NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
136 reports105,000 miles · Dec 26, 2019
Interior Lighting
TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT THE INTERIOR LIGHTING FAILED TO OPERATE WHILE HE WAS INSIDE THE VEHICLE OR WHEN THE DOORS WERE OPEN. THE VEHICLE WAS TAKEN TO TYLER FORD (2626 S SW LOOP 323, TYLER, TX 75701, (800) 788-7876) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE …
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TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT THE INTERIOR LIGHTING FAILED TO OPERATE WHILE HE WAS INSIDE THE VEHICLE OR WHEN THE DOORS WERE OPEN. THE VEHICLE WAS TAKEN TO TYLER FORD (2626 S SW LOOP 323, TYLER, TX 75701, (800) 788-7876) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V128000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
NHTSA ODI #11291363
175,512 miles · Dec 18, 2019
Steering
2011 FORD F-350 SUPER DUTY 4X4. THE VEHICLE HAS NEVER HAD A LIFT OR LARGE TIRES OF ANY KIND INSTALLED ON IT AND HAS ALWAYS HAD STOCK OEM SPEC TIRES. THIS VEHICLE HAS WHAT HAS BECOME KNOWN AS "THE DEATH WOBBLE". FORD CALLS IT "SUSTAINED STEERING WHEEL OSCILLATION". IT IS EXTREMELY DANGEROUS AND TERRIFYING TO EXPERIENCE. THE PR…
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2011 FORD F-350 SUPER DUTY 4X4. THE VEHICLE HAS NEVER HAD A LIFT OR LARGE TIRES OF ANY KIND INSTALLED ON IT AND HAS ALWAYS HAD STOCK OEM SPEC TIRES. THIS VEHICLE HAS WHAT HAS BECOME KNOWN AS "THE DEATH WOBBLE". FORD CALLS IT "SUSTAINED STEERING WHEEL OSCILLATION". IT IS EXTREMELY DANGEROUS AND TERRIFYING TO EXPERIENCE. THE PROBLEM IS WELL DOCUMENTED AND I AM SHOCKED THAT THERE HAS NOT YET BEEN A SAFETY RECALL ON THIS. THE DEATH WOBBLE PRIMARILY OCCURS AT SPEEDS ABOVE 50 OR SO MILES PER HOUR WHEN THE VEHICLE HITS A POT-HOLE, EXPANSION JOINT, UNAVOIDABLE ROAD DEBRIS, ETC. IT ALSO HAS A NASTY SNOWBALL EFFECT IN THAT ONCE YOU HAVE EXPERIENCED IT A COUPLE OF TIMES THE ADDITIONAL DAMAGE IT IS CREATING CAUSES IT TO HAPPEN EASIER AND EASIER TO THE POINT THAT IT WILL THEN OCCUR REGULARLY ALL THE WAY DOWN TO 35 MILES PER HOUR. WE HAVE EXPERIENCED THE DEATH WOBBLE LITERALLY MANY DOZENS OF TIMES OVER THE YEARS SINCE WE PURCHASED THIS VEHICLE. WE HAVE DONE AND REPLACED EVERYTHING THAT WE CAN THINK OF TO FIX THIS PROBLEM; SOME OF THEM MULTIPLE TIMES BUT NOTHING WORKS. THINGS WE HAVE DONE: NEW TIRES (MULTIPLE TIMES), NEW FRONT-END ALIGNMENT (MULTIPLE TIMES), NEW TRACK BAR BUSHING AND BALL JOINT (MULTIPLE TIMES), NEW TIE ROD ENDS (MULTIPLE TIMES), NEW CENTER LINK (MULTIPLE TIMES), NEW SHOCK ABSORBERS, NEW STEERING DAMPER, NEW UPPER AND LOWER BALL JOINTS, NEW U-JOINTS. NONE OF THIS HAS WORKED. THE DEATH WOBBLE IS SO VIOLENT THAT IT IS WREAKS HAVOC ON THE ENTIRE TRUCK INCLUDING THE NEWLY INSTALLED PARTS, THE FRAME, DRIVETRAIN AND SUSPENSION COMPONENTS, CHASSIS, ETC. LITERALLY EVERYTHING ON THE VEHICLE INCLUDING WINDSHIELDS. FORD IS OBVIOUSLY AWARE OF THIS PROBLEM AND THE PROPENSITY FOR THEIR SOLID FRONT AXLE F-250 AND F-350 TRUCKS FROM THE PAST TWO DECADES TO EXPERIENCE THE DEATH WOBBLE. SOMEBODY WILL EVENTUALLY DIE FROM THIS, IF IT HASN'T HAPPENED ALREADY. IT NEEDS DEALT WITH!
