WHEN I PRESS ON GAS IT JERKS AND FEELS LIKE ITS STRAING TO KICK UP.DRAGGING NO GAS ITS PULLING. AND WHEN I BREAK THE PEDDLES PUSH BACK AND MAKE WEIRD NOISES.IT SOMETIMES DON'T STOP .THE RADIO BUTTONS DOESN'T WORK NONE OF THEM.I PURCHASED THIS VEHICLE 08/15/2020
2010 Ford Flex
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2010 Ford Flex do not stand out strongly from the model-year median of 139.
About this comparison →How this year compares
Owner complaints by model year
Compare all Flex years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
113 reports with mileage · 26 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
7 reportsI RECENTLY EXPERIENCED A BRAKE FAILURE ON OUR 2010 FORD FLEX. THE RIGHT REAR BRAKE HOSE FAILED DUE TO CONTACT WITH THE TIRE. THIS RESULTED IN THE BRAKE PEDAL GOING TO THE FLOOR AND A SIGNIFICANT DECREASE IN BRAKING PERFORMANCE. THE BRAKE HOSE FAILURE WAS THE RESULT OF IMPROPER ROUTING OF THE BRAKE LINE THAT HAPPENED WHEN THE …
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I RECENTLY EXPERIENCED A BRAKE FAILURE ON OUR 2010 FORD FLEX. THE RIGHT REAR BRAKE HOSE FAILED DUE TO CONTACT WITH THE TIRE. THIS RESULTED IN THE BRAKE PEDAL GOING TO THE FLOOR AND A SIGNIFICANT DECREASE IN BRAKING PERFORMANCE. THE BRAKE HOSE FAILURE WAS THE RESULT OF IMPROPER ROUTING OF THE BRAKE LINE THAT HAPPENED WHEN THE CALIPER WAS REPLACED. THE ISSUE HERE IS THAT THE BRAKE WARNING LIGHT NEVER ACTIVATED EVEN AFTER THE BRAKE PEDAL WENT TO THE FLOOR SEVERAL TIMES. I HAVE CHECKED THE BULB BY PUTTING THE CAR IN THE RUN POSITION AND FOUND THAT THE BRAKE WARNING LIGHT DOES ILLUMINATE AT THAT TIME. THIS HAPPENED DURING NORMAL CITY DRIVING (NO HEAVY TRAFFIC, SPEEDS BETWEEN 0 AND 45 MPH, STOPPING AT RED LIGHTS AND SLOWING FOR TURNS)
WHEN I DRIVE MY VEHICLE & APPLY THE BRAKE, THE BRAKE PEDAL VIBRATES & THE RPMS INCREASE AND THE VEHICLE STALLS OUT. WHEN MY HEAT IS ON HIGH WHETHER VENTS OR THE FLOOR, AND APPLY THE BRAKE WHILE DRIVING, THE BRAKE PEDAL VIBRATES AND THE RPMS INCREASE AND THE VEHICLE STALLS OUT.
HEARD NOISE FROM FRONT BRAKES, LIKE SOMETHING WAS LOOSE WHEN BRAKING. TOLD THAT THE BOLTS FOR THE CALIPERS WERE NOT CORRECT AND THIS WAS A KNOWN ISSUE. WAITED FOR PARTS TO COME IN AND HAD REPLACED. NO OTHER ISSUES WITH FRONT BRAKES. JUST HAD FRONT REPLACED AT 75,000 MILES. REAR BRAKES I HAVE HAD IN AT LEAST EVERY SIX MONTHS TO H…
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HEARD NOISE FROM FRONT BRAKES, LIKE SOMETHING WAS LOOSE WHEN BRAKING. TOLD THAT THE BOLTS FOR THE CALIPERS WERE NOT CORRECT AND THIS WAS A KNOWN ISSUE. WAITED FOR PARTS TO COME IN AND HAD REPLACED. NO OTHER ISSUES WITH FRONT BRAKES. JUST HAD FRONT REPLACED AT 75,000 MILES. REAR BRAKES I HAVE HAD IN AT LEAST EVERY SIX MONTHS TO HAVE EVALUATED OR WORKED ON. HEARD SQUEALING NOISE FROM REAR PASSENGER BRAKES AND ROTOR WOULD GET HOT. I THOUGHT THE CALIPER WAS FREEZING. I KEPT TAKING IT IN AND WAS TOLD THAT IT WAS THE METALLIC PADS UNTIL FINALLY I STOPPED IN AND SHOWED THE RED HOT ROTOR. REPLACED BOTH REAR ROTORS, CALIPERS AND PADS. HAD TO REPLACE AGAIN AFTER 6 MONTHS AND THEN 1 YEAR