NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
122 reports56,000 miles · Oct 11, 2016
Tires
TL* THE CONTACT OWNS A 2011 FORD F-250 SD EQUIPPED WITH CONTINENTAL CONTITRAC TIRES, SIZE: LT275/65R18. WHILE DRIVING 55 MPH, A LOUD ABNORMAL NOISE WAS HEARD FROM THE REAR PASSENGER SIDE TIRE. IN ADDITION, THE CONTACT FELT THE TREAD HITTING THE VEHICLE. UPON PULLING THE VEHICLE OVER TO THE SIDE OF THE ROAD, THE CONTACT NOTICED T…
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD EQUIPPED WITH CONTINENTAL CONTITRAC TIRES, SIZE: LT275/65R18. WHILE DRIVING 55 MPH, A LOUD ABNORMAL NOISE WAS HEARD FROM THE REAR PASSENGER SIDE TIRE. IN ADDITION, THE CONTACT FELT THE TREAD HITTING THE VEHICLE. UPON PULLING THE VEHICLE OVER TO THE SIDE OF THE ROAD, THE CONTACT NOTICED THAT THE TREAD HAD COMPLETELY SEPARATED FROM THE TIRE. THE VEHICLE HAD A SPARE TIRE INSTALLED BY THE TOW COMPANY. THE VIN WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
NHTSA ODI #10915334
100,000 miles · Oct 10, 2016
SteeringSuspensionWheels
THE TRUCK WILL EXPERIENCE REALLY BAD WOBBLE/BOUNCE AT 35-55MPH SPEEDS. I INSTALLED A DUAL STEERING STABILIZER THINKING MAYBE IT JUST NEEDS AN UPGRADE. THE REAR END SEEMS TO BE THE PROBLEM. EVERY BUMP IS FELT. THE CAB MOVES AND ROTATES BACK AND FORTH AS IF SOMEONE IS SHAKING THE SEAT. THE TAIL BED IS VISIBLY BOUNCING UP AND DOWN …
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THE TRUCK WILL EXPERIENCE REALLY BAD WOBBLE/BOUNCE AT 35-55MPH SPEEDS. I INSTALLED A DUAL STEERING STABILIZER THINKING MAYBE IT JUST NEEDS AN UPGRADE. THE REAR END SEEMS TO BE THE PROBLEM. EVERY BUMP IS FELT. THE CAB MOVES AND ROTATES BACK AND FORTH AS IF SOMEONE IS SHAKING THE SEAT. THE TAIL BED IS VISIBLY BOUNCING UP AND DOWN THE INTERSTATE OR ANY SPEEDS OVER 40MPH. THE REAR END HAS TOO MUCH PLAY IN IT!!I BELIEVE THAT IT IS CAUSING THE FRAME TO BEND AND SUSPENSION PARTS TO GO BAD OVER TIME.
NHTSA ODI #10915004
128,000 miles · Oct 4, 2016
Engine
ENGINE - WHILE DRIVING ON A HIGHWAY, WENT TO PASS A CAR AND THE ENGINE LIGHT CAME ON AND THE MESSAGE WAS THE ENGINE WILL BE SHUTTING DOWN. I PULLED TO THE SIDE OF THE ROAD AND THE TRUCK TURNED ITSELF OFF. WHAT THE FORD MECHANIC SAID THE #4 FUEL INJECTOR STAYED WIDE OPEN, THEREFOR BURNING UP THE PISTON. THE TRUCK HAD 128,000. M…
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ENGINE - WHILE DRIVING ON A HIGHWAY, WENT TO PASS A CAR AND THE ENGINE LIGHT CAME ON AND THE MESSAGE WAS THE ENGINE WILL BE SHUTTING DOWN. I PULLED TO THE SIDE OF THE ROAD AND THE TRUCK TURNED ITSELF OFF. WHAT THE FORD MECHANIC SAID THE #4 FUEL INJECTOR STAYED WIDE OPEN, THEREFOR BURNING UP THE PISTON. THE TRUCK HAD 128,000. MILES. IT IS SAD THAT A SMALL PART LIKE THAT CAN CAUSE AN ENGINE FAILURE. HAD TO BUY A NEW MOTOR ($15,000. AND THEY WOULD ONLY WARRANTY IT FOR 2 YEARS.) WAS TOLD I COULD HAVE MY TRUCK BACK IN 5 DAYS. IT TOOK 5 WKS TO GET MY TRUCK BACK WITH THE NEW ENGINE. PICKED IT UP AT 4PM ON WEDNESDAY. THURSDAY AT 9:30AM CHECK ENGINE LIGHT CAME ON. THE CHECK ENGINE LIGHT HAS COME ON THREE MORE TIMES.
