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2011 Ford F-250

Owner reports · Recalls · Investigations

More warning signs than most F-250 years

Owner complaints for the 2011 Ford F-250 are substantially higher than the model-year median of 119.

About this comparison →

When problems were reported

Mileage at the reported incident

212 reports with mileage · 36 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports3 fire reports1 injury reports

What owners actually said

248 reports
150,000 miles · Oct 3, 2020
SteeringSuspension

WHEN TRAVELING OVER 50 MPH WHEN MY VEHICLE HITS A BUMP, I GET A "DEATH WOBBLE" WHERE THE FRONT END SHAKES UNCONTROLLABLY. THE ONLY OPTION THAT I HAVE IS TO SLOW THE VEHICLE DOWN TO 35 OR BELOW TO GET IT TO STOP. I'VE COME CLOSE TO EITHER LOSING CONTROL OR GETTING HIT FROM BEHIND ON SEVERAL OCCASIONS. I CAN REPLICATE THIS EVEN…

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WHEN TRAVELING OVER 50 MPH WHEN MY VEHICLE HITS A BUMP, I GET A "DEATH WOBBLE" WHERE THE FRONT END SHAKES UNCONTROLLABLY. THE ONLY OPTION THAT I HAVE IS TO SLOW THE VEHICLE DOWN TO 35 OR BELOW TO GET IT TO STOP. I'VE COME CLOSE TO EITHER LOSING CONTROL OR GETTING HIT FROM BEHIND ON SEVERAL OCCASIONS. I CAN REPLICATE THIS EVENT BY GOING OVER DIFFERENT BUMPS IN THE ROAD. I HAVE RE-ALIGNED MY VEHICLE, REPLACED THE BRAKE SYSTEM, INSTALLED A NEW STEERING DAMPNER, ROTORS, ETC, TO NO AVAIL. FORD DEALERSHIPS PLAY STUPID AND ACT AS IF THERE'S NO PROBLEM, I'VE TAKEN IT TO MULTIPLE MECHANICS AND THEY INSIST THAT IT'S FAULTY PARTS WITHIN THE STEERING AND SUSPENSION. WOULD LIKE TO HAVE IT REPAIRED IF POSSIBLE, BUT DON'T HAVE A LOT OF OPTIONS AS TO WHAT THE TRUE CAUSE IS. PLEASE ADVISE AS TO WHETHER OR NOT YOU HAVE ANY OTHER COMPLAINTS . THIS HAS BEEN AN ONGOING ISSUE SINCE I PURCHASED THE VEHICLE NEW IN 2011. IT HAS ONLY GOTTEN WORSE AS IT GETS OLDER.

NHTSA ODI #11362563

133,000 miles · Sep 30, 2020
Suspension

FORD DEATH WOBBLE WHEN THE TRUCK HITS A ROUGH SPOT IN THE ROAD, UNCONTROLLABLE WOBBLE THAT REQUIRES A FULL STOP.

NHTSA ODI #11362053

80,000 miles · Sep 15, 2020
Suspension

VEHICLE IS EXPERIENCING "DEATH WOBBLE". DEALERSHIP INSTALLED KC3Z 3E651 B:DAMPER ASSY TO FIX THE ISSUE. PROBLEM RE-OCCURRED WITHIN WEEKS. TOOK IT BACK TO THE DEALER AND THEY COULD NOT EXPLAIN. THIS TIME THEY SAID THE TRAC BAR BALL JOINT NEEDED TO BE REPLACED. REPLACED IT AND HAD THE SAME PROBLEM RE-OCCURRING WITHIN DAYS. T…

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VEHICLE IS EXPERIENCING "DEATH WOBBLE". DEALERSHIP INSTALLED KC3Z 3E651 B:DAMPER ASSY TO FIX THE ISSUE. PROBLEM RE-OCCURRED WITHIN WEEKS. TOOK IT BACK TO THE DEALER AND THEY COULD NOT EXPLAIN. THIS TIME THEY SAID THE TRAC BAR BALL JOINT NEEDED TO BE REPLACED. REPLACED IT AND HAD THE SAME PROBLEM RE-OCCURRING WITHIN DAYS. THIS PROBLEM OCCURS RANDOMLY WHEN DRIVING OVER MINOR BUMPS, ROAD SEAMS IN BRIDGES, ETC. WITH AND WITHOUT CARRYING A LOAD. INDICATIONS ARE HEAVY VIBRATIONS IN THE FRONT END/STEERING THAT WILL NOT STOP UNTIL YOU LET THE VEHICLE DE-ACCELERATE ON IT'S OWN WITHOUT USING THE BRAKE.

