Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
320–25K
2525–50K
5250–75K
3175–100K
32100–150K
12150K+
184 reports with mileage · 24 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
11 crash reports5 fire reports5 injury reports
What owners actually said
208 reports
1,300 miles · Oct 24, 2007
Service Brakes, Hydraulic
NEW VEHICLE PURCHASE IN ORLANDO, FL ON 09-07-07. TOOK TO LOCAL FORD DEALER IN MEMPHIS, TN ON 09-10-07 WITH ISSUE OF VEHICLE PULLING AND STEERING WHEEL VIBRATION WHEN BRAKING, (1300 MILES ON VEHICLE). FORD SAID THE ROTORS WERE GLAZED AND WARPED, (FORD SERVICE EMPLOYEES UNABLE TO EXPLAIN HOW OR WHY THIS OCCURRED WITH ONLY 1300 MIL…
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NEW VEHICLE PURCHASE IN ORLANDO, FL ON 09-07-07. TOOK TO LOCAL FORD DEALER IN MEMPHIS, TN ON 09-10-07 WITH ISSUE OF VEHICLE PULLING AND STEERING WHEEL VIBRATION WHEN BRAKING, (1300 MILES ON VEHICLE). FORD SAID THE ROTORS WERE GLAZED AND WARPED, (FORD SERVICE EMPLOYEES UNABLE TO EXPLAIN HOW OR WHY THIS OCCURRED WITH ONLY 1300 MILE ON VEHICLE). FORD RESURFACED ROTORS,(FORD STATED THEY ARE ONLY REQUIRED TO RESURFACE ROTORS, NOT REPLACE THEM UNDER WARRANTY). FORD DID NOT REPLACE BRAKE PADS OR DO ANY OTHER BRAKE JOB ASSOCIATED REPAIR/REPLACEMENT. ROTORS WERE RESURFACED WITH OVER HALF USABLE BRAKE SURFACE REMOVED. I EXPLAINED TO FORD THAT WITH SO MUCH BRAKE SURFACE GONE THE NEXT TIME THE ROTORS ARE SERVICED, THE ROTORS WILL MOST CERTAINLY NEED TO BE REPLACED AT OWNERS EXPENSE. (THIS REPAIR HAS ELIMINATED THE FIRST RESURFACING OPTION FOR THE CONSUMER). *TR
NHTSA ODI #10206734
Mileage unknown · Oct 16, 2007
Electrical SystemStructure
2007 FORD EXPLORER INSTRUMENT PANEL IS NOT VISIBLE DURING THE DAY. CUSTOMER STATES THAT HE CANNOT SEE THE ODOMETER, TEMPERATURE AND GAS GAUGE CAN BE IN A SHADOW AT CERTAIN TIMES OF THE DAY. *KB THE CONSUMER STATED THE PROTRUSION INTO THE FLOOR AREA OF THE SEATS AND FRONT SEAT RAILS IS A SAFETY HAZARD. THE FRONT SEAT ANCHORS A…
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2007 FORD EXPLORER INSTRUMENT PANEL IS NOT VISIBLE DURING THE DAY. CUSTOMER STATES THAT HE CANNOT SEE THE ODOMETER, TEMPERATURE AND GAS GAUGE CAN BE IN A SHADOW AT CERTAIN TIMES OF THE DAY. *KB THE CONSUMER STATED THE PROTRUSION INTO THE FLOOR AREA OF THE SEATS AND FRONT SEAT RAILS IS A SAFETY HAZARD. THE FRONT SEAT ANCHORS AND RAILS SHOULD HAVE A SAFETY SHIELD. *JB
NHTSA ODI #10206114
12,000 miles · Sep 11, 2007
EquipmentFuel System, GasolineFire
MY 2007 FORD EXPLORER CAUGHT FIRE AFTER REPEATED COMPLAINTS TO MY LOCAL DEALER OF A FUEL SMELL ON 9 -10-07 WITH ONLY 12,000 MILES ON IT ,IT BURNT TO THE GROUND THE FIRE INVESTIGATOR SAID IT WAS A FUEL PROBLEM THAT STARTED ON TOP OF THE MOTOR NOW WHAT DO I DO? I AM LUCKY NOT TO BE HURT OR WORSE. *TR
