Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
420–25K
7425–50K
11450–75K
10275–100K
73100–150K
25150K+
430 reports with mileage · 67 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 151 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
22 crash reports6 fire reports13 injury reports
What owners actually said
497 reports
52,000 miles · Oct 21, 2010
Wheels
I WAS ABOUT 400 MILES FROM HOME ... DRIVING ON HIGHWAY AT SPEEDS UP TO 65 MPH ... MY TIRE NEARLY FELL OFF (LEFT REAR) .... HAD TO GET TOWED FOR 114 MILES. THE STUDS THAT THE LUGS ARE ATTACHED SEARED OFF .... ONLY ONE WAS COMPLETELY ATTACHED 2 WERE HANGING OFF ... AND 2 WERE GONE. HAD THE TIRES ROTATED ABOUT 2 MONTHS AGO AND H…
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I WAS ABOUT 400 MILES FROM HOME ... DRIVING ON HIGHWAY AT SPEEDS UP TO 65 MPH ... MY TIRE NEARLY FELL OFF (LEFT REAR) .... HAD TO GET TOWED FOR 114 MILES. THE STUDS THAT THE LUGS ARE ATTACHED SEARED OFF .... ONLY ONE WAS COMPLETELY ATTACHED 2 WERE HANGING OFF ... AND 2 WERE GONE. HAD THE TIRES ROTATED ABOUT 2 MONTHS AGO AND HAD DRIVEN ALMOST 2000 MILES BEFORE THIS HAPPENED SO I CANT BLAME THE WAY THE TIRE WAS PUT ON. I BELIEVE THE STUDS ON THE WHEEL HUB ARE DEFECTIVE .... I HAVE A LIST OF PEOPLE WHERE THIS HAS HAPPENED ... IF FORD INITIATES A RECALL I MAY CONSIDER BUYING ANOTHER FORD. *TR
NHTSA ODI #10361594
Mileage unknown · Oct 20, 2010
Equipment
2005 FORD EXPLORER. CONSUMER STATES PROBLEMS WITH AIR CONDITIONER *TGW THE CONSUMER WAS A QUOTED A PRICE OF $2,400 TO FIX THE AIR CONDITIONER. THE CONSUMER STATED THE AIR CONDITIONER FAILED FOR THE SECOND TIME WITHIN 16 MONTHS. ACCORDING TO THE INVOICE, THE AC COMPRESSOR HAD A LARGE HOLE ON THE SIDE OF THE CASE. THE CONSUMER B…
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2005 FORD EXPLORER. CONSUMER STATES PROBLEMS WITH AIR CONDITIONER *TGW THE CONSUMER WAS A QUOTED A PRICE OF $2,400 TO FIX THE AIR CONDITIONER. THE CONSUMER STATED THE AIR CONDITIONER FAILED FOR THE SECOND TIME WITHIN 16 MONTHS. ACCORDING TO THE INVOICE, THE AC COMPRESSOR HAD A LARGE HOLE ON THE SIDE OF THE CASE. THE CONSUMER BELIEVED THE ORIGINAL DESIGN OF THE AIR CONDITIONER WAS DEFECTIVE. *JB
NHTSA ODI #10360907
69,000 miles · Oct 18, 2010
Structure
TL*THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A CRACK IN THE BOTTOM OF THE REAR LIFTGATE THAT EXTENDED TO THE EMBLEM. THE CONTACT CALLED THE MANUFACTURER. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 69,000.
