2013 Ford Flex

THE STEERING IS OFF WHEN TURNING LEFT, RIGHT AND WHILE SWITCHING LANES. IT'S VERY HARD TO STEER. IT FEELS LIKE A MANUAL SHIFT DRIVING VEHICLE INSTEAD OF AUTOMATIC, HAVING TO USE BOTH HANDS JUST TO TURN THE VEHICLE. IT WASN'T AS HARD AT FIRST TO STEER. YOU COULD TELL THE STEERING WAS OFF BUT STILL MANAGEABLE. HOWEVER, NOW IT'S AT THE POINT IT'S A MUST TO GET FIXED. WE SCHEDULED AN APPOINTMENT TO GET IT FIXED NOW. I CALLED THE FORD DEALERSHIP BUT WAS INFORMED THERE ARE NO SPECIFIC RECALLS FOR MY VIN#. I THEN CALLED THE NUMBER ON OWNER.FORD.COM WEBSITE AND SPOKE WITH A REPRESENTATIVE WHO ALSO SAID MY VIN DOESN'T HAVE ANY RECALLS FOR STEERING. I REFERENCED THE RECALL# 15S18 AS IT RELATES TO MY PROBLEM. I WAS STILL INFORMED MY VIN# IS NOT A PART OF THE RECALL BUT TO HOLD ONTO MY RECEIPT FROM THE REPAIR SHOP IN CASE IT HAPPENS TO BECOME PART OF THE RECALL THEN WE CAN FORWARD THEM THE RECEIPT. *TR

THERE IS A RECALL ON THE ELECTRONIC POWER STEERING FOR CERTAIN 2013 FORD FLEX'S. RECALL 15S18. THE MANUFACTURER SAYS THAT MINE DOES NOT QUALIFY FOR THE BUT THE VEHICLE HAS THE SAME SYMPTOMS AS THE RECALL CAMPAIGN. THE POWER STEERING WAS OUT ON MY VEHICLE, IT LOCKED UP AROUND A CURVE WHEN I WAS DOING ABOUT 50 MILES AN HOUR. THE VEHICLE WOULD NOT TURN RIGHT, I CROSSED A LANE OF ONCOMING TRAFFIC AND HIT A TREE ON SUNDAY 11 18 18. I WAS ON HIGHWAY 70 IN KINGSTON TENNESSEE, HEADED EASTBOUND. THE STEERING WHEEL IS VERY LOOSE AND IN A BIND AS IF THE STEERING WHEEL WAS LOCKED WITH KEYS OUT OF THE IGNITION. I HIT THE TREE DOING ABOUT 35 MPH TO 40 MPH WHEN STEERING BECAME INOP AND THE AIRBAGS DID NOT EVEN DEPLOY. I WAS FORTUNATE ENOUGH TO BE ABLE TO SLOW THE VEHICLE FROM 50 MPH TO AROUND 35 MILES AN HOUR BEFORE STRIKING THE TREE OR COULD'VEBEEN MUCH WORSE. I SUSTAINED SHOULDER INJURY AND CAN ONLY HOPE THAT THIS VEHICLE BECOMES PART OF THE RECALL BECAUSE I COULD HAVE VERY EASILY HIT SOMEBODY HEAD ON AND KILLED SOMEONE OR MYSELF. VERY THANKFUL TO BE HERE BUT THIS COULD HAVE EASILY COST ME MY LIFE.

CAR JUST DIES IN THE MIDDLE OF DRIVING AND THE STEERING SYSTEMLOCKS UP. THERE HAS BEEN A KNOWN RECALL FOR A FUEL CONTROL MODULE ON FORD FLEX, THERE IS ALSO KNOWN FUEL PUMP PROBLEMS WITH FORD MAKES AND MODELS. I HAVE LOST POWER TWICE. HAD AT THE MECHANIC LAST MONTH. COULD NOT GET IT TO DIE FOR AN ENTIRE WEEK IN THE SHOP. NOW IT IS DEAD IN A PARKING LOT AGAIN.

THE REAR PASSENGER DOORS ARE SHUT ALL THE WAY, BUT THE CAR SENSES THEM AS OPEN AND KEEPS THE INTERIOR LIGHTS ON WITH A DOOR AJAR WARNING ON THE DASHBOARD. THERE WAS A TSB PERFORMED ON MY CAR FOR THIS ISSUE, BUT THE ISSUE HAS RETURNED. IT IS AN INTERMITTENT ISSUE. I HAVE TO TRY OPENING AND CLOSING THE DOOR TO GET IT TO SHOW AS SHUT. IT CAN CAUSE THE CAR ALARM TO GO OFF AT TIMES. THE WARNING CAN COME ON WHILE I'M DRIVING, LONG AFTER I SHUT THE DOOR.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO EVERGREEN FORD LINCOLN (1500 18TH AVENUE NW, ASSAQUAH, WA 98027) WHERE IT WAS DIAGNOSED THAT THE TIMING BELT WAS STRETCHED. SINCE THE TIMING BELT WAS DIRECTLY LINKED TO THE WATER PUMP, A NEW ENGINE WAS RECOMMENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNKNOWN.

THE SENSORS ON THE PASSENGER REAR DOOR THINK THAT THE DOOR IS OPEN EVEN WHEN IT IS CLOSED. MY CAR ALARM GOES OFF CONSTANTLY, THE CHILD SAFETY LATCH WON'T ENGAGE, AND MY DOORS NO LONGER AUTOMATICALLY LOCK ONCE I DRIVE OVER 25 MPH. THIS IS AN ISSUE FOR EVERY 2013 FORD FLEX OWNER THAT IS ACTIVE ONLINE. FORD KNOWS THIS IS AN ISSUE AND ISN'T ADDRESSING IT.