NHTSA ODI #10202560
Mileage unknown · Jun 20, 2007
Service Brakes, HydraulicVehicle Speed Control
IN ATTEMPTING TO SLOW DOWN OUR COMPANY'S 2007 FORD EXPLORER I INADVERTENTLY PRESSED BOTH THE BRAKE PEDAL AND GAS PEDAL AT THE SAME TIME WITH THE SAME FOOT, CAUSING THE VEHICLE TO SPEED UP INSTEAD. I HAVE PREVIOUSLY EXPERIENCED THIS IN A RENTAL FORD CROWN VICTORIA. THERE WAS NO ACCIDENT, AND THERE WERE NO INJURIES, OTHER THAN A B…
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IN ATTEMPTING TO SLOW DOWN OUR COMPANY'S 2007 FORD EXPLORER I INADVERTENTLY PRESSED BOTH THE BRAKE PEDAL AND GAS PEDAL AT THE SAME TIME WITH THE SAME FOOT, CAUSING THE VEHICLE TO SPEED UP INSTEAD. I HAVE PREVIOUSLY EXPERIENCED THIS IN A RENTAL FORD CROWN VICTORIA. THERE WAS NO ACCIDENT, AND THERE WERE NO INJURIES, OTHER THAN A BRIEF PANIC ATTACK. MY SOLUTION WAS NOT DRIVE THE COMPANY'S VEHICLE, BUT INSTEAD DRIVE MY OWN CHEVROLET. *AK
NHTSA ODI #10193841
25 miles · May 17, 2007
Tires
TL*THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT ORIGINALLY OWNED A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE BETTER BUSINESS BUREAU, UNDER THE LEMON LAW, INFORMED FORD TO REPLACE THE VEHICLE WITH THE 2007 MODEL. THE VEHICLE HAS A FEATURE CALLED IRON MAN WITH 18 INCH MICHELIN TIRES, HOWEVER, THE SPARE TIRE IS A SMA…
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TL*THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT ORIGINALLY OWNED A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE BETTER BUSINESS BUREAU, UNDER THE LEMON LAW, INFORMED FORD TO REPLACE THE VEHICLE WITH THE 2007 MODEL. THE VEHICLE HAS A FEATURE CALLED IRON MAN WITH 18 INCH MICHELIN TIRES, HOWEVER, THE SPARE TIRE IS A SMALLER 17 INCH GOODYEAR MUD AND SNOW TIRE. THE VEHICLE HAS THE RSC FEATURE WHICH MAKES THE VEHICLE UNSTABLE. FORD STATED THAT THEY CAN DO AS THEY PLEASE. THIS OCCURRED APRIL 2, 2007. THE VEHICLE ARRIVED STRAIGHT FROM THE FACTORY AND THE STICKER STATED THAT THE VEHICLE HAS TO HAVE A SPECIFIC TIRE, BUT FORD DISAGREES. THE CONTACT STATED THAT FORD HAS BEEN UNSTABLE SINCE THE BEGINNING AND NEEDS TO BE REPORTED. HE STATED THAT FORD ONLY INSTALLS CERTAIN TIRES ON VEHICLES FOR EMERGENCY SITUATIONS AND HE FEELS THAT THIS IS AN EMERGENCY SITUATION. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 2,000 AND FAILURE MILEAGE WAS 25. THE CONSUMER STATED THAT THE DEALER AFTER BEING CONTACTED BY NHTSA THAT THEY WOULD IN FACT REPLACE THE TIRE FOR THE CORRECT TYPE AND SIZE AS THE OTHERS ON THE VEHICLE. THE CONSUMER STATED ON 06/07/07 A REPLACEMENT TIRE WAS PROVIDED. UPDATED 06/26/07 *TR
NHTSA ODI #10191003
Mileage unknown · Mar 10, 2007
Electrical SystemEquipment