NHTSA ODI #11289951
55,000 miles · Dec 9, 2019
Steering
DEATH WOBBLE IN MY TRUCK VIOLENTLY SHAKING AT HIGHWAY SPEEDS WITH NO WARNING
NHTSA ODI #11288029
72,000 miles · Nov 12, 2019
Electrical System
TL* THE CONTACT OWNS A 2011 FORD F-350. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND SMELLED AN ELECTRICAL BURNING ODOR. IN ADDITION, AN UNKNOWN IDLE SYSTEM WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE WINDOW AND DOOR LOCKS FAILED TO FUNCTION. THE CONTACT WAS ABLE TO PARK IN A NEARBY PARKING L…
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TL* THE CONTACT OWNS A 2011 FORD F-350. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND SMELLED AN ELECTRICAL BURNING ODOR. IN ADDITION, AN UNKNOWN IDLE SYSTEM WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE WINDOW AND DOOR LOCKS FAILED TO FUNCTION. THE CONTACT WAS ABLE TO PARK IN A NEARBY PARKING LOT. THE VEHICLE WAS TAKEN TO LIBERTY BAY AUTO CENTER (LOCATED AT 20201 FRONT ST NE, POULSBO, WA 98370, (360) 697-4066) WHERE IT WAS DETERMINED THAT THERE WAS A SHORT IN THE BODY CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V128000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 72,000. *LN CONSUMER STATED THEY ARE UNABLE TO HONOR RECALL DUE TO MY VEHICLE NOT ON THEIR LIST OF AFFECTED.*JB
NHTSA ODI #11279641
70,000 miles · Nov 9, 2019
Electrical System
RADIO LIGHTING DISPLAY IS OUT ALONG WITH TRANSMISSION LIGHT DISPLAY IS OUT TO SHOW WHAT GEAR YOU ARE IN. 12 V PLUG HAS BEEN OUT SINCE I OWNED IT IN 2014.
NHTSA ODI #11279120
63,000 miles · Oct 22, 2019
SuspensionUnknown Or Other
MY SUPER DUTY IS DOING A DEATH WOBBLE WHICH IS VIOLENT SHAKING IN THE TRUCK IT ONLY HAPPENS ON THE HIGHWAY AND THERE IS NO WARNING TO WHEN IT HAPPENS AND DOESN'T HAPPEN ALL THE TIME MY FRIEND HAS 90 OF THOSE TRUCKS AND MORE THAN HALF OF HIS ARE DOING IT FORD REPLACED EVERYTHING IN THE FRONT END AND HE DROVE 5 MILES AND IT STARTE…
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MY SUPER DUTY IS DOING A DEATH WOBBLE WHICH IS VIOLENT SHAKING IN THE TRUCK IT ONLY HAPPENS ON THE HIGHWAY AND THERE IS NO WARNING TO WHEN IT HAPPENS AND DOESN'T HAPPEN ALL THE TIME MY FRIEND HAS 90 OF THOSE TRUCKS AND MORE THAN HALF OF HIS ARE DOING IT FORD REPLACED EVERYTHING IN THE FRONT END AND HE DROVE 5 MILES AND IT STARTED TO DO IT AGAIN FORD HAS NO IDEA HOW TO FIX THE PROBLEM AND IT'S HAPPENING TO THE WHOLE LINE OF SUPER DUTYS I HAVE ALMOST KILLED MYSELF AND OTHER PEOPLE BECAUSE OF THIS PROBLEM I DON'T KNOW WHAT