NHTSA ODI #10360990
52,000 miles · Oct 13, 2010
Suspension
UPPER BALL JOINT BOOTS FELL APART GREASE WASHES OUT BALL JOINT FAILURE AT 52,000 MILES. *TR
NHTSA ODI #10360243
46,024 miles · Oct 11, 2010
Visibility
PASSENGER VISOR PLASTIC MOUNTING BRACKET FAILED (CRACKED) DRIVER SIDE VISOR PLASTIC MOUNTING BRACKET FAILED (CRACKED) TWO MONTHS EARLIER AND REPORTED SEPARATELY. ENTIRE VISOR ASSEMBLY HAD TO BE PURCHASED BECAUSE THIS SMALL PART WAS NOT SOLD OR SUPPLIED SEPARATELY. WAS NOT COVERED UNDER EXTENDED PREMIUM WARRANTY. *TR
NHTSA ODI #10359965
44,000 miles · Oct 11, 2010
Visibility
DRIVER'S SIDE SUN VISOR PLASTIC MOUNTING BRACKET FAILED (CRACKED) CAUSING VISOR TO DROP AND HANG BY ELECTRICAL WIRE SUPPLYING POWER TO LIGHTED MIRROR. ENTIRE VISOR ASSEMBLY WAS REQUIRED BECAUSE INDIVIDUAL PART (SMALL PLASTIC MOUNTING BRACKET) WAS NOT SOLD INDIVIDUALLY. VISOR RARELY IF EVER USED. REPLACEMENT WAS AT OWNER'S EXP…
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DRIVER'S SIDE SUN VISOR PLASTIC MOUNTING BRACKET FAILED (CRACKED) CAUSING VISOR TO DROP AND HANG BY ELECTRICAL WIRE SUPPLYING POWER TO LIGHTED MIRROR. ENTIRE VISOR ASSEMBLY WAS REQUIRED BECAUSE INDIVIDUAL PART (SMALL PLASTIC MOUNTING BRACKET) WAS NOT SOLD INDIVIDUALLY. VISOR RARELY IF EVER USED. REPLACEMENT WAS AT OWNER'S EXPENSE AND NOT COVERED UNDER PREMIUM EXTENDED WARRANTY. *TR
NHTSA ODI #10359963
75,000 miles · Oct 5, 2010
Vehicle Speed Control
I HAVE A PROBLEM WITH THE CRUISE CONTROL ON MY 2005 FORD EXPLORER. MY SON FIRST DISCOVERED IT BACK IN JULY-AUGUST 2010. WHILE HE WAS ADJUSTING HIS SPEED FOR THE CRUISE CONTROL WHILE ON THE HIGHWAY, THE CAR COMPLETELY STALLED OUT AND HE LOST ALL POWER STEERING AND BRAKES. THANK GOODNESS, HE HAD THE PEACE OF MIND TO PUT THE CAR IN…
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I HAVE A PROBLEM WITH THE CRUISE CONTROL ON MY 2005 FORD EXPLORER. MY SON FIRST DISCOVERED IT BACK IN JULY-AUGUST 2010. WHILE HE WAS ADJUSTING HIS SPEED FOR THE CRUISE CONTROL WHILE ON THE HIGHWAY, THE CAR COMPLETELY STALLED OUT AND HE LOST ALL POWER STEERING AND BRAKES. THANK GOODNESS, HE HAD THE PEACE OF MIND TO PUT THE CAR IN NEUTRAL AND TURN THE KEY TO START IT AGAIN. I WOULD NOT HAVE THOUGHT TO DO THAT WHILE TRAVELING AT A HIGH SPEED TRYING TO CONTROL THE VEHICLE WITHOUT POWER BRAKES OR STEERING. SINCE THAT INITIAL EPISODE, BOTH MY SON AND MY HUSBAND HAVE TESTED IT AT SLOWER SPEEDS AND HAVE HAD THE SAME RESULTS. SO WE BROUGHT IT TO A FORD DEALER IN OUR AREA TO HAVE IT CHECKED OUT. THEY EVENTUALLY DETERMINED THAT IT WAS A PROBLEM WITH THE ELECTRONIC THROTTLE BOX AND THAT IT WOULD COST IN THE RANGE OF $800-850 TO FIX. I ASKED THE DEALER IF THERE WAS A RECALL REGARDING THIS PROBLEM AND HE SAID THERE WASN'T. I QUESTIONED WHY THERE WASN'T SINCE THIS WAS CLEARLY A SAFETY ISSUE, STALLING AT HIGH SPEEDS. I REALIZE IT IS ONLY WHEN I USE THE CRUISE CONTROL BUT THAT STILL DOESN'T TAKE AWAY THE SAFETY CONCERN. HE ASSURED ME