NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
407 reportsMileage unknown · Jun 29, 2025
Power Train
The vehicle has had its automatic transmission replaced twice by a ford dealership within a one year period due to mechanical failures within the transmission. The dealership confirmed the same issue both times. Each transmission replacement was new from the manufacturer. The transmission failures caused hard shifting and stalli…
Read full complaint
The vehicle has had its automatic transmission replaced twice by a ford dealership within a one year period due to mechanical failures within the transmission. The dealership confirmed the same issue both times. Each transmission replacement was new from the manufacturer. The transmission failures caused hard shifting and stalling, which has posed a safety risk. An indicator that the transmission was failing had been the presence of a loud banging/clunking noise when shifting gears.
NHTSA ODI #11670039
Mileage unknown · Jun 26, 2025
Service BrakesUnknown Or OtherCrash
While driving my 2023 Ford F-150 XLT through a parking lot at low speed, I attempted to stop and shift into reverse to avoid a tight turn between parked vehicles. With my foot firmly on the brake, I shifted into reverse—though the gear shift was abnormally resistant. The system indicated the vehicle was in reverse. Despite keepi…
Read full complaint
While driving my 2023 Ford F-150 XLT through a parking lot at low speed, I attempted to stop and shift into reverse to avoid a tight turn between parked vehicles. With my foot firmly on the brake, I shifted into reverse—though the gear shift was abnormally resistant. The system indicated the vehicle was in reverse. Despite keeping my foot on the brake, the truck suddenly and forcefully accelerated on its own, overriding my braking input. It collided with two parked vehicles before I was able to bring it to a stop by turning off the engine. The vehicle continued to accelerate even while I applied firm pressure to the brake pedal, which depressed all the way to the floor and failed to stop the truck. At no point did I press the gas pedal. After impact, the gear shift remained in reverse with a blinking red light. No airbags deployed. This was an extremely dangerous situation that could have seriously injured someone had they been standing nearby. Additionally, for some time leading up to the incident, I noticed increasing difficulty shifting gears even with the brake fully depressed. At times when in park the light for other gear modes would turn on. Indicating the vehicle may be in another mode other than park. The brake pedal has also felt inconsistent, often requiring unusually deep and forceful pressure to stop, whether on highways, city streets, or in parking lots. This appears to be a critical failure of both the braking and transmission systems. I am extremely concerned for my safety and that of other Ford drivers. I am requesting a formal investigation into this matter
NHTSA ODI #11669609
Mileage unknown · Jun 26, 2025
Structure
Bought new a year and a half ago, has a severe leak from the passenger side windshield/cowl area that pours into AC box and then saturates the floor. This is a safety issue as you can smell a burnt/we wire smell and the incoming water saturates critical wiring, and is nearby airbag wiring. Vehicle in question has only been owne…
Read full complaint
Bought new a year and a half ago, has a severe leak from the passenger side windshield/cowl area that pours into AC box and then saturates the floor. This is a safety issue as you can smell a burnt/we wire smell and the incoming water saturates critical wiring, and is nearby airbag wiring. Vehicle in question has only been owned for a year and a half (of 3 year warranty) but any warranty repairs are being refused as it is 2500 miles outside of comprehensive warranty. However, this is not believed to be due to a component that failed due to mileage but rather a manufacturing defect/quality control in the windshield or cowl seal.
NHTSA ODI #11669465
Mileage unknown · Jun 22, 2025
Electrical SystemVisibility/wiper
A/C airflow decreases out of the air vents although you can hear the motor blower running at high speed in the dashboard. The cabin temperature begins to increase and if humid the windows will begin to fog up the windshield, side windows and rear window impairing visibility which could lead to an accident if you do not pull over…
Read full complaint
A/C airflow decreases out of the air vents although you can hear the motor blower running at high speed in the dashboard. The cabin temperature begins to increase and if humid the windows will begin to fog up the windshield, side windows and rear window impairing visibility which could lead to an accident if you do not pull over and remove the fog from the windshield/ windows. The dealership has inspected the vehicle, but they are never able to reproduce this issue while the vehicle is in their possession so they do nothing and simply turn away from the concern which many other Ford F-150 owners have expressed to their local ford dealerships and undoubtedly FORD motor company is aware of this issue, but are turning the blind eye as if it doesn’t exist. There are no warning lamps, messages or other symptoms prior to the issue occurring. I’m the second owner and this has happened to me twice within 2 weeks of owning this vehicle and I noticed the CarFax showed that my vehicle had been brought in numerous times to the ford dealership to be serviced for this exact same issue that I’m experiencing which has been confirmed by the dealership.
