Electrical SystemElectronic Stability Control (esc)
-PASSENGER DOOR, REAR PASSENGER DOOR, AND HATCH DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. -INTERIOR LIGHT STAYS ON -ALARMS GOES OFF IN THE MIDDLE OF THE NIGHT -FAULTY LATCH -IGNITION KEY SWITCH DINGS UNTIL I PUT KEY IN AND TURN KEY BACK AND FORTH AND THEN TAKE OUT AGAIN. *THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRI…
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-PASSENGER DOOR, REAR PASSENGER DOOR, AND HATCH DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. -INTERIOR LIGHT STAYS ON -ALARMS GOES OFF IN THE MIDDLE OF THE NIGHT -FAULTY LATCH -IGNITION KEY SWITCH DINGS UNTIL I PUT KEY IN AND TURN KEY BACK AND FORTH AND THEN TAKE OUT AGAIN. *THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD. *IT CREATES A SAFETY HAZARD WHEN THE DOME LIGHTS STAYS ON AND I AM SITTING IN A PUBLIC AREA AT NIGHT. *THE FALSE DOOR AJAR SIGNAL PREVENTS ME FROM RECOGNIZING A REAL DOOR AJAR SITUATION, WHICH IS VERY DANGEROUS. *THE DOORS SOMETIMES MAY OR MAY NOT NOT LOCK, NOR WILL THE TRUNK OPEN SOMETIMES- CAUSING A SAFETY HAZARD/POSSIBLE DANGEROUS SITUATION WHEN I AM TRYING TO GET MY GROCERIES OUT OF THE TRUNK AT NIGHT. THESE SAME ISSUES HAPPENED TO OUR VEHICLE IN 2013, 2014, 2015, AND NOW AGAIN IN 2016.
NHTSA ODI #10865828
79,022 miles · May 19, 2016
Electrical SystemElectronic Stability Control (esc)
-PASSENGER DOOR, REAR PASSENGER DOOR, AND HATCH DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. -INTERIOR LIGHT STAYS ON -ALARMS GOES OFF IN THE MIDDLE OF THE NIGHT -FAULTY LATCH -IGNITION KEY SWITCH DINGS UNTIL I PUT KEY IN AND TURN KEY BACK AND FORTH AND THEN TAKE OUT AGAIN. *THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRI…
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-PASSENGER DOOR, REAR PASSENGER DOOR, AND HATCH DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. -INTERIOR LIGHT STAYS ON -ALARMS GOES OFF IN THE MIDDLE OF THE NIGHT -FAULTY LATCH -IGNITION KEY SWITCH DINGS UNTIL I PUT KEY IN AND TURN KEY BACK AND FORTH AND THEN TAKE OUT AGAIN. *THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD. *IT CREATES A SAFETY HAZARD WHEN THE DOME LIGHTS STAYS ON AND I AM SITTING IN A PUBLIC AREA AT NIGHT. *THE FALSE DOOR AJAR SIGNAL PREVENTS ME FROM RECOGNIZING A REAL DOOR AJAR SITUATION, WHICH IS VERY DANGEROUS. *THE DOORS SOMETIMES MAY OR MAY NOT NOT LOCK, NOR WILL THE TRUNK OPEN SOMETIMES- CAUSING A SAFETY HAZARD/POSSIBLE DANGEROUS SITUATION WHEN I AM TRYING TO GET MY GROCERIES OUT OF THE TRUNK AT NIGHT. THESE SAME ISSUES HAPPENED TO OUR VEHICLE IN 2013, 2014, 2015, AND NOW AGAIN IN 2016.
NHTSA ODI #10865822
59,000 miles · Apr 2, 2016
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
BOTH PASSENGER DOOR AJAR SENSORS ARE MALFUNCTIONING KEEPING THE INTERIOR LIGHTS ON WHICH IS DRAINING BATTERY. LIGHTS WILL NOT GO OFF UNTIL A CERTAIN SPEED IS REACHED WHILE DRIVING.(CLEARLY A SAFETY ISSUE!!!) ALSO ALARM KEEPS GOING OFF RANDOMLY AND THE FREQUENCY IS INCREASING.
NHTSA ODI #10853087
28,000 miles · Oct 28, 2015
Electronic Stability Control (esc)
FORD FLEX 2013 DOOR AJAR LIGHT REMAINS ILLUMINATED AFTER DOORS ARE SHUT. AFTER SEVERAL ATTEMPTS AT CLOSING DOOR TIGHTLY AND DOOR APPEARS FIRMLY SHUT, THE LIGHT STILL INDICATES OPEN. ALSO, DOORS DO NOT AUTO LOCK WHEN CAR IS PARKED FOR SOME TIME AND DOORS DO NOT AUTO LOCK WHILE DRIVING. VERY DANGEROUS SAFETY ISSUE WITH CHILDREN T…
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FORD FLEX 2013 DOOR AJAR LIGHT REMAINS ILLUMINATED AFTER DOORS ARE SHUT. AFTER SEVERAL ATTEMPTS AT CLOSING DOOR TIGHTLY AND DOOR APPEARS FIRMLY SHUT, THE LIGHT STILL INDICATES OPEN. ALSO, DOORS DO NOT AUTO LOCK WHEN CAR IS PARKED FOR SOME TIME AND DOORS DO NOT AUTO LOCK WHILE DRIVING. VERY DANGEROUS SAFETY ISSUE WITH CHILDREN TRAVELING WITH ME EVERYDAY IN THE BACK SEATS. I HATE TO THINK WHAT MIGHT HAPPEN IF I HAVE AN ACCIDENT AND THE AIR BAGS DON'T DEPLOY BECAUSE THE SENSORS INDICATE THE DOOR IS OPEN. MY CAR HAS 28,000 MILES ' WELL UNDER THE FACTORY WARRANTY OF 36,000 BUT FORD WILL NOT COVER THE REPLACE PART BECAUSE I AM SECOND OWNER WITH THE CAR HAVING PASTED IT'S 3YR MARKER. THIS IS A WELL KNOWN ISSUE FOR FORD AND SHOULD BE HANDLED AS A SAFETY RECALL.
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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