2013 Ford Flex

2013 FORD FLEX MODEL POS, REAR PASSENGER DOOR AJAR SENSOR WAS REPAIRED DUE TO BEING DEFECTIVE WHILE UNDER WARRANTY AROUND 32000 MILES I BELIEVE, AT ROUGHLY 45000 MILES THE DRIVERS DOOR SENSOR WAS STARTING TO FAIL, IT WOULD REQUIRE 2 SHUTS TO SHUT OFF. BATTERY KEPT DYING, GOT IT TESTED SAID GOOD BUT KEPT DYING, DID NOT THINK IT WAS A ISSUE WITH THE DOOR, BUT ONE NIGHT I WENT OUT TO GET SOMETHING FROM MY TRUCK AND WHAT DO YOU KNOW EVERY LIGHT IN THE THING IS ON. WHY? YOU ASK BECAUSE THE DRIVERS DOOR IS APPARENTLY AJAR, BUT ITS NOT. I REPLACED THE BATTERY THE MORNING BEFORE I SEEN THE LIGHTS ISSUE $200 GONE. CONTACTED FORD BY EMAIL RECIEVED NO RESPONSE, CONTACTED VIA FACEBOOK AND THEY RESPONDED THAT THEY WILL TRY TO HELP, RECIEVED A CALL THE NEXT DAY NOPE WE WONT HELP YOU. FOR A $45000 TRUCK IT SURE IS MADE OF LOW QUALITY MATERIAL. I WILL NOT BE RECOMMENDING FORD TO ANYONE. WORRIED THE AIRBAGS WONT DEPLOY PROPERLY IF THERE IS AN ACCIDENT, IF THE TRUCK THINKS THE DOOR IS OPEN. NOT TO MENTION THE FACT MY BATTERY WILL DIE ANYWHERE I STOP FOR A FEW HOURS.

THE DRIVER DOOR SENSOR DOES NOT RECOGNIZE WHEN DOOR IS CLOSED. IT IS SHOWING THAT IT IS AJAR. THIS IN TURN AFFECTS THE VEHICLE IN A MYRIAD OF WAYS. 1:IT DISABLES THE AUTOLOCK FEATURE. I HAVE 3 KIDS IN THE BACKSEAT, AND ONE OF THEM CURIOUSLY OPENED THE DOOR WHILE AT A TRAFFIC STOP. 2:INTERIOR DOME LIGHTING: IT KEEPS THE LIGHTS ON. I HAVE ASTIGMATISM SO THE LIGHT REALLY BOTHERS ME. 3:SINCE THE LIGHTS STAY ON WHEN PARKED, IT DRAINS THE BATTERY 4:THE UNLOCKING SENSOR IS DISABLED ON THE DOOR HANDLE THAT IS AFFECTED. PLEASE INVESTIGATE! THE LOCKING FEATURE IS A MAJOR SAFETY ISSUE!!!!

TWO OF FOUR DOORS ARE ALWAYS REPORTING TO BE AJAR WHEN PHYSICALLY CLOSED. INTERIOR LIGHTS REMAIN ON DUE TO DOORS BEING "AJAR" RESULTING IN VISIBILITY ISSUES AT NIGHT. DOORS ALSO WON'T LOCK AT TIMES DUE TO DOORS ALWAYS BEING AJAR. THIS IS A SAFETY ISSUE AND OBVIOUSLY A VERY COMMON ISSUE WITH FORD DOOR ASSEMBLIES. TO HAVE TWO DOOR SENSORS GO OUT A MONTH APART AND TO SEE THE EXTENT OF THE PROBLEM ON THIS SITE AND ACROSS THE INTERNET FORD OBVIOUSLY HAS INSTALLED FAULTY DOOR HINGE ASSEMBLIES ON MULTIPLE MODELS. I AM SURE IT WILL TAKE SOMEONE (OR MULTIPLE SOMEONE'S) GETTING INJURED TO ADDRESS THIS ISSUE. IF ALL THESE CARS TELL THEIR DRIVERS THAT THERE DOORS ARE ALWAYS ADJAR THEN SOON OR LATER THE WARNINGS WILL BE IGNORED AS A KID GETS OUT OF A MOVING CAR.

