2022 Ford F-150 Hybrid

The contact owns a 2022 Ford F-150. The contact stated while driving at undisclosed speeds, there was an abnormal sound coming from the rear of the vehicle. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear axle bolt was faulty, and the rear axles needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The vehicle was not repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle remained at the residence and had not been driven since. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

While driving this past weekend 24-26 January 2025, my vehicle's tailgate dropped on its own while driving. The first two instances I discovered the tailgate down when I arrived at my destination. While I only had a few light items in my truck bed, this could have been catastrophic as I was traveling at highway speeds and do typically carry heavier loads. On the third instance, I was sitting in my idling vehicle and felt and observed when the tailgate opened on its own. I have an appointment scheduled with my local Ford dealership for Friday 31 January 2025. The dealership advised me that because I am at 40000 miles and outside the 36000 mile bumper to bumper warranty that I will likely have to pay out of pocket. I also called Ford Customer Service today to make them aware of this issue. They indicated they were aware of a similar issue affecting vehicles from my model year, but that that coverage only applied for vehicles built through April 2022, whereas mine was built in November 2022. They provided me with a case number (CXH-03471789) and stated they would assist with the repair and based on other reports may take further action.

When at a signal light with the brake pushed, we are experiencing an issue where the whole vehicle will unexpectedly lurch forward as if hit from behind after coming to a stop. This could possibly result in the truck hitting the vehicle in front of you if you are in tight traffic. Our local dealer inspected but could not find a solution.

This is the 3rd time this has happened since purchasing this vehicle. Purchased on 7/27/24. The previous 2 times it resolved itself and the vehicle started and ran with no apparent issues afterwards.1st was on 8/05/24, 2nd was on 10/14/24. On this 3rd and current time I went to start the vehicle and vehicle would not start. The lights and radio work but the vehicle did not start. Only displayed a stop safely now message on the instrument panel. This is one of my worse fears happening as I type this. I'm stranded with a vehicle that will not start and my father is on his death bed with no way to get to him....

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving out of the driveway, the vehicle jolted with a thud. The contact was able to be reversed. There was no warning light illuminated. The vehicle was then taken to the dealer for tire replacement and the contact was informed that the axle bolts on the driver’s and passenger’s side of the vehicle had fractured. The contact was informed that the axle bolts needed to be replaced. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

on January 20, 2024 I serviced my F-150 due to a malfunction. The DTC code came back as P0A1E-00. This is for the Starter/Generator Control Module. The belt and starter were reaplaced. The code appeared again on 12/21/24 2 times, 12/25/24, 12/26/24 2 times. I brought this back to the dealer on 12/19/2024. 12/26/2024, 12/27/2024. Somehow there was a TSB which I cannot acces that information, but this mentioned to test the battery. My battery failed. I paid for the diagnostics and battery. Then 3 hours later on 12/26 my Tuck went into a powersave mode. This time I brought it back on 12/27/2024, and got a call form the dealer on 12/31 that the replacement battery was defective. This was replaced. I am trying to find out why my battery died after only 2 years. Also since my DTC is related to the charging system, this could ptentially damage my battery. And they also replaced it with a defective battery. Ironically, there is a current recall of over 20,000 batteries being defective from Ford. I mentioned all of this to dealer and Ford directly, and no one can give me a straight answer of what it says to fix my issue.