NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
13 reportsClear category filterMileage unknown · Mar 19, 2023
Electrical SystemVisibility
constant failure of the blend door actuator causes a clicking noise in the cabin upon starting the vehicle, or switching from vent mode to defrost mode. Also happens intermittently when activating the air conditioning. the clicking is loud enough to be heard from outside the vehicle. Unit has been replaced 4 times in 2 years. us…
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constant failure of the blend door actuator causes a clicking noise in the cabin upon starting the vehicle, or switching from vent mode to defrost mode. Also happens intermittently when activating the air conditioning. the clicking is loud enough to be heard from outside the vehicle. Unit has been replaced 4 times in 2 years. usually only lasts about a month before the unit starts to click again.
NHTSA ODI #11512622
185,000 miles · Apr 7, 2020
Electrical SystemElectronic Stability Control (esc)Steering
INTERMITTENT ELECTRICAL FAILURE OF THE ADVANCE TRAK TRACTION CONTROL SYSTEM CAUSES THE VEHICLE TO UNEXPECTEDLY PULL TO THE LEFT OR TO THE RIGHT WHILE UNDER ACCELERATION ON VEHICLE SPEEDS ABOVE 20 MPH WITHOUT INDICATION FROM THE TELL-TALE TO THE OPERATOR TO INDICATE THERE IS A PROBLEM OR INTERMITTENT FAILURE OF THE TRACTION CONTR…
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INTERMITTENT ELECTRICAL FAILURE OF THE ADVANCE TRAK TRACTION CONTROL SYSTEM CAUSES THE VEHICLE TO UNEXPECTEDLY PULL TO THE LEFT OR TO THE RIGHT WHILE UNDER ACCELERATION ON VEHICLE SPEEDS ABOVE 20 MPH WITHOUT INDICATION FROM THE TELL-TALE TO THE OPERATOR TO INDICATE THERE IS A PROBLEM OR INTERMITTENT FAILURE OF THE TRACTION CONTROL SYSTEM. THIS UNEXPECTED PULL TO THE LEFT OR RIGHT IS VIOLENT ENOUGH TO CAUSE THE VEHICLE TO VEER ACROSS THE CENTERLINE OF A LANE, POTENTIALLY CAUSING A RISK TO ONCOMING TRAFFIC AND WELL AS THE OPERATOR OF THE VEHICLE TO BECOME INVOLVED IN A CRASH. THE FAILURE WILL CONTINUE TO OCCUR INTERMITTENTLY WITHOUT INDICATION TO THE DRIVER UNTIL THE EVENT OCCURS FREQUENTLY ENOUGH DURING AN IGNITION CYCLE TO TRIGGER THE TELL-TALE TO INDICATE A FAILURE OF THE ADVANCE TRAK SYSTEM, BUT THIS TELL-TALE ON THE DASH ONLY STAYS LIT DURING THE CURRENT IGNITION CYCLE AND WILL NOT BE PRESENT ON THE NEXT IGNITION CYCLE, AGAIN FAILING TO INDICATE THE INTERMITTENT FAILURE OF THE ADVANCE TRAK TRACTION CONTROL SYSTEM VIA THE WARNING LIGHT TELL-TALE ON THE DASHBOARD.
NHTSA ODI #11320421
135,000 miles · Jun 28, 2019
Electrical SystemEngineFuel/propulsion System
ACCELERATING ON INTERSTATE RAMP, VEHICLE STALLED AND SHUT OFF. IT WOULD NOT STAY RUNNING. IT SPUTTERS AND DIES AFTER CRANKING. WE HAD AAA TOW IT OFF THE ROADSIDE AFTER 90 MINUTES WAITING.