LATER. I AGAIN THOUGHT THE CALIPERS WERE NOT FUNCTIONING PROPERLY. THEY "CLEANED" MY SLIDERS AND TURNED MY ROTORS. LESS THAN 2 MONTHS LATER, I TOOK TO MY TIRE DEALER FOR TIRE ROTATION AND THEY STATED MY BACK PASSENGER CALIPER WAS FROZEN AND UNEVEN WEAR ON MY PADS WERE NOTICED. I TOOK TO DEALER AND THEY DENIED THE CALIPERS WERE BAD. CHANGED PADS AND TURNED ROTORS AGAIN. PADS ON EACH REAR WHEEL HAD ONE PAD THAT LOOK LIKE IT CAME BRAND NEW OUT OF THE BOX AND THE OTHER WAS DOWN TO METAL.THEY TOLD ME THE SLIDERS NEED TO BE CLEANED ON A REGULAR BASIS AS PART OF THE MAINTENANCE ON THE CAR. I STATED WHERE IN MY OWNERS MANUAL IS THIS AND DIDN'T YOU JUST DO THAT A MONTH AND A HALF AGO? ALSO HAD TO HAVE FRONT PASSENGER WHEEL BEARING REPLACED TWICE WHEN CALIPERS WERE REPLACED AND I HEAR THE NOISE AGAIN WITH THIS LAST ISSUE BUT THEY ARE CALLING IT "TIRE NOISE" WHICH IS WHAT THEY TOLD ME THE OTHER TIMES. DRIVER SIDE BACK WHEEL BEARING HAD TO BE CHANGED WITH A CALIPER ISSUE - THEY TRIED TO TELL ME AFTER HAVING THE CAR FOR A WEEK THAT IT WAS TIRE NOISE. I TOOK TO AN INDEPENDENT REPAIR SHOP AND THEY DIAGNOSED IMMEDIATELY THE BAD BEARING. TOOK BACK TO DEALER AND THEY ADMITTED IT WAS THE BEARING AND REPLACED. *TR
THE CALIPER BROKE ON THE REAR PASSENGER SIDE, LEAVING MY BRAKE ENGAGED. HAD TO GET NEW CALIPERS, BRAKE PADS, AND ROTORS. THE CALIPERS WERE ON BACK ORDER FROM FORD FOR 2 WEEKS. *TR
WHEN STOPPING I WOULD FEEL THE CAR RESISTING STOPPING. I THOUGHT THAT THE ACCELERATOR PEDAL WAS STICKING. I THEN REALIZED I WAS STEPPING ON BOTH THE BRAKE AND ACCELERATOR PEDALS AT THE SAME TIME WITH THE SAME FOOT. THE HARDER I PRESSED THE BRAKE THE HARDER I WAS PRESSING THE ACCELERATOR. THIS HAS HAPPENED SEVERAL TIMES BEFORE. T…
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WHEN STOPPING I WOULD FEEL THE CAR RESISTING STOPPING. I THOUGHT THAT THE ACCELERATOR PEDAL WAS STICKING. I THEN REALIZED I WAS STEPPING ON BOTH THE BRAKE AND ACCELERATOR PEDALS AT THE SAME TIME WITH THE SAME FOOT. THE HARDER I PRESSED THE BRAKE THE HARDER I WAS PRESSING THE ACCELERATOR. THIS HAS HAPPENED SEVERAL TIMES BEFORE. THERE IS NOT ENOUGH SEPARATION BETWEEN THE PEDALS. THERE ARE SIMILAR REPORTS FROM FLEX OWNERS ON THE INTERNET. *TR
WHILE DRIVING 30 MPH THE CAR SIMPLY DIES. ALL LIGHTS COME ON AND THE CAR JUST SHUTS OFF. LEFT WITH NO BRAKES, STEERING, OR CONTROL. DEALER BROUGHT IN ENGINEER, AFTER A WEEK WITH THE CAR DEALER CANNOT REPLICATE PROBLEM. FORD MOTOR COMPANY DECIDES NOTHING IS WRONG AND FORCE ME TO TAKE DANGEROUS CAR BACK. INCIDENT OCCURRED TWI…
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WHILE DRIVING 30 MPH THE CAR SIMPLY DIES. ALL LIGHTS COME ON AND THE CAR JUST SHUTS OFF. LEFT WITH NO BRAKES, STEERING, OR CONTROL. DEALER BROUGHT IN ENGINEER, AFTER A WEEK WITH THE CAR DEALER CANNOT REPLICATE PROBLEM. FORD MOTOR COMPANY DECIDES NOTHING IS WRONG AND FORCE ME TO TAKE DANGEROUS CAR BACK. INCIDENT OCCURRED TWICE IN THE MONTH OF APRIL/MAY. *TT
Official recalls
116V247000 · Air Bags:frontal
Apr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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