NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
122 reports47,000 miles · Oct 4, 2015
SteeringSuspension
WHEN DRIVING ON A FREEWAY AT 65 MPH, THE TRUCK ENCOUNTERED A SLIGHT BUMP AND THE FRONT END STARTED SHAKING VIOLENTLY, INCLUDING THE STEERING WHEEL SHAKING BACK AND FORTH VIOLENTLY. THE TRUCK WANDERED OUT OF THE LANE DUE TO LOSS OF CONTROL OF THE STEERING. THE SHAKING ONLY STOPPED AFTER SLOWING TO ABOUT 35 MPH. THE FAILURE REP…
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WHEN DRIVING ON A FREEWAY AT 65 MPH, THE TRUCK ENCOUNTERED A SLIGHT BUMP AND THE FRONT END STARTED SHAKING VIOLENTLY, INCLUDING THE STEERING WHEEL SHAKING BACK AND FORTH VIOLENTLY. THE TRUCK WANDERED OUT OF THE LANE DUE TO LOSS OF CONTROL OF THE STEERING. THE SHAKING ONLY STOPPED AFTER SLOWING TO ABOUT 35 MPH. THE FAILURE REPEATED ITSELF A FEW MINUTES LATER BEFORE I COULD PULL OFF THE HIGHWAY. THIS OCCURRED PREVIOUSLY (6 MONTHS / 3000 MILES AGO). THE FORD DEALER SUGGESTED I TAKE THE VEHICLE TO AN INDEPENDENT SUSPENSION MECHANIC. HE INSPECTED THE TRUCK AND SAID ALL THE FRONT END COMPONENTS WERE FINE BUT HE NOTED THAT THE STEERING DAMPER HAD ABOUT A 1" DEAD ZONE. ON HIS RECOMMENDATION I REPLACED THE STEERING DAMPER AND THE FACTORY SHOCK ABSORBERS. THIS VIDEO ATTRIBUTED TO NHTSA DESCRIBES THE FAILURE PRETTY WELL: HTTPS://WWW.YOUTUBE.COM/WATCH?V=GT8CKIQSXJE
NHTSA ODI #10779608
86,000 miles · Aug 27, 2015
SteeringSuspension
PURCHASED 2011 F-250 86000 MILES ON IT. GOING HOME ON THE HIGHWAY RIGHT AFTER I BOUGHT THE TRUCK WE WENT OVER A ROUGH PATCH OF ROAD AND THE TRUCK VIBRATED AND SHOOK SO BAD WE NEARLY LOST CONTROL. HAD TO STOP ON A BUSY HIGHWAY SHOULDER AND LOOK TO SEE IF WE HAD A FLAT TIRE. NOTHING OBVIOUS BUT BROUGHT IT TO OUR MECHANIC ANYWAYS A…
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PURCHASED 2011 F-250 86000 MILES ON IT. GOING HOME ON THE HIGHWAY RIGHT AFTER I BOUGHT THE TRUCK WE WENT OVER A ROUGH PATCH OF ROAD AND THE TRUCK VIBRATED AND SHOOK SO BAD WE NEARLY LOST CONTROL. HAD TO STOP ON A BUSY HIGHWAY SHOULDER AND LOOK TO SEE IF WE HAD A FLAT TIRE. NOTHING OBVIOUS BUT BROUGHT IT TO OUR MECHANIC ANYWAYS A COUPLE DAYS LATER. EVERY BUMP ON THE ROAD WILL NOW CAUSE THIS REACTION AND AT HIGHWAY SPEEDS COULD BE DEVASTATING. OUR MECHANIC IS GOING TO TRY A NEW STEERING STABILIZER AND FRONT AXLE JOINTS BUT I FEAR THIS TRUCK HAS THE DREADED "DEATH WOBBLE". VERY DANGEROUS ISSUE THAT FORD WILL NOT ADDRESS.