NHTSA ODI #11355220

94,000 miles · Sep 15, 2020
SteeringSuspension

TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH AND DRIVING OVER A BUMP IN THE ROADWAY, THE FRONT END OF THE VEHICLE SUDDENLY STARTED TO VIOLENTLY SHAKE AND VIBRATE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AUTONATION FORD LOCATED AT 4355 JONESBORO RD, UNION CITY, GA 30291, WHO DIAG…

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TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH AND DRIVING OVER A BUMP IN THE ROADWAY, THE FRONT END OF THE VEHICLE SUDDENLY STARTED TO VIOLENTLY SHAKE AND VIBRATE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AUTONATION FORD LOCATED AT 4355 JONESBORO RD, UNION CITY, GA 30291, WHO DIAGNOSED THAT THE SUSPENSION NEEDED TO BE REPAIRED. THE DAMPER ASSEMBLY, FRONT SUSPENSION, BALL JOINTS, AND TIE ROD CONNECTIONS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

NHTSA ODI #11355208

Mileage unknown · Sep 13, 2020
Steering

MY 2011 F-250 KING RANCH DIESEL HAS A 'DEATH WOBBLE'. I BOUGHT IT ABOUT 8 MONTHS AGO AND IT HAPPENED TO ME THREE TIME AND MY STEP SON ONCE. IT DOESN'T HAVE TO BE A VERY BIG BUMP FOR THE WOBBLE TO START. I HAVE TRIED TO 'DRIVE THROUGH' THE WOBBLE BUT IT JUST GETS WORSE. NONE OF THE MECHANICS I HAVE TALKED TO CAN TELL ME HOW TO FI…

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MY 2011 F-250 KING RANCH DIESEL HAS A 'DEATH WOBBLE'. I BOUGHT IT ABOUT 8 MONTHS AGO AND IT HAPPENED TO ME THREE TIME AND MY STEP SON ONCE. IT DOESN'T HAVE TO BE A VERY BIG BUMP FOR THE WOBBLE TO START. I HAVE TRIED TO 'DRIVE THROUGH' THE WOBBLE BUT IT JUST GETS WORSE. NONE OF THE MECHANICS I HAVE TALKED TO CAN TELL ME HOW TO FIX IT. I LOVE MY TRUCK BUT I CAN NOT TAKE A CHANCE ON HAVING A WRECK AND SOMEONE GETS HURT OR WORSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #11354781

230 miles · Sep 5, 2020
SteeringSuspension

THE STEERING DAMPER HAS MALFUNCTION WHICH CAUSED DEATH WOBBLE. THE TRUCK ALMOST FLIPPED.

NHTSA ODI #11353312

124,500 miles · Aug 18, 2020
SteeringSuspensionUnknown Or Other

SHORTLY AFTER PURCHASING THE TRUCK, WAS DRIVING ON RESIDENTIAL STREET @ A LOW SPEED & FRONT END STARTED SHAKING UNCOMTROLLABLE,AFTER RUNNING OVER A MAN HOLE COVER HAD TO FULLY STOP FULLY, SHORTLY AFTER I WAS GETTING ON AN EXPRESSSSSY & RAN OVER SMALL CHUG HOLE AND IT STARTED AGAIN, TOOK TO MY MECHANIC WHO INSTALLED A HEAVY DUTY …

