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2010 Ford Flex

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2010 Ford Flex do not stand out strongly from the model-year median of 139.

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When problems were reported

Mileage at the reported incident

113 reports with mileage · 26 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports2 fire reports4 injury reports

Steering complaints

32 reports
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127,000 miles · Sep 7, 2018
Fuel/propulsion SystemSteering

2010 FORD FLEX LIMITED ECOBOOST AWD. ELECTRICAL POWER STEERING. INTERMITTENT LOSS OF POWER STEERING WITH NO LIGHTS, NOTIFICATIONS, OR WARNING. FIXED SHORT TERM BY TURNING CAR OFF AND BACK ON AGAIN. VERY DANGEROUS AT LOW SPEEDS, ESPECIALLY WITH THE WEIGHT OF THE VEHICLE AND SIZE OF THE TIRES, SPECIFICALLY FOR SMALLER PEOPLE. RECA…

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2010 FORD FLEX LIMITED ECOBOOST AWD. ELECTRICAL POWER STEERING. INTERMITTENT LOSS OF POWER STEERING WITH NO LIGHTS, NOTIFICATIONS, OR WARNING. FIXED SHORT TERM BY TURNING CAR OFF AND BACK ON AGAIN. VERY DANGEROUS AT LOW SPEEDS, ESPECIALLY WITH THE WEIGHT OF THE VEHICLE AND SIZE OF THE TIRES, SPECIFICALLY FOR SMALLER PEOPLE. RECALL FROM FORD FOR 2011, WILL NOT HELP AT ALL WITH A 2010 FLEX. HAS ALREADY CAUSED ONE ACCIDENT IN A PARKING LOT RESULTING IN DAMAGE TO REAR DRIVER SIDE QUARTER PANEL AFTER STEERING WHEEL BECAME STUCK WHILE REVERSING. FUEL PUMP ALSO NOT ENGAGING, RESULTING IN STALLS AND THE CAR NOT STARTING (NO TICKS, HUMMING, BUZZING, LIGHTS AND RADIO WORK). OVERALL, A VERY DANGEROUS COMBINATION IF THEY WERE TO OCCUR SIMULTANEOUSLY, ESPECIALLY AT SPEED. CAR WAS PURCHASED AROUND 1 1/2- 2 MONTHS AGO. BOTH ISSUES ARE BECOMING MORE AND MORE FREQUENT.

NHTSA ODI #11128114

117,298 miles · Aug 29, 2018
Steering

4 MONTHS AGE MY POWER STEERING PUMP FAIL WHILE DRIVING. WE COULD NOT GET A REPLACEMENT (NEW) AT MY DEALER. HAD A FORD RE-BUILT PUMP INSTALLED AT $450.00, AND THAT FAILED IMMEDIATELY. STILL NO NEW PUMPS AVAILABLE THRU FORD. I CAN'T GET FORD TO TALK TO ME OR MY MECHANIC. I'M HAVING TROUBLE DRIVING MY CAR IN THIS CONDITION. WH…

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4 MONTHS AGE MY POWER STEERING PUMP FAIL WHILE DRIVING. WE COULD NOT GET A REPLACEMENT (NEW) AT MY DEALER. HAD A FORD RE-BUILT PUMP INSTALLED AT $450.00, AND THAT FAILED IMMEDIATELY. STILL NO NEW PUMPS AVAILABLE THRU FORD. I CAN'T GET FORD TO TALK TO ME OR MY MECHANIC. I'M HAVING TROUBLE DRIVING MY CAR IN THIS CONDITION. WHAT CAN BE DONE?

NHTSA ODI #11123239

114,000 miles · Jun 29, 2018
Steering

VEHICLE WAS IN MOTION AT 75 MPH WHEN THE ELECTRONIC POWER ASSIST FAILED. THE CAR TURNED TO THE RIGHT UNEXPECTEDLY. AFTER THAT THE CAR WAS EXTREMELY HARD TO STEER. I WAS ABLE TO GET THE CAR HOME WITH NO INCIDENT. THE POWER STEERING RACK WAS REPLACED

NHTSA ODI #11104726

70,000 miles · Dec 18, 2017
Steering

THE POWER STEERING SYSTEM FAILED IN MY 2010 FORD FLEX WITH LESS THAN 80,000 MILES. THANKFULLY THE FAILURE DID NOT OCCUR WHILE WE WERE DRIVING. WE HAD THE CAR TOWED TO OUR MECHANIC WHO SAID THAT THE ENTIRE STEERING RACK NEEDED TO BE REPLACED. THE PART IS $1600 AND LABOR IS OVER $500. THERE IS AN ACTIVE RECALL OF THE 2011-2013…