ELSE TO DO FORD IS GOING TO TAKE IT IN AND SEE WHAT THEY FIND BUT I AM NOT CONFIDENT THAT THEY WILL BE ABLE TO FIX IT MY TRUCK IS STOCK WITH 68K MILEAGE 2ND OWNER EVERY SERVICE HAS BEEN DONE AT THE SAME DEALERSHIP THEY EITHER NEED TO DO A RECALL OR GIVE ME ANOTHER TRUCK BECAUSE I HAVE CALLED EVERYONE BEEN TO MULTIPLE DEALERSHIPS AND EACH ONE TOLD ME THAT IT WAS A DIFFERENT PROBLEM IN THE FRONT END THE TRUCK IS STILL UNDER WARRANTY THIS FIRST STARTED IN JUNE AND HAS HAPPENED EVERY TIME I GET ON THE HIGHWAY AT LEAST ONCE SO I STOPPED DRIVING ON THE HIGHWAY BECAUSE SOMEONE IS GOING TO GET KILLED AND BECAUSE FORD WON'T ACKNOWLEDGE THAT THERE IS A PROBLEM THE WARRANTY WON'T COVER IT IF YOU SEND ME A WAY TO SEND YOU A VIDEO OF THIS I WILL FORD HEADQUARTERS IS GOING TO TRY AND GET THIS FIXED OR POSSIBLY BUY BACK THE TRUCK BUT IT IS PAID FOR AND I DON'T WANT A TRUCK PAYMENT SO I WOULD ONLY ACCEPT SOMETHING LIKE A NEW TRUCK OR MORE THAN WHAT IT IS WORTH WHICH IS 40000
NHTSA ODI #11270115
120,000 miles · Sep 28, 2019
SteeringSuspension
THE WELL KNOWN ISSUE CALLED "DEATH WOBBLE". THIS IS DOCUMENTED ISSUE WITH THE FORD F-SERIES TRUCKS WHERE THE TRUCK VIOLENTLY WOBBLES OUT OF CONTROL WHEN DRIVING APPROXIMATELY 55MPH. FORD DENIES THIS IS AN ISSUE, YET YOU CAN FIND EVIDENCE OF THIS ISSUE ALL OVER THE FORD TRUCK FORUMS. WITH MY TRUCK, THIS ISSUE IS BECOMING MORE…
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THE WELL KNOWN ISSUE CALLED "DEATH WOBBLE". THIS IS DOCUMENTED ISSUE WITH THE FORD F-SERIES TRUCKS WHERE THE TRUCK VIOLENTLY WOBBLES OUT OF CONTROL WHEN DRIVING APPROXIMATELY 55MPH. FORD DENIES THIS IS AN ISSUE, YET YOU CAN FIND EVIDENCE OF THIS ISSUE ALL OVER THE FORD TRUCK FORUMS. WITH MY TRUCK, THIS ISSUE IS BECOMING MORE FREQUENT. WHEN IT OCCURS, I HAVE TO PULL OFF TO THE SHOULDER AND SLOW DOWN TO APPROXIMATELY 15MPH BEFORE IT STOPS. I HAVE REPLACED THE SHOCKS, TIE ROD ENDS, TRACK BAR, TRACK BAR BALL JOINT, ROTATED TIRES, ALIGNMENT, AND IT IS STILL OCCURRING. THE ONLY THING LEFT TO REPLACE ARE THE BALL JOINTS THEN PRETTY MUCH THE ENTIRE FRONT END SUSPENSION WILL HAVE BEEN REBUILT AT A COST OF A COUPLE THOUSAND DOLLARS. THIS IS A SIGNIFICANT SAFETY ISSUE AND CAN EASILY CAUSE AN ACCIDENT, ESPECIALLY WHEN IN CONSTRUCTION ZONES ON THE HIGHWAY. FROM WHAT I'VE READ, THIS HAS ALREADY CAUSED ACCIDENTS IN CERTAIN CASES AND IS DUE TO A POOR DESIGN OF THESE TRUCKS. FORD NEEDS TO ADDRESS THIS AND THE NHTSA SHOULD FORCE FORD TO ISSUE A RECALL TO CORRECT THE PROBLEM.
