CAR JUST DIE IN THE MIDDLE OF THE FREEWAY WHILE DRIVING. *JB

NHTSA ODI #10176147

Mileage unknown · Dec 12, 2006
Steering

I PURCHASED A 2004 FORD FOCUS A YEAR AGO AND THE IGNITION CYLINDER IS GOING OUT. I HAVE BEEN STRANDED PLACES SEVERAL TIMES IN THE COLD BECAUSE OF THIS PROBLEM WHICH IS A KNOWN PROBLEM TO MANY FORD FOCUS OWNERS. I AM GOING TO HAVE TO REPLACE THIS ITEM SOON AT THE COST TO ME OF $250. THERE NEEDS TO BE SOMETHING DONE ABOUT THIS SIN…

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I PURCHASED A 2004 FORD FOCUS A YEAR AGO AND THE IGNITION CYLINDER IS GOING OUT. I HAVE BEEN STRANDED PLACES SEVERAL TIMES IN THE COLD BECAUSE OF THIS PROBLEM WHICH IS A KNOWN PROBLEM TO MANY FORD FOCUS OWNERS. I AM GOING TO HAVE TO REPLACE THIS ITEM SOON AT THE COST TO ME OF $250. THERE NEEDS TO BE SOMETHING DONE ABOUT THIS SINCE MANY OWNERS ARE EXPERIENCING THE SAME ISSUES. I HAVE HAD TO JIGGLE THE KEY SO MUCH MY HAND HURTS. *NM

NHTSA ODI #10175978

72,013 miles · Dec 4, 2006
Visibility

WINDSHIELD WIPER MOTOR ON MY FORD FOCUS. THEY SLOWLY STOPPED WORKING AND THEN THE HOLE UNIT WENT OUT ON MY 2 YEAR OLD CAR. THERE IS SHOWING A RECALL FOR 2003 TO 2005 FORD FOCUS WIPER MOTORS BUT SOME HOW MY CAR IS NOT ON THAT RECALL. NOTHING HAS BEEN FIXED YET BECAUSE MY EXTENDED WARRANTY DOES NOT COVER THE WIPER MOTOR . THIS IS …

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WINDSHIELD WIPER MOTOR ON MY FORD FOCUS. THEY SLOWLY STOPPED WORKING AND THEN THE HOLE UNIT WENT OUT ON MY 2 YEAR OLD CAR. THERE IS SHOWING A RECALL FOR 2003 TO 2005 FORD FOCUS WIPER MOTORS BUT SOME HOW MY CAR IS NOT ON THAT RECALL. NOTHING HAS BEEN FIXED YET BECAUSE MY EXTENDED WARRANTY DOES NOT COVER THE WIPER MOTOR . THIS IS AN ON GOING ISSUE AND A SAFETY ISSUE THAT FORD SHOULD HAVE TO FIX... THIS IS WHY WE PAY SO MUCH MONEY FOR THESE CARS. *NM

NHTSA ODI #10175129

40,800 miles · Dec 4, 2006
Electrical System

I HAVE HAD MY 2004 FORD FOCUS FOR ABOUT 6 MONTHS, AND I HAD BOUGHTEN IT USED. IT HAS RUN VERY WELL WITH NO PROBLEMS AT ALL UP UNTIL RECENTLY. I HAVE GONE TO START MY CAR, AND THE KEY WOULD GET STUCK AND NOT TURN OVER AND THE WHEEL WOULD LOCK UP. AFTER SEVERAL ATTEMPTS, THE CAR WOULD START AND RUN FINE. YESTERDAY IT TOOK ME A…

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I HAVE HAD MY 2004 FORD FOCUS FOR ABOUT 6 MONTHS, AND I HAD BOUGHTEN IT USED. IT HAS RUN VERY WELL WITH NO PROBLEMS AT ALL UP UNTIL RECENTLY. I HAVE GONE TO START MY CAR, AND THE KEY WOULD GET STUCK AND NOT TURN OVER AND THE WHEEL WOULD LOCK UP. AFTER SEVERAL ATTEMPTS, THE CAR WOULD START AND RUN FINE. YESTERDAY IT TOOK ME ALMOST 2 HOURS TO TURN THE KEY OVER TO GET MY CAR TO START. TODAY I CALLED A FORD DEALERSHIP, BECAUSE THEY THINK THAT I NEED A NEW IGNITION. *NM