NHTSA ODI #11668500
32,000 miles · Jun 18, 2025
Visibility
The contact owns a 2023 Ford F-150. The contact stated that on several occasions while while driving at various speeds, the driver’s window switch was depressed; however, the window froze momently and failed to work as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure …
Read full complaint
The contact owns a 2023 Ford F-150. The contact stated that on several occasions while while driving at various speeds, the driver’s window switch was depressed; however, the window froze momently and failed to work as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 32,000.
NHTSA ODI #11667720
Mileage unknown · Jun 16, 2025
Electrical SystemPower Train
Driving down the road, a "service needed" code will pop up on the dash. It will then go away. However, in the next few minutes a "Shift Service Fault" will pop up on the screen. I then get a notification on my Ford app that says I have a Powertrain Fault.
NHTSA ODI #11667123
46,000 miles · Jun 10, 2025
Parking Brake
The contact owns a 2023 Ford F-150. The contact stated while driving at slower speeds, the vehicle would immediately brake independently without depressing the brake pedal. The Brake warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed at the owner’s expense; however, the cause of the fai…
Read full complaint
The contact owns a 2023 Ford F-150. The contact stated while driving at slower speeds, the vehicle would immediately brake independently without depressing the brake pedal. The Brake warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed at the owner’s expense; however, the cause of the failure was not determined. The vehicle was not repaired. Upon further investigation, the contact related the failure NHTSA Campaign Number: 23V509000 (Parking Brake); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 46,000.
NHTSA ODI #11666130
Mileage unknown · Jun 9, 2025
Power Train
Sudden unexpected downshifts to first, third or fifth gear causing sudden deceleration, very high rpm, and tire lockup. Occurred at any speed. Sudden deceleration in traffic. Loss of directional control. No warnings. No alerts. It is not safe to drive. It has been at the dealer for 2 weeks.
NHTSA ODI #11665918
Mileage unknown · Jun 6, 2025
Parking Brake
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V509000 (Parking Brake); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issu…
Read full complaint
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V509000 (Parking Brake); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11665320
Mileage unknown · Jun 4, 2025
Electrical SystemPower Train
Transmission harsh shifting, jerking, sudden loss of power, and unexpected downshifts. Goes into power saving mode every time I shut vehicle off. Remote start never available.
NHTSA ODI #11664790
Official recalls
13Sep 9, 2026
Ford Motor Company (Ford) is recalling certain 2023-2027 F-150 vehicles. The fuel tank may be improperly secured and leak fuel, or detach from the vehicle while driving.
Consequence & remedy
Consequence: A detached tank can create a road hazard, increasing the risk of a crash. In addition, a fuel leak can cause an engine stall or increase the risk of a fire.
Remedy: Dealers will inspect and replace the fuel tank straps, as necessary, free of charge. Owner notification letters are expected to be mailed September 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 14, 2026.
Jul 28, 2026
Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 and 2023-2026 F-250 SD vehicles equipped with 8-inch SYNC infotainment screens. A software error may cause the rearview camera image to be obstructed by the infotainment home screen menu when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: An obstructed rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 7, 2026. Additional letters will be sent once the remedy is available, anticipated in September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C37. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 31, 2026.
Additional source detail variants (2)
Back Over Prevention:display Function
Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 and 2023-2026 F-250 SD vehicles equipped with 8-inch SYNC infotainment screens. A software error may cause the rearview camera image to be obstructed by the infotainment home screen menu when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: An obstructed rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 7, 2026. Additional letters will be sent once the remedy is available, anticipated in September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C37. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 31, 2026.
Back Over Prevention:software
Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 and 2023-2026 F-250 SD vehicles equipped with 8-inch SYNC infotainment screens. A software error may cause the rearview camera image to be obstructed by the infotainment home screen menu when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: An obstructed rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 7, 2026. Additional letters will be sent once the remedy is available, anticipated in September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C37. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 31, 2026.
Feb 20, 2026
Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.
Remedy: The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.
Additional source detail variants (2)
Exterior Lighting:tail Lights
Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.
Remedy: The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.
Electrical System: Integrated Trailer Brake Control
Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.
Remedy: The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.
