NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
136 reports70,000 miles · Sep 3, 2020
Latches/locks/linkages
TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DOORS WERE SHAKING. THE DOORS SPONTANEOUSLY OPENED. THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FAITH'S FORD NORTH (6896 US-5, WESTMINSTER, VT 05158 (802) 463-3300) TO BE DIAGNOSED. THE CONTACT WAS INFOR…
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TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DOORS WERE SHAKING. THE DOORS SPONTANEOUSLY OPENED. THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FAITH'S FORD NORTH (6896 US-5, WESTMINSTER, VT 05158 (802) 463-3300) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. INVALID VIN.
NHTSA ODI #11352911
97,000 miles · Jul 16, 2020
SteeringSuspensionWheels
DEATH WARBLE TWICE 7/15/2020 ON THE HIGHWAY DOING THE SPEED LIMIT ALMOST KILLED SEVERAL PEOPLE WITH TRUCK AND EMPTY TRAILER. DEATH WARBLE NEEDS TO BE ADDRESSED IMMEDIATELY. HAVE SPENT TOO MUCH TIME AND MONEY ON A TRUCK THAT SHOULD BE CONSIDERED UNSAFE TO DRIVE ON THE FREEWAY.
NHTSA ODI #11339670
125,000 miles · Jul 12, 2020
Electronic Stability Control (esc)EngineFuel/propulsion System
DRIVING ON HIGHWAY AT 70 MPH, HIT BUMP IN THE ROAD AND THE WHOLE FRONT END STARTS WOBBLING SO BAD AND HAD TO SLOW WAY DOWN TO GET IT TO STOP. WAS ALMOST REAR ENDED BY VEHICLE BEHIND ME AND CAR PULLED BESIDE ME AND WAS POINTING AT FRONT OF TRUCK, SO I THOUGHT I HAD A FLAT. PULLED OFF ROAD AND NO FLAT, SCARED ME SO WAITED A FEW MI…
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DRIVING ON HIGHWAY AT 70 MPH, HIT BUMP IN THE ROAD AND THE WHOLE FRONT END STARTS WOBBLING SO BAD AND HAD TO SLOW WAY DOWN TO GET IT TO STOP. WAS ALMOST REAR ENDED BY VEHICLE BEHIND ME AND CAR PULLED BESIDE ME AND WAS POINTING AT FRONT OF TRUCK, SO I THOUGHT I HAD A FLAT. PULLED OFF ROAD AND NO FLAT, SCARED ME SO WAITED A FEW MINUTES AND PROCEEDED ON. THIS HAS HAPPENED ON A COUPLE OCCASIONS, ALWAYS WHEN HIT A BY SPOT IN ROAD, ONCE GOING OVER SMOOTH RAILROAD TRACKS. ALSO WILL BE DRIVING AND FOOT ON GAS PEDAL AND ALL OF SUDDEN HAVE NO POWER. TRUCK WILL LOOSE ALL POWER OUT OF NOWHERE WHILE DRIVING AND OTHER TIMES WILL DRIVE JUST FINE. HAVE HAD TROUBLE IN THE ELECTRICAL SYSTEM WITH IT STARTING, HAVE REPLACED BATTERIES TWICE AND PERIODICALLY WILL NOT TURN OVER, IT'S LIKE THE BATTERIES ARE COMPLETELY DEAD WHEN THEY ARE NOT.
NHTSA ODI #11338885
98,000 miles · Mar 26, 2020
Steering
08DURING 2018 WE TOOK AN EXTENDED CAMPING TRIP TO MAINE. IT WAS AT THIS TIME WE EXPERIENCED THE MOST INSTANCES OF WHAT I HAVE HEARD CALLED "DEATH WOBBLE".THE FIRST TIME WAS IN PENNSYLVANIA PULLING THE FIFTH WHEEL CAMPER WHEN WE HIT A POTHOLE AND WAS TERRIFIED I WAS GOING LOSE CONTROL. THIS OCCURRED AT LEAST THREE MORE TIMES, ON…
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08DURING 2018 WE TOOK AN EXTENDED CAMPING TRIP TO MAINE. IT WAS AT THIS TIME WE EXPERIENCED THE MOST INSTANCES OF WHAT I HAVE HEARD CALLED "DEATH WOBBLE".THE FIRST TIME WAS IN PENNSYLVANIA PULLING THE FIFTH WHEEL CAMPER WHEN WE HIT A POTHOLE AND WAS TERRIFIED I WAS GOING LOSE CONTROL. THIS OCCURRED AT LEAST THREE MORE TIMES, ONCE MORE WITH THE CMPER AND TWICE JUST TRAVELING WITH THE TRUCK, BUT ALL BROUGHT ON BY HITTING A BUMP IN THE PAVEMENT.ALL HAPPENED ON INTERSTATES AND FAIRLY HEAVY TRAFFIC. HAVING TO COME ALMOST TO A STOP IN HEAVY TRAFFIC IS NOT SOMETHING NO ONE SHOULD HAVE TO EXPERIENCE.IN 2019 WE FINALLY GOT TO WHERE WE COULD FINANCIALLY HAVE A FORD DEALER LOOK AT.THIS. THEY REPLACED THE BALL JOINTS , UPPER AND LOWER AND ALIGNED THE FRONT END. SO FAR IT HAS NOT OCCURRED AGAIN.
