NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
15 reportsClear category filterMileage unknown · Dec 16, 2024
Engine
Several months ago I noticed a shrill whining noise coming from the engine compartment. Upon closer inspection, I observed raw emissions coming from the exhaust manifold. Upon research I noticed that this was a very common problem with the 6.7 diesel between 2011 and 2014 with Ford even putting out a service bulletin (SSM50330…
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Several months ago I noticed a shrill whining noise coming from the engine compartment. Upon closer inspection, I observed raw emissions coming from the exhaust manifold. Upon research I noticed that this was a very common problem with the 6.7 diesel between 2011 and 2014 with Ford even putting out a service bulletin (SSM50330) and designing repair parts and new heads for their defective design of exhaust studs. The repair of this defective part is very costly and they expect the owners of the vehicles to bear the entire cost of this repair. This is not only a safety issue because of exhaust gases entering the cab of the vehicle, but is also an EPA issue because these gases are passing directly to the atmosphere without being treated or going through the catalytic converter!
NHTSA ODI #11630962
96,000 miles · Dec 2, 2019
Engine
TL* THE CONTACT OWNS A 2013 FORD F-350. WHILE DRIVING 75-80 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AUTONATION FORD BROOKSVILLE (7200 SOUTH BROAD STREET, BROOKSVILLE, FL 34601, (866) 483-4606), NICK NICHOLAS FORD INC (2901 FL-44, INVERNESS, FL 34453,(352…
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TL* THE CONTACT OWNS A 2013 FORD F-350. WHILE DRIVING 75-80 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AUTONATION FORD BROOKSVILLE (7200 SOUTH BROAD STREET, BROOKSVILLE, FL 34601, (866) 483-4606), NICK NICHOLAS FORD INC (2901 FL-44, INVERNESS, FL 34453,(352) 726-1231), AND CRYSTAL FORD (2440 NW, US-19, CRYSTAL RIVER, FL 34428, (352) 795-7371); HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 24710433W3G5B1. THE CONTACT WAS REFERRED TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 96,000.
NHTSA ODI #11286293
42,000 miles · Jul 18, 2019
EngineFire
TL* THE CONTACT OWNED A 2013 FORD F-350. WHILE DRIVING AT 40 MPH, THE CONTACT DETECTED AN ABNORMAL ODOR OF FUEL. THE CONTACT GREW UNCOMFORTABLE DUE TO THE ODOR, WHICH WOULD NOT RELENT. ALSO, WHEN THE CONTACT TURNED ONTO HIS STREET, A LOUD EXPLOSION OCCURRED UNDERNEATH THE VEHICLE AND BLACK SMOKE APPEARED. THE CONTACT PARKED THE …
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TL* THE CONTACT OWNED A 2013 FORD F-350. WHILE DRIVING AT 40 MPH, THE CONTACT DETECTED AN ABNORMAL ODOR OF FUEL. THE CONTACT GREW UNCOMFORTABLE DUE TO THE ODOR, WHICH WOULD NOT RELENT. ALSO, WHEN THE CONTACT TURNED ONTO HIS STREET, A LOUD EXPLOSION OCCURRED UNDERNEATH THE VEHICLE AND BLACK SMOKE APPEARED. THE CONTACT PARKED THE VEHICLE, JUMPED OUT AND THE VEHICLE THEN WAS ENGULFED IN THE FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS EXTINGUISHED THE FIRE. THEIR WERE NO INJURIES, NO OTHER PEOPLE WERE INVOLVED. NO MEDICAL ATTENTION WAS NEEDED. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACTS INSURANCE. THE CONTACT CALLED SARCHIONE FORD (1668 OH-44, RANDOLPH, OH 44265 (330) 578-2090) WHERE THE DEALER DID NOTHING TO ASSIST THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 42,000.