WHEN THE DOOR IS SHUT THE CAR THINKS IT IS OPEN, THE LIGHTS STAY ON IN CABIN AND DISTRACTING PROMPTS APPEAR ON DASH WHILE DRIVING. THE CAR ALARM SOUNDS AT NIGHT RANDOMLY NOW TOO WITH THIS PROBLEM. THE BATTERY IS DRAINED OVER TIME AS THE LIGHTS STAY ON FOR A LONG PERIOD OF TIME EVERY TIME YOU PARK. THIS RESULTS IN A DEAD BATTERY AND A STRANDED DRIVER.

ON APPROXIMATELY AUGUST 15, 2013 WE WERE DRIVING OUR SON TO SCHOOL WHEN CHIMES CAME ON STATING THAT OUR DOORS WERE OPEN. WE STOPPED, CHECKED ALL DOORS. NONE WERE AJAR. WE CONTINUED ON DRIVING AT WHICH TIME OUR SON OPENED THE DOOR. HAD HE NOT BEEN IN A CAR SEAT HE PROBABLY WOULD HAVE FALLEN OUT. WE WERE IN A RESIDENTIAL NEIGHBORHOOD AND WERE ONLY GOING ABOUT 15- 20 MPH. OUR CHIMES CONTINUED TO GO OFF AND STILL TO THIS DAY WE ARE HAVING THE SAME PROBLEM. WE HAVE TAKEN IT INTO THE DEALERSHIP MANY TIMES AND EXPLAINED THE PROBLEM. THE DEALERSHIP DID TELL US THAT THEY ARE AWARE THAT THERE ARE PROBLEMS WITH THE SENSORS BUT THAT THERE HAVEN'T BEEN ANY RECALLS. THEY DID CHANGE ONE OF THE SENSORS FOR THE FRONT PASSENGER DOOR AT OUR OWN EXPENSE, HOWEVER IT HAS NOT FIXED THE PROBLEM BECAUSE IT IS GOING OFF STILL AND NOW THE DRIVER FRONT ONE IS STARTING AS WELL AS A "SHIFT TO PARK" SENSOR. THE DOORS WILL NOT LOCK AND THE LIGHTS WILL NOT TURN OFF INSIDE THE CAR. AS FAR AS THE TRANSMISSION PROBLEM GOES. IT WILL SLIP INTO NEUTRAL AS YOU ARE DRIVING. IT HAS HAPPENED MAY TIMES AND IT IS GOING TO CAUSE A SERIOUS CAR ACCIDENT. YOU HAVE TO STOP THE CAR, TURN THE ENGINE OFF AND RESTART IT IN ORDER FOR IT TO GO BACK INTO DRIVE. WE HAVE BROUGHT THIS TO THE DEALERSHIPS ATTENTION HOWEVER EVERY TIME WE TAKE IT INTO THERE THEY SAY THEY CANT SEE OR FIND A PROBLEM WITH IT. IT IS VERY FRUSTRATING BECAUSE WE MAKE A CAR PAYMENT EVERY MONTH ON A VEHICLE WE DON'T DRIVE. WE HAVE A 2009 FLEX THAT WE HAVE NEVER HAD ANY PROBLEMS WITH WHICH IS WHY WE PURCHASED A NEWER ONE WITH A LOT LESS MILES! UNFORTUNATELY WE OWE MORE THAN THE CAR IS WORTH ON OUR 2013 FLEX OTHERWISE WE WOULD HAVE GOTTEN RID OF IT BY NOW. WE HOPE YOU WILL REALLY LOOK INTO THESE PROBLEMS BEFORE SOMEONE ENDS UP REALLY HURT! WE NOTICE THERE WAS A RECALL WITH SIMILAR PROBLEMS BUT OURS WAS NOT INCLUDED IN THAT SUPPOSEDLY.

DRIVER'S SIDE DOOR IS FULLY CLOSED YET THE "DOOR AJAR" WARNING LIGHT COMES ON AND REMAINS ON. THIS WARNING LIGHT WILL THUS TURN ON THE INTERIOR LIGHTS. WE NEED TO OPEN AND CLOSE THE DOOR APPROXIMATELY (7) TIMES ON AVERAGE BEFORE THE WARNING LIGHT AND THE INTERIOR LIGHTS RECOGNIZE THE DOOR IS CLOSED, THEN THE WARNING AND LIGHTS TURN OFF. THIS TYPE OF INCIDENT HAS OCCURRED WHILE IN PARK AND WHILE DRIVING.