WHEN MY CAR WAS UNDER WARRANTY DRIVER DOOR WOULD SAY DOOR AJAR AND ALL LOCKS WOULD OPEN WHEN THE DOOR WAS CLOSED - THEY FIXED HAD TO FIX DOOR SENSOR NOW MY OTHER DOORS ARE DOING THE SAME AND WE ARE OUT OF WARRANTY - THIS IS A SAFETY ISSUE WHEN DRIVING AT NIGHT AND YOUR DOOR LOCKS OPEN AT A STOP LIGHT ANYONE CAN CARJACK OR JUMP I…
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WHEN MY CAR WAS UNDER WARRANTY DRIVER DOOR WOULD SAY DOOR AJAR AND ALL LOCKS WOULD OPEN WHEN THE DOOR WAS CLOSED - THEY FIXED HAD TO FIX DOOR SENSOR NOW MY OTHER DOORS ARE DOING THE SAME AND WE ARE OUT OF WARRANTY - THIS IS A SAFETY ISSUE WHEN DRIVING AT NIGHT AND YOUR DOOR LOCKS OPEN AT A STOP LIGHT ANYONE CAN CARJACK OR JUMP IN YOUR CAR, WILL NOT LET ME KIDS USE MY CAR - THE CAR DEALERSHIP TOLD ME THEY HAVE SO MANY FLEX REPAIRS OF THIS SAME ISSUE.
NHTSA ODI #10845784
42,000 miles · Mar 3, 2016
Electrical System
REAR RIGHT SIDE DOOR LATCH AJAR SENSOR MALFUNCTIONING. READS "DOOR AJAR" WITH DOOR CLOSED. INTERIOR DOME LIGHTS STAY ON. HARD TO DRIVE AT NIGHT WITH INTERIOR DOME LIGHTS ON. DOOR LATCH HAS BEEN REPLACED ONCE BEFORE BY FORD DEALER. PROBLEM HAS RETURNED.
NHTSA ODI #10839794
35,000 miles · Mar 3, 2016
Electrical System
DOOR ALARM GOING OFF WHEN DOOR IS LOCKED. INTERMITTENT ELECTRICAL PROBLEMS WITH INSTRUMENT PANEL FLASHING WARNING LIGHTS FOR OTHER SYSTEMS.
NHTSA ODI #10839619
68,514 miles · Feb 29, 2016
Electrical System
PASSENGER SIDE DOOR IS TELLING VEHICLE THAT IS NOT SHUTTING , LIGHTS STAY ON DOOR WILL NOT LOCK, THIS HAS GOTTEN WORSE OVER THE LAST MONTH SOMETIMES HAVE TO OPEN AND SHUT UP,TO 15 TIMES TO GET LIGHT TO GO OUT. VEHICLE IS GARAGED KEPT SO THIS IS NOT A HOT OR COLD, RAINING ISSUES HAPPENS IN ALL CLIMATES.
NHTSA ODI #10839075
58,000 miles · Feb 25, 2016
Electrical SystemInterior Lighting
TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE INTERIOR LIGHTING REMAINED ILLUMINATED AFTER THE VEHICLE WAS SHUT OFF. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE INTERIOR LIGHTING WOULD SPORADICALLY ILLUMINATE EVEN WITH NO DRIVER OR PASSENGER IN THE VEHICLE. THE CONTACT ALSO STATED THE VE…
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TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE INTERIOR LIGHTING REMAINED ILLUMINATED AFTER THE VEHICLE WAS SHUT OFF. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE INTERIOR LIGHTING WOULD SPORADICALLY ILLUMINATE EVEN WITH NO DRIVER OR PASSENGER IN THE VEHICLE. THE CONTACT ALSO STATED THE VEHICLE HAD DIFFICULTY LOCKING WHILE THE LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MANUFACTURER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. UPDATED 04/20/16*LJ CONSUMER ALSO STATED REAR LIGHT POWER LOCKS AS WELL UPDATED 6/6/18*JB
NHTSA ODI #10838456
40,000 miles · Feb 15, 2016
Electrical SystemExterior Lighting
PASSENGER DOOR SENSOR IS TELLING THE INSTRUMENT PANEL THAT THE DOOR IS OPEN WHEN IT IS SHUT. IT WILL NOT AUTOMATICALLY LOCK OR ALLOW ME TO LOCK THE DOOR WHEN CAR IS IN MOTION (IT POPS BACK UP). WHEN MOTOR IS TURNED OFF THE INTERIOR LIGHTS STAY ON FOR A LONG TIME INDICATING THAT THE DOOR IS NOT SHUT. THE FREQUENCY OF THIS PROBL…
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PASSENGER DOOR SENSOR IS TELLING THE INSTRUMENT PANEL THAT THE DOOR IS OPEN WHEN IT IS SHUT. IT WILL NOT AUTOMATICALLY LOCK OR ALLOW ME TO LOCK THE DOOR WHEN CAR IS IN MOTION (IT POPS BACK UP). WHEN MOTOR IS TURNED OFF THE INTERIOR LIGHTS STAY ON FOR A LONG TIME INDICATING THAT THE DOOR IS NOT SHUT. THE FREQUENCY OF THIS PROBLEM HAS WORSENED OVER THE PAST FEW MONTHS.
