IllustrationTL* THE CONTACT OWNS A 2010 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE WAS VIOLENTLY JERKING INTERMITTENTLY. THE DEALER MADE FOUR ATTEMPTS TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 20,000. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
2010 Ford Flex
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2010 Ford Flex do not stand out strongly from the model-year median of 139.
About this comparison →How this year compares
Owner complaints by model year
Compare all Flex years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
230–25K
1125–50K
2650–75K
1775–100K
26100–150K
10150K+
113 reports with mileage · 26 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports2 fire reports4 injury reports
Power Train complaints
12 reportsAFTER OWNING THE NEW VEHICLE FOR THREE MONTHS IT STARTED RANDOMLY SLIPPING INTO NEUTRAL. AT FIRST, IT DID THIS WHEN ACCELERATING FROM A STOP (WHICH IS VERY DANGEROUS IN BUSY INTERSECTIONS, LEFT TURNS AND MERGING). IT NOW DOES IT THEN AND IN ADDITION AT HIGHWAY SPEEDS - 50+. IT ALSO AT TIMES HAS ENGINE SURGES WHEN AT A COMPLET…
Read full complaint
AFTER OWNING THE NEW VEHICLE FOR THREE MONTHS IT STARTED RANDOMLY SLIPPING INTO NEUTRAL. AT FIRST, IT DID THIS WHEN ACCELERATING FROM A STOP (WHICH IS VERY DANGEROUS IN BUSY INTERSECTIONS, LEFT TURNS AND MERGING). IT NOW DOES IT THEN AND IN ADDITION AT HIGHWAY SPEEDS - 50+. IT ALSO AT TIMES HAS ENGINE SURGES WHEN AT A COMPLETE STOP. IT ALSO SURGES AND HESITATES AT 45MPH TO HIGHWAY SPEEDS, AT TIMES CAUSING SUCH A SPEED VARIANCE THAT IT WILL SHUT CRUISE CONTROL OFF, SLIP INTO NEUTRAL AND RAPIDLY DECELERATE BEFORE CORRECTING ITSELF. THERE HAVE BEEN 5 REPAIR ATTEMPTS AT A FORD DEALERSHIP. THEY HAVE NOT BEEN ABLE TO DETERMINE THE PROBLEM. THEY SENT IT HOME WITH ME UNTIL IT DOES IT "ALL THE TIME" OR BREAKS DOWN. *TR
Official recalls
116V247000 · Air Bags:frontal
Apr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.