Oct 24, 2025
Ford Motor Company (Ford) is recalling certain 2021-2022 Expedition, Lincoln Navigator, 2021-2023 F-150, 2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The moonroof wind deflector clips may be inadequately attached to the moonroof frame, which can result in the wind deflector detaching from the vehicle.
Consequence & remedy
Consequence: A detached wind deflector can become a road hazard and increase the risk of a crash.
Remedy: Dealers will inspect and repair the moonroof wind deflector as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB7. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 30, 2025.
Aug 8, 2025
Ford Motor Company (Ford) is recalling certain 2023-2025 F-150 vehicles equipped with the Trailer Tow Max Duty package and a 9.75-inch heavy duty axle with a 3/4 float axle design. The rear axle hub bolt may fatigue and break, which can result in damage to the axle hub splines.
Consequence & remedy
Consequence: Damaged axle hub splines can result in a vehicle rollaway when in park without the parking brake applied or cause a loss of drive power. Either of these conditions can increase the risk of a crash.
Remedy: Dealers will replace the left and right rear axle shaft assemblies, free of charge. This is a phased recall. Ford owners will receive letters in multiple phases, beginning August 2025 through Winter 2025. Phase 1 will include 2023 F-150 model year vehicles. Phase 2 will include 2025 F-150 model year vehicles and Phase 3 will include 2024 F-150 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed August 22, 2025. Owner notification letters were mailed August 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S82. This recall expands previous NHTSA recall number 23V896.
May 9, 2025
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Consequence & remedy
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Nov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Dec 22, 2023
Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 vehicles equipped with the Trailer Tow Max Duty package and a 9.75-inch heavy duty axle with a 3/4 float axle design. The rear axle hub bolt may fatigue and break, which can result in damage to the axle hub splines.
Consequence & remedy
Consequence: Damaged axle hub splines can result in a vehicle rollaway when the vehicle is in park without the parking brake applied or cause a loss of drive power. Both of these conditions can increase the risk of a crash.
Remedy: Dealers will replace the left and right rear axle shaft assemblies, free of charge. Owner notification letters were mailed on May 9, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S65.
Dec 15, 2023
Ford Motor Company (Ford) is recalling certain 2023 F-150 and Ford SD F250, F350, F450, F550, and F600 vehicles. The steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver's frontal air bag.
Consequence & remedy
Consequence: A deactivated air bag will not deploy during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace the clock spring as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact Ford customer service at 1-866-436-7332.
Additional source detail variants (2)
Air Bags:frontal:driver Clockspring/spiral Cassette
Ford Motor Company (Ford) is recalling certain 2023 F-150 and Ford SD F250, F350, F450, F550, and F600 vehicles. The steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver's frontal air bag.
Consequence: A deactivated air bag will not deploy during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace the clock spring as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact Ford customer service at 1-866-436-7332.
Steering:column
Ford Motor Company (Ford) is recalling certain 2023 F-150 and Ford SD F250, F350, F450, F550, and F600 vehicles. The steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver's frontal air bag.
Consequence: A deactivated air bag will not deploy during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace the clock spring as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact Ford customer service at 1-866-436-7332.
Jul 21, 2023
Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 vehicles equipped with a single exhaust system. Contact with the rear axle housing may damage the wiring harness, causing the electric parking brake to activate unexpectedly.
Consequence & remedy
Consequence: Unexpected activation of the electric parking brake while driving increases the risk of a crash.
Remedy: Dealers will install a protective tie strap, tape wrap, and replace the harness as necessary, free of charge. Owner notification letters were mailed February 12, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S35.
Feb 24, 2023
Ford Motor Company (Ford) is recalling certain 2023 F-150, Expedition, and Lincoln Navigator vehicles. The front axle pinion may not have been heat-treated, which can cause it to fracture.
Consequence & remedy
Consequence: A fractured pinion can result in a loss of 4-wheel drive and may cause the front wheels to lock up, increasng the risk of a crash.
Remedy: Dealers will replace the front axle pinion gear set. If there is a broken front axle pinion, the entire axle assembly will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S07.
Feb 10, 2023
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Consequence & remedy
Consequence: The inability to secure the vehicle in the park position can result in a rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S06.
Feb 10, 2023
Ford Motor Company (Ford) is recalling certain 2023 F-150 vehicles. The instrument panel top cover on the passenger-side may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy: Dealers will replace the passenger instrument panel top cover, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C01.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