NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
208 reports25,300 miles · Oct 11, 2018
Power TrainSteeringSuspension
OCTOBER 8, 2018 AT 3:45 PM HEADING NORTH BOUND ON US HIGHWAY 55 AT MILE MARKER 191.8 TOWING A FIFTH WHEEL RV, HIT ROUGH PAVEMENT WHICH CAUSED UNCONTROLLABLE OSCILLATION OF THE STEERING WHEEL AND VIOLENT SHAKING OF THE ENTIRE VEHICLE. YOU MUST SLOW THE VEHICLE TO UNDER UNDER 10 MILES AN HOUR TO REGAIN CONTROL. THIS SAME TY…
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OCTOBER 8, 2018 AT 3:45 PM HEADING NORTH BOUND ON US HIGHWAY 55 AT MILE MARKER 191.8 TOWING A FIFTH WHEEL RV, HIT ROUGH PAVEMENT WHICH CAUSED UNCONTROLLABLE OSCILLATION OF THE STEERING WHEEL AND VIOLENT SHAKING OF THE ENTIRE VEHICLE. YOU MUST SLOW THE VEHICLE TO UNDER UNDER 10 MILES AN HOUR TO REGAIN CONTROL. THIS SAME TYPE OF SITUATION HAPPEN ON AUGUST 4, 2018, WHICH I RETURNED THE VEHICLE TO THE FORD DEALER WHO STATED THEY COULD NOT FIND ANYTHING WRONG, BECAUSE THEY COULD NOT DUPLICATE THE ISSUE.
NHTSA ODI #11139661
21,000 miles · Aug 9, 2018
Power TrainSteeringSuspension
UNCONTROLLABLE STEERING AFTER DRIVING OVER EXPANSION JOINTS ON THE HIGHWAYS OR ROUGH ROADS OR STREETS. ONCE YOU DRIVE OVER THESE AREAS, THE STEERING WHEEL BEGINS TO VIOLENTLY SHAKE TO THE LEFT THEN THE RIGHT. THE TRUCK IS SHAKING VIOLENTLY AND MAKES IT DIFFICULT TO CONTROL THE VEHICLE. YOU MUST SLOW DOWN TO ALMOST A STOP TO STOP…
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UNCONTROLLABLE STEERING AFTER DRIVING OVER EXPANSION JOINTS ON THE HIGHWAYS OR ROUGH ROADS OR STREETS. ONCE YOU DRIVE OVER THESE AREAS, THE STEERING WHEEL BEGINS TO VIOLENTLY SHAKE TO THE LEFT THEN THE RIGHT. THE TRUCK IS SHAKING VIOLENTLY AND MAKES IT DIFFICULT TO CONTROL THE VEHICLE. YOU MUST SLOW DOWN TO ALMOST A STOP TO STOP THE VIOLENT SHAKING AND REGAIN CONTROL OF YOUR TRUCK. THIS HAS HAPPEN TWO TIMES IN A ROW AND I WENT STRAIGHT TO THE FORD DEALER WHO REPLACED PARTS. ON THE SECOND TIME THIS HAPPEN, I HAD TO CUT BETWEEN THE HIGHWAY WORKERS BACK BLOCKING TRUCK AND THE HIGHWAY WORKERS REPAIRING THE ROAD BECAUSE I COULD NOT CONTROL THE VEHICLE AT THE HIGHWAY SPEED. IT HAS HAPPEN AGAIN AND THE TRUCK IS BACK IN AT THE FORD DEALER.
