2023 Ford F-150 Hybrid

My truck is brand new. The A/C lines and evaporator coil are freezing up when using the A/C, resulting in no air flow out of the vents in the cabin. I checked forums online and this has been a common problem with my vehicle yet Ford has filed no recall to fix it. Dealership states it’s a faulty temp sensor in the evaporator. Ford refuses to pay for the fix under the vehicle manufacturer warranty because no warning lights are displayed on your dash.

The contact owns a 2023 Ford F-150. The contact stated that while the dealer was performing tire rotation on the vehicle, the dealer informed the contact that the rear passenger's side axle bolts had fractured. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 23V896000 (Power Train); however, the VIN was not included. The dealer replaced the rear passenger's side axle assembly under warranty. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 16,000.

Stopped Truck, The rear passenger window went down on its own! The window would not go back up. We stopped at a nearby FordDealership and a service rep looked at it and indicated that when we hit the window button he could hear clicking and said our rear passenger window motor was probably dead. the service rep assisted us in putting plastic on the window, which did not adhere well! We were about 60 miles away from home with young children on a 3 day vacation, The loud noise from the plastic vibrating from the window was deafening!!

Coming off the freeway, heard a loud noise in the rear of my truck. Then it sounded like rocks were getting pulverized. Put the vehicle in park and since we (Me, wife, and two children) were on a decline the brakes did not work and our truck drifted into oncoming traffic. Luckily cars were able to avoid us in time where we pulled off onto the shoulder and engage the parking brake.

After an hour or so of driving with the A/C on, it stops cooling and just blows hot air. The only remedy is to drive for 5-10 minutes without A/C and turn it back on. It will cool, but stop cooling after a shorter period of time. Truck had less than 2k miles when this happened and it was the first time using the A/C on a longer trip.

After calling Ford to inquire about my F-150 being included in a Customer Satisfaction Program (CSP), I was told by Ford Customer Service that my F-150 is not included and to submit my request to the NTSB. There is an existing program (22G06) that affects the heated steering wheel in my F-150, but Ford is stating that the VIN of my truck isn't included in the program. My F-150 was also built in 2023 and has the parts necessary to complete this upgrade.

The contact owns a 2023 Ford F-150. The contact stated that while attempting to park the vehicle, the parking aide sensor alert sounded. The contact stated the vehicle continued to function normally although the part holding the sensor was detached. The contact took the vehicle to the dealer where it was diagnosed that the rear parking aid sensor needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.

After driving on hwy for about 2 hours the air conditioning stops working or works intermittently. Noticed it started working again after stopping for a few minutes for highway construction but a few minutes after getting back on the road stopped working again. Evaporater may be freezing because I can hear the fan running on high but no air is coming out of vents. Not sure if TSB has been issued for this can be a safety issue as well because I cannot defog / defrost windshield or rear windows.