2009 Ford Flex

TOOK CAR TO TIRE MERCHANT TO REPLACE TIRES. THEY REPORTED TO ME A PROBLEM WITH RIGHT REAR BRAKE. PISTON IS FULLY RETRACTED OUT, AND BRAKE PADS HAVE ABNORMAL WEAR RELATIVE TO OTHERS ON CAR. SUGGESTED THAT I CONTACT DEALER FOR REPLACEMENT OF BRAKE CALIPER. ALSO REPORTED THAT THEY CONTACTED NAPA, AND WERE TOLD THAT NAPA HAD RECEIVED MANY REPORTS OF RIGHT REAR BRAKE CALIPER ISSUES ON 2009 FLEX, AND IN FACT, NAPA HAS PART ON INDEFINITE BACK ORDER. PART ALSO ON BACK ORDER AT FORD (ONLY FOR RIGHT REAR BRAKE, APPARENTLY DEFECT ISOLATED TO THIS BRAKE), ALTHOUGH PLACED ORDER FOR PART TODAY. TOLD THAT THERE WAS NO RECALL ALTHOUGH THERE WAS A SERVICE BULLETIN SO I WOULD BE RESPONSIBLE FOR ALL COSTS OF REPLACING DEFECTIVE PART SINCE MY CAR RECENTLY WENT OUT OF WARRANTY. *JB

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT THE ILLUMINATION OF WARNING INDICATORS ON THE INSTRUMENT PANEL. THE ENGINE RESTARTED AND THE VEHICLE RESUMED AS NORMAL. THE FAILURE OCCURRED FOUR TIMES WHEN DRIVING AT A LOW SPEED. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

2009 FORD FLEX-COMPLETE BRAKE FAILURE AFTER SITTING FOR A PERIOD OF TIME AT HIGH-ALTITUDE. BRAKES HAD FELT SPONGY OTHER TIMES BUT WE THOUGHT IT WAS DUE TO ICY PARKING LOT-AS AFTER DRIVING A BIT BRAKES FELT OK. THIS TIME BRAKES FAILED COMPLETELY RESULTING IN PROPERTY DAMAGE. CAR TOWED TO LOCAL FORD DEALERSHIP -- THEY TOLD US THE BRAKES WERE FINE AND THERE HAVE BEEN NO ISSUES WITH BRAKES ON THE FORD FLEX--WHICH AFTER RESEARCHING WE KNOW TO BE FALSE. THE BRAKES STILL DO NOT FEEL RIGHT UPON START-UP-BRAKE PEDAL GOES FURTHER DOWN BEFORE STOPPING; WE NOW WAIT A PERIOD OF TIME BEFORE DRIVING--WE ARE AFRAID TO DRIVE CAR BUT DON'T HAVE THE MONEY TO PURCHASE A DIFFERENT AUTOMOBILE-AND DON'T WANT TO PASS A DANGEROUS CAR TO ANOTHER FAMILY. *JS

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SMOKE WAS SEEN COMING FROM THE AIR VENTS. THE VEHICLE WAS THEN PULLED OVER AND THEN DRIVEN SLOWLY BACK TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A SERVICE DONE DUE TO THE CHECK ENGINE LIGHT ILLUMINATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 2009 FORD FLEX LIMITED. THE CONTACT STATED THAT THE BRAKE LIGHT FAILED TO ILLUMINATE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE AUXILIARY RELAY WAS DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES SEIZED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE BRAKES WERE DEFECTIVE. THE BRAKES WERE REPLACED. SINCE THE REPAIRS WERE PERFORMED, THE CONTACT STATED THAT ONLY THE REAR BRAKES FUNCTIONED AND THE THERMOSTAT WOULD INTERMITTENTLY DISPLAY VERY HIGH TEMPERATURE READINGS. THE VEHICLE WAS NOT TAKEN BACK TO HAVE THE ADDITIONAL FAILURES DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 20,000.