NHTSA ODI #10836303
35,000 miles · Feb 3, 2016
Electrical System
THE DRIVER SIDE DOOR DOES NOT LOCK. THE MECHANISM THAT RECOGNIZES THAT THE DRIVER SIDE DOOR IS CLOSED DOESN'T WORK. WHEN THE CAR IS TURNED ON AND SUBSEQUENTLY WHEN THE VEHICLE COMES TO A STOP OR VERY SLOW SPEED (LIKE A STOP SIGN OR LIGHT) THE ALARM SOUNDS AGAIN (A PINGING SOUND WITH A VISUAL ALERT THAT THE DOOR IS OPEN WITH AN M…
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THE DRIVER SIDE DOOR DOES NOT LOCK. THE MECHANISM THAT RECOGNIZES THAT THE DRIVER SIDE DOOR IS CLOSED DOESN'T WORK. WHEN THE CAR IS TURNED ON AND SUBSEQUENTLY WHEN THE VEHICLE COMES TO A STOP OR VERY SLOW SPEED (LIKE A STOP SIGN OR LIGHT) THE ALARM SOUNDS AGAIN (A PINGING SOUND WITH A VISUAL ALERT THAT THE DOOR IS OPEN WITH AN MESSAGE TO SHIFT TO PARK). HOWEVER, NO MATTER HOW MANY TIMES THE DOOR IS OPENED AND SHUT, THE ALARM DOESN'T GO OFF. THIS MEANS THAT DOORS DO NOT AUTOMATICALLY LOCK WHEN THE CAR IS PUT INTO GEAR. WHEN THE VEHICLE ATTEMPTS TO AUTOMATICALLY LOCK THE DOORS WHEN THE CAR IS PUT INTO GEAR, THE LOCK IMMEDIATELY SNAPS BACK UP BECAUSE OF THE DOOR WARNING. EVEN MANUALLY LOCKING THE DOOR DOESN'T WORK BECAUSE OF THE ALARM. THIS IS A SAFETY CONCERN BOTH WHEN DRIVING BUT ALSO WHEN STATIONARY. I WANT TO BE ABLE TO LOCK MY CAR DOORS IN THE EVENT THERE ARE SAFETY CONCERNS NEARBY SO THAT NO ONE CAN GET INTO THE CAR WHILE WE ARE IN A PARKING LOT OR AT A LIGHT.
NHTSA ODI #10824107
Mileage unknown · Jan 25, 2016
Electrical System
FIRST FRONT DOOR PASSENGER SIDE DOOR HAD ISSUES WITH DOOR SENSOR STAYING ON, EVEN WHEN DOOR IS SHUT. HAD REPAIRED AT MY EXPENSE... NOW BOTH REAR DOORS SENSORS ARE MALFUNCTIONING. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AND DOORS NOT TO LOCK. THIS SEEMS LIKE A KNOWN ISSUE, SOMETHING FORD SHOULD TAKE CARE OF.
NHTSA ODI #10821965
Mileage unknown · Jan 18, 2016
Electrical System
ON MY 2ND DOOR SENSOR AND NEED A 3RD..DOES NOT ALLOW INTERIOR LIGHTS TO GO OFF AND DOORS WILL NOT LOCK...EVERY TIME SLOW DOWN IT PINGS... ALSO ALARM KEEPS COMING ON.
NHTSA ODI #10820874
50,000 miles · Dec 24, 2015
Electrical System
WE HAVE A 2013 FORD FLEX LIMITED AND WE BOUGHT IT USED WITH 50000 MILES AND WHEN WE BOUGHT IT THE DOOR SENSOR WAS BAD THE DEALER SHIP SAID THEY WOULD FIX IT 7 MONTHS OF FIGHTING THEM AND THEN THEY DECIDED TO FIX IT SO HERE I AM SITING IN THE DEALER SHIP READY TO PICK UP MY CAR AND NOW THEY TELL ME ANOTHER DOOR SENSOR IS BAD THIS…
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WE HAVE A 2013 FORD FLEX LIMITED AND WE BOUGHT IT USED WITH 50000 MILES AND WHEN WE BOUGHT IT THE DOOR SENSOR WAS BAD THE DEALER SHIP SAID THEY WOULD FIX IT 7 MONTHS OF FIGHTING THEM AND THEN THEY DECIDED TO FIX IT SO HERE I AM SITING IN THE DEALER SHIP READY TO PICK UP MY CAR AND NOW THEY TELL ME ANOTHER DOOR SENSOR IS BAD THIS IS DANGEROUS DO TO THE LIGHT STAYING ON AT NIGHT THIS NEEDS TO BE RECALLED BY FORD AND FIXED RIGHT.
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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