NHTSA ODI #10913843
130,000 miles · Aug 23, 2016
Electrical System
OUR 2011 FORD F-250 SUPER DUTY (DIESEL) HAS ISSUES WITH THE EGT SENSORS. THIS IS THE 4TH ONE TO GO BAD. WE HAVE HAD OTHERS REPLACED UNDER WARRANTY BUT IT IS NOW OUT OF WARRANTY. IT APPEARS TO ME THAT FORD HAS AN ISSUE WITH THESE SENSORS AND NEEDS TO DO SOMETHING ABOUT RECTIFYING THIS. THIS TIME WE WERE IN LEXINGTON, KY (OVER…
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OUR 2011 FORD F-250 SUPER DUTY (DIESEL) HAS ISSUES WITH THE EGT SENSORS. THIS IS THE 4TH ONE TO GO BAD. WE HAVE HAD OTHERS REPLACED UNDER WARRANTY BUT IT IS NOW OUT OF WARRANTY. IT APPEARS TO ME THAT FORD HAS AN ISSUE WITH THESE SENSORS AND NEEDS TO DO SOMETHING ABOUT RECTIFYING THIS. THIS TIME WE WERE IN LEXINGTON, KY (OVER 2 HOURS FROM HOME). THE DEALERSHIP TOLD ME PREVIOUSLY WE COULD COULD SAFELY DRIVE THE TRUCK, SO WE CAME HOME. THERE IS CERTAINLY A PROBLEM WITH THESE EGT SENSORS THAT NEEDS TO BE CORRECTED.
NHTSA ODI #10897850
34,000 miles · Apr 5, 2016
Service Brakes
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN FULLY APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS, MASTER CYLINDER, AND ABS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSI…
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TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN FULLY APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS, MASTER CYLINDER, AND ABS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/17/16*LJ *TR
NHTSA ODI #10853474
77,430 miles · Mar 26, 2016
Suspension
FOR DEATH WOBBLE
NHTSA ODI #10851784
85,324 miles · Feb 17, 2016
EngineFuel/propulsion System
THIS ISSUE IS AROUND THE DIESEL EXHAUST FLUID SYSTEM - SPECIFICALLY THE REDUCTANT HEATER ASSEMBLY BUT HAS ALSO NOW AFFECTED THE FUEL PUMP AND ASSOCIATED EMISSIONS. THE PROBLEM IS INTERMITTENT BUT OCCURS WHEN THE TEMPERATURE FALLS BELOW 30 DEGREES. THIS CARE HAS BEEN IN DEALERSHIP REPEATEDLY OVER THE PAST 14 MONTHS FOR THIS ISS…
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THIS ISSUE IS AROUND THE DIESEL EXHAUST FLUID SYSTEM - SPECIFICALLY THE REDUCTANT HEATER ASSEMBLY BUT HAS ALSO NOW AFFECTED THE FUEL PUMP AND ASSOCIATED EMISSIONS. THE PROBLEM IS INTERMITTENT BUT OCCURS WHEN THE TEMPERATURE FALLS BELOW 30 DEGREES. THIS CARE HAS BEEN IN DEALERSHIP REPEATEDLY OVER THE PAST 14 MONTHS FOR THIS ISSUE. PART OF THE DESIGN OF THIS SYSTEM FAILURE IS TO DEPOWER THE ENGINE WHICH NEARLY CAUSED AN ACCIDENT WHILE I WAS DRIVING. I HAVE EXHAUSTED MY ABILITIES AND PATIENCE WITH FORD MOTOR COMPANY AND NOW SUBMIT IT TO YOU FOR REDRESS. SEE ATTACHED PDF DOCUMENT FOR FULL DETAILS..