NHTSA ODI #10175097

41,945 miles · Dec 1, 2006
Electrical System

LOCKING OF IGNITION IN FORD FOCUS. *JB

NHTSA ODI #10174955

43,500 miles · Nov 8, 2006
Electrical System

IGNITION CYLINDER FAILED TO TURN DURING START UP. KEY WOULD BOTTOM OUT IN CYLINDER AS REQUIRED, BUT UPON ATTEMPTING TO ROTATE IN ANY DIRECTION THE KEY WOULD NOT MOVE. COULD NOT GET KEY TO ROTATE AFTER REPEATED ATTEMPTS TO DO SO OVER A 12 HOUR PERIOD. AFTER RESEARCHING THE PROBLEM ON THE INTERNET AND TALKING WITH THE DEALERSHI…

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IGNITION CYLINDER FAILED TO TURN DURING START UP. KEY WOULD BOTTOM OUT IN CYLINDER AS REQUIRED, BUT UPON ATTEMPTING TO ROTATE IN ANY DIRECTION THE KEY WOULD NOT MOVE. COULD NOT GET KEY TO ROTATE AFTER REPEATED ATTEMPTS TO DO SO OVER A 12 HOUR PERIOD. AFTER RESEARCHING THE PROBLEM ON THE INTERNET AND TALKING WITH THE DEALERSHIP SERVICE REP WHERE I PURCHASED THE VEHICLE, IT SEEMS THIS PROBLEM IS VERY PREVALENT WITH THIS PARTICULAR MODEL FROM ITS INCEPTION IN 2000. THE PARTICULAR FAILED IGNITION CYLINDER INSTALLED IN THE VEHICLE LISTED HAS HAD NUMEROUS ISSUES IN THE PAST, BUT EACH TIME RESOLVED THE PROBLEM WITHIN MINUTES. NOT THIS TIME. IT HAD TO BE REPAIRED THROUGH DESTRUCTIVE DISASSEMBLY, IE THE CYLINDER LOCK NEEDED TO BE DRILLED AND REPLACED. *NM

NHTSA ODI #10172985

35,000 miles · Nov 8, 2006
Steering

DEAR SIR, DURING A NORMAL RIDE THE STEERING WAS BLOCKED-OUT. I WAS CLOSE TO A CRASH. CAR IS A FORD FOCUS C-MAX, AND HAS ELECTRIC STEERING SYSTEM. TWO OF MY COLLEAGUES HAD THE SAME PROBLEM WITH THEIR CARS AROUND 30000 KM (MINE IS 50000 KM) AND FORD RECOMMEND "NOT TO USE THE AIR CONDITIONING SYSTEM BECAUSE THE ERROR APPEAR MORE O…

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DEAR SIR, DURING A NORMAL RIDE THE STEERING WAS BLOCKED-OUT. I WAS CLOSE TO A CRASH. CAR IS A FORD FOCUS C-MAX, AND HAS ELECTRIC STEERING SYSTEM. TWO OF MY COLLEAGUES HAD THE SAME PROBLEM WITH THEIR CARS AROUND 30000 KM (MINE IS 50000 KM) AND FORD RECOMMEND "NOT TO USE THE AIR CONDITIONING SYSTEM BECAUSE THE ERROR APPEAR MORE OFTEN". WHEN MY CAR HAD THIS PROBLEM FORD JUST RESET THE COMPUTER AND THEY SAID CAR IS OK NOW. I ASK IF THE PROBLEM WILL APPEAR AGAIN, AND ANSWER WAS "IF IT APPEAR WE WILL CHANGE THE MODULE" . USUAL AFTER SUCH ISSUE YOU HAVE NOT THE SECOND CHANCE TO CHANGE IT, AND AFTER CRASH IS IMPOSSIBLE TO IDENTIFY THE ERROR. I HAVE PAPERS PRINTED FROM FORD COMPUTER WITH THE DESCRIPTION OF THE ERROR. *JB

NHTSA ODI #10172897

Official recalls

1

05V030000 · Latches/locks/linkages:doors:latch

Feb 1, 2005

CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.

Consequence & remedy

Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.