NHTSA ODI #10759761
26,000 miles · Aug 12, 2015
SteeringSuspensionUnknown Or Other
WAS GETTING ON THE INTERSTATE AND WENT OVER A SEPARATION CRACK AT ABOUT 55 MPH WHEN THE TRUCK FRONT AXLE / SUSPENSION STARTED TO VIBRATE VIOLENTLY / SHAKING UNCONTROLLABLY. I STARTED TO PUT A SECURE HOLD ON THE STEERING WHEEL AND AT THE SAME TIME APPLYING THE BRAKES. AFTER SLOWING DOWN TO ABOUT 35 MPH THE TRUCK STARTED TO SM…
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WAS GETTING ON THE INTERSTATE AND WENT OVER A SEPARATION CRACK AT ABOUT 55 MPH WHEN THE TRUCK FRONT AXLE / SUSPENSION STARTED TO VIBRATE VIOLENTLY / SHAKING UNCONTROLLABLY. I STARTED TO PUT A SECURE HOLD ON THE STEERING WHEEL AND AT THE SAME TIME APPLYING THE BRAKES. AFTER SLOWING DOWN TO ABOUT 35 MPH THE TRUCK STARTED TO SMOOTH OUT, PULLED OVER TO THE SIDE OF THE EXPRESSWAY, CHECKED THE TRUCK OUT, DID NOT FIND ANY PROBLEM. I CONTINUED AT REDUCED SPEED TO HOME AND CHECKED IT OUT AGAIN, BUT DID NOT FIND ANYTHING. PRIOR TO THAT INCIDENT, I HAD COMPLAINED TO THE DEALER ABOUT WHAT I THOUGHT WAS A ROUGH RIDE, WENT WITH A MECHANIC FROM THE DEALERSHIP FOR A RIDE, AND HE SAID IT RIDES LIKE THE OTHER F250'S. AFTER THE VIBRATION INCIDENT, I DECIDED TO CHECK THE LEFT FRONT SHOCK, REMOVED IT AND THOUGHT THAT IT WAS NOT WORKING TO WELL. TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS A LITTLE BAD, AND THEY WOULD REPLACE IT, I THEN ASK THEM ABOUT THE RIGHT SHOCK, AND THEY DID NOT THINK THAT THE RIGHT SIDE WAS BAD, I THEN STATED THAT I WAS TOLD THAT THEY ARE REPLACED IN PAIRS, AND THAT THE REARS SHOULD ALSO BE REPLACED. THEY SAID NO, BUT AFTER MORE DISCUSSION, THEY DID AGREE TO REPLACE THE RIGHT SHOCK {CUSTOMER SATISFACTION}.IT DID SEEM TO RIDE BETTER. HOW EVER ON THE EVENING OF FRIDAY 7 AUGUST, THE TRUCK HAD ANOTHER EPISODE ON A DIFFERENT ROAD, LIKE IT HAD OVER A MONTH AGO. SO I DON'T THINK THAT SHOCKS ARE THE TOTAL PROBLEM.. IT IS POSSIBLE THAT UNDER DIFFERENT WEATHER CONDITIONS, THIS PROBLEM COULD INJURE OR KILL MANY PEOPLE!!! SO WHO IS TO BLAME ???? NOT ME !!! . ,
NHTSA ODI #10748019
21,000 miles · Aug 5, 2015
Tires
WITHIN TWO WEEKS AND LESS THAN 200 MILES THREE OUT OF FOUR TIRES EXPERIENCED CATASTROPHIC TREAD SPERATION INCLUDING ONE ON HIGHWAY BLOWOUT. THESE TRUCK TIRES HAD LESS THAN 20,000 MILES BUT HAD BEEN USED FOR OFF ROAD TRAVEL.
NHTSA ODI #10746516
31,895 miles · Jul 12, 2015
Engine
WHILE DRIVING APPROX 60 MPH A MESSAGE POPPED UP ON THE DISPLAY SAYING "STOP WHEN SAFE". WHILE TRYING TO GET OFF THE ROAD THE ENGINE DIED AND LEFT ME WITH NO POWER BRAKES OR STEERING. HAD TO BE PUSHED OUT OF THE INTERSECTION. WOULD NOT RESTART. TRUCK WEIGHS 8300 POUNDS. 1 HOUR PRIOR I WAS GOING OVER A STEEP MOUNTAIN PASS. HALF …
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WHILE DRIVING APPROX 60 MPH A MESSAGE POPPED UP ON THE DISPLAY SAYING "STOP WHEN SAFE". WHILE TRYING TO GET OFF THE ROAD THE ENGINE DIED AND LEFT ME WITH NO POWER BRAKES OR STEERING. HAD TO BE PUSHED OUT OF THE INTERSECTION. WOULD NOT RESTART. TRUCK WEIGHS 8300 POUNDS. 1 HOUR PRIOR I WAS GOING OVER A STEEP MOUNTAIN PASS. HALF AN HOUR LATER I WAS IN 100+ DEGREE DESERT WITH NO CELL SERVICE. EITHER ONE COULD HAVE BEEN A NIGHTMARE ENDING. THIS MUST BE ADDRESSED.