NHTSA ODI #11233206
74,000 miles · Mar 27, 2019
EnginePower Train
TL* THE CONTACT OWNS A 2013 FORD F-350. WHILE DRIVING 55 MPH, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY. THE STEERING WHEEL SHOOK SO BADLY TO THE POINT THAT IT COULD NOT BE HELD. THE CONTACT SLOWED THE VEHICLE DOWN AND DROVE TO NEWINS BAY SHORE FORD (219 W MAIN ST, BAY SHORE, NY 11706). THE VEHICLE WAS NOT DIAGNOSED OR REPAIR…
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TL* THE CONTACT OWNS A 2013 FORD F-350. WHILE DRIVING 55 MPH, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY. THE STEERING WHEEL SHOOK SO BADLY TO THE POINT THAT IT COULD NOT BE HELD. THE CONTACT SLOWED THE VEHICLE DOWN AND DROVE TO NEWINS BAY SHORE FORD (219 W MAIN ST, BAY SHORE, NY 11706). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
NHTSA ODI #11191825
93,000 miles · Dec 13, 2018
Engine
TL* THE CONTACT OWNS A 2013 FORD F-350. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CORNERSTONE FORD CHRYSLER DODGE JEEP RAM (17219 US-10, ELK, MN 55330) WHERE IT WAS DIAGNOSED THAT THE DEF SYSTEM NEEDED TO BE REPLACED OR THE VEHICLE WOULD EVENTUALLY GO INTO LIMP MODE. THE DEALER REPL…
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TL* THE CONTACT OWNS A 2013 FORD F-350. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CORNERSTONE FORD CHRYSLER DODGE JEEP RAM (17219 US-10, ELK, MN 55330) WHERE IT WAS DIAGNOSED THAT THE DEF SYSTEM NEEDED TO BE REPLACED OR THE VEHICLE WOULD EVENTUALLY GO INTO LIMP MODE. THE DEALER REPLACED THE DEF SYSTEM, BUT THE FAILURE RECURRED EIGHTEEN MONTHS LATER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE DEALER WAS ALSO CONTACTED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEF SYSTEM WAS REPLACED AGAIN. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 93,000.
NHTSA ODI #11161159
85,500 miles · Sep 9, 2018
EngineFire
WHILE TOWING OUR FIFTH-WHEEL TRAILER WITH OUR FORD F350 DRW TRUCK, THE DIESEL PARTICULATE FILTER (DPF) CAUGHT FIRE. WHILE TOWING OUR FIFTH-WHEEL, WE TURNED FROM THE HIGHWAY ONTO A CITY STREET IN MESA, AZ. WE HEARD A LOUD "POP" AND THOUGHT WE BLEW A TIRE. AFTER PULLING OVER AND CHECKING THAT ALL TIRES WERE FINE, WE CONTINUED…
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WHILE TOWING OUR FIFTH-WHEEL TRAILER WITH OUR FORD F350 DRW TRUCK, THE DIESEL PARTICULATE FILTER (DPF) CAUGHT FIRE. WHILE TOWING OUR FIFTH-WHEEL, WE TURNED FROM THE HIGHWAY ONTO A CITY STREET IN MESA, AZ. WE HEARD A LOUD "POP" AND THOUGHT WE BLEW A TIRE. AFTER PULLING OVER AND CHECKING THAT ALL TIRES WERE FINE, WE CONTINUED ON. WE NOTICED REDUCED POWER TO THE TRUCK AND THE TURBO BOOST WAS ZERO. WE PULLED OVER AGAIN TO LOOK FOR SIGNS OF A PROBLEM. WE LOOKED UNDER THE HOOD AND DID NOT SEE ANY OBVIOUS HOSES BLOWN OR ISSUES. THE TRUCK WAS STILL RUNNING, SO WE CONTINUED ON SLOWLY AS WE WERE ALMOST HOME. NEAR ELLSWORTH/THOMAS ROAD IN MESA, I GOT A NOTICE, "REDUCED