THE COMPUTER SYSTEM GOT OUT OF CONTROL. THE CD PLAYER WAS JUMPING BETWEEN CD'S AND ALSO THE AUTOMATIC STIRRUP GOT STUCK AND COULD NOT GET DOWN WHEN DOORS ARE OPEN. I TOOK THE CAR TO THE DEALER BUT THEY HAVE NOT BEEN ABLE TO REPAIR IT YET. *JB
NHTSA ODI #10184724
359 miles · Feb 17, 2007
Electrical SystemExterior Lighting
RUNNING AND TAIL LIGHTS NOT WORKING. TAIL AND RUNNING LIGHTS WILL NOT COME ON WITH USE OF MANUAL OR AUTOMATIC LIGHT CONTROLS. FOUND BLOWN FUSE AND REPLACED FUSE. FUSE FAILED AGAIN WHEN ATTEMPTING TO TURN ON RUNNING AND TAIL LIGHTS. BRAKE AND TURNING LIGHTS WORK. DEALERS SERVICE WRITER REPORTED THAT INSPECTION FOUND UNDER THE…
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RUNNING AND TAIL LIGHTS NOT WORKING. TAIL AND RUNNING LIGHTS WILL NOT COME ON WITH USE OF MANUAL OR AUTOMATIC LIGHT CONTROLS. FOUND BLOWN FUSE AND REPLACED FUSE. FUSE FAILED AGAIN WHEN ATTEMPTING TO TURN ON RUNNING AND TAIL LIGHTS. BRAKE AND TURNING LIGHTS WORK. DEALERS SERVICE WRITER REPORTED THAT INSPECTION FOUND UNDER THE DASH "SMART JUNCTION BOX" FAULTY AND A SECOND 2007 EXPLORER WAS IN THE SHOP THAT DAY FOR THE SAME REASON. *JB
NHTSA ODI #10182849
2,500 miles · Jan 10, 2007
Vehicle Speed Control
I WAS APPROACHING A STOP LIGHT INTERSECTION IN MY 2007 FORD EXPLORER. AS I BRAKED TO STOP, ALL OF A SUDDEN THE VEHICLE ON ITS OWN DOWNSHIFTED INTO A LOWER GEAR AND ACCELERATED PUSHING ME INTO THE INTERSECTION. AN ALERT DRIVER ENTERING THE INTERSECTION SAW WHAT WAS HAPPENING AND STOPPED IN TIME AVOIDING WHAT COULD HAVE BEEN A S…
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I WAS APPROACHING A STOP LIGHT INTERSECTION IN MY 2007 FORD EXPLORER. AS I BRAKED TO STOP, ALL OF A SUDDEN THE VEHICLE ON ITS OWN DOWNSHIFTED INTO A LOWER GEAR AND ACCELERATED PUSHING ME INTO THE INTERSECTION. AN ALERT DRIVER ENTERING THE INTERSECTION SAW WHAT WAS HAPPENING AND STOPPED IN TIME AVOIDING WHAT COULD HAVE BEEN A SERIOUS ACCIDENT. THE ONLY WAY I WAS ABLE TO SAFELY DRIVE THE VEHICLE BACK HOME THAT DAY WAS TO CAREFULLY PUT THE TRANSMISSION INTO NEUTRAL EACH TIME I WANTED TO SLOW DOWN OR STOP. THE DEALERSHIP WHERE I PURCHASED IT, WAS UNABLE TO DIAGNOSE AND REPAIR THE PROBLEM. *JB
ON CERTAIN SPORT UTILITY VEHICLES, THE TWO BOLTS THAT ATTACH THE STEERING GEAR ASSEMBLY TO THE FRAME MAY HAVE BEEN OVER-TIGHTENED. THIS CONDITION COULD RESULT IN ONE OR BOTH OF THE BOLTS FRACTURING, CAUSING THE STEERING GEAR TO BECOME LOOSE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE "CLUNKING" NOISE WHEN STEERING AS WELL AS DECREASED STEERING EFFECTIVENESS POTENTIALLY RESULTING IN A CRASH.
Remedy: DEALERS WILL REPLACE BOTH THE STEERING GEAR ASSEMBLY MOUNTING BOLTS AND NUTS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO