NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
248 reports65,000 miles · May 28, 2019
Service Brakes
REAR BRAKE LINE (STEEL) RUPTURED RESULTING IN COMPLETE LOSS OF BRAKES AT ALL FOUR WHEELS. THE BRAKE LINE WAS ROUTED TO CLOSE TO THE GAS TANK RESULTING IN THE LINE RUBBING ON THE GAS TANK. OVERTIME, THE COATING ON THE LINE FAILED AND THEN THE EXPOSED BARE METAL RUSTED. WHEN THE METAL BECAME TO THIN, THE PRESSURE IN THE LINE RU…
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REAR BRAKE LINE (STEEL) RUPTURED RESULTING IN COMPLETE LOSS OF BRAKES AT ALL FOUR WHEELS. THE BRAKE LINE WAS ROUTED TO CLOSE TO THE GAS TANK RESULTING IN THE LINE RUBBING ON THE GAS TANK. OVERTIME, THE COATING ON THE LINE FAILED AND THEN THE EXPOSED BARE METAL RUSTED. WHEN THE METAL BECAME TO THIN, THE PRESSURE IN THE LINE RUPTURED THE BRAKE LINE AT THE THIN/RUSTED LOCATION. ALL BRAKE FLUID LEAKED OUT AND THE BRAKES NO LONGER WORKED. THE VEHICLE WAS IN MOTION WHEN THE BRAKES FAILED ON A CITY STREET. IF THE VEHICLE HAD BEEN ASSEMBLED SO THAT THE BRAKE LINES COULD NOT CONTACT THE GAS TANK, THIS FAILURE WOULD HAVE BEEN PREVENTED.
NHTSA ODI #11210289
72,256 miles · May 18, 2019
Visibility/wiper
DRIVING DOWN THE ROAD WHEN ALL OF THE SUDDEN THE DRIVERS SIDE WINDOW EXPLODED ALL OVER THE INSIDE OF MY TRUCK. IT EXPLODED SO HARD (LIKE A SHOTGUN BLAST). IT THREW GLASS ALL OVER THE INSIDE OF THE TRUCK, ALL OVER MYSELF. ONCE I STOPPED, I NOTICED THAT I HAD BLOOD ON MY SEAT. THE GLASS ACTUALLY WAS STUCK IN MY SKIN ON MY ELBOW. I…
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DRIVING DOWN THE ROAD WHEN ALL OF THE SUDDEN THE DRIVERS SIDE WINDOW EXPLODED ALL OVER THE INSIDE OF MY TRUCK. IT EXPLODED SO HARD (LIKE A SHOTGUN BLAST). IT THREW GLASS ALL OVER THE INSIDE OF THE TRUCK, ALL OVER MYSELF. ONCE I STOPPED, I NOTICED THAT I HAD BLOOD ON MY SEAT. THE GLASS ACTUALLY WAS STUCK IN MY SKIN ON MY ELBOW. IT TOOK ALMOST 10 MINUTES TO GET IT OUT OF MY HAIR. THERE WERE NO OTHER VEHICLES ON THE ROAD OR GOING BY ME TO THROW ANY DEBRIS AT THE WINDOW. I HAVE PHOTOS IF NEEDED
NHTSA ODI #11208435
170,000 miles · Mar 20, 2019
Power TrainVehicle Speed Control
WAS TRAVELING AT 70MPH ON THE HIGHWAY WHEN MY 2011 F250 XLT SUPER CAB SUDDENLY SHIFTED FROM 6TH GEAR INTO 1ST GEAR CAUSING A LOSS OF CONTROL AND THE TRUCK TO SPIN OUT. THE TRUCK IS A 6.2L WITH A 6 SPEED AUTOMATIC TRANSMISSION.