NHTSA ODI #10733516
33,000 miles · May 23, 2015
SteeringSuspensionWheels
WE HAVE HAD ABOUT FOUR OCCASIONS WHERE OUR TRUCK SUDDENLY BEGINS TO SHAKE AND VIBRATE, CANNOT CONTROL THE SHIMMY UNTIL YOU CAN SLOW IT DOWN UNDER 30 MPH. IT HAPPENED THREE TIMES AT ABOUT 33,000 MILES. TWO TIMES IT WAS COMING OFF BRIDGE, HITTING A STEEL CHANNEL AT THE JUNCTION AND ONE TIME A LARGE HOLE. ALL THREE TIMES IT WAS ON…
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WE HAVE HAD ABOUT FOUR OCCASIONS WHERE OUR TRUCK SUDDENLY BEGINS TO SHAKE AND VIBRATE, CANNOT CONTROL THE SHIMMY UNTIL YOU CAN SLOW IT DOWN UNDER 30 MPH. IT HAPPENED THREE TIMES AT ABOUT 33,000 MILES. TWO TIMES IT WAS COMING OFF BRIDGE, HITTING A STEEL CHANNEL AT THE JUNCTION AND ONE TIME A LARGE HOLE. ALL THREE TIMES IT WAS ONE WHEEL HITTING THE HOLE OR DEPRESSION BEFORE THE OTHER WHEEL HIT. WE TOOK IT TO FORD DEALERSHIP.....NO IDEAS THERE. THEY REBALANCED THE LEFT TIRE AND NO MORE PROBLEMS UNTIL TODAY WHEN IT HAPPENED AGAIN WHEN COMING OFF A BRIDGE. ABOUT 38,000 MILES AND IT WAS THE SAME THING. CANNOT CONTROL THE SHIMMY UNTIL THE VEHICLE HAS SLOWED TO ABOUT 30 MILES PER HOUR. MOST FRIGHTENING! I REFUSE TO DRIVE IT AGAIN UNTIL THIS IS FIGURED OUT! BIG, OUT-OF-CONTROL TRUCK IS NOT MY CUP OF TEA.
NHTSA ODI #10721166
25,000 miles · May 17, 2015
Engine
EXHAUST TEMP SENSOR NUMBER 4 WENT OUT TRUCK SHUT DOWN
NHTSA ODI #10716922
83,688 miles · Apr 24, 2015
Fuel/propulsion SystemService BrakesSteering
WHILE DRIVING AT AROUND 60 MPH THE DASH STARTING CHIMING AND GAVE ME A STOP SAFELY NOW MESSAGE. I SLOWED DOWN AND PULLED OVER TO THE SIDE OF THE ROAD. AT ABOUT 5 MPH THE TRUCK SHUT OFF, POWER STEERING AND BRAKES FADED. I WAS BARELY OUT OF THE LANE OF TRAFFIC AND MY ATTEMPTS TO RESTART THE TRUCK AND GET IT FURTHER OFF THE ROAD …
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WHILE DRIVING AT AROUND 60 MPH THE DASH STARTING CHIMING AND GAVE ME A STOP SAFELY NOW MESSAGE. I SLOWED DOWN AND PULLED OVER TO THE SIDE OF THE ROAD. AT ABOUT 5 MPH THE TRUCK SHUT OFF, POWER STEERING AND BRAKES FADED. I WAS BARELY OUT OF THE LANE OF TRAFFIC AND MY ATTEMPTS TO RESTART THE TRUCK AND GET IT FURTHER OFF THE ROAD TO A SAFER SPOT WERE NOT ALLOWED BY THE COMPUTER SYSTEM. I HAD THE TRUCK HAULED TO A NEARBY FORD DEALER AND AFTER COOLING OFF ALL NIGHT THE TRUCK WOULD RESTART. THE LOCAL DEALER COULD NOT FIX THE PROBLEM DUE TO TROUBLE WITH HIS DIAGNOSTIC COMPUTER SO HE SUGGESTED I TRAVEL TO ANOTHER DEALER. HE FELT I COULD MAKE IT THERE WITH THE TRUCK. I WENT TO THE MOTEL WHERE MY WIFE AND I HAD TO SPEND THE NIGHT TO PICK HER UP, A DISTANCE OF ABOUT 1-2 MILES. WE LOADED OUR BELONGS UP INTO THE TRUCK, I RESTARTED IT AND STARTED TO BACK OUT OF THE PARKING SPACE AND IT REPEATED THE STOP SAFELY NOW WARNING AND SHUT THE TRUCK OFF IMMEDIATELY SEEING MY SPEED WAS UNDER 5 MPH. I WAS HALFWAY OUT OF THE SPACE AND WAS STUCK THERE. I WAS VERY FORTUNATE IT HELPED IN THE MOTEL PARKING LOT AS OPPOSED TO JUST AS I PULLED OUT INTO TRAFFIC.. AT THE NEXT DEALERSHIP THE PROBLEM WAS DIAGNOSED AS A BAD EGT TEMPERATURE SENSOR IN THE EXHAUST SYSTEM. *TR
