2007 Ford Explorer

WELL I WANT TO KNOW IF THERE WAS ANY TYPE OF RECALL ON THIS SUV THAT I WAS NOT INFORMED OF. MY HUSBAND AND I HAD JUST DROPPED OFF HIS CHILDREN WHEN THE VEHICLE STARTED TO NOT WANT TO RUN AS IF THE TRUCK WAS PULLING BACK ON US. THEN A BAD SMELL CAME IN THE TRUCK AND MY HUSBAND PARKED THE CAR TO CHECK INSIDE THE HOOD. AS HE OPENED THE HOOD A FLAME SHOT OUT AT HIM. I JUMPED OUT THE TRUCK AND INSTANTLY THAT SUV WAS ON FIRE. DOES ANYONE KNOW SOMETHING ABOUT THESE TRUCKS CATCHING ON FIRE FOR NO REASON? PLEASE LET ME KNOW SO THAT I CAN INFORM MY INSURANCE COMPANY. THANK YOU , NATALIE C. *TR

TL*THE CONTACT OWNS A 2007 FORD EXPLORER. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATES AND LUNGES FROM FIRST TO SECOND GEAR. THE FAILURE OCCURS DURING ACCELERATION AND DECELERATION. THE VEHICLE HAS BEEN TO THE DEALER SIX TIMES AND THEY PERFORMED TSB WORK AND RESET THE TCM SYSTEM. THE CURRENT MILEAGE WAS 13,000 AND FAILURE MILEAGE WAS 500.UPDATED 04/22/08. *LJ

TRANSMISSION WANTS TO SURGE IN FIRST GEAR AND THEN SLAMS ITSELF INTO SECOND. ALSO AT LOW SPEEDS IT WANTS TO SURGE UP AND DOWN BY NOT PUSHING ON THE GAS. NOW THE SEAT BELT IS STUCK WHERE I CAN HARDLY GET IT LONG ENOUGH TO GET IT ON. I HAVE REPORTED THE TRANSMISSION PROBLEM BEFORE. THEY REPROGRAMMED THE TRANSMISSION AND IT FIXED IT FOR ABOUT ONE WEEK .THEN IT STARTED ALL OVER AGAIN. SURE WISH I HAD NEVER HAVE BOUGHT IT. I GOT SO DISGUSTED I BOUGHT A 2008 TOYOTA CAMRY AND LOVE IT. *TR

I BOUGHT A 2007 IRONMAN FORD EXPLORER IN APRIL. AT ABOUT 5,000 MILES IT STARTED HAVING SHIFTING PROBLEMS. JERKING INTO GEAR AND SURGING FORWARD WHEN STOPPING. I TOOK IT INTO THE DEALERSHIP IN DEC.2007 AT FIRST THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. FOUR DAYS LATER IT WAS BACK AT THE DEALERSHIP AND AFTER THEY DROVE IT FOR A WHILE THEY FINALLY NOTICED THE PROBLEM. THEY RE- PROGRAMMED IT AND IT DROVE FINE FOR ABOUT TWO WEEKS. ON JAN. 18TH IT WAS BACK IN AT THE DEALERSHIP WITH THE SAME PROBLEM NOW THE HAVE HAD IT FOR SEVEN DAYS AND DON'T KNOW WHEN THEY WILL HAVE IT FIXED. *TR

TL*THE CONTACT OWNS A 2007 FORD EXPLORER. WHILE DRIVING 15 MPH, THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO TWO PARKED VEHICLES. THE VEHICLE WAS TOWED AND THE DEALER STATED THAT THE BALL JOINT FAILED AND CAUSED THE WHEEL TO DETACH FROM THE VEHICLE. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT WANTS FURTHER INSPECTION. THE CURRENT AND FAILURE MILEAGES WERE 16,000. UPDATED 02/12/08. *LJ THE CONSUMER STATED THE WHEEL FELL OFF PRIOR TO THE COLLISION, CAUSING IT TO VEER TO THE RIGHT AND CRASH INTO PARK CARS. STATE OF MICHIGAN TRAFFIC REPORT UPDATED 02/12/08 *TR