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SHORTLY AFTER PURCHASING THE TRUCK, WAS DRIVING ON RESIDENTIAL STREET @ A LOW SPEED & FRONT END STARTED SHAKING UNCOMTROLLABLE,AFTER RUNNING OVER A MAN HOLE COVER HAD TO FULLY STOP FULLY, SHORTLY AFTER I WAS GETTING ON AN EXPRESSSSSY & RAN OVER SMALL CHUG HOLE AND IT STARTED AGAIN, TOOK TO MY MECHANIC WHO INSTALLED A HEAVY DUTY STABILIZER BAR, NEW SHOCKS A NEW CAMBER KIT & 2 ALLIGNMENTS, STILL DOES THE SAME THING, HOPING FORD HAS THE ANSWER FOR REPAIRS, WOULD LOVE TO BE ABLE TO PULL OUR RV WITH THE GRANDKIDS & WIFE

NHTSA ODI #11350173

148,000 miles · Aug 10, 2020
Unknown Or Other

I HAVE HAD TWO INCIDENTS OF WINDOWS EXPLODING ON ME OUT OF NOWHERE. THE FIRST INCIDENT HAPPENED ON 2/21/20 NEAR CEDARVALE, NM. THEN, JUST YESTERDAY(8/9/20), I WAS SITTING AT A PICNIC AREA ALONGSIDE THE SAME ROAD(RT 247) AND WITHIN 10 MILES OF WHERE THE OTHER OCCURENCE TOOK PLACE, AND MY BACK REAR WINDOW OF MY TRUCK JUST EXPLODED…

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I HAVE HAD TWO INCIDENTS OF WINDOWS EXPLODING ON ME OUT OF NOWHERE. THE FIRST INCIDENT HAPPENED ON 2/21/20 NEAR CEDARVALE, NM. THEN, JUST YESTERDAY(8/9/20), I WAS SITTING AT A PICNIC AREA ALONGSIDE THE SAME ROAD(RT 247) AND WITHIN 10 MILES OF WHERE THE OTHER OCCURENCE TOOK PLACE, AND MY BACK REAR WINDOW OF MY TRUCK JUST EXPLODED OUT OF NOWHERE AGAIN. THE FIRST INCIDENT HAPPENED WHEN I WAS DRIVING ALONG THE HIGHWAY AT AROUND 65 MPH, AND THE MOST RECENT INCIDENT HAPPENED WHEN THE VEHICLE WAS PARKED.

NHTSA ODI #11348400

105,000 miles · Jul 26, 2020
Electronic Stability Control (esc)

DEATH WOBBLE

NHTSA ODI #11341509

33,700 miles · Jun 22, 2020
SteeringSuspension

DRIVING 45 MPH ON ROAD I DRIVE ALL THE TIME AND ALL OF THE SUDDEN THE TRUCK STARTED SHAKING VIOLENTLY AND THERE WAS NO ABILITY TO STEER AT ALL BECAUSE OF THE SHAKING. I HAD TO SLOW THE TRUCK DOWN TO JUST A FEW MPH TO GET THE SHAKING TO STOP. IT WAS EXTREMELY SCARY AND THERE WAS ABSOLUTELY NO WAY TO TURN THE VEHICLE IN ANY DIRE…

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DRIVING 45 MPH ON ROAD I DRIVE ALL THE TIME AND ALL OF THE SUDDEN THE TRUCK STARTED SHAKING VIOLENTLY AND THERE WAS NO ABILITY TO STEER AT ALL BECAUSE OF THE SHAKING. I HAD TO SLOW THE TRUCK DOWN TO JUST A FEW MPH TO GET THE SHAKING TO STOP. IT WAS EXTREMELY SCARY AND THERE WAS ABSOLUTELY NO WAY TO TURN THE VEHICLE IN ANY DIRECTION IF I HAD NEEDED TO. *TR

NHTSA ODI #11330106

Official recalls

2

11V128000 · Electrical System:software

Feb 24, 2011

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence & remedy

Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

10V659000 · Structure:body

Dec 29, 2010

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence & remedy

Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ14005 · Vehicle Commanded Engine Shutdown

Opened Jan 13, 2015 · Closed Mar 15, 2016

Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Additional source detail variants (5)

Electrical System:software

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:engine:diesel

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.