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THE POWER STEERING SYSTEM FAILED IN MY 2010 FORD FLEX WITH LESS THAN 80,000 MILES. THANKFULLY THE FAILURE DID NOT OCCUR WHILE WE WERE DRIVING. WE HAD THE CAR TOWED TO OUR MECHANIC WHO SAID THAT THE ENTIRE STEERING RACK NEEDED TO BE REPLACED. THE PART IS $1600 AND LABOR IS OVER $500. THERE IS AN ACTIVE RECALL OF THE 2011-2013 FORD FLEX MODEL YEARS FOR THE EXACT SAME PROBLEM. I CALLED FORD AND TOLD THEM I BELIEVED THERE WAS A SAFETY RELATED DEFECT IN THE 2010 FORD FLEX THAT IS THE SAME AS THE PROBLEM IN THE 2011 MY THAT CAUSED THE RECALL. THE REPRESENTATIVE SAID THAT BECAUSE THERE WAS NOT AN ACTIVE BULLETIN FOR THE 2010 MY, FORD WOULD DO NOTHING TO FIX THE PROBLEM. OBVIOUSLY THIS IS THE SAME PROBLEM THAT IS PRESENT IN LATER MODEL YEARS. FORD'S REFUSAL TO RECALL AND FIX THIS PROBLEM IS GOING TO KILL SOMEONE. IF THE POWER STEERING HAD GONE OUT WHILE WE WERE DRIVING, THERE SURELY WOULD HAVE BEEN A WRECK.

NHTSA ODI #11055339

101,000 miles · Dec 12, 2017
Steering

POWER STEERING ASSIST AND ADVANCETRAC BOTH FAILED AT THE SAME TIME. IT IS SHOWING ON THE DRIVER INFORMATION SCREEN. THERE ARE NO CODES WITH A CODE READER.

NHTSA ODI #11054289

58,189 miles · Oct 30, 2017
Fuel/propulsion SystemSteering

PURCHASED A PRE-CERTIFIED 2010 FORD FLEX AT VERMONT DEALERSHIP 3.07.2014 WITH A PREMIUM EXTENDED WARRANTY PLAN. TRAVEL BETWEEN VERMONT AND NEW YORK. APPROXIMATELY APRIL /MAY 2017 NOTICED POWERFUL SMELL OF GASOLINE AFTER FILLING VEHICLE, COULDN'T CLOSE GARAGE DUE TO SMELL AND PARKED AWAY FROM OTHERS. GARAGE REPLACED ROTTED F…

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PURCHASED A PRE-CERTIFIED 2010 FORD FLEX AT VERMONT DEALERSHIP 3.07.2014 WITH A PREMIUM EXTENDED WARRANTY PLAN. TRAVEL BETWEEN VERMONT AND NEW YORK. APPROXIMATELY APRIL /MAY 2017 NOTICED POWERFUL SMELL OF GASOLINE AFTER FILLING VEHICLE, COULDN'T CLOSE GARAGE DUE TO SMELL AND PARKED AWAY FROM OTHERS. GARAGE REPLACED ROTTED FILL NECK YOKE 5.12.2017. PROBLEM SEEMED TO ABATE BUT PERSISTED , NOW IN GARAGE AND EXTENSIVE WORK TO DROP GAS TANK WHERE THE METAL FLANGE CONNECTING FUEL LINE AND PUMP TO THE TANK IS TOTALLY CORRODED. THERE IS A RECALL ON OTHER FORD VEHICLES FOR SALT CORROSION FROM ROAD SALT TO THE FUEL TANK CAUSING DANGEROUS LEAKS. I COULD HAVE BLOWN UP AND MY HOME FROM THIS !! THAT RECALL TARGETS NORTHERN STATES SUCH AS THE ONE I PURCHASED MY CAR INCLUDING VERMONT AND NEW YORK RECALL NUMBER 15S3. NO FIRE AS A) I WAS VERY LUCKY B) IT'S IN THE GARAGE WITH A HUGE BILL. *JS

NHTSA ODI #11041464

144,200 miles · Aug 29, 2017
Steering

VEHICLE EQUIPPED WITH EPAS STEERING SYSTEM THAT HAS BEEN PART OF A RECALL FOR 2011-2013 FORD FLEX VEHICLES WITH THE EXACT SAME STEERING SYSTEM BUT FOR SOME REASON DOES NOT INCLUDE 2010 MODELS. VEHICLE BEGAN HAVING POWER STEERING FAILURE UPON COLD START UP IN THE LAST FEW WEEKS. IT WOULD RESOLVE ITSELF IN A FEW SECONDS. THIS …