I PURCHASED MY NEW 2007 EXPLORER V8 EDDIE BAUER ON 06-07-07. I TRADED IN A 2002 SAME THING. THE MINUTE I DROVE IT OFF THE LOT I KNEW THERE WAS A TRANSMISSION PROBLEM WITH IT. IT WANTS TO SURGE BETWEEN FIRST AND SECOND GEAR AND WHEN IT FINALLY GOES IN IT JUST SLAMS ITSELF IN. ALSO IF YOU ARE IDLING ALONG AT A SLOW SPEED IT ACTS LIKE YOU ARE GENTLY GIVING IT GAS AS IT SPEEDS UP AND SLOWS DOWN. THE BACK LOCK ON THE WINDOW WANTS TO POP OPEN A LOT ALSO. THE DEALER HAS REPROGRAMMED THE TRANSMISSION ONCE AND FOR ABOUT A WEEK I THOUGHT IT WAS FIXED. THEN IT STARTED ALL OVER AGAIN WITH THE TRANSMISSION. THE EXPLORER NOW SITS IN MY GARAGE FOR 99.9% OF THE TIME. IT HAS 5808.8 MILES ON IT. I GOT SO DISGUSTED WITH THE THING I BOUGHT A 2008 TOYOTA CAMRY AND JUST LOVE IT. I HAVE BEEN A UNION MEMBER ALL MY LIFE AND HAVE ALWAYS BOUGHT AMERICAN PRODUCTS BUT IT SEEMS THE AMERICAN MANUFACTURES NO LONGER CARE OR THERE DESIGNERS NO LONGER CARE AS SOME OF THE FOREIGN MANUFACTURES ARE PUTTING OUR PRODUCTS TO SHAME. THIS USED TO BE A PROUD COUNTRY BUT NOW IT IS JUST GREED. I BELIEVE I HAVE BOUGHT MY LAST AMERICAN CAR OR UNTIL THEY GET THERE ACT BACK TOGETHER. FORD MOTOR YOU ARE PUTTING OUT JUNK. GET BACK IN THE BALL GAME. A VERY UNHAPPY CUSTOMER. *TR

ON 11/23/2007 MY 2007 FORD EXPLORER WITH 14,600 MILES ON IT WOULD NOT START. IT WAS TOWED TO THE DEALER. THEY CHANGED THE MAIN COMPUTER AND THAT DID NOT FIX THE PROBLEM. IT TOOK 2 WEEKS FOR THIS PART OF THE REPAIR. THEY THEN SAID IT NEEDED A NEW INSTRUMENT CLUSTER WHICH THEY ORDERED. THE NEW PART WILL NOT BE HERE UNTIL THE MIDDLE OF JAN. 2008. SO I WILL BE WITHOUT MY EXPLORER FOR ALMOST 2 MONTHS. AFTER THE FIRST 2 WEEKS THEY PROVIDED ME WITH A CAR TO DRIVE. IT JUST SEEMS LIKE WAY WAY TO LONG TO HAVE A NEW CAR (RELATIVELY) TO BE REPAIRED. DO YOU HAVE INFO OF THIS PART FAILING ON MORE FORD EXPLORERS. *TR