NHTSA ODI #11118798
45,222 miles · Jun 27, 2018
EngineFuel/propulsion System
TL* THE CONTACT OWNS A 2016 FORD F-350 SD. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BASIL FORD (1540 WALDEN AVE, BUFFALO, NY 14225, (716) 893-1000) WHERE IT WAS DIAGNOSED THAT THE INCORRECT FUEL WAS PLACED IN THE VEHICLE. THE VEHICLE WAS THEN TOWED TO WASHINGTON FORD (507 WASHINGTON R…
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TL* THE CONTACT OWNS A 2016 FORD F-350 SD. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BASIL FORD (1540 WALDEN AVE, BUFFALO, NY 14225, (716) 893-1000) WHERE IT WAS DIAGNOSED THAT THE INCORRECT FUEL WAS PLACED IN THE VEHICLE. THE VEHICLE WAS THEN TOWED TO WASHINGTON FORD (507 WASHINGTON RD, WASHINGTON, PA 15301, (724) 223-5100) WHO SPECULATED THAT THERE WAS NO OCTANE IN THE FUEL OR THERE MAY HAVE BEEN WATER OR RUST IN THE FUEL SYSTEM. THE DEALER LATER STATED THAT, WITH FUEL SAMPLES, THEY FOUND METAL SHAVINGS IN THE FUEL SYSTEM AND THE HIGH PRESSURE FUEL PUMP MAY NEED TO BE REPLACED. THE VEHICLE WAS SERVICED BY THE SECOND DEALER, BUT THEY COULD NOT PROVIDE A PERMANENT REMEDY TO REPAIR THE VEHICLE. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THE PART WAS AVAILABLE TO PROVIDE TO THE DEALER TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,222. *TT *DT UPDATED 10/19/18*JB
NHTSA ODI #11104178
35,000 miles · Apr 16, 2018
EngineFuel/propulsion System
TL* THE CONTACT OWNS A 2016 FORD F-350. WHILE DRIVING APPROXIMATELY 70 MPH, 'LOSING POWER' DISPLAYED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO CLASSIC FORD SMITHFIELD (1698 E BOOKER DAIRY RD, SMITHFIELD, NC 27577). THE DEALER DIAGNOSED THE VEHICLE, BUT COULD NOT LOCATE THE CAUSE OF THE FAILURE…
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TL* THE CONTACT OWNS A 2016 FORD F-350. WHILE DRIVING APPROXIMATELY 70 MPH, 'LOSING POWER' DISPLAYED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO CLASSIC FORD SMITHFIELD (1698 E BOOKER DAIRY RD, SMITHFIELD, NC 27577). THE DEALER DIAGNOSED THE VEHICLE, BUT COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO CONTAMINATED FUEL. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT PROVIDED. *TT *DT UPDATED 10/19/18*JB
NHTSA ODI #11088433
14,000 miles · Dec 12, 2017
Steering
TL* THE CONTACT OWNS A 2016 FORD F-350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MCLEAN FORD OF FREDERICKSBURG, 1279 US-87, FREDRICKBURG, TX 78624), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICL…
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TL* THE CONTACT OWNS A 2016 FORD F-350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MCLEAN FORD OF FREDERICKSBURG, 1279 US-87, FREDRICKBURG, TX 78624), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
NHTSA ODI #11054256
27,000 miles · Nov 30, 2017
SteeringWheels
TL* THE CONTACT OWNS A 2016 FORD F-350. WHILE TRAVELING 55 MPH, THE STEERING WHEEL BEGAN TO VIBRATE. INITIALLY, THE CONTACT THOUGHT THERE WAS A FLAT TIRE. AFTER PULLING THE VEHICLE OVER TO THE SHOULDER OF THE HIGHWAY, THE CONTACT OBSERVED THE VEHICLE AND DID NOT SEE A FLAT TIRE. THE CONTACT PROCEEDED TO DRIVE ON THE INTERSTATE …
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TL* THE CONTACT OWNS A 2016 FORD F-350. WHILE TRAVELING 55 MPH, THE STEERING WHEEL BEGAN TO VIBRATE. INITIALLY, THE CONTACT THOUGHT THERE WAS A FLAT TIRE. AFTER PULLING THE VEHICLE OVER TO THE SHOULDER OF THE HIGHWAY, THE CONTACT OBSERVED THE VEHICLE AND DID NOT SEE A FLAT TIRE. THE CONTACT PROCEEDED TO DRIVE ON THE INTERSTATE AT 50 MPH AND THE VIBRATION RECURRED FOR 40 SECONDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. IT WAS UNKNOWN IF THE DEALER OR MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 27,000.