I PURCHASED MY FLEX NEW ON OCT 2009 AND IT HAS SHUT OFF WHILE DRIVING THREE TIMES SINCE I BOUGHT IT. THE FIRST TIME IT HAPPENED I WAS DRIVING THROUGH MY NEIGHBORHOOD (WITH MY CHILDREN IN THE CAR WITH ME) AT 20MPH ALL THE WARNING LIGHTS CAME ON MY ENGINE SHUT OFF, LOSS OF POWER STEERING, LOSS OF BRAKES. LUCKILY I WAS ABLE COAST TO THE SIDE OF THE STREET. I WAITED A FEW MINUTES AND IT WOULDN'T START. I TRIED TO START IT AGAIN AND IT STARTED UP. THE SECOND TIME I WAS DRIVING ON THE HIGHWAY(WITH MY CHILDREN IN THE CAR WITH ME) AT 55MPH ENGINE SHUT OFF, LOSS OF POWER STEERING, LOSS OF BRAKES AND CHECK ENGINE LIGHT CAME ON, I COASTED TO THE SHOULDER, WAITED A FEW MINUTES AND IT STARTED RIGHT UP. I TOOK IT TO THE DEALERSHIP; THEY TOLD ME THEY COULDN'T FIND ANY ISSUES THAT WOULD CAUSE THE VEHICLE TO TURN OFF WHILE DRIVING SO THEY DIDN'T ATTEMPT TO FIX IT. THE THIRD TIME WAS LAST WEEK WHILE DRIVING THROUGH MY NEIGHBORHOOD(WITH MY CHILDREN IN THE CAR WITH ME) AT 20 MPH, ENGINE SHUT OFF, LOSS OF POWER STEERING, LOSS OF BRAKES AND CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AGAIN AND AGAIN THEY TOLD ME THAT THEY COULDN'T DUPLICATE THE ISSUE SO THEY DIDN'T ATTEMPT TO FIX IT. MY CHILDREN WERE IN THE CAR WITH ME ALL THREE TIMES. I'VE TAKEN TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE AND THEY CANT DUPLICATE THE ISSUE SO THEY CAN'T FIND THE PROBLEM SO THEY DIDN'T EVEN ATTEMPT TO FIX IT. I JUST DROPPED IT OFF THIS WEEK FOR THE FOURTH TIME. ITS VERY FRUSTRATING TO HAVE THIS ISSUE ESPECIALLY SINCE IM SCARED TO DRIVE THE VEHICLE WITH MY KIDS IN THE CAR. I FEEL ITS A HUGE SAFETY ISSUE. ITS A TOTAL INCONVENIENCE TO HAVE TO KEEP GOING BACK TO THE DEALERSHIP AND DROP OFF MY VEHICLE. I HAVE THREE CHILDREN AND NEED A DEPENDABLE VEHICLE. LUCKILY WE WEREN'T INJURED BUT IM WORRIED THAT THE NEXT TIME IT HAPPENS AN INJURY COULD OCCUR. WHY HASN'T FORD LISTED THIS ISSUE IN THEIR TSB! *TR

TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE DRIVING APPROXIMATELY 15 MPH AND TOWING A TRAILER, THE FRONT PASSENGER SIDE WHEEL SEIZED AS THE CONTACT ATTEMPTED TO ACCELERATE. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL UNTIL THE WHEEL REGAINED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

INTERMITTENT NO START OF VEHICLE. TOWED TO DEALER AFTER 5 PREVIOUS INCIDENTS. DELIVERED TO DEALERSHIP IN SAME NO START BEHAVIOR. UPON INITIAL ATTEMPT A RELAY WAS REPLACED AS THE PCM (MAIN ENGINE COMPUTER) WAS NOT RECEIVING POWER. SERVICE ADVISOR CALLS TO INDICATE VEHICLE IS READY AND STARTS UP AFTER REPAIR. AT THE DEALERSHIP, PICKING UP THE VEHICLE, CAR STARTS UP, HOWEVER, DASH LIGHTS LIGHT UP, WARNING "CHECK AWD, CHECK THIS, CHECK THAT..." SERVICE ENGINE LIGHT ON AS WELL (THE WRENCH). SHUT THE CAR DOWN, TRY TO RESTART, WILL NOT RESTART. TECH IS WITH ME AND OBSERVES BEHAVIOR AND TRIES AS WELL. NO START AGAIN. TECH ATTEMPTS TO DOWNLOAD ERROR CODES. MENTIONS RFI INTERFERENCE. WILL BE DOING ANOTHER DIAGNOSTIC. PREVIOUSLY, CAR WAS TOWED TO DEALERSHIP FOR STALLING AT FREEWAY SPEEDS (65+). ENDED UP BEING A SOAKED PCM (MAIN ENGINE COMPUTER). THIS TOOK TWO TRIPS (TOWED BOTH TIMES). THIS IS NOW FOUR TIMES TO REPAIR THE SAME NON-RUNNING / NO START DEFECT. THE REAR BRAKES WERE ALSO REPAIRED DUE TO DRAGGING CALIPERS AS PER TSB 10-7-2. *TR