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2009 Ford Flex

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2009 Ford Flex do not stand out strongly from the model-year median of 139.

About this comparison →
181Owner complaints

Model-year median: 139

1Recall campaigns

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0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
181
2009139
2010144
201164
2012
Compare all Flex years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Engine
36Electrical System
32Power Train
23Steering
18Engine And Engine Cooling
17
All reported categories
Unknown Or Other
17Service Brakes, Hydraulic
16Fuel/propulsion System
15Service Brakes
14Structure
12Electronic Stability Control (esc)
10Suspension
9Vehicle Speed Control
8Air Bags
6Seats
5Wheels
5Fuel System, Gasoline
4Seat Belts
4Tires
4Visibility
4Equipment
3Visibility/wiper
3Latches/locks/linkages
2Traction Control System
2Parking Brake
1Service Brakes, Air
1Service Brakes, Electric
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

150 reports with mileage · 31 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports2 fire reports5 injury reports

Structure complaints

12 reports
Clear category filter
29,300 miles · Feb 10, 2010
Latches/locks/linkagesStructureInjury

I HAVE A FORD FLEX LIMITED 2009, THE TAILGATE CLOSES BY TOUCHING A BUTTON. WHEN CLOSING IT BEEPS. IF IT HITS SOMETHING IT IS SUPPOSE TO OPEN BACK UP. SIMILAR TO A GARAGE DOOR. MY 7 YEAR OLD CHILD DIDN'T REALIZE IT WAS CLOSING AND WAS STRUCK BY THE DOOR, PUSHING HER TO THE GROUND CAUSING A BUMP ON HER HEAD. MEANWHILE, THE T…

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I HAVE A FORD FLEX LIMITED 2009, THE TAILGATE CLOSES BY TOUCHING A BUTTON. WHEN CLOSING IT BEEPS. IF IT HITS SOMETHING IT IS SUPPOSE TO OPEN BACK UP. SIMILAR TO A GARAGE DOOR. MY 7 YEAR OLD CHILD DIDN'T REALIZE IT WAS CLOSING AND WAS STRUCK BY THE DOOR, PUSHING HER TO THE GROUND CAUSING A BUMP ON HER HEAD. MEANWHILE, THE TAILGATE NEVER STOPPED CLOSING. I STOOD UNDER IT WITH MY HANDS OVER MY HEAD PUSHED THE BUTTON TO SEE HOW MUCH PRESSURE IT TAKES TO ACTIVATE THE SAFETY. THE AMOUNT OF PRESSURE WAS AMAZING, IF MY 3 YEAR OLD HAD GOTTEN INBETWEEN THE TAILGATE CLOSING AND THE BUMPER IT WOULD OF DONE SOME MAJOR DAMAGE TO HIM. IT SHOULD HAVE A MORE SENSITIVE SAFETY MECHANISM. *TR

NHTSA ODI #10308279

5,200 miles · Apr 30, 2009
Structure

2009 FORD FLEX HOOD OUT OF ALIGNMENT, MIDDLE SEAT ARE ELECTRONIC AND WOULD FOLD DOWN. BUT WHEN TOOK TO DEALER THEY WORKED. HEADLINER IS HELD ON BY MAGNETS. THIS IS IN THE ONE THAT HAS THE SKY LIGHTS IN ALL THREE ROWS OF SEATS. FORD TOLD THE DEALER TO PUT VECRO TO HOLD IT UP. BY THE WAY THEY HAVE NOW HAD THE CAR TWO DAYS. PICK I…

Read full complaint

2009 FORD FLEX HOOD OUT OF ALIGNMENT, MIDDLE SEAT ARE ELECTRONIC AND WOULD FOLD DOWN. BUT WHEN TOOK TO DEALER THEY WORKED. HEADLINER IS HELD ON BY MAGNETS. THIS IS IN THE ONE THAT HAS THE SKY LIGHTS IN ALL THREE ROWS OF SEATS. FORD TOLD THE DEALER TO PUT VECRO TO HOLD IT UP. BY THE WAY THEY HAVE NOW HAD THE CAR TWO DAYS. PICK IT UP DROVE HOME STILL SNAP, TOOK IT BACK, THEY CALLED AND SAID VECRO DID NOT HOLD EITHER. SO NOW I HAVE A RENTAL CAR. THIS CAR WAS A DEMO WITH 5,000 MILES ON IT. MY WIFE AND I PUT 200 ON AND DISCOVERED THIS ISSUE. OTHER THAN THE HEAD LINER, THIS IS A VERY SWEET CA VERY ROOMY. LETS HOPE DEALERSHIP CAN FIX THE ISSUE. *TR

NHTSA ODI #10267405

Official recalls

1

16V247000 · Air Bags:frontal

Apr 26, 2016

Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.