NHTSA ODI #11051493
30,600 miles · Oct 18, 2017
Air BagsSteeringCrash
TL* THE CONTACT OWNED A 2016 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 68 MPH, THE VEHICLE ERRONEOUSLY MADE A SUDDEN SHARP LEFT TURN. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. THE VEHICLE WAS DESTROYED AND THE FRONT END WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE CAUSE OF THE FAILURES…
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TL* THE CONTACT OWNED A 2016 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 68 MPH, THE VEHICLE ERRONEOUSLY MADE A SUDDEN SHARP LEFT TURN. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. THE VEHICLE WAS DESTROYED AND THE FRONT END WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,600.
NHTSA ODI #11034273
30,200 miles · Oct 12, 2017
SteeringVehicle Speed ControlCrashInjury
TL* THE CONTACT OWNS A 2016 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE VEERED TO THE LEFT DRASTICALLY WHILE THE CRUISE CONTROL WAS ACTIVATED. THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO SOME CONCRETE, AND THEN SPED ACROSS THE ROAD IN THE OPPOSITE DIRECTION OF TWO LANE TRAFFIC ON A FOUR LANE HIGHWAY.…
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TL* THE CONTACT OWNS A 2016 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE VEERED TO THE LEFT DRASTICALLY WHILE THE CRUISE CONTROL WAS ACTIVATED. THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO SOME CONCRETE, AND THEN SPED ACROSS THE ROAD IN THE OPPOSITE DIRECTION OF TWO LANE TRAFFIC ON A FOUR LANE HIGHWAY. THE CONTACT SUSTAINED MINOR BRUISING, BUT DID NOT RECEIVE MEDICAL TREATMENT. A POLICE OFFICER WAS PRESENT, BUT A POLICE REPORT WAS NOT FILED. THE DEALER (SAM WAMPLER'S FREEDOM FORD, 720 S GEORGE NIGH EXPY, MCALESTER, OK 74501, (918) 423-2800) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO RECALL CAMPAIGN. THE MANUFACTURER HAD SEVERAL TSBS REGARDING THE ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, AND POWER TRAIN. THE CONTACT WAS UNCERTAIN IF THE INFORMATION WAS RELATED TO THE FAILURE. THE VEHICLE WAS TOWED TO A YARD AND WAS NOT YET INSPECTED BY THE MANUFACTURER TO DETERMINE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,200.
NHTSA ODI #11033031
42,000 miles · Sep 17, 2017
Air BagsCrashInjury
I WAS JUST RECENTLY INVOLVED IN A HEAD ON COLLISION WITH A TREE WHEN I LOST CONTROL OF MY VEHICLE, WHICH IS A NEW 2016 FORD F-350, ON AUGUST 24TH, 2017. THIS ACCIDENT RESULTED IN A TOTAL OF 5 SURGERIES IN LESS THEN 11 DAYS! I HAVE SEVERE TRAUMA & OTHER RELATED INJURIES THAT WILL REQUIRE MORE SURGERIES. THE ENTIRE FRONT END OF MY…
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I WAS JUST RECENTLY INVOLVED IN A HEAD ON COLLISION WITH A TREE WHEN I LOST CONTROL OF MY VEHICLE, WHICH IS A NEW 2016 FORD F-350, ON AUGUST 24TH, 2017. THIS ACCIDENT RESULTED IN A TOTAL OF 5 SURGERIES IN LESS THEN 11 DAYS! I HAVE SEVERE TRAUMA & OTHER RELATED INJURIES THAT WILL REQUIRE MORE SURGERIES. THE ENTIRE FRONT END OF MY TRUCK WAS PUSHED BACK ABOUT 2-3 FEET & NONE OF MY AIRBAGS DEPLOYED! NEITHER DRIVER SIDE NOR PASSENGER SIDE AIR BAGS DEPLOYED...LET ALONE ANY OF THE SIDE AIRBAGS! I'VE HAD NO LUCK IN DEALING WITH ANYONE FROM FORD CORPORATE & WOULD LIKE TO KNOW HOW I CAN GET SOMEONE TO HELP ME ADDRESS THIS ISSUE? I'VE CALLED EVERYONE I COULD THINK OF, BUT HAVE HAD NO LUCK. I WAS ACTUALLY TOLD BY FORD CUSTOMER RELATIONS THAT I NEEDED TO READ MY OWNERS MANUAL TO FIND OUT WHY MY AIRBAGS DIDN'T DEPLOY! CAN YOU BELIEVE THAT'S WHAT THEY TOLD ME?! TRUE STORY! I WAS COMPLETELY DUMBFOUNDED BY THEIR COMMENT. SO IF YOU CAN HELP ME, THEN PLEASE FEEL FREE TO CONTACT ME AT: [XXX] OR VIA EMAIL @ [XXX] THANK YOU FOR YOUR TIME & RESPONSE TO THIS MATTER! RESPECTFULLY SUBMITTED- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*DT*DT*JB*DT*JB