NHTSA ODI #11258746
146,000 miles · Sep 7, 2019
SteeringSuspensionVehicle Speed Control
I WAS DRIVIING ON THE HIGHWAY 65MPH AN THE TRUCK STARTED THE DEATH WOBBLE IT WAS OUT OF CONTROL. THINGS ON THE BACK SEAT LANDED ON THE FLOOR DUE TO THE UNCONTROLABLE SHAKING OF THE TRUCK. I HAD TO SLOW DOWN WHICH I ALMOST CAUSED AN ACCIDENT. THIS IS A SCARY AN UNSAFE ISSUE.. IT HAS HAPPENED QUITE A BIT AN IS GOING TO CAUSE S…
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I WAS DRIVIING ON THE HIGHWAY 65MPH AN THE TRUCK STARTED THE DEATH WOBBLE IT WAS OUT OF CONTROL. THINGS ON THE BACK SEAT LANDED ON THE FLOOR DUE TO THE UNCONTROLABLE SHAKING OF THE TRUCK. I HAD TO SLOW DOWN WHICH I ALMOST CAUSED AN ACCIDENT. THIS IS A SCARY AN UNSAFE ISSUE.. IT HAS HAPPENED QUITE A BIT AN IS GOING TO CAUSE SOMEONE TO GET SERIOUSLY HURT OR EVEN DIE. SOMETHING HAS GOT TO BE DONE. FORD HAS GOT TO RECOGNIZE THEY HAVE A BIG ISSUE HERE AN DO SOMETHING ABOUT IT. I HAVE TO KEEP THE SPEED DOWN AN EVEN THEN ITS STILL AN ISSUE. I AM SCARED TO DRIVE THE TRUCK ITS THAT BAD IN ONE INSTANCE I THOUGHT I WAS GONNA DIE I COULDNT GET IT TO STOP FINALLY WAS ABLE TO GET OVER TO THE BREAKDOWN LANE AN STOP I WAS SHAKING AN SCARED TO DEATH. I HAVE NOT BEEN TO THE DEALERSHIP DUE TO DUEING MY RESEARCH AN FINDIN OUT IT WAS THE DEATH WOBBLE AN THERE IS NO FIX FOR IT. PLEASE THERE HAS GOT TO BE SOMETHING YOU CAN DO TO HELP I WOULD APPRECIATE IT. THANK-YOU
NHTSA ODI #11253793
91,000 miles · Aug 13, 2019
SteeringUnknown Or Other
DRIVING ABOUT 60 MPH ON NEW HIGHWAY, STEERING WHEEL STARTED ROCKING VIOLENTLY JUST ABOUT LOST CONTROL, STEERING WHEEL WHIPPED SO HARD THE SPOKE ON THE STEERING WHEEL HIT AND HURT MY THUMB. TOOK TRUCK TO DEALER WHO FOUND EVERYTHING WITHIN FORD ACCEPTABLE SPECIFICATIONS. DEALER SAID WEAR WAS FOUND RECOMMENDED REPLACING ALL MOVIN…
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DRIVING ABOUT 60 MPH ON NEW HIGHWAY, STEERING WHEEL STARTED ROCKING VIOLENTLY JUST ABOUT LOST CONTROL, STEERING WHEEL WHIPPED SO HARD THE SPOKE ON THE STEERING WHEEL HIT AND HURT MY THUMB. TOOK TRUCK TO DEALER WHO FOUND EVERYTHING WITHIN FORD ACCEPTABLE SPECIFICATIONS. DEALER SAID WEAR WAS FOUND RECOMMENDED REPLACING ALL MOVING PARTS IN FRONT SUSPENSION PLUS NEW SHOCKS AND TIRES. $4000.00
NHTSA ODI #11243708
165,000 miles · Jul 17, 2019
Suspension
DEATH WOBBLE, I HAVE REPLACED EVERY SINGLE PARTS THAT MOVES ON THE FRONT OF THE TRUCK AND AT 60 MPH TURNING SLIGHTLY LEFT AND HIT ANY KIND OF BUMP IN THE ROAD AND STEERING OSCILLATING LEFT AND RIGHT AND ONLY WAY TO STOP IS TO BRAKE HARD DOWN TO 25 MPH, FORD UNWILLING TO HELP. TRUCK HAS BEEN IN THE SHOP 5 TIMES FOR 3 DAYS EACH TI…
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DEATH WOBBLE, I HAVE REPLACED EVERY SINGLE PARTS THAT MOVES ON THE FRONT OF THE TRUCK AND AT 60 MPH TURNING SLIGHTLY LEFT AND HIT ANY KIND OF BUMP IN THE ROAD AND STEERING OSCILLATING LEFT AND RIGHT AND ONLY WAY TO STOP IS TO BRAKE HARD DOWN TO 25 MPH, FORD UNWILLING TO HELP. TRUCK HAS BEEN IN THE SHOP 5 TIMES FOR 3 DAYS EACH TIME, AT A TOTAL COST OF $3800. IT STARTED JUNE 20TH 2018 AND IS STILL ACTING UP AS OF TODAY 13 MONTHS LATER. TRUCK IS 100% FACTORY.
NHTSA ODI #11232795
Official recalls
4Aug 13, 2014
PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.
Oct 30, 2013
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Consequence & remedy
Consequence: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
Remedy: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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