NHTSA ODI #10836774
20,000 miles · Jan 12, 2016
Electronic Stability Control (esc)SteeringWheels
WE HAVE A 2011 DIESEL FORD F250 SUPER DUTY PICKUP. IT IS LIKE NEW, BUT HAS DEVELOPED A SERIOUS MECHANICAL DEFECT. WHEN IT HAD LESS THAN 20,000 MILES IT BEGAN HAVING THE 'DEATH WOBBLE'. WE HAVE CONSISTENTLY TRIED TO GET THE LOCAL FORD DEALERSHIP IN BEND, OREGON AND FORD MOTOR CORPORATION TO RESOLVE THIS DEATH THREATENING MECHANIC…
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WE HAVE A 2011 DIESEL FORD F250 SUPER DUTY PICKUP. IT IS LIKE NEW, BUT HAS DEVELOPED A SERIOUS MECHANICAL DEFECT. WHEN IT HAD LESS THAN 20,000 MILES IT BEGAN HAVING THE 'DEATH WOBBLE'. WE HAVE CONSISTENTLY TRIED TO GET THE LOCAL FORD DEALERSHIP IN BEND, OREGON AND FORD MOTOR CORPORATION TO RESOLVE THIS DEATH THREATENING MECHANICAL PROBLEM WITH NO LUCK. THIS STARTED OCCURRING WHEN DRIVING OVER 40 MILES PER HOUR IF AT ANYTIME A BUMP, ROUGH ROAD, OR POTHOLE IN THE ROAD IS HIT. NOW IT CAN'T EVEN BE DRIVEN THAT FAST WITHOUT VIOLENTLY AND UNCONTROLLABLY GOING INTO THE DEATH WOBBLE. APPLYING THE BRAKES MAKES IT WORSE. IT HAS TO BE ALLOWED TO SLOW DOWN ON ITS OWN. THE VIBRATION IS SO VIOLENT IT TAKES ALL ONES STRENGTH TO KEEP IT ON THE ROAD. IT'S ONE OF THE MOST FRIGHTENING EXPERIENCES ONE WILL EVER ENCOUNTER BEHIND THE WHEEL. THE VEHICLE IS SHAKING SO BADLY YOU THINK IT'LL FALL APART AND THAT YOU'RE GOING TO DIE. THE FIRST TIME IT HAPPENED WITH MY SON DRIVING, IT PULLED HIM INTO ON-COMING TRAFFIC TOWARDS A SEMI-TRUCK. HE BARELY PULLED IT BACK INTO HIS LANE BEFORE HAVING A 'HEAD ON' COLLISION. THE BEND OREGON DEALERSHIP CONFIRMED THIS PICKUP DEATH WOBBLE IS WORSE THAN THOSE DESCRIBED ON THE INTERNET. (SEE WEBSITE BELOW). SEE INTERNET SITE EXAMPLES: HTTPS://WWW.YOUTUBE.COM/WATCH?V=8EUQ6F8RGT4 HTTPS://WWW.YOUTUBE.COM/WATCH?V=B_LMKNW9NHQ
NHTSA ODI #10819770
100,000 miles · Dec 22, 2015
Suspension
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE…
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10811752
80,000 miles · Dec 15, 2015
Suspension
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING AT AN UNKNOWN SPEED, A LOUD CLUNKING SOUND EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT TWO LEAF SPRINGS FRACTURED ON THE PASSENGER AND DRIVER SIDE. AS A RESULT, THE LEAF SPRINGS NEEDED TO BE REPLACED…
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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING AT AN UNKNOWN SPEED, A LOUD CLUNKING SOUND EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT TWO LEAF SPRINGS FRACTURED ON THE PASSENGER AND DRIVER SIDE. AS A RESULT, THE LEAF SPRINGS NEEDED TO BE REPLACED. A YEAR LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FIRST BROKEN SPRING $385.00 ON 12/18/15. BOTH REAR SPRINGS WERE REPLACE AT THE COST OF $1365.15. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000. UPDATED 03/15/16*LJ *TR
NHTSA ODI #10810559
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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