2010 Ford Explorer

"TAKATA RECALL"-DIAGNOSIS/ENGINE LIGHT(WRENCH COMING UP ON SCREEN)-CODE PO741 TRANSMISSION TORQUE CONVERTER SYSTEM STUCK OFF. PCM WON'T COMMAND TRANSMISSION TO SHIFT AND WHEN DOES COMMAND TRANSMISSION WILL SLIP. TAKEN TO FORD DEALER-SHEEHY FORD MERCURY LINCOLN MERCURY-10601 MIDLOTHIAN TURNPIKE, RICHMOND, VA 804-794-0500-AFTER MECHANIC WAS NOT ABLE TO OBTAIN PARTS 9L2A-12A650-FD & 9L2A-AA. ADVISED COST TO REPAIR WILL BE $5,600 OR MORE. HAD TO PUT 20% DEPOSIT OR $3,400.00 DOWN BEFORE WORK COULD BEGIN. AS I SPEAK TO OTHER FORD OWNERS, ADVISED THAT THEY HAD TO MAKE SAME REPAIR. WRENCH LIGHT WARNING APPEARS WHILE DRIVING.

COMING TO A COMPLETE STOP WITH MY FOOT ON THE BRAKE, THE ENGINE ALL OF A SUDDEN SURGED FORWARD. I WAS NOT ABLE TO STOP IT WITH THE BRAKES. IT SURGED SO FAST AND HARD THAT IT REAR ENDED A YUKON WHICH WAS PARKED ABOUT 10 FEET IN FRONT OF ME , WHICH FORCED THE YUKON FORWARD APPROXIMATELY 7 FEET WHICH THEN BROADSIDED A PARKED PICKUP. THIS ACCIDENT HAPPENED IN A PARKING AREA, ADJACENT TO A GAS STATION. MY DAUGHTER WAS UNBUCKLING FROM HER SEATBELT WHEN THE VEHICLE SURGED FORWARD AND CAUSED HER HEAD TO HIT THE WINDSHIELD. TURNING THE BILL INTO INSURANCE, OUR VEHICLE WAS TOTALED. WE HAD BEEN WITHOUT A CAR FOR 2 MONTHS WHILE INSURANCE TOOK ITS TIME TOTALLING IT. WE NOW HAVE TO PURCHASE A NEW VEHICLE, START A NEW CAR LOAN WHEN OUR EXPLORER WAS HALF PAID OFF. AFTER THE ACCIDENT WE RESEARCHED OUR VEHICLE AND LEARNED THIS HAS HAPPENED TO MANY OTHERS WITH FORD EXPLORERS YEARS 2002 THRU 2010. FORD HAS REFUSED TO DEAL WITH ANY OF THIS, ALTHOUGH WE READ HALF WAY THRU 2010 THEY DID START CORRECTING THIS PROBLEM.

THE WRENCH SYMBOL HAS COME ON SEVERAL TIMES. THE LAST TIME IT STAYED ON ALONG WITH AN ENGINE SYMBOL. FORD DEALERSHIP SAID THEY COULDN'T FIND ANYTHING TO INDICATE WHY THE WRENCH SYMBOL CAME ON BUT DID REPLACE THE THROTTLE BODY TO TAKE CARE OF THE ENGINE SYMBOL. I'M CONCERNED THAT IF THIS COMES ON AGAIN, IT MAY LEAD TO SERIOUS PROBLEMS. COULD THEY HAVE REMOVED A FUSE THAT CONTROLS THE WRENCH TROUBLE LIGHT? IN ALL CASES, I WAS DRIVING THE VEHICLE WHEN THE WRENCH SYMBOL CAME ON. *TR

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE DRIVING 30 MPH ENTERING THE HIGHWAY, THE CRANKSHAFT PULLEY FRACTURED AND CAUSED THREE OTHER VEHICLES TO BE STRUCK BY THE PULLEY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. UPDATED 01/06/2017*CT THE CONSUMER STATED THE HARMONIC BALANCER FELL APART WITHOUT WARNING. NOT ONLY DID IT FLY OFF IN TRAFFIC, IT RENDERED HIM WITHOUT BRAKES AND STEERING. UPDATED 03/01/17.*JB

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE KEY FOB COULD NOT BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PIN WITHIN THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

A FAILURE OF THE ELECTRIC INTERLOCK BETWEEN THE IGNITION AND THE "PARK" POSITION OCCURRED WHICH MAKES IT POSSIBLE TO MOVE THE SHIFT FROM "PARK" TO SOME OTHER POSITION WITHOUT PRESSING ON THE BRAKE PEDAL. THIS CAN RESULT IN SOMEONE SITTING IN THE PASSENGER SEAT MOVING THE SHIFT FROM "PARK" WHILE THE VEHICLE IS ON AN INCLINE. THIS HAS BEEN SUCH AN EXTENSIVE/ONGOING PROBLEM WITH THIS VEHICLE, THAT THE PARTS TO REPAIR IT ARE ON BACK-ORDER FOR UP TO 6 MONTHS!! IT'S ONLY A MATTER OF TIME BEFORE THE SCENARIO I DESCRIBED ABOVE OCCURS, CAUSING DAMAGE IF NOT INJURY TO SOMETHING/SOMEONE. THE CURRENT CONDITION OF MY VEHICLE IS THAT I CANNOT ROTATE THE IGNITION KEY TO THE "OFF" POSITION, SO IT MUST BE LEFT IN THE VEHICLE WHEN I DEPART. THAT'S ILLEGAL IN THIS STATE, BUT I HAVE NO CHOICE IF I WANT TO/HAVE TO USE MY VEHICLE. I CHECKED 'BLOGS' ON THIS SUBJECT, AND DISCOVERED THAT THIS PROBLEM HAS BEEN OCCURRING FOR A LONG TIME, AND FORD IS AWARE OF IT.

TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO ROLL WHEN THE GEAR WAS SHIFTED INTO PARK. THE CONTINUED JUMPED IN THE VEHICLE, BUT THE BRAKES FAILED TO RESPOND. THE VEHICLE CRASHED INTO THE WALL OF THE HOUSE AND AN IRON GATE. THE VEHICLE CAME TO A COMPLETE STOP. THE LOCAL AUTHORITIES WERE NOTIFIED, BUT NO REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED PER THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.