NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
497 reports75,000 miles · Sep 23, 2010
Structure
TL*THE CONTACT OWNS A 2005 FORD EXPLORER. THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THERE WAS A CRACK ON THE REAR LIFT GATE DIRECTLY UNDERNEATH THE REAR WINDOW BESIDE THE FORD EMBLEM. OVER THE COURSE OF A MONTH THE SIZE OF THE CRACK INCREASED. AN AUTHORIZED DEALER WAS NOTIFIED AND HE WAS INFORMED THAT THIS WAS A COMMON FAILURE…
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TL*THE CONTACT OWNS A 2005 FORD EXPLORER. THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THERE WAS A CRACK ON THE REAR LIFT GATE DIRECTLY UNDERNEATH THE REAR WINDOW BESIDE THE FORD EMBLEM. OVER THE COURSE OF A MONTH THE SIZE OF THE CRACK INCREASED. AN AUTHORIZED DEALER WAS NOTIFIED AND HE WAS INFORMED THAT THIS WAS A COMMON FAILURE AMONG THESE VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 82,000.
NHTSA ODI #10357122
65,000 miles · Sep 20, 2010
Power Train
I OWN A 2005 FORD EXPLOER WITH 74K MILES THAT CONTINUES TO HAVE TRANSMISSION PROBLEMS INCLUDING SHIFTING HARD WHEN PLACING IN REVERSE, AS WELL AS LURCHING UPON SLOWING DOWN AND STOPPING. I PURCHASED THE VEHICLE MAY 2005 AND THE PROBLEM STARTED AROUND 65K MILES. I'VE BEEN TOLD THAT I NEED A SOLENOID VALVE BODY BY THE DEALERSHIP T…
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I OWN A 2005 FORD EXPLOER WITH 74K MILES THAT CONTINUES TO HAVE TRANSMISSION PROBLEMS INCLUDING SHIFTING HARD WHEN PLACING IN REVERSE, AS WELL AS LURCHING UPON SLOWING DOWN AND STOPPING. I PURCHASED THE VEHICLE MAY 2005 AND THE PROBLEM STARTED AROUND 65K MILES. I'VE BEEN TOLD THAT I NEED A SOLENOID VALVE BODY BY THE DEALERSHIP THAT WILL COST $1100 WITH NO DIAGNOSTIC TESTING. I'VE TAKEN THE VEHICLE TO A TRANSMISSION BODY SHOP TO BE INFORMED THAT MY YEAR VEHICLE HAS SUCH PROBLEMS AND WHY FORD DOESN'T DO SOMETHING ABOUT THESE PROBLEMS. THE TRANSMISSION PLACE DID NOT FIND TRANSMISSION CODE PROBLEMS, BUT THE PROBLEMS STILL EXIST. THEY DID RECEIVE GET AN ENGINE CODE ERROR AND REFERRED ME TO ELECTRICAL SPECIALIST. I'M DISTURBED TO FIND OUT ON-LINE ALL THE PROBLEMS THAT OTHER OWNERS ARE HAVING CONCERNING TRANSMISSION PROBLEMS AND THE SAME ISSUES THAT I AM HAVING. FORD MOTOR COMPANY NEEDS TO BE HELP RESPONSIBLE FOR THESE ISSUES AND COVER THE PROBLEM SINCE THEY ALREADY KNOW THE ISSUE EVEN WITHOUT DOING A DIAGNOSTIC. *TR
NHTSA ODI #10356666
25,000 miles · Sep 15, 2010
Structure
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE PAINT IS PEELING FROM THE ROOF AND THE ROOF IS STARTING TO RUST. THE MANUFACTURER STATED THAT THIS HAS NOT BEEN AN ISSUE WITH OTHER VEHICLES AND IT IS NOT COVERED UNDER ANY WARRANTY. THE CONTACT IS WORRIED ABOUT THE LONG TERM AFFECTS OF THE RUSTING. THE VIN…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE PAINT IS PEELING FROM THE ROOF AND THE ROOF IS STARTING TO RUST. THE MANUFACTURER STATED THAT THIS HAS NOT BEEN AN ISSUE WITH OTHER VEHICLES AND IT IS NOT COVERED UNDER ANY WARRANTY. THE CONTACT IS WORRIED ABOUT THE LONG TERM AFFECTS OF THE RUSTING. THE VIN WAS REJECTED FROM THE SYSTEM. THE FAILURE MILEAGE WAS 25000 AND THE CURRENT MILEAGE WAS 58000.
NHTSA ODI #10355768
40,000 miles · Sep 10, 2010
Structure
REAR WINDOW TRIM CRACKED. I AM NOW WORRIED THAT THE PIECES WILL FALL OFF AND CAUSE PROBLEMS ON THE ROAD TO OTHER DRIVERS, BUT FORD SAYS THIS IN NOT A SAFETY ISSUE AND WILL DO NOTHING TO FIX PROBLEM. *TR
NHTSA ODI #10354944
51,000 miles · Aug 24, 2010
Structure
PAINT IS DELAMINATING ON THE ROOF OF MY 2005 EXPLORER. VEHICLE HAS 53,000 MILES ON IT. SINCE I AM OUT OF WARRANTY, FORD WILL NOT FIX IT. FROM THE RESEARCH I HAVE DONE ON THE INTERNET, THIS IS A COMMON PROBLEM WITH THIS GENERATION EXPLORER (2002-2005). I OWNED A 1998 EXPLORER FOR 10 YEARS WITHOUT ANY PAINT RELATED PROBLEMS. *TR
NHTSA ODI #10351430
46,000 miles · Aug 23, 2010
Power Train
COMMON TRANSMISSION FAILURES ON 2002 TO 2005 FORD EXPLORERS. MY 2005 FORD EXPLORER TRANSMISSION FAILED WITHOUT WARNING AND ALMOST CAUSED MY FAMILY TO GET REAR ENDED ON THE HIGHWAY AND THEN ALMOST INTO A ROLLOVER ON THE HIGHWAY DUE TO BEING IN THE PASSING LANE AND TRYING TO GET OVER TO THE BREAK DOWN LANE. I HAD TO HAVE THE WHOLE…
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COMMON TRANSMISSION FAILURES ON 2002 TO 2005 FORD EXPLORERS. MY 2005 FORD EXPLORER TRANSMISSION FAILED WITHOUT WARNING AND ALMOST CAUSED MY FAMILY TO GET REAR ENDED ON THE HIGHWAY AND THEN ALMOST INTO A ROLLOVER ON THE HIGHWAY DUE TO BEING IN THE PASSING LANE AND TRYING TO GET OVER TO THE BREAK DOWN LANE. I HAD TO HAVE THE WHOLE TRANSMISSION REBUILT AT 46,000 MILES WHICH WAS NOT COVERED UNDER WARRANTY. *TR
NHTSA ODI #10351387
65,000 miles · Aug 4, 2010
Power Train
MY LETTER TO FORD MOTOR COMPANY IS AS FOLLOWS: FORD MOTOR COMPANYMAIN TOPIC: VEHICLESERVICEISSUESYOUR INQUIRY: MY 2005 EDDIE BAUER EDITION FORD EXPLORER IS HAVING PROBLEMS WITH THE TRANSMISSION. IT SLAMS INTO REVERSE AND SLIPS GOING FROM 2ND TO 3RD GEARS. I GOT ON THE INTERNET TO RESEARCH WHAT COULD BE DONE ABOUT THIS AND WAS…
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MY LETTER TO FORD MOTOR COMPANY IS AS FOLLOWS: FORD MOTOR COMPANYMAIN TOPIC: VEHICLESERVICEISSUESYOUR INQUIRY: MY 2005 EDDIE BAUER EDITION FORD EXPLORER IS HAVING PROBLEMS WITH THE TRANSMISSION. IT SLAMS INTO REVERSE AND SLIPS GOING FROM 2ND TO 3RD GEARS. I GOT ON THE INTERNET TO RESEARCH WHAT COULD BE DONE ABOUT THIS AND WAS APPALLED BY THE STAGGERING NUMBER OF OWNERS HAVING THIS SAME PROBLEM. (AUTOBEEF.COM) MANY OF THEM PAYING THE MONEY ($3,000) TO HAVE THE PROBLEM FIXED ONLY TO FIND IT HAPPENS AGAIN IN FEW THOUSAND MILES. WHEN I SAW ALL THOSE PEOPLE HAVING THE SAME EXACT PROBLEM THAT I WAS HAVING, I THOUGHT SURELY FORD WOULD HAVE DONE SOMETHING ABOUT THIS BY NOW. BUT AFTER SEARCHING YOUR WEBSITE FOR A RECALL NOTICE, I FOUND NOTHING!! CAN THIS BE RIGHT? HOW CAN YOU COMMERCIALISM SELLING QUALITY PRODUCTS WITH PROBLEMS LIKE THIS BEING IGNORED? IF I HAVE THE PROBLEM FIXED (BY A AUTHORIZED DEALER), WHAT ASSURANCES DO I HAVE FROM FORD, THAT THE PROBLEM WILL NOT RETURN? I'M NOT A FAN OF CLASS ACTION LAWSUITS, BUT IT SEEMS THIS IS THE ONLY WAY BIG CORPORATIONS LISTEN TO THE MASSES ANYMORE. THEIR RESPONSE: I REGRET THE CIRCUMSTANCES THAT PROMPTED YOU TO WRITE US. PLEASE BE INFORMED THAT FORD AND THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION (NHTSA) WORK TOGETHER TO PROACTIVELY IDENTIFY AREAS OF CONCERN THROUGH INVESTIGATION OF CONSUMER AND DEALERSHIP FEEDBACK. IF A CONCERN IS NOTED, A RECALL IS CONDUCTED TO REMEDY A SAFETY OR EMISSIONS CONCERN IN THE INTEREST OF CUSTOMER SATISFACTION AND ENVIRONMENTAL RESPONSIBILITY. HOWEVER, DUE TO OUR RIGOROUS SAFETY STANDARDS AND CONSTANT TESTING, NOT ALL ISSUES RESULT IN RECALL OR CUSTOMER SATISFACTION PROGRAMS. I AM TRULY SORRY THAT CURRENTLY, THERE ARE NO SAFETY OR EMISSIONS RECALLS FOR YOUR VEHICLE CONCERN. IF A PROGRAM IS ANNOUNCED ON THIS SPECIFIC COMPONENT, FORD WILL NOTIFY YOU BY MAIL. ON THE OTHER HAND, PLEASE BE ADVISED THAT THE PROJECTED LIFE EXPECTANCY OF OUR VEHICLE PARTS IS OBTAINED THROUGH ETC. *TR
NHTSA ODI #10347263
45,606 miles · Aug 3, 2010
Engine And Engine CoolingPower Train
I JUST BOUGHT A 2005 FORD EXPLORER XLT 4.0L V-6 4X4 WITH 45,000 MILES, AND WITHIN ONE MONTH, THE TRANSMISSION BEGAN TO SLIP WHILE DRIVING. I TOOK IT TO ROB SIGHT FORD IN KANSAS CITY, MO AND THEY CHARGED ME $1,200 TO FIX THE VALVE CASING, BUT THE TRANSMISSION IS STILL SLIPPING. A WEEK LATER, THE DEFROSTER QUIT WORKING, AND NOW O…
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I JUST BOUGHT A 2005 FORD EXPLORER XLT 4.0L V-6 4X4 WITH 45,000 MILES, AND WITHIN ONE MONTH, THE TRANSMISSION BEGAN TO SLIP WHILE DRIVING. I TOOK IT TO ROB SIGHT FORD IN KANSAS CITY, MO AND THEY CHARGED ME $1,200 TO FIX THE VALVE CASING, BUT THE TRANSMISSION IS STILL SLIPPING. A WEEK LATER, THE DEFROSTER QUIT WORKING, AND NOW ONLY BLOWS OUT OF THE FRONT VENTS. I CHECKED WITH SEVERAL DEALERSHIPS AND THEY ALL SAID IT WOULD BE AT LEAST $1,100 TO FIX THE BLEND DOOR ACTUATOR. SO NOW I HAVE A 5 YEAR OLD CAR WITH 45,000 MILES THAT HAS NO DEFROST CAPABILITIES AND NEEDS A NEW TRANSMISSION, BOTH OF WHICH ARE EXTREMELY HAZARDOUS IF MALFUNCTIONING. *TR