NHTSA ODI #11023891
30,000 miles · Aug 15, 2017
Fuel/propulsion System
VEHICLE HAS 30K MILES ON IT. WAS DRIVING DOWN THE ROAD, VEHICLE SHUT UP, AND WOULD NOT START BACK UP. TOOK TO DEALER, STATED IT WAS A FUEL PUMP PROBLEM, THAT THE FUEL PUMP IN THE TRUCK BLEW UP AND SENT METAL SHREDS THROUGH THE FUEL RAIL SYSTEM AND INTO THE ENGINE. FORD DENIED THE WARRANTY STATING THE FUEL WAS CONTAMINATED WITH T…
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VEHICLE HAS 30K MILES ON IT. WAS DRIVING DOWN THE ROAD, VEHICLE SHUT UP, AND WOULD NOT START BACK UP. TOOK TO DEALER, STATED IT WAS A FUEL PUMP PROBLEM, THAT THE FUEL PUMP IN THE TRUCK BLEW UP AND SENT METAL SHREDS THROUGH THE FUEL RAIL SYSTEM AND INTO THE ENGINE. FORD DENIED THE WARRANTY STATING THE FUEL WAS CONTAMINATED WITH TO MUCH WATER. UPON HAVING MY FUEL TESTED, IT WAS DETERMINED IT WAS NOT CONTAMINATED AND THEY PAID 9000 OF REPAIR COST, AND I PAID 1000. I HAVE TWO VEHICLES (THE OTHER WHICH I WILL ALSO MAKE A COMPLAINT AS WELL) AND BOTH VEHICLES HAVE UNSAFETLY SHUT OFF AND LOST POWER. AFTER DOING RESEARCH, THE FUEL PUMP IN THE TRUCKS IN NOT RATED FOR THE LUBRICITY THE DIESEL FUEL IN AMERICA OFFERS. I HAVE SPOKEN TO SEVERAL MECHANICS WHO SAID THE PUMP WILL BLOW UP IF YOU DO NOT USE A FUEL ADDITIVE. FUEL SPECIFICALLY STATES TO USE UNITED STATES ULTRA LOW DIESEL FUEL IN THEIR SYSTEM, AND DOES NOT REQUIRE THEIR CONSUMERS TO USE FUEL ADDITIVES. THE PUMP IS NOT RATED, AND FORD IS PUTTING THESE PUMPS IN THEIR TRUCKS KNOWING THEIR NOT RATED FOR ULSD IN THE UNTIED STATED.
NHTSA ODI #11015417
Official recalls
3Sep 3, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
May 13, 2022
Ford Motor Company (Ford) is recalling certain 2016 Super Duty F-250, F-350, F-450, and F-550 vehicles. Dust may accumulate in the steering wheel clock spring, causing a disconnection in the electrical connection resulting in the driver's air bag not deploying as intended.
Consequence & remedy
Consequence: A disconnected driver's air bag can result in it not deploying, as intended, during a crash, increasing the risk of injury.
Remedy: Dealers will replace the steering wheel clock spring, free of charge. Remedy parts are expected to become available in the 3rd Quarter of 2023. An interim notification letter informing owners of the safety risk was mailed on July 6, 2022. Owner notification letters were mailed July 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S35.
Apr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford F-250, F-350, F-450, and F-550 trucks manufactured April 5, 2016, to April 11, 2016. The tires installed during assembly of the affected vehicles may have sustained damage to the inner sidewall, possibly resulting in a loss of air or a tire rupture.
Consequence & remedy
Consequence: A rapid loss of air or a tire rupture while the vehicle is being driven may cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the tires for damage and replace them as necessary, free of charge. The recall began on May 23, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S17.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