NHTSA ODI #10712578
76,000 miles · Mar 13, 2015
Engine
WHILE DRIVING MESSAGE CAME UP "STOP SAFELY NOW" I PULLED OVER JUST ENOUGH TO GET OFF THE INTERSTATE, WHEN THE ENGINE DIED, AND WOULDN'T CRANK AGAIN. I CALLED MY DEALER TARVER FORD, THEY CALLED A WRECKER TO PICK IT UP AND BROUGHT IT TO THEIR SHOP. 2 EGT EXHAUST TEMP SENSORS BAD, $260 TO FIX. TODAY 3-13-15 MY ENGINE LIGHT CAME ON,…
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WHILE DRIVING MESSAGE CAME UP "STOP SAFELY NOW" I PULLED OVER JUST ENOUGH TO GET OFF THE INTERSTATE, WHEN THE ENGINE DIED, AND WOULDN'T CRANK AGAIN. I CALLED MY DEALER TARVER FORD, THEY CALLED A WRECKER TO PICK IT UP AND BROUGHT IT TO THEIR SHOP. 2 EGT EXHAUST TEMP SENSORS BAD, $260 TO FIX. TODAY 3-13-15 MY ENGINE LIGHT CAME ON, I BOUGHT A CODE READER AND P242A CODE CAME UP ANOTHER SENSOR BAD. *TR
NHTSA ODI #10694120
35,000 miles · Feb 22, 2015
Electrical SystemEngineVehicle Speed Control
THIS VEHICLES HAS EXPERIENCED TWO INCIDENTS OF THE FAILURE OF THE EGT EXHAUST TEMPERATURE SENSORS. THE FIRST IN OCT. 2014 THE ENGINE LIGHT CAME ON, TOOK THE VEHICLE TO THE DEALER WHERE THE ISSUE WAS DIAGNOSED AND FIXED. AT THE TIME I WAS A SURPRISED TO DISCOVER THE PURPOSE OF THE SENSORS, BUT NOT OVERLY CONCERNED. IN APRIL 2014,…
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THIS VEHICLES HAS EXPERIENCED TWO INCIDENTS OF THE FAILURE OF THE EGT EXHAUST TEMPERATURE SENSORS. THE FIRST IN OCT. 2014 THE ENGINE LIGHT CAME ON, TOOK THE VEHICLE TO THE DEALER WHERE THE ISSUE WAS DIAGNOSED AND FIXED. AT THE TIME I WAS A SURPRISED TO DISCOVER THE PURPOSE OF THE SENSORS, BUT NOT OVERLY CONCERNED. IN APRIL 2014, LEAVING TOWN ON A SUNDAY MORNING WITH A HORSE TRAILER IN TOW, AT 40 MPH ON A CITY STREET RECEIVED A MESSAGE THAT TOLD ME TO PULL OVER SAFELY AND WITHIN 60 SECONDS THE ENGINE SHUT DOWN LEAVING ME IN THE RIGHT LANE OF A BUSY STREET WITH TWO HORSE IN THE TRAILER. NO RESTART, CALLED A FRIEND TO COME HELP WITH THE TRAILER AND AAA TO TOW THE VEHICLE TO THE DEALER. THIS TIME A DIFFERENT SENSOR FAILED, WITH NO WARNING. THERE ARE SO MANY SCENARIOS WHERE THIS COULD RESULT IN A CATASTROPHIC EVENT, INCLUDING AT HIGHWAY SPEED, WITH THE TRAILER OR IN A REMOTE LOCATION WITH NO ABILITY TO RESTART AND MOVE THE VEHICLE. THE CONCEPT / DESIGN OF THE SENSOR SYSTEM MAKES NO SENSE TO ME; SENSOR IS DESIGNED TO SHUT DOWN THE ENGINE WHEN EGT INDICATE OVERHEATING, SAME RESULT WITH SENSOR FAILURE. THE IDEA IS SHUT DOWN THE ENGINE BEFORE IT OVERHEATS AND CAUSES DAMAGE, YET A SENSOR FAILURE, WHICH IS APPARENTLY A FREQUENT OCCURRENCE, CAN CREATE A VERY DANGEROUS EVENT. I WOULD MUCH PREFER ENGINE DAMAGE TO THE ALTERNATIVE. *TR
NHTSA ODI #10689813
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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