NHTSA ODI #11319400
159,150 miles · Mar 26, 2020
Steering
WHILE DRIVING AT HIGHWAY SPEEDS STEERING WHEEL SHAKES UNCONTROLLABLY AFTER HITTING A BUMP AND WON'T STOP UNTIL SLOWING DOWN NEARLY STOPPING.
NHTSA ODI #11319310
91,000 miles · Mar 7, 2020
SteeringSuspension
ON THREE SEPARATE OCCASIONS WHILE DRIVING ON HIGHWAY AT APPROXIMATELY 70 MPH THE FRONT WHEELS BEGAN OSCILLATING (DEATH WOBBLE) AFTER GOING OVER A ROUGH PATCH OF ROAD OR BRIDGE EXPANSION JOINTS. THE OSCILLATION MAKES IT IMPOSSIBLE TO STEER AND THE ONLY WAY IT WILL STOP IS TO SLOW DOWN TO 25 MPH OR BELOW. NEARLY STRUCK IN THE REA…
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ON THREE SEPARATE OCCASIONS WHILE DRIVING ON HIGHWAY AT APPROXIMATELY 70 MPH THE FRONT WHEELS BEGAN OSCILLATING (DEATH WOBBLE) AFTER GOING OVER A ROUGH PATCH OF ROAD OR BRIDGE EXPANSION JOINTS. THE OSCILLATION MAKES IT IMPOSSIBLE TO STEER AND THE ONLY WAY IT WILL STOP IS TO SLOW DOWN TO 25 MPH OR BELOW. NEARLY STRUCK IN THE REAR END BY ANOTHER VEHICLE WHILE TRYING TO REGAIN CONTROL.
NHTSA ODI #11316696
156,000 miles · Mar 6, 2020
Unknown Or Other
WHEN THE TRUCK REACHES SPEEDS OVER 60 MPH, THE VEHICLE WILL GO INTO AN UNCONTROLLABLE SHAKE, THE DEATH WOBBLE. THE DRIVER LOOSES PARTIAL CONTROL AND HAS TO FIGHT TO KEEP THE TRUCK IN A SINGLE LANE FOR SAFETY UNTIL THE TRUCK SPEED GETS UNDER 45 MPH. THERE IS NO WARNING FOR THE WOBBLE. WE HAVE CHECKED THE ALIGNMENT, THE TIRES, TH…
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WHEN THE TRUCK REACHES SPEEDS OVER 60 MPH, THE VEHICLE WILL GO INTO AN UNCONTROLLABLE SHAKE, THE DEATH WOBBLE. THE DRIVER LOOSES PARTIAL CONTROL AND HAS TO FIGHT TO KEEP THE TRUCK IN A SINGLE LANE FOR SAFETY UNTIL THE TRUCK SPEED GETS UNDER 45 MPH. THERE IS NO WARNING FOR THE WOBBLE. WE HAVE CHECKED THE ALIGNMENT, THE TIRES, THE TIE RODS, THE SUSPENSION AND STEERING, BRAKES AND BEARINGS AND ALL ARE IN MECHANICAL ORDER. WE DRIVE ON A HIGHWAY DAILY WITH TRAFFIC SPEEDS FROM 60-75MPH. I DO NOT HAVE PHOTOS, BUT WE DO HAVE A SHORT VIDEO OF IT HAPPENING.
NHTSA ODI #11316620
87,000 miles · Feb 5, 2020
Electrical System
TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO ELDER FORD OF ROMEO LOCATED AT 633000 VAN DYKE, WASHINGTON, MI 48095, (586)838-1250, ON SEVERAL OCCASIONS IN THE PAST FOUR MONTHS IN REGARD TO AN ELECTRICAL SYSTEM FAILURE. THE CONTACT STATED THAT THE BCM (BODY CONTROL MODULE) WAS REPLACED O…
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TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO ELDER FORD OF ROMEO LOCATED AT 633000 VAN DYKE, WASHINGTON, MI 48095, (586)838-1250, ON SEVERAL OCCASIONS IN THE PAST FOUR MONTHS IN REGARD TO AN ELECTRICAL SYSTEM FAILURE. THE CONTACT STATED THAT THE BCM (BODY CONTROL MODULE) WAS REPLACED ON THREE OCCASIONS HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 87,000
NHTSA ODI #11307215
107,000 miles · Jan 20, 2020
Service Brakes
PAEKING BRAKE BACKING PLATES COMPLETELY RUSTED THROUGH WHEN REPLACONG BRAKE ROTORS. FORUMS SAY THIS IS A COMMON PROBLEM. FORD SHOULD POWDER COAT THE PARTS.IF THIS PRONE TO RUST. MAY CAUSE WHEEL.LOCK AT HIGH SPEED.
NHTSA ODI #11300483
79,000 miles · Jan 10, 2020
Structure
THE TRUCK HAS 8 CAB BODY MOUNT BUSHINGS THAT HAD DETERIORATED AWAY THAT LEFT THE CAB MOVING AND BOUNCING UP AND DOWN ON THE FRAME. THIS HAPPENED WHILE DRIVING DOWN THE ROAD WHILE IN MOTION ON THE HIGHWAY AND IN THE CITY. THE TRUCK HAS LESS THAN 80000 MILES.
NHTSA ODI #11298317
Official recalls
4Aug 13, 2014
PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.
Oct 30, 2013
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Consequence & remedy
Consequence: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
Remedy: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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