NHTSA ODI #11223103
Mileage unknown · Apr 8, 2019
Electrical System
JUST GOT MY VEHICLE COUPLE WEEKS AGO THE DRIVER SEAT AND PEDAL MOVING ALL CONTROLS ON DRIVER SIDE STOPPED WORKING OUT OF THE BLUE MIRRORS STOPPED WORKING ALSO
NHTSA ODI #11194708
103,000 miles · Mar 30, 2018
Electrical System
I WAS DRIVING AT LOW SPEED, AROUND 10 TO 15 MPH, GETTING READY TO MAKE A TURN AND THE CAR DIED. IT WAS OVERCAST AND THE LIGHTS WERE ON. THE WHOLE DASH WENT BLACK AND I HAD NO POWER STEERING OR BRAKES. I PULLED INTO A PARKING LOT WITHOUT SOMEONE HITTING ME. AFTER STOPPING, I PUT THE CAR IN PARK AND WAS ABLE TO RESTART AND DRIVE H…
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I WAS DRIVING AT LOW SPEED, AROUND 10 TO 15 MPH, GETTING READY TO MAKE A TURN AND THE CAR DIED. IT WAS OVERCAST AND THE LIGHTS WERE ON. THE WHOLE DASH WENT BLACK AND I HAD NO POWER STEERING OR BRAKES. I PULLED INTO A PARKING LOT WITHOUT SOMEONE HITTING ME. AFTER STOPPING, I PUT THE CAR IN PARK AND WAS ABLE TO RESTART AND DRIVE HOME. TODAY, THE DAY AFTER THE CAR DIED, I CALLED MY DEALER. HE STATED THEY CANNOT REPAIR IT IF THE ISSUE CAN'T BE DUPLICATED. THE CAR HAS 103,00 MILES AND THIS IS THE FIRST TIME IT HAS EVER HAPPENED. WE ARE AFRAID TO DRIVE THE CAR NOW SINCE WE NARROWLY AVERTED AN ACCIDENT YESTERDAY. I WENT ON THE FORD FLEX FORUM AND THIS SEEMS TO BE A COMMON PROBLEM.
NHTSA ODI #11082169
79,650 miles · Dec 12, 2017
Electrical SystemEngineService Brakes
WHEN I DRIVE MY VEHICLE & APPLY THE BRAKE, THE BRAKE PEDAL VIBRATES & THE RPMS INCREASE AND THE VEHICLE STALLS OUT. WHEN MY HEAT IS ON HIGH WHETHER VENTS OR THE FLOOR, AND APPLY THE BRAKE WHILE DRIVING, THE BRAKE PEDAL VIBRATES AND THE RPMS INCREASE AND THE VEHICLE STALLS OUT.
NHTSA ODI #11054115
95,000 miles · Jan 13, 2017
Electrical SystemFuel/propulsion System
TL* THE CONTACT OWNS A 2010 FORD FLEX. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT DOWN ABRUPTLY AND ALL OF THE INSTRUMENT PANEL GAUGES FAILED. THE VEHICLE RAN OUT OF FUEL WITHOUT WARNING. THE CONTACT STATED THAT THE FUEL GAUGE DISPLAYED 62 MILES BEFORE EMPTY PRIOR TO THE FAILURE. THE ISSUE OCCURRED NUMEROUS TIMES. THE MANUFACT…
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TL* THE CONTACT OWNS A 2010 FORD FLEX. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT DOWN ABRUPTLY AND ALL OF THE INSTRUMENT PANEL GAUGES FAILED. THE VEHICLE RAN OUT OF FUEL WITHOUT WARNING. THE CONTACT STATED THAT THE FUEL GAUGE DISPLAYED 62 MILES BEFORE EMPTY PRIOR TO THE FAILURE. THE ISSUE OCCURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
NHTSA ODI #10945140
65,000 miles · May 28, 2015
Electrical SystemEquipmentVisibility
TL* THE CONTACT OWNS A 2010 FORD FLEX. THE CONTACT STATED THAT THE BLOWER FOR THE HEATING AND AIR CONDITIONING FAILED ON THE PASSENGER SIDE OF THE VEHICLE. THE HEATING AND AIR CONDITIONING DID NOT WORK ON THE ENTIRE PASSENGER SIDE OF THE VEHICLE. WHEN THE FAILURE OCCURRED, THE VENT BLEW HOT AIR AND ONE SIDE BLEW COLD AIR. THE VE…
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TL* THE CONTACT OWNS A 2010 FORD FLEX. THE CONTACT STATED THAT THE BLOWER FOR THE HEATING AND AIR CONDITIONING FAILED ON THE PASSENGER SIDE OF THE VEHICLE. THE HEATING AND AIR CONDITIONING DID NOT WORK ON THE ENTIRE PASSENGER SIDE OF THE VEHICLE. WHEN THE FAILURE OCCURRED, THE VENT BLEW HOT AIR AND ONE SIDE BLEW COLD AIR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE BLOWER MOTOR FOR THE AIR CONDITIONING AND HEATING FAILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 65,000.
