2010 Ford Flex

The contact owns a 2010 Ford Flex. The contact stated while driving 50 MPH, the steering wheel became firm, and the vehicle lost motive power. The contact pulled over to the side of the road and was able to restart the vehicle after 3 attempts. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to the oil mixing with the coolant. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 148,000.

TL* THE CONTACT OWNS A 2010 FORD FLEX. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED. NO WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE AIR FILTERS NEEDED TO BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THIS ISSUE. THE FAILURE MILEAGE WAS 52,843. THE VIN WAS UNAVAILABLE.

AFTER OWNING THE NEW VEHICLE FOR THREE MONTHS IT STARTED RANDOMLY SLIPPING INTO NEUTRAL. AT FIRST, IT DID THIS WHEN ACCELERATING FROM A STOP (WHICH IS VERY DANGEROUS IN BUSY INTERSECTIONS, LEFT TURNS AND MERGING). IT NOW DOES IT THEN AND IN ADDITION AT HIGHWAY SPEEDS - 50+. IT ALSO AT TIMES HAS ENGINE SURGES WHEN AT A COMPLETE STOP. IT ALSO SURGES AND HESITATES AT 45MPH TO HIGHWAY SPEEDS, AT TIMES CAUSING SUCH A SPEED VARIANCE THAT IT WILL SHUT CRUISE CONTROL OFF, SLIP INTO NEUTRAL AND RAPIDLY DECELERATE BEFORE CORRECTING ITSELF. THERE HAVE BEEN 5 REPAIR ATTEMPTS AT A FORD DEALERSHIP. THEY HAVE NOT BEEN ABLE TO DETERMINE THE PROBLEM. THEY SENT IT HOME WITH ME UNTIL IT DOES IT "ALL THE TIME" OR BREAKS DOWN. *TR

MY 2010 FORD FLEX STATION WAGON HAS SERIOUS PROBLEMS WITH ALLOWING EXHAUST FUMES TO ENTER THE REAR OF THE VEHICLE WHEN ACCELERATING ONTO THE HIGHWAY, WHEN PASSING A CAR OR WITH ALL OF THE WINDOWS OPEN. THESE VENTS SENSE THE BALANCE IN PRESSURE AND OPEN WHEN THEY SHOULD NOT. I HAVE TAKEN MY CAR TO TWO DIFFERENT FORD DEALERSHIPS FOR THE SAME PROBLEMS. FOUR SEPARATE TIMES THE SERVICE MANAGERS AND MECHANICS HAVE TOLD ME THAT THIS IS NEW PROBLEM AND I AM THE ONLY ONE THEY HAVE HEARD OF WITH THIS EXHAUST LEAKING INTO THE VEHICLE. CURRENTLY THERE IS NO SOLUTION OR REPAIR THEY CAN DO TO CORRECT THIS PROBLEM. THERE ARE 2 VENTS BEHIND THE REAR BUMPER OF THAT ALLOW THE CABIN TO EQUALIZE PRESSURE WHEN THE DOORS CLOSE. THESE VENTS DO NOT WORK CORRECTLY ALLOWING THE EXHAUST FUMES TO ENTER THE VEHICLE. THE FORD DEALERSHIP HAD RECEIVED THE REPLACEMENT PARTS. THEY CALLED AND I BROUGHT THE VEHICLE IN. THE VEHICLE SAT FOR 24 HOURS AND I WAS CALLED AND TOLD TO GO RENT A VEHICLE BECAUSE OF A MECHANIC DELAY. BEFORE I GOT HOME MY VEHICLE WAS STOLEN FROM THE DEALERSHIP. THE DEALERSHIP TOLD ME THEY HAVE NEVER HAD A VEHICLE STOLEN FROM THE LOT. WITHIN TWO DAYS OF TALKING TO FRIENDS AND FAMILY I FOUND ANOTHER FORD FLEX HAD BEEN STOLEN FROM THE SAME DEALERSHIP. THIS VEHICLE HAD THE SAME THREE RECURRING PROBLEMS AS MY VEHICLE. A THIRD VEHICLE HAS SIMILAR PROBLEMS AND HAS BEEN IN EIGHT TIMES FOR THE EXHAUST REPAIRS. THE AIR CONDITIONING SYSTEM AND THE TRANSMISSION ALSO HAVE BEEN SERVICED FOR DIFFERENT PROBLEMS ON FOUR DIFFERENT OCCASIONS AND STILL THE PROBLEMS KEEP RECURRING. THIS IS A SERIOUS HEALTH ISSUE FOR MY FAMILY. I AM HIRING AN ATTORNEY TO OPEN A CLASS ACTION SUIT FOR DAMAGES AGAINST MY FAMILY. *TR

2010 FORD FLEX 2000 MILES. WHILE DRIVING @ 35 MILES PER HOUR , CHECK ENGINE LIGHT CAME ON AND CAR STALLED. GAS ACCELERATOR WAS INOPERABLE. OPERATOR WAS ABLE TO DRIVE INTO A PARKING LOT CLOSE BY AND BRING CAR TO A COMPLETE STOP WITHOUT ANY INCIDENT. CAR TURNED ON AFTER THE 5TH ATTEMPT. THE CHECK ENGINE LIGHT DISAPPEARED. THE 1ST OCCURRENCE, THE VEHICLE WAS ABLE TO BE STARTED RIGHT AWAY. THIS 2ND OCCURRENCE IT TOOK AWHILE. THEREFORE, VEHICLE WAS TAKEN TO THE DEALERSHIP ( NORTH PARK LINCOLN FORD IN SAN ANTONIO, TX )ON 06/09/10 AND OBD CAME BACK WITH NO DIAGNOSTIC CODES. DEALERSHIP STATED THAT FORD ENGINEER WAS ON PROPERTY AND COULD NOT FIND THE SOLUTION TO THE PROBLEM.. CAR IS STILL AT THE DEALERSHIP AND THEY HAVE NO IDEA WHAT TO DO. *TR