2023 Ford F-150

I received an "important safety recall" notice 25S82 from Ford motor company in August, 2025. The notice from Ford states that replacement parts are available and to schedule an appointment with a local Ford dealership to replace necessary parts and address the safety recall concerns. Since August of 2025, I have contacted my dealership several times and they continue to indicate that parts are still not available from Ford to address the safety recall / concerns. I called the number on Ford's recall notice again today and they either don't answer or immediately hang up on customers like me when the call does go through to speak to an agent. Nine (9) months have passed now and neither Ford nor their dealership network has done anything to address the manufacture defects / safety concerns associated with my vehicle. My dealership has indicated there is a nation-wide back order on the replacement parts but that conflicts with Ford's written communication to consumers and it's no excuse for inaction that could put public safety further at risk. Please take necessary actions to increase Ford's focus on and resolution to this persistent risk. Thank you.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The dealer stated that parts were on back order and were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Ford F-150. The contact stated that while driving from a complete stop on several occasions, the vehicle was sluggish while depressing the accelerator pedal. The failure mostly occurred while driving between 10 and 20 MPH, and the vehicle jerked while driving 20 MPH. The check engine warning light was illuminated. The contact received a message for "Power Train Malfunction - Reduction" from the Mobile App. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure could not be determined. Upon investigating online, the contact associated the failure with TSB Number: 22-2428. The dealer advised the contact that the manufacturer would be notified of the failure. The contact was awaiting a call back from the dealer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000.

Rear axle component failed on my 2023 Ford F-150 Lariat. Vehicle completely lost mobility and would not move. We were stranded on a dangerous freeway exit. A recall repair for issue was performed. A second failure of the axle was later discovered during tire service. This is a repeat failure of a major drivetrain component and raises significant safety concerns. Additionally, the first failure was very traumatic. We had just left the funeral home preparing for my 15 year old daughters funeral. The freeway exit it left us stranded at was unsafe to remain in the vehicle. In order to be safe, we had to go stand in a cemetery. Having this component fail just after a year of being fixed is a serious ongoing safety concern.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that while stopped at a red light, there was an abnormal popping sound coming from the vehicle while depressing the accelerator pedal. There was no warning light illuminated. The contact was forced to place the vehicle into 4WD which allowed the contact to drive the vehicle; however, there was an abnormal grinding and popping sound coming from the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and provided a case number. The vehicle was not repaired. The failure mileage was 74,653.

The vibration occurs consistently above approximately 40 mph and becomes more pronounced at highway speeds. It is felt in: • Gas pedal • Underbody near shifter • Steering wheel • Seat Despite numerous repair attempts and replacement of major drivetrain components, the vibration has not been permanently resolved. Truck keeps throwing road force on brand new tires as well. Repairs and attempts have included: • Tire pressure corrections • Multiple tire balances and road force balancing • Replacement of all four tires • Subsequent rebalancing of the replacement tires after road force values continued to fluctuate • Additional tire replacement when road force variation repeatedly returned despite proper balancing • Replacement of both front hubs • Replacement of both front axles • Replacement of front steering knuckles • Replacement of front differential ring and pinion bearing kit • Replacement of right front axle • Replacement of transfer case • Replacement of front driveshaft • Diagnostic tire swapping from another vehicle for comparison At one point, test tires from another truck were installed to isolate the concern, which resulted in the vibration spreading further into the steering wheel and seat. The issue affects drivability and confidence in the vehicle at highway speeds. Current visit beginning January 7, 2026: Vehicle has remained at the dealership continuously with no return to me and no confirmed repair completion (now exceeding 40 consecutive days). The cumulative days out of service significantly exceed 30 days. Despite substantial drivetrain component replacement, the vibration concern persists. The persistent vibration affects normal use, drivability, and confidence in the vehicle at highway speeds. Persistent drivetrain vibration at highway speeds raises safety concerns. Repeated axle, differential, transfer case, and driveshaft replacements indicate unresolved mechanical instability.

Ford F-150 Rear Axle and Hub Replacement: It has been 130 days since I received Safety Recall Notice 25S82 / NHTSA Recall 25V512 from Ford stating parts were available and to contact my local dealer for repairs. I did so and they told me they do not have the parts I have followed up with them three times and I am still waiting for parts. Should these part fail on the highway it could leave me stranded or worst case scenario I could lose control and crash. I need NHTSA to put pressure on for to get this done!

The contact stated that he was a valet parking attendant. The contact stated that while parking a 2023 Ford F-150, the column shift was able to shift without pulling the handle back or depressing the brake pedal. The contact also stated that while driving at 2 MPH, the gear shifter was able to shift into reverse before stopping. There was no warning light illuminated. The contact also stated that the failure occurred when he drove a 2025 Ford F-150. The dealer was not contacted, and there was no inquiry about whether the vehicle was operating normally. The manufacturer was not notified of the issue. The failure mileage was unavailable. The VIN was unavailable.

The contact owns a 2023 Ford F-150. The contact stated while driving at an undisclosed speed, several unknown warning lights intermittently illuminated. The contact stated that since the purchase of the vehicle, the warning lights had been illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. On a separate occasion while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The vehicle failed to accelerate or exceed 30 MPH. In addition, an abnormal rattling sound was coming from the bottom of the vehicle. The vehicle was taken to the dealer. The vehicle was not inspected or diagnosed; however, the contact was informed that the failure might be associated with the front differential. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,000.