NHTSA ODI #10347105
84,969 miles · Jul 29, 2010
Fuel System, Gasoline
THE GAS GAUGE INTERMITTENTLY WILL DROP TO E AND IS NOT SHOWING CORRECT FUEL LEVEL OR CORRECT CONSUMPTION. THE SERVICE LIGHT CAME ON AFTER THE FIRST TIME OF FILLING THE RIG WITH GAS IN ADDITION TO THE GAUGE NOT WORKING RIGHT. CALLED FORD THEMSELVES AND WAS TOLD THAT THERE IS NO KNOWN ISSUE OF THIS CALIBER AND WAS ENCOURAGED TO "P…
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THE GAS GAUGE INTERMITTENTLY WILL DROP TO E AND IS NOT SHOWING CORRECT FUEL LEVEL OR CORRECT CONSUMPTION. THE SERVICE LIGHT CAME ON AFTER THE FIRST TIME OF FILLING THE RIG WITH GAS IN ADDITION TO THE GAUGE NOT WORKING RIGHT. CALLED FORD THEMSELVES AND WAS TOLD THAT THERE IS NO KNOWN ISSUE OF THIS CALIBER AND WAS ENCOURAGED TO "PRINT OUT THE COMPLAINTS I HAVE FOUND ON LINE" AND TAKE IT TO THE DEALER. I PURCHASED THIS VEHICLE USED YESTERDAY WITH 84K MILES ON IT. HOW IS IT I CAN FIND COMPLAINTS OF THE EXACT CALIBER I AM HAVING BUT FORD SAYS THERE IS NO KNOWN PROBLEM? *TR
NHTSA ODI #10346114
60,000 miles · Jul 25, 2010
Power Train
BOUGHT 2005 FORD EXPLORER WITH ONLY $5700 MILES ON VEHICLE. BY THE TIME I HAD 60K MILES, O/D LIGHT STARTED FLASHING AND I HAD TO GET NEW TRANSMISSION. NOW MY VEHICLE HAS 125K MILES AND O/D LIGHT IS ON AGAIN. WILL NEED ANOTHER TRANSMISSION. BOTH TIMES, VEHICLE DOES NOT SHIFT GEARS CORRECTLY AND SOUNDS LIKE YOUR TRANSMISSION IS …
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BOUGHT 2005 FORD EXPLORER WITH ONLY $5700 MILES ON VEHICLE. BY THE TIME I HAD 60K MILES, O/D LIGHT STARTED FLASHING AND I HAD TO GET NEW TRANSMISSION. NOW MY VEHICLE HAS 125K MILES AND O/D LIGHT IS ON AGAIN. WILL NEED ANOTHER TRANSMISSION. BOTH TIMES, VEHICLE DOES NOT SHIFT GEARS CORRECTLY AND SOUNDS LIKE YOUR TRANSMISSION IS GOING TO FALL OUT WHILE DRIVING DOWN THE ROAD. *TR
NHTSA ODI #10345204
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
PE09020 · Vehicle Rollaway Allegations
Opened Apr 21, 2009 · Closed Aug 19, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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