2014 Ford Flex

I WAS DRIVING AND THE CAR STOPPED ALL OF A SUDDEN IN THE MIDDLE OF RESIDENTIAL STREET AT 6 AM AND WHEN I TRIED TO RE-START IT, IT WOULD CRANK BUT WOULD NOT TURN OVER AND START BACK UP SO I COULD MOVE IT. I HAD TO PUSH IT OUT OF THE MIDDLE OF THE STREET. I HAD TO HAVE IT TOWED TO THE SHOP AND THEY SAID IT WAS THE FUEL PUMP CONTROL MODULE.

I STARTED MY CAR AND THE CHECK ENGINE LIGHT CAME ON. I HAVE HAD NO ISSUES AND THE CAR HAD NOT BEEN DOING ANYTHING DIFFERENT. I HAD IT CHECKED AND I GOT THE CODE P025B. I WAS LEAVING THE NEXT MORNING TO GO TO WORK AND THE CAR WOULD CRANK BUT THEN IT CUT OFF AS SOON AS I GOT OUT OF THE DRIVEWAY IN THE MIDDLE OF THE ROAD. I ONLY HAVE 90K MILES ON MY CAR WHICH IS EARLY FOR THE FUEL PUMP. I ALSO READ THAT SOME OF THE SAME MODEL CARS AS MINE HAVE A FUEL PUMP RECALL. I REALLY NEED THIS TO BE CHECKED BECAUSE IT JUST STOPPED OUT OF NO WHERE. I WAS TOLD BY THE FORD DEALERSHIP THAT I WOULD HAVE TO PAY TO HAVE THIS CHECKED TO SEE IF IT WAS A MALFUNCTION.

TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE THE VEHICLE WAS PARKED, THE ENGINE WOULD CRANK, BUT THE VEHICLE WOULD NOT START WITHOUT WARNING. THE VEHICLE WAS TOWED TO PITTSVILLE FORD (7155 FRIENDSHIP RD, PITTSVILLE, MD 21850, (877) 760-5870), BUT THE FAILURE COULD NOT BE DUPLICATED. MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE THE VEHICLE STARTED UP AGAIN WITHOUT INCIDENT. WHEN THE FAILURE OCCURRED A THIRD TIME, THE CONTACT DISCONNECTED THE BATTERY CABLE, WAITED A FEW MOMENTS, AND THE VEHICLE STARTED WITHOUT INCIDENT. WHEN THE FAILURE OCCURRED THE FOURTH TIME, THE SAME BATTERY OPERATION WAS NOT SUCCESSFUL AND THE CONTACT HAD TO HAVE THE VEHICLE TOWED BACK TO THE SAME DEALER. THE CONTACT ASSOCIATED THE FAILURES WITH NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND VERIFIED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND THE VEHICLE WAS NOT UNDER WARRANTY. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

2014 FORD FLEX HAS A FEW RECALLS; MY CAR DIDN'T GET THE NOTIFICATION BUT ARE EXPERIENCING RECALL PROBLEMS. MY CAR WON'T START DUE TO FUEL MODULE (FUEL PUMP) THAT HAS BEEN RECALLED. ONE THING WE ALSO COMPLAINED ABOUT IS GAS MILEAGE THE CAR LOST 20%-30% SINCE 2017. FORD MOTOR MANDATED US TO TAKE THE CAR TO THE FORD DEALER ONLY. FORD STATED THEY WOULD PAY ALL COSTS 9/19/19; I ALSO HAD TO PAY TO HAVE THE CAR TOWED TO THE LOCATION. NOW FORD MOTOR COMPANY STATED THEY WILL ONLY PAY A SMALL PORTION OF THE AMOUNT. THE DEALER HAS CONTACTED ME AND STATED THAT FORD MOTOR COMPANY WILL NOT PAY ANYTHING. THE PART HAS BEEN RECALLED ON OVER 75,000 2014 FORD FLEX. THE CAR IS CURRENTLY AT THE DEALER AND THEY ARE PUTTING PRESSURE ON ME TO PAY FOR THE REPAIRS. A REPAIR HAS NOT BEEN MADE. GREG JOHNSON AT FRITTZ FORD RIVERSIDE IS THE CONTACT PERSON THERE ‭+1 (951) 687-2121‬; FORD MOTOR COMPANY ‭+1 (800) 392-3673‬. WE ALSO HAD PROBLEMS WITH DEFECTIVE BREAKS THAT ALSO HAVE RECALLS BUT SUPPOSEDLY OUR CAR WAS NOT AFFECTED BUT EXPERIENCED THE SAME ISSUES AS THE PEOPLE WHO RECEIVED RECALLS NOTICES FOR THEIR VEHICLE.

