2014 Ford Flex

BEGINNING IN EARLY MAY, MY VEHICLE WOULD LOSE ALL POWER AND GO INTO "LIMP" MODE WHILE DRIVING. THE "WRENCH" WARNING LIGHT APPEARED AND I PULLED OVER INTO THE NEAREST PARKING LOT. THE OWNER'S MANUAL INDICATE IT WAS A POWERTRAIN PROBLEM AND NEEDED TO BE TAKEN TO A DEALERSHIP. WHEN I STARTED THE VEHICLE, THE LIGHT WAS NO LONGER ON AND IT RAN NORMALLY. A FEW DAYS LATER, SAME PROBLEM. THIS HAPPENED ABOUT 50% OF THE TIME I WOULD DRIVE IT. DRIVING, LOSE POWER, WRENCH LIGHT APPEARS, PULL OVER, TURN OFF CAR, RESTART, ALL NORMAL. IT WAS EXTREMELY FRUSTRATING AND AT TIMES SCARY WHEN THIS WOULD OCCUR AT HIGHWAY SPEEDS. WHEN TAKING THE VEHICLE TO THE DEALER, THEY COULD NOT PULL CODES BECAUSE THE WRENCH LIGHT WAS NOT ACTIVELY ON AT THE TIME I WOULD GET THERE. FINALLY, ONE MORNING, LIGHT COMES ON, POWER IS LOST AND I ALTER MY PLANS FOR THE DAY TO DRIVE STRAIGHT TO THE REPAIR SHOP, LEAVE THE CAR RUN AND DEMAND THAT THEY PULL THE CODES RIGHT THEN AND THERE BECAUSE IF I TURNED IT OFF, IT WOULD RESET AND I'D BE STUCK DRIVING IT AGAIN UNTIL THE CYCLE REPEATED ITSELF. THEY WERE ABLE TO PULL 5 CODES AND I ENDED UP PAYING $822.08 FOR A THROTTLE BODY W/SENSOR, THROTTLE BODY GASKET, AND PEDAL. OF COURSE, AT 40,000 MILES, NOTHING IS COVERED UNDER WARRANTY ANY LONGER. THE MOST FRUSTRATING PART OF THIS IS SEARCHING ONLINE AND DISCOVERING THAT THIS IS AN EXTREMELY COMMON PROBLEM FOR FORD OWNERS SINCE 2011. AT ONE TIME, FORD EVEN AVOIDED A RECALL TO CORRECT THE PROBLEM, BY OFFERING AN EXTENDED WARRANTY TO THOSE CUSTOMERS WHO HAD YET TO HAVE THEIR THROTTLE BODY FAIL. IT IS CLEAR THAT FORD MERELY WANTED TO AVOID THE BAD PUBLICITY OF A RECALL BY THIS ACTION. FORD HAS NOT CORRECTED THE PROBLEM, THOUSANDS OF PEOPLE STILL HAVE TO BEAR THE COST OF THESE REPAIRS. THIS IS A SAFETY AND CONSUMER PROTECTION ISSUE. MAKE FORD RECALL THIS PART AND PROTECT CONSUMERS!

TL* THE CONTACT OWNS A 2014 FORD FLEX. WHEN ATTEMPTING TO RESTART THE VEHICLE AFTER FILLING THE TANK, THE VEHICLE FAILED TO RESTART. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL TANK MODULE FAILED AND NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH THE DEALER WHO INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

IN MID 2015 PASSENGER REAR DOOR LIGHT KEPT COMING ON EVERY TIME I DROVE, WITH THE DASH LIGHT SAYING "DOOR AJAR" EVEN THOUGH THE DOOR WAS CLOSED COMPLETELY. THIS CAUSED CABIN LIGHTS TO STAY ON UNTIL REACHING 10 MPH, MAKING IT AN EXTREME SAFETY HAZARD TO DRIVE IN REVERSE IN THE DARK, BECAUSE YOU CANNOT SEE WHAT IS BEHIND YOU. ALSO CAUSED BATTERY TO RUN DOWN, DOOR CHIME RINGS CONSTANTLY WHILE DRIVING (EVERY TIME I APPLY THE BRAKES) AND CAUSED CAR ALARM TO GO OFF AT ANY HOUR, INCLUDING THE MIDDLE OF THE NIGHT, CAUSING NEIGHBOR COMPLAINTS. FORD DEALERSHIP WHERE I PURCHASE THE CAR WOULD DO NOTHING, SAYING IT WAS NOT UNDER WARRANTY, SO I FINALLY PAID TO REPLACE THE FAULTY SENSOR AT THEODORE ROBBINS FORD IN COSTA MESA FOR $413.40 ON 10/5/2016. IN JANUARY 2017 THE SAME "DOOR AJAR" MESSAGE BEGAN APPEARING FOR THE DRIVER'S DOOR, EVERY TIME I DRIVE IT, CAUSING THE SAME PROBLEMS OF DOME LIGHTS ON, OBSCURING NIGHT VISION, CHIMES AND CAR ALARM GOING OFF. ON 4/13/17 THE BATTERY, WHICH HAS ALREADY BEEN REPLACED ONCE, IS DEAD, DUE TO BEING RUN DOWN BY THE FAULTY DOOR LATCH. THIS IS A MANUFACTURING DEFECT AND I WOULD LIKE TO BE REIMBURSED FOR DOOR LATCH I REPLACED ON 10/6/16, AND FOR DRIVER'S DOOR LATCH THAT IS NOW FAILING, AND FOR A NEW BATTERY.

POWER STEERING QUIT WHILE IN A PARKING LOT. I STOPPED, SHUT OFF THE VEHICLE, AND IT RESET. THE PASSENGER SIDE DOOR AJAR LIGHT CONSTANTLY STAYS ON, EVEN THOUGH THE DOOR IS SHUT. THIS WILL NOT ALLOW THE DOORS TO BE LOCKED, AND THE INTERIOR LIGHTS STAY ON UNTIL THE VEHICLE REACHES 15 MPH. IT HAS ALSO CAUSED THE LIGHTS TO STAY ON INSIDE THE CAR, DRAINING THE BATTERY.

TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO A COMPLETE STOP AND THE VEHICLE RESTARTED NORMALLY. THE CONTACT DROVE HOME. THE VEHICLE DID NOT START AFTER APPROXIMATELY FOUR HOURS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,721.

TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE DRIVING AT A SLOW SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HALFSHAFT DISENGAGED FROM THE LINKSHAFT AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,100.