THE LATEST COMPLAINT/ISSUE IS THAT I AM GETTING A BLINKING "O/D OFF" LIGHT AND "SERVICE ENGINE SOON" LIGHT IN MY EXPLORER. I HAD JUST HAD MY TRUCK IN FOR SOME EXTENSIVE ASSESSMENT, FOLLOWING A LITANY OF BACK-TO-BACK ELECTRICAL ISSUES (FULL BATTERY FAILURE, FAILURE OF THE 4WD COMPONENT, BROKEN OR DETACHED WIRE IN DRIVER'S DOOR, RESULTING IN INABILITY TO LOCK/ALARM THAT DOOR WITH REMOTE) AS WELL AS, LONG AS IT WAS IN THERE, THE 60K MAINTENANCE CYCLE (WHICH INCLUDED ELECTRICAL, TRANSMISSION, CLUTCH, AND AXLE CHECKUP). THEN, PROBLEMS AGAIN - I NOTED A BLINKING "O/D OFF" LIGHT AND "SERVICE ENGINE SOON" LIGHT ON THE CONSOLE WHILE DRIVING ON THE WEEKEND. I WAS FORCED TO TAKE IT BACK IN FOR MAINTENANCE, ABOUT 3-4 WEEKS AFTER THE LAST SERVICE. JUST TALKING THROUGH THIS ON THE PHONE WITH THE SERVICE DEPT, THE INDICATED IT WAS PROBABLY A TRANSMISSION PROBLEM - QUICK SEARCH ON THE WEB FOR OTHER FORD OWNERS WITH SIMILAR INDICATIONS/WARNING LIGHTS SEEMED TO BACK THAT UP - SO I ANTICIPATED I WAS LOOKING AT A FULL TRANSMISSION REPLACEMENT. TO ADD INSULT TO INJURY, THE FORD DEALER WHERE I GET SERVICE DONE WAS IN A 2-WEEK BACKLOG ON TRANSMISSION WORK (SEEMS FORD HAS A LOT OF THESE ISSUES...)...SO I ENDED UP DROPPING OFF MY TRUCK AND DID NOT SEE IT FOR 2 WEEKS WHILE THE WORK WAS DONE - THEN, WHEN I ASKED IF THEY HAD REBUILT THE ENTIRE TRANSMISSION (SO THAT I COULD EXPECT, AT LEAST, ANOTHER 50-60K W/O THE NEXT ISSUE), THEY NOTED THAT THEY HAD NOT REBUILT IT ALL - HERE AT AM A FEW WEEKS LATER AND THE TRANSMISSION SEEMS TO BE ACTING UP AGAIN...VERY DISAPPOINTED IN THE QUALITY OF THIS FORD WITH THE REPEATED, BACK-TO-BACK ELECTRICAL AND MECHANICAL ISSUES THAT ALL SEEM TO HAPPEN AT THE SAME TIME - RIGHT AROUND 50-60K FOR THE 2003 MODEL XLT. *TR

TL*THE CONTACT OWNS A 2007 FORD EXPLORER. WHILE DRIVING 5 MPH, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE VEHICLE WOULD SURGE FORWARD WHILE STOPPED. THE DEALER INSPECTED THE VEHICLE ON FIVE OCCASIONS AND THEY STATED THAT THE TRANSMISSION CAUSED THE FAILURE; HOWEVER, THEY WERE UNABLE TO REMEDY THE FAILURE. AS OF NOVEMBER 28, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 2,400 AND CURRENT MILEAGE WAS 3,588.

WE HAD JUST PURCHASED A NEW 2007 FORD EXPLORER, HAD ONLY BEEN DRIVING IT FOR THREE WEEKS, WE'D HADN'T EVEN MADE OUR FIRST PAYMENT YET. WE WERE AT A STOP AT A TRAFFIC LIGHT IN BUMPER-TO-BUMPER TRAFFIC, WHEN THE EXPLORER TOOK OFF BY ITSELF. BY THIS, I MEAN BOTH OF MY HUSBAND'S FEET WERE FIRMLY ON THE BRAKE PEDAL AND THE EXPLORER STARTED SURGING FORWARD BY ITSELF. TO AVOID COLLIDING WITH THE TRUCK IN FRONT OF US, HE TURNED THE VEHICLE TO GO DOWN BETWEEN THE TWO LANES, AND SCRAPED DOWN THE SIDES OF OTHER CARS. THE VEHICLE ONLY FINALLY STOPPED WHEN MY HUSBAND THREW THE VEHICLE IN THE PARK. THERE WAS VEHICLE DAMAGE TO TWO VEHICLES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY PERFORMED COMPREHENSIVE DIAGNOSTICS AND TESTING. THEY COULD FIND NOTHING WRONG WITH THE VEHICLE. WE HAD SUPPLIED THEM WITH COPIES OF 30-100 OTHER FORMAL COMPLAINTS FROM CONSUMERS WHO HAD EXPERIENCED SIMILAR SURGING IN THEIR EXPLORERS. THEY SAID THERE WAS NOTHING WRONG WITH IT AND THEREFORE WOULD NOT BE REPAIRING ANYTHING. THIS IS A VERY DANGEROUS DEFECT! WE WERE LUCKY NO ONE WAS INJURED AND WE ARE AFRAID TO DRIVE IT IN CASE IT HAPPENS AGAIN. WITH THE NUMEROUS OTHER COMPLAINTS, MANY SERVICE BULLETINS TO FORD, YOU WOULD THINK THERE WOULD BE A RECALL OR AT LEAST SOME OTHER RECOURSE BESIDES "SORRY, THERE'S NOTHING WRONG WITH IT, HAVE A NICE DAY." *TR