2013 Ford Flex

THE DOOR LATCHES AND/OR SENSORS DO NOT FUNCTION PROPERLY. THEY ARE CONSTANTLY SAYING THE DOORS ARE AJAR WHEN THEY ARE NOT. I FILED A REPORT IN JULY AND WAS TOLD IT WAS NOT A SAFTEY ISSUE. I BEG TO DIFFER WHEN I CANNOT LOCK MY DOORS AND THE INTERIOR LIGHTS WILL NOT GO OFF. ITS BEEN A YEAR OF DEALING WITH THIS, I FINALLY BROKE DOWN AND TOOK IT TO THE DEALERSHIP TO PAY $200 TO HAVE THE SENSORS CLEAN WITH THE "SPECIAL TOOL" THAT ONLY THEY HAD. I DID THAT ONLY AFTER HAVING TO SPEND ANOTHER $150 ON A NEW BATTERY THAT WAS DRAINED FROM THE INTERIOR LIGHTS COMING ON AND OFF ALL NIGHT LONG BECAUSE OF THIS ISSUE. I HAD THE SENSORS CLEANED IN NOVEMBER AND NOW IN FEBRUARY THE PROBLEM IS BEGINING ALL OVER AGAIN!

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHEN THE VEHICLE WAS STARTED, THE "DRIVER DOOR AJAR" WARNING INDICATOR ILLUMINATED AND BEEPED. WHEN THE VEHICLE WAS IN DRIVE, A "SHIFT TO PARK" WARNING INDICATOR ILLUMINATED AND SEIZED UNTIL THE VEHICLE WAS STOPPED. THE FAILURES WERE NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 79,000.

MY VEHICLE'S "DOOR AJAR" SENSOR WILL NOT TURN OFF EVEN WHEN ALL DOORS ARE SECURELY CLOSED. THIS IS RESULTING IN MY LIGHTS STAYING ON FOR A VERY LONG TIME AND THE WORST THING IS THAT MY DOORS WON'T STAY LOCKED AT ANYTIME. WHAT'S HAPPENING NOW IS THAT WHEN I LOCK THE DOORS AFTER EXITING THE CAR, THE ALARM WILL GO OFF AFTER A CERTAIN PERIOD OF TIME, THEREFORE, I HAVE TO LEAVE THE CAR UNLOCKED OR KEEP AN EAR OUT FOR IT. I HAVE TRIED MANUALLY LOCKING THE DOORS WHILE I'M DRIVING AND THE DOOR LOCKS WILL AUTOMATICALLY UNLOCK THEMSELVES. I DON'T FEEL SAFE KNOWING THAT SOMEONE COULD JUST JUMP IN MY CAR OR OPEN ONE OF MY BACK DOORS WHERE MY TWO CHILDREN SIT. I'M ALSO FEARFUL OF MY BATTERY DYING AS A DIRECT RESULT OF MY DOME LIGHTS STAYING ON FOR SUCH A LONG TIME EVERY SINGLE DAY. I'M DREADING THE THOUGHT OF THIS HAPPENING WHILE WITH MY KIDS AND BEING LEFT STRANDED. I WISH FORD WOULD TAKE THIS ISSUE MORE SERIOUS. THERE IS ABSOLUTELY NO NEED FOR SOMETHING TRAGIC TO HAPPEN IN ORDER FOR CORRECTIVE ACTION TO BE TAKEN.

WHILE THE CAR IS BOTH PARKED AND IN MOTION, THE DOOR SENSOR INCORRECTLY STATES THAT THE REAR PASSENGER DOOR IS AJAR. THIS HAS HAPPENED DURING THE DAY AND AT NIGHT. IT HAS ALSO HAPPENED WHILE TEMPERATURES WERE ABOVE AND BELOW FREEZING. IT SEEMS TO BE A SYSTEMIC ISSUE. SINCE THE DOOR SENSORS ARE CONNECTED TO THE LIGHTING SYSTEM, IT AFFECTS INTERIOR LIGHTING OF THE VEHICLE. IT ALSO AFFECTS LOCKING AND SECURITY MECHANISMS ON THE VEHICLE. THIS PROBLEM IS WIDELY REPORTED ON THE INTERNET. I HAVEN'T TAKEN PICTURES OF THE ISSUE YET, BUT I CAN EASILY GET THEM SINCE THIS PROBLEM HAPPENS SO FREQUENTLY.

INSTRUMENT CLUSTER INDICATES (1) OR MORE DOORS OPEN DESPITE ALL DOORS BEING CLOSED. OCCASIONALLY, SLAMMING DOOR(S) WILL RESOLVE; OTHER TIMES, LIGHTLY CLOSING WILL SATISFY THE DOOR SWITCH. COLD AND WET WEATHER SEEMS TO AGGRAVATE THE ISSUE...NUMEROUS TIMES IN WHICH THE DOOR SWITCH COULD NOT BE SATISFIED, RESULTING IN DOME LIGHT STAYING ON WHILE DRIVING, MAKING NIGHT TIME DRIVING VERY DANGEROUS. ISSUE HAS BEEN ON-GOING FOR PAST ~3 MONTHS. EACH DOOR SWITCH IS APPROXIMATELY $500/EA, PLUS LABOR TO INSTALL. DOZENS AND DOZENS OF OTHER CONSUMERS MENTION SIMILAR PROBLEMS PER INTERNET SEARCH. SEVERAL OF THOSE CONSUMERS HAVE INDICATED THAT REPLACEMENT PARTS FAIL AFTER SHORT SERVICE TIME, TOO.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND STALLED NUMEROUS TIMES WITHOUT WARNING. THE CONTACT WAS ABLE TO ORDER THE FUEL PUMP ELECTRONIC MODULE FROM THE DEALER. THE PART WAS REPLACED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

DRIVER SIDE DOOR WARNING KEEPS LIGHTING UP AND BEEPING. THE DOOR IS NOT AJAR, BUT CONSTANTLY GETTING THE MESSAGE TO PUT IT IN PARK AND RE-SHUT THE DOOR, EVEN WHILE DRIVING. INTERIOR LIGHTS NOW NOT WORKING PROPERLY BECAUSE THE CAR THINKS THE DRIVER DOOR IS CONSTANTLY AJAR. INTERIOR LIGHTS NO LONGER COME ON WHEN I OPEN THE DOOR, ONLY WHEN KEY IS IN THE IGNITION. THEY TAKE 20-30 MINUTES TO SHUT OFF NOW AFTER THE CAR IS SHUT OFF. *TR