TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING APPROXIMATELY 46 MPH, A PANEL ON THE FRONT DRIVER SIDE WINDSHIELD SUDDENLY DISLODGED FROM THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. ..UPDATED 12/20/16…
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TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING APPROXIMATELY 46 MPH, A PANEL ON THE FRONT DRIVER SIDE WINDSHIELD SUDDENLY DISLODGED FROM THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. ..UPDATED 12/20/16 *BF THE WINDSHIELD MOLDING BLEW OFF. UPDATED 12/28/16.*JB
NHTSA ODI #10896505
30,000 miles · Aug 12, 2016
Structure
2013 FORD FLEX DOOR AJAR LIGHT STAYS ON WHEN DOORS ARE SHUT. DRIVER DOOR. DOME LIGHTS STAY ON DURING INITIAL REVERSE OF VEHICLE CAUSING ZERO VISIBILITY OUT REAR OF VEHICLE INCLUDING SIDE MIRRORS AND REAR VIEW MIRROR. MULTIPLE INSTANCES OF NEAR MISSES DUE TO LOSS OF VISIBILITY.
NHTSA ODI #10895373
55,000 miles · Aug 11, 2016
Electrical SystemStructure
LEFT FRONT DOOR SHOW ADJAR WHEN SHUT
NHTSA ODI #10895136
70,000 miles · Jul 19, 2016
Electrical SystemStructure
2013 FORD FLEX SEL. THE DOOR AJAR WARNING LIGHT STAYS ON. THE FRONT PASSENGER DOOR LATCH IS FAULTY. WITH THE DOOR CLOSED, THE WARNING LIGHT STAYS ON AND THE AUTO LOCKS DO NOT WORK NOW.
NHTSA ODI #10885853
55,000 miles · Jul 11, 2016
Structure
DOOR AJAR SENSOR IS FAULTY. THIS PREVENTS AUTO LOCKS FROM WORKING, PREVENTS PROXIMITY UNLOCK FROM WORKING, PREVENTS DOOR FROM LOCKING PROPERLY AND SOMETIMES NOT AT ALL, AND MAY DRAIN BATTERY AS WELL. THIS HAPPENS WHETHER THE CAR IS STATIONARY OR MOVING.
NHTSA ODI #10884069
58,000 miles · Jun 18, 2016
Structure
OUR FORD FLEX SAYS THE RIGHT REAR DOOR IS OPEN EVEN WHEN IT IS CLOSED. BECAUSE OF THIS THE DOORS ARE NOT AUTOMATICALLY LOCKED WHILE DRIVING. WE TRY AND REMEMBER TO LOCK THE DOORS MANUALLY BUT ON OCCASION IT CAN BE OVERLOOKED. ON ONE OF THOSE OCCASIONS WE WERE DRIVING ON A CITY STREET WHEN MY 3 YEAR OLD SON WHO WAS IN THE BACK S…
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OUR FORD FLEX SAYS THE RIGHT REAR DOOR IS OPEN EVEN WHEN IT IS CLOSED. BECAUSE OF THIS THE DOORS ARE NOT AUTOMATICALLY LOCKED WHILE DRIVING. WE TRY AND REMEMBER TO LOCK THE DOORS MANUALLY BUT ON OCCASION IT CAN BE OVERLOOKED. ON ONE OF THOSE OCCASIONS WE WERE DRIVING ON A CITY STREET WHEN MY 3 YEAR OLD SON WHO WAS IN THE BACK SEAT GRABBED THE DOOR HANDLE CAUSING THE DOOR TO FLY OPEN WHILE WE WERE DRIVING ALMOST CAUSING AN ACCIDENT.
NHTSA ODI #10874964
35,000 miles · Apr 28, 2016
Structure
WE HAVE HAD BOTH REAR DOOR LATCHES FAIL. THE DOOR AJAR LIGHT REMAINS ON, AND THE INTERIOR LIGHTS WILL NOT TURN OFF. WE HAVE HAD BOTH REPLACED BY THE DEALER, AT A COST OF APPROX. $500 FOR EACH.
NHTSA ODI #10861970
48,000 miles · Apr 28, 2016
Structure
FRONT DRIVER DOOR LATCH SENSOR DEFECTIVE. THIS RESULTS IN THE FOLLOWING ISSUES: DOOR AJAR WARNING LIGHT ILLUMINATES; INTERIOR LIGHTS REMAIN ON, EVEN WHEN DRIVING; DOORS CANNOT BE LOCKED FROM INSIDE THE CAR IF KEYS AREN'T IN IGNITION (DUE TO FEATURE THAT IS DESIGNED TO PREVENT KEYS FROM BEING LOCKED IN THE CAR); ALARM GOES OFF …
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FRONT DRIVER DOOR LATCH SENSOR DEFECTIVE. THIS RESULTS IN THE FOLLOWING ISSUES: DOOR AJAR WARNING LIGHT ILLUMINATES; INTERIOR LIGHTS REMAIN ON, EVEN WHEN DRIVING; DOORS CANNOT BE LOCKED FROM INSIDE THE CAR IF KEYS AREN'T IN IGNITION (DUE TO FEATURE THAT IS DESIGNED TO PREVENT KEYS FROM BEING LOCKED IN THE CAR); ALARM GOES OFF AT RANDOM TIMES; BATTERY DRAINS BECAUSE INTERIOR LIGHTS STAY ON UNTIL BATTERY-SAVER ALGORITHM TURNS THEM OFF...ALTHOUGH AFTER MANY CYCLES, BATTERY IS DRAINED DOWN. THIS IS A SAFETY ISSUE BECAUSE: A) INTERIOR LIGHTS REMAINING ON MAKES IT DIFFICULT TO SEE AT NIGHT; PERSONAL SAFETY RISK SINCE DOORS CAN'T BE LOCKED; DEAD BATTERY RENDERS CAR INOPERABLE.
NHTSA ODI #10861923
Mileage unknown · Mar 30, 2016
Seat BeltsStructure
PASSENGER DOOR SENSOR IS TELLING THE INSTRUMENT PANEL THAT THE DOOR IS OPEN WHEN IT IS SHUT. IT WILL NOT AUTOMATICALLY LOCK OR ALLOW ME TO LOCK THE DOOR WHEN CAR IS IN MOTION (IT POPS BACK UP). WHEN MOTOR IS TURNED OFF THE INTERIOR LIGHTS STAY ON. FOR A LONG TIME INDICATING THAT THE DOOR IS NOT SHUT. THE FREQUENCY OF THIS PROBL…
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PASSENGER DOOR SENSOR IS TELLING THE INSTRUMENT PANEL THAT THE DOOR IS OPEN WHEN IT IS SHUT. IT WILL NOT AUTOMATICALLY LOCK OR ALLOW ME TO LOCK THE DOOR WHEN CAR IS IN MOTION (IT POPS BACK UP). WHEN MOTOR IS TURNED OFF THE INTERIOR LIGHTS STAY ON. FOR A LONG TIME INDICATING THAT THE DOOR IS NOT SHUT. THE FREQUENCY OF THIS PROBLEM HAS WORSENED OVER THE PAST FEW MONTHS. AND NOW THE SEATBELT LATCH DOESNT WORK PROPERLY
NHTSA ODI #10852425
45,000 miles · Mar 6, 2016
Structure
DOOR LATCHES ARE FAILING ON BOTH DRIVER AND PASSENGER SIDE SIMILAR TO AN EXISTING FORD EDGE RECALL. DOORS DO NOT LOCK WHILE DRIVING AND REAR DOORS CAN BE OPENED FROM THE INSIDE WHILE IN MOTION.
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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