WHEN AT IDLE THE FLEX BEGINS TO ACT AS IF IT IS GOING TO STALL THEN IT DOES. WHEN I RESTART IT CERTAIN ELECTRIC FUNCTIONS DISABLE. MY CAR IS AT 54K MILES NOW BUT WE HAVE BEEN HAVING THIS PROBLEM SINCE IT WAS AT 32K. I FIND IT EXTREMELY COINCIDENTAL THAT THE SAME YEARS ECO BOOST ENGINE IS HAVING A PROBLEM AND WAS ISSUED A RECALL BUT NOT MY NON ECO BOOST V-6 DOES NOT HAVE A RECALL.

VEHICLE FAILED TO START, CRANKED CONTINUOUSLY BUT NO FUEL. OUR FLEX HAS A NORMAL ASPIRATED ENGINE. VEHICLES WITH THE ECOBOOST OR TURBO ENGINE HAVE A RECALL ON THE FUEL PUMP ELECTRIC MODULE. I REPLACED THE PART MYSELF AND THE FLEX STARTED IMMEDIATELY. FORTUNATELY, THE VEHICLE FAILED IN THE DRIVEWAY AND NOT DRIVING DOWN THE ROAD FULL OF CHILDREN. THIS COMPONENT SHOULD BE RECALLED ON EITHER ENGINE OPTION ON THE FLEX. THERE ARE NUMEROUS STORIES OF THIS COMPONENT FAILING ON EITHER ENGINE MODEL. IT IS A $50 FIX AND I WOULD URGE ALL FLEX OWNERS TO REPLACE THIS COMPONENT YOURSELVES IF FORD WILL NOT REPLACE IT FOR YOU. FOR LESS THAN A TANK OF FUEL, YOU CAN REPLACE THIS COMPONENT YOURSELF AND AVOID THE POSSIBILITY OF BEING STRANDED WITH A VEHICLE THAT STALLS OUT AND WILL NOT RESTART OR SIMPLY FAILS TO START. HAD I BEEN AWARE OF THIS, I WOULD HAVE DONE THIS ASAP. YOU HAVE NO CONTROL OVER WHERE THIS FAILURE WILL OCCUR, I.E. ON THE HIGHWAY LATE AT NIGHT. THIS COMPONENT NEEDS TO BE RECALLED REGARDLESS OF THE ENGINE. THE REPLACEMENT PART IS THE SAME FOR BOTH ENGINES.

CAR LOSES ACCELERATION WHILE DRIVING AND THEN STOPS RUNNING.JUST DRIVING ALONG AND ALL OF A SUDDEN THE GAS PEDAL WILL NOT WORK AND THE CAR DIES...SAYS THERE IS A FORD FLEX RECALL ON THIS MODEL FOR FAULTY FUEL PUMPS BUT DOESN'T SHOW YET WHEN VIN IS ENTERED ..THIS IS HAPPENED TO US TWICE NOW LEAVING US STRANDED AND THEN HAVE TO BE TOWED..DRIVING ON A COUNTRY RD. BOTH TIMES AND UNABLE TO PULL TO SAFETY

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FAIRVIEW FORD (909-884-9261, LOCATED AT 292 N G ST, SAN BERNARDINO, CA 92410) WHERE IT WAS DIAGNOSED THAT THE CHIPS WERE FRIED AND MELTED THE FUEL PUMP. THE FUEL PUMP WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A 50 PERCENT DISCOUNT OFF THE REPAIR COST. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.