2014 Ford Flex

WE HAVE OWNED OUR VEHICLE FOR ALMOST 5 YEARS. SPORADICALLY OVER THE COURSE OF THOSE 5 YEARS THE CHECK CHARGING SYSTEM INDICATOR HAS COME ON WHEN WE TURN ON THE CAR AND THE POWER STEERING GOES OUT. WE HAVE HAD IT CHECKED MULTIPLE TIMES AND THEY CAN'T FIND ANYTHING WRONG. IT IS HAPPENING MORE FREQUENTLY AND BOTH THE TRANSMISSION AND ALTERNATOR HAVE BEEN CHECKED AND ARE FINE. I'M INVESTIGATING ONLINE IT SEEMS LIKE A LOT OF OTHER PEOPLE HAVE HAD THE EXACT SAME PROBLEM. I FEEL LIKE THERE IS A DEFECT SOMEWHERE AND IT NEEDS TO BE INVESTIGATED. IT IS SCARY AND VERY DANGEROUS WHEN IT GOES OUT.

I WAS DRIVING ALONG AND ALL OF A SUDDEN THE VEHICLE DRIVE WOULDN'T GO HIGHER THEN 20 MILES AN HOUR ENGINE IS REVING UP CAN'T SWITCH GEARS FROM DRIVE TO REVERSE TRANSMISSION IS GONE BOUGHT THIS IN MAY 2016 I HAVEN'T EVEN HAD IT 2 YEARS DEALER WON'T HELP ME BOUGHT IT FROM IMPERIAL IN MENDON MA DOESN'T SEEM RIGHT TRANSMISSION TO GO IN NEW VEHICLE LIKE THIS

BEGINNING IN EARLY MAY, MY VEHICLE WOULD LOSE ALL POWER AND GO INTO "LIMP" MODE WHILE DRIVING. THE "WRENCH" WARNING LIGHT APPEARED AND I PULLED OVER INTO THE NEAREST PARKING LOT. THE OWNER'S MANUAL INDICATE IT WAS A POWERTRAIN PROBLEM AND NEEDED TO BE TAKEN TO A DEALERSHIP. WHEN I STARTED THE VEHICLE, THE LIGHT WAS NO LONGER ON AND IT RAN NORMALLY. A FEW DAYS LATER, SAME PROBLEM. THIS HAPPENED ABOUT 50% OF THE TIME I WOULD DRIVE IT. DRIVING, LOSE POWER, WRENCH LIGHT APPEARS, PULL OVER, TURN OFF CAR, RESTART, ALL NORMAL. IT WAS EXTREMELY FRUSTRATING AND AT TIMES SCARY WHEN THIS WOULD OCCUR AT HIGHWAY SPEEDS. WHEN TAKING THE VEHICLE TO THE DEALER, THEY COULD NOT PULL CODES BECAUSE THE WRENCH LIGHT WAS NOT ACTIVELY ON AT THE TIME I WOULD GET THERE. FINALLY, ONE MORNING, LIGHT COMES ON, POWER IS LOST AND I ALTER MY PLANS FOR THE DAY TO DRIVE STRAIGHT TO THE REPAIR SHOP, LEAVE THE CAR RUN AND DEMAND THAT THEY PULL THE CODES RIGHT THEN AND THERE BECAUSE IF I TURNED IT OFF, IT WOULD RESET AND I'D BE STUCK DRIVING IT AGAIN UNTIL THE CYCLE REPEATED ITSELF. THEY WERE ABLE TO PULL 5 CODES AND I ENDED UP PAYING $822.08 FOR A THROTTLE BODY W/SENSOR, THROTTLE BODY GASKET, AND PEDAL. OF COURSE, AT 40,000 MILES, NOTHING IS COVERED UNDER WARRANTY ANY LONGER. THE MOST FRUSTRATING PART OF THIS IS SEARCHING ONLINE AND DISCOVERING THAT THIS IS AN EXTREMELY COMMON PROBLEM FOR FORD OWNERS SINCE 2011. AT ONE TIME, FORD EVEN AVOIDED A RECALL TO CORRECT THE PROBLEM, BY OFFERING AN EXTENDED WARRANTY TO THOSE CUSTOMERS WHO HAD YET TO HAVE THEIR THROTTLE BODY FAIL. IT IS CLEAR THAT FORD MERELY WANTED TO AVOID THE BAD PUBLICITY OF A RECALL BY THIS ACTION. FORD HAS NOT CORRECTED THE PROBLEM, THOUSANDS OF PEOPLE STILL HAVE TO BEAR THE COST OF THESE REPAIRS. THIS IS A SAFETY AND CONSUMER PROTECTION ISSUE. MAKE FORD RECALL THIS PART AND PROTECT CONSUMERS!

SHORTLY AFTER I PURCHASED MY FORD FLEX WE NOTICED A HORRIBLE EXHAUST SMELL INSIDE THE VEHICLE AS WE WERE DRIVING DOWN THE ROAD. I TOOK IT TO THE FORD DEALERSHIP WHERE WE BOUGHT IT TO BE LOOKED AT AND THEY DID SEVERAL THINGS AND TOLD ME THEY COULDN'T FIX IT AND DIDN'T KNOW HOW AND THAT THERE WERE SEVERAL OTHER OWNERS OF FLEXES THAT HAD THE SAME COMPLAINT BUT COULDN'T FIX EITHER. I CALLED THE FORD MANUFACTURER MYSELF AND THEY HAVE DIRECTED MANY THINGS TO BE DONE TO MY VEHICLE BY DIFFERENT DEALERSHIPS, STILL NO RESULTS!!! MY CAR HAS BEEN IN THE SHOP LONGER THAN I HAVE HAD IT IN MY POSSESSION. THERE ARE MANY OTHER THINGS WRONG WITH IT INCLUDING THE RADIO THEY CAN'T SEEM TO FIX LIKE THE SCREEN PARTIALLY DISAPPEARING ETC.. ONE TIME WE WERE SITTING WITH THE WINDOWS DOWN BECAUSE IT WAS A NICE DAY WHILE ONE OF US RAN IN TO GET THE DRINK WE PAID FOR AND FORGOT AND THE FUMES WERE SOOO BAD WE HAD TO PUT THE WINDOWS UP AND DRIVE AROUND BEFORE I PASSED OUT. I TRIED TO LEMON LAW IT BUT IT WAS SOLD TO ME INCORRECTLY SO UNTIL I GET A LAWYER I'M STUCK WITH IT IN THE SHOP AGAIN WHILE THE FORD MOTOR COMPANY PRETENDS TO CARE!!!! ALSO MY PROBLEM STARTED AT ABOUT 10,500 MILES. NOTHING WILL BE DONE TO CORRECT THIS PROBLEM UNTIL SOMEONE DIES(MAYBE) OR THEY ARE MADE TO! I CAN TELL YOU I'VE NEVER HAD SUCH A BAD SITUATION IN ALL MY LIFE AND IF THE FORD COMPANY OFFERED ME A HUNDRED THOUSAND DOLLAR CAR FOR FREE I WOULDN'T TAKE IT UNLESS I COULD SELL IT TO SOME OTHER POOR STUPID SOUL. I ALSO HAVE SOME KIND OF SCHREAKING NOISE IN MY FRONT END NOW, THE TORTURE NEVER ENDS. SOMEONE HELP!!!!!!!!!!!