NHTSA ODI #11190242
82,000 miles · Mar 20, 2019
Power Train
OUR 2011 FORD F250 TRUCK IS DOWN SHIFTING EXTREMELY HARD FROM 3RD GEAR TO 1ST GEAR (AUTOMATIC TRANSMISSION) WHEN BRAKING. IT SHIFTS SO HARD THAT THE SEAT BELTS WILL LOCK UP AND IT WILL BARK THE TIRES ALMOST AS IF YOU HAD SLAMMED ON BRAKES. WE HAVE HAD SEVERAL TIMES THAT WE HAVE BEEN ALMOST REAR ENDED BY CARS BEHIND US WHEN SLOWI…
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OUR 2011 FORD F250 TRUCK IS DOWN SHIFTING EXTREMELY HARD FROM 3RD GEAR TO 1ST GEAR (AUTOMATIC TRANSMISSION) WHEN BRAKING. IT SHIFTS SO HARD THAT THE SEAT BELTS WILL LOCK UP AND IT WILL BARK THE TIRES ALMOST AS IF YOU HAD SLAMMED ON BRAKES. WE HAVE HAD SEVERAL TIMES THAT WE HAVE BEEN ALMOST REAR ENDED BY CARS BEHIND US WHEN SLOWING DOWN AND THE SUDDEN SHIFT OCCURS. WE HAVE SPOKEN TO SEVERAL MECHANICS WHO HAVE TOLD US THEY HAVE HEARD THIS SAME ISSUE FROM OTHER CUSTOMERS WITH F250 TRUCKS.
NHTSA ODI #11190194
75,000 miles · Mar 11, 2019
Suspension
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO VIBRATE ABNORMALLY. THE VEHICLE WAS TAKEN TO KELLER BROS. FORD LEBANON (LOCATED AT 1030 SCHAEFFER RD, LEBANON, PA 17042, (717) 949-2000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SUSPENSION WAS CHECKED, BUT NO FAILURES WERE FOUND. THE V…
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TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO VIBRATE ABNORMALLY. THE VEHICLE WAS TAKEN TO KELLER BROS. FORD LEBANON (LOCATED AT 1030 SCHAEFFER RD, LEBANON, PA 17042, (717) 949-2000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SUSPENSION WAS CHECKED, BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #11185847
128,000 miles · Mar 5, 2019
SteeringSuspension
AT 125,000 MILES, I BEGAN TO EXPERIENCE THE "DEATH WOBBLE". HITTING A ROUGH SPOT ON THE HIGHWAY, ESPECIALLY ON A CURVE, THE TRUCK WILL RANDOMLY BEGIN TO SHAKE. IT BEGINS IN THE FRONT, SHAKES THE STEERING WHEEL VIOLENTLY UNTIL I AM ABLE TO SLOW DOWN ENOUGH TO STOP IT. I HAVE REPLACED FRONT STABILIZER (STEERING DAMPER), DRAG LI…
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AT 125,000 MILES, I BEGAN TO EXPERIENCE THE "DEATH WOBBLE". HITTING A ROUGH SPOT ON THE HIGHWAY, ESPECIALLY ON A CURVE, THE TRUCK WILL RANDOMLY BEGIN TO SHAKE. IT BEGINS IN THE FRONT, SHAKES THE STEERING WHEEL VIOLENTLY UNTIL I AM ABLE TO SLOW DOWN ENOUGH TO STOP IT. I HAVE REPLACED FRONT STABILIZER (STEERING DAMPER), DRAG LINK, TIE ROD END, ALIGNMENT, TIRE ROTATION, TRACK BAR BUSHING, BALL JOINT, TIE RODS AND ANOTHER ALIGNMENT. IT STILL WILL RANDOMLY START TO SHAKE VIOLENTLY AFTER I HAVE HIT A ROUGH SPOT AND ESPECIALLY IN A CURVE AT HIGHWAY SPEEDS. I CANNOT FIND ANYTHING ELSE TO REPLACE. I HAVE HAD TWO DIFFERENT MECHANICS WORK ON THE VEHICLE AND WE HAVE TOGETHER SEARCHED THE WEB FOR OTHER CURES, BUT THERE ARE NONE TO BE FOUND. IT IS NOT SAFE TO DRIVE MY TRUCK ON THE HIGHWAY...THE SHAKING BECOMES SO VIOLENT THAT I BECOME A TRAFFIC HAZARD AND DO NOT HAVE ENOUGH CONTROL OF THE VEHICLE TO HANDLE IT SAFELY. THE MOST RECENT EVENT WAS TODAY, 3/5/2019 BUT IT HAS BEEN HAPPENING, IN BETWEEN STAYS AT THE MECHANIC, SINCE NOVEMBER.