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VEHICLE EQUIPPED WITH EPAS STEERING SYSTEM THAT HAS BEEN PART OF A RECALL FOR 2011-2013 FORD FLEX VEHICLES WITH THE EXACT SAME STEERING SYSTEM BUT FOR SOME REASON DOES NOT INCLUDE 2010 MODELS. VEHICLE BEGAN HAVING POWER STEERING FAILURE UPON COLD START UP IN THE LAST FEW WEEKS. IT WOULD RESOLVE ITSELF IN A FEW SECONDS. THIS MORNING, 8/29/2017, THE POWER STEERING WOULD NOT RECOVER AND I RECEIVED A "POWER STEERING ASSIST FAULT" ERROR ON MY MESSAGE CENTER SCREEN. AFTER A FEW MINUTES, I TURNED OFF THE CAR AND BACK ON AGAIN AND THE STEERING WORKED FINE. I TURNED IT OFF AND ON YET AGAIN AND THE FAILURE RETURNED. I TRIED SEVERAL TIMES AND GOT THE FAILURE MORE TIMES THAN NOT. I CALLED FORD AND WAS TOLD RECALL #15S18 DID NOT APPLY TO MY VEHICLE, EVEN THOUGH IT IS THE EXACT SAME ISSUE WITH THE EXACT SAME PART AS THE 2011-2013 VEHICLES. THE VEHICLE IS UNSAFE TO DRIVE.

NHTSA ODI #11020297

135,000 miles · Jul 10, 2017
Steering

STEERING GEAR FAILURE IN EPAS STEERING SYSTEM. CONSTANT JERKING OF THE STEERING AT ALL SPEEDS, VERY LOUD NOISE AND DIFFICULT TO CONTROL.

NHTSA ODI #11003977

119,000 miles · May 22, 2017
Steering

I TURNED MY CAR ON TO BACK OUT OF MY DRIVEWAY AND HAD NO POWER STEERING AND ON MY DASH IT SAID POWER STEERING FAULT. THIS IS A FORD LIMITED 2010 WITH ECOBOOST ENGINE AND PARKING ASSIST. THIS PART HAS BEEN RECALLED ON EVERY OTHER FORD BUT MY YEAR. IT IS UNDRIVABLE BECAUSE THE POWERSTEERING COULD GONOUT AT ANYTIME. THE PART FROM F…

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I TURNED MY CAR ON TO BACK OUT OF MY DRIVEWAY AND HAD NO POWER STEERING AND ON MY DASH IT SAID POWER STEERING FAULT. THIS IS A FORD LIMITED 2010 WITH ECOBOOST ENGINE AND PARKING ASSIST. THIS PART HAS BEEN RECALLED ON EVERY OTHER FORD BUT MY YEAR. IT IS UNDRIVABLE BECAUSE THE POWERSTEERING COULD GONOUT AT ANYTIME. THE PART FROM FORD IS 2643 PLUS LABOR. I ONLY HAD 119,000 MILES ON MY FORD.

NHTSA ODI #10990972

65,000 miles · Nov 8, 2016
Steering

APPROXIMATELY 5 MONTHS AGO I WENT TO GO START MY 2010 FORD FLEX AND I HAD NO POWER STEERING. I COULD NOT STEER MY CAR AT ALL, AFTER SITTING FOR ABOUT 20 MINUTES I RE-STARTED MY VEHICLE AND THE STEERING WAS BACK TO NORMAL. SINCE THEN I HAVE HAD INTERMITTENT PROBLEMS WITH MY POWER STEERING. OCCASIONALLY WHEN I START MY VEHICLE…

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APPROXIMATELY 5 MONTHS AGO I WENT TO GO START MY 2010 FORD FLEX AND I HAD NO POWER STEERING. I COULD NOT STEER MY CAR AT ALL, AFTER SITTING FOR ABOUT 20 MINUTES I RE-STARTED MY VEHICLE AND THE STEERING WAS BACK TO NORMAL. SINCE THEN I HAVE HAD INTERMITTENT PROBLEMS WITH MY POWER STEERING. OCCASIONALLY WHEN I START MY VEHICLE I HAVE NO POWER STEERING, IF I TURN THE STEERING WHEEL SLIGHTLY LEFT OR RIGHT IT WILL COME BACK ON. I HAVE NO WARNING LIGHTS ON MY DASHBOARD FOR THIS, BUT I HAVE HAD ON OCCASION THE TRACTION CONTROL LIGHT COME ON BUT ONLY FOR A COUPLE OF MINUTES, THEN IT GOES AWAY. I HAVE TAKEN IT TO FORD AND THEY CLAIMED I HAD A FAULT CODE FOR THE POWER STEERING, BUT COULD NOT SEND ME ANY INFO ON IT. LUCKILY THIS HAS NOT HAPPENED WHILE THE VEHICLE IS BEING DRIVEN, IT'S USUALLY UPON STARTING. IT SEEMS BASED ON THE RECALL OF 2011-2014 THAT FORD WOULD HAVE INCLUDED THE 2010 VEHICLES. IF THIS HAPPENS WHILE I'M DRIVING IT COULD HAVE SERIOUS CONSEQUENCES.

NHTSA ODI #10925074

Official recalls

1

16V247000 · Air Bags:frontal

Apr 26, 2016

Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.