ENGINE POWER," AS MY 14YO SON YELLED, "THERE'S SMOKE COMING OUT OF THE TRUCK." WE PULLED OVER AGAIN AND MY WIFE AND SON SAW FLAMES SHOOTING OUT OF THE TAILPIPE AND THE EXHAUST SYSTEM WAS GLOWING RED HOT. THE DPF WAS BLOWING FLAMS OUT TOWARDS THE GROUND. WE EMPTIED A FIRE EXTINGUISHER WITH NO EFFECT. OUR TRAILER HAS A WATER HOSE SO WE SPRAYED WATER ON IT FOR ABOUT 10 MIN TO COOL IT DOWN AND STOP IT FROM REIGNITING. WE DID NOT CALL POLICE AS MY WIFE AND I SHARE NEARLY 40 YEARS OF LAW ENFORCEMENT EXPERIENCE. WE EXTINGUISHED THE FIRE AND CALLED FOR A TOW. AFTER $10,000 IN REPAIRS, WE HAVE RECEIVED NO RESPONSE FROM FORD. WE HAVE NOT FILED AN INSURANCE CLAIM YET AND ARE WORKING TO CONTACT FORD AGAIN. FORD KNOWS THERE IS A PROBLEM WITH THE DEF/DPF SYSTEMS. DRIVERS HAVE NO INSTRUMENTATION TO SEE THE TEMP READINGS ON THE FOUR TEMP GAUGES ALONG THE EXHAUST SYSTEM. HOW ARE THERE NO ERROR CODES OR NOTICES WHEN A VEHICLE IS ON FIRE??? MY AND MY WIFE'S EXPERIENCE HANDLING EMERGENCIES PREVENTED A TOTAL LOSS OF OUR VEHICLE AND POTENTIAL DEATH OF OUR FAMILY. PICS ATTACHED. PICS OF RED HOT EXHAUST ARE NOT OUR VEHICLE, BUT A VEHICLE THAT HAD THE SAME ISSUE. THIS IS WHAT OURS LOOKED LIKE.
NHTSA ODI #11128357
35,000 miles · Mar 7, 2018
EngineFuel/propulsion SystemPower Train
WHEN SHIFTING FROM DRIVE TO REVERSE WHEN PARKING A TRAILER OR POSITING THE TRUCK IN A PARKING SPACE THE ENGINE WILL GO FULL THROTTLE AND WILL SPIN THE REAR WHEELS EVEN WITH YOUR FOOT ON THE BRAKE WITH NO WARNING. THE ONLY WAY TO STOP THE ENGINE IS TO TURN THE KEY OFF PUTTING IN PARK OR NEUTRAL DOES NOTHING. HAVE CALLED SEVERAL F…
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WHEN SHIFTING FROM DRIVE TO REVERSE WHEN PARKING A TRAILER OR POSITING THE TRUCK IN A PARKING SPACE THE ENGINE WILL GO FULL THROTTLE AND WILL SPIN THE REAR WHEELS EVEN WITH YOUR FOOT ON THE BRAKE WITH NO WARNING. THE ONLY WAY TO STOP THE ENGINE IS TO TURN THE KEY OFF PUTTING IN PARK OR NEUTRAL DOES NOTHING. HAVE CALLED SEVERAL FORD DEALERS AND WAS TOLD THAT IF NO CODE WAS SET THEY COULD NOT HELP. HAVE HAD THE VEHICLE A LITTLE OVER A YEAR AND THIS HAS HAPPENED 10 TIMES TO ME. IF SOMEONE ELSE WAS DRIVING THE TRUCK THEY WOULD MOST LIKELY RUN INTO SOMEONE OR SOMETHING. EVEN HOLDING THE BRAKE THE TRUCK STILL WILL MOVE OR SPIN THE REAR WHEELS DEPENDING ON THE ROAD SERVICE WHEN THIS DIESEL GOES FULL THROTTLE. NOT SAFE AT ALL. NEED SOME HELP GETTING THIS FIXED. HAS DONE IT WHEN SHIFTING FROM DRIVE TO REVERSE AND OR JUST GOING FROM PARK INTO DRIVE. NO REAL PATTERN WILL DO IT IN HOT WEATHER AND COLD WEATHER TEMP DOES NOT MAKE A DIFFERENCE. I HAVE LEARNED TO JUST REACH DOWN AND TURN THE KEY OFF WHEN THIS HAPPENS WITH MY FOOT ON THE BRAKE AND IN GEAR. WILL START BACK UP AND BE AT NORMAL ENGINE SPEED. I HAVE TRIED TO MAKE IT DO THIS BY SHIFTING FROM DRIVE TO REVERSE BUT HAVE NOT BEEN ABLE TO MAKE THE ISSUE ACCRUE IT JUST HAPPENS.