NHTSA ODI #11184443
120,000 miles · Feb 16, 2019
Power Train
WHEN DRIVING THE 6 SPEED TRANSMISSION HAS A TERRIBLE SHIFT FROM 3 TO 4 AND WHENEVER YOU ARE DRIVING AT HWY SPEEDS IN 6TH GEAR AND PUSH THE GAS PEDAL TO GO A LITTLE FASTER IN WILL SOMETIMES DOWNSHIFT INTO 1ST GEAR
NHTSA ODI #11180468
119,000 miles · Feb 11, 2019
Fuel/propulsion System
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWER OF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE PUMP BLEW OUT UNDER THE HOOD. …
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TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWER OF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE PUMP BLEW OUT UNDER THE HOOD. THE MECHANIC STATED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
NHTSA ODI #11176219
64,000 miles · Jan 22, 2019
Steering
WHILE DRIVING 55-65 MPH THE STEERING STARTS SHAKING VIOLENTLY, YOU ARE UNABLE TO HOLD THE STEERING WHEEL STRAIGHT. IN ORDER TO STOP THIS YOU HAVE TO SLOW DOWN TO 15-20 MPH AS QUICKLY AS POSSIBLE BEFORE LOSING CONTROL HOPING NO ONE RUNS INTO YOU FOR HAVING TO STOP QUICKLY. THIS IS VERY DANGEROUS NOT KNOWING WHEN IT IS GOING HAPPE…
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WHILE DRIVING 55-65 MPH THE STEERING STARTS SHAKING VIOLENTLY, YOU ARE UNABLE TO HOLD THE STEERING WHEEL STRAIGHT. IN ORDER TO STOP THIS YOU HAVE TO SLOW DOWN TO 15-20 MPH AS QUICKLY AS POSSIBLE BEFORE LOSING CONTROL HOPING NO ONE RUNS INTO YOU FOR HAVING TO STOP QUICKLY. THIS IS VERY DANGEROUS NOT KNOWING WHEN IT IS GOING HAPPEN. THIS IS SUCH A PROBLEM WITH FORD TRUCKS THAT STEERING STABILIZER KITS ARE LISTED ON LINE UNDER DEATH WOBBLE. DO YOU MEAN THAT PEOPLE HAVE TO DIE BEFORE FORD IS MADE TO DO SOMETHING ABOUT THIS? THIS HAS HAPPENED MULTIPLE TIMES. THE FORD DEALERSHIP SAID I NEEDED NEW TIRES. THIS DID NOT HELP.
NHTSA ODI #11171468
82,107 miles · Nov 4, 2018
SteeringSuspension
FOR THE SECOND TIME FIRST AT 42,000 NOW AT 82 000 AT HIWAY SPEED OF 66 MPH THE VIOLENT STEERING DEATH WOBBLE HAS HAPPENED AGAIN. THE ONLY WAY IS TO HOLD ON SO TIGHT AND SLOW TRYING TO GET OFF THE TRAVEL LANES ..THIS SO DANGEROUS AND UNFORESEEN. INSPECTED FRONT STEERING AND SUSPENSION ,ALL IN TOLERANCE. FIRST TIME I USED MY ESP…
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FOR THE SECOND TIME FIRST AT 42,000 NOW AT 82 000 AT HIWAY SPEED OF 66 MPH THE VIOLENT STEERING DEATH WOBBLE HAS HAPPENED AGAIN. THE ONLY WAY IS TO HOLD ON SO TIGHT AND SLOW TRYING TO GET OFF THE TRAVEL LANES ..THIS SO DANGEROUS AND UNFORESEEN. INSPECTED FRONT STEERING AND SUSPENSION ,ALL IN TOLERANCE. FIRST TIME I USED MY ESP WARRANT PAYING THE DEDUCTIBE.
NHTSA ODI #11145248
Official recalls
2Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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