NHTSA ODI #10722003
90,000 miles · May 27, 2015
Electrical SystemEngine
AS INDICATED BY A NUMBER OF FLEX OWNERS, MY FLEX SIMPLY DIED IN THE MIDDLE OF THE FREEWAY GOING 70 MPH. NO WARNING - LIGHTS ON DASH WENT ON, LOST ALL POWER INCLUDING POWER STEERING. AFTER MUSCLING THE CAR TO THE SHOULDER, PUTTING IN PARK AND SITTING FOR A FEW MINUTES, IT STARTED BACK UP. TOOK TO DEALER WHO SAID THEY COULD FIND …
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AS INDICATED BY A NUMBER OF FLEX OWNERS, MY FLEX SIMPLY DIED IN THE MIDDLE OF THE FREEWAY GOING 70 MPH. NO WARNING - LIGHTS ON DASH WENT ON, LOST ALL POWER INCLUDING POWER STEERING. AFTER MUSCLING THE CAR TO THE SHOULDER, PUTTING IN PARK AND SITTING FOR A FEW MINUTES, IT STARTED BACK UP. TOOK TO DEALER WHO SAID THEY COULD FIND NOTHING WRONG. EXTREMELY DANGEROUS. I WAS ALMOST REAR ENDED. HOW MANY DIFFERENT PEOPLE NEED TO BE AFFECTED BY THIS PROBLEM BEFORE FORD AND NHTSA TAKE ACTION.
NHTSA ODI #10721761
56,000 miles · Sep 5, 2014
Air BagsElectrical SystemSeat Belts
GOT IN MY CAR AND WHEN I STARTED THE VEHICLE THE AIR BAG LIGHT ALONG WITH THE TRACTION CONTROL INDICATOR LIGHT CAME ON, TOOK IT TO A DEALER TO SEE WHAT THE ISSUE WAS AND WAS TOLD IT IS THE RESTRAINT CONTROL MODULE AND TO REPLACE IT WILL COST 900.00. THIS IS OBVIOUSLY A FAULTY PART AND SHOULD BE COVERED AS IT DIRECTLY CONTROLS TH…
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GOT IN MY CAR AND WHEN I STARTED THE VEHICLE THE AIR BAG LIGHT ALONG WITH THE TRACTION CONTROL INDICATOR LIGHT CAME ON, TOOK IT TO A DEALER TO SEE WHAT THE ISSUE WAS AND WAS TOLD IT IS THE RESTRAINT CONTROL MODULE AND TO REPLACE IT WILL COST 900.00. THIS IS OBVIOUSLY A FAULTY PART AND SHOULD BE COVERED AS IT DIRECTLY CONTROLS THE SIR BAGS AND THE SEAT BELTS. SO BECAUSE I DO NOT HAVE 900.00 LAYING AROUND I G=HAVE TO HOPE I AM NOT IN A COLLISION UNTIL I CAN COME UP WITH THE RIDICULOUS AMOUNT OF MONEY TO REPLACE A PLUG IN MODULE THAT COSTS LESS THAN 100.00 TO MANUFACTURE. *TR
NHTSA ODI #10631013