NHTSA ODI #11076652
95,650 miles · Feb 12, 2018
Electronic Stability Control (esc)Engine
TL* THE CONTACT OWNS A 2013 FORD F-350. UPON STARTING THE VEHICLE, THE SERVICE ADVANCE TRAC AND HILL DESCENT FAULT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA FORD (4525 NELSON BROGDON BLVD NE, BUFORD, GA 30518, (678) 515-9339) WHERE IT WAS DIAGNOSED THAT THE RESTRAINT CONTROL MODULE NEEDED REPLACEME…
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TL* THE CONTACT OWNS A 2013 FORD F-350. UPON STARTING THE VEHICLE, THE SERVICE ADVANCE TRAC AND HILL DESCENT FAULT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA FORD (4525 NELSON BROGDON BLVD NE, BUFORD, GA 30518, (678) 515-9339) WHERE IT WAS DIAGNOSED THAT THE RESTRAINT CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 95,650.
NHTSA ODI #11072394
Mileage unknown · Sep 21, 2017
Engine
WHEN I GIVE IS GAS IT DIES OUT AND ALSO WHEN DRIVING DOWN THE HIGHWAY IT JUST CUTS OUT LIKE ITS NOT GETTING FUEL OR SOMETHING BUT THEN I HIT THE PEDAL AND IT GOES ALSO NOTICE BUCKING WHEN SLOWING DOWN FOR LIGHT OR TRAFFIC
NHTSA ODI #11024918
40,000 miles · Jul 15, 2017
EngineFire
WHILE DRIVING AT 55MPH, RECEIVED A "LOW FUEL PRESSURE" WARNING. SECONDS LATER, A FIRE BROKE OUT IN THE ENGINE COMPARTMENT WHICH COULD NOT BE CONTROLLED. RESULT WAS A TOTAL LOSS OF THE TRUCK AND THE FIFTH WHEEL TRAILER THAT WAS BEING TOWED. A FUEL FILTER HAD BEEN CHANGED TWO WEEKS PRIOR TO THE FIRE AND SUSPICION IS THAT THE FU…
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WHILE DRIVING AT 55MPH, RECEIVED A "LOW FUEL PRESSURE" WARNING. SECONDS LATER, A FIRE BROKE OUT IN THE ENGINE COMPARTMENT WHICH COULD NOT BE CONTROLLED. RESULT WAS A TOTAL LOSS OF THE TRUCK AND THE FIFTH WHEEL TRAILER THAT WAS BEING TOWED. A FUEL FILTER HAD BEEN CHANGED TWO WEEKS PRIOR TO THE FIRE AND SUSPICION IS THAT THE FUEL LINE WAS NOT PROPERLY REATTACHED. THE ORIGIN OF THE FIRE WAS IN THE AREA OF THE UPPER FUEL FILTER WHICH HELPS CONFIRM THIS SUSPICION. PROPER REMOVAL AND REINSTALLATION OF THE FUEL LINES IN THIS VEHICLE ARE KEY SAFETY ITEMS. FORD SHOULD RECONSIDER THE METHOD BY WHICH FUEL FILTERS ARE CHANGED IN ORDER TO ELIMINATE THE NEED TO REMOVE AND REINSTALL FUEL LINES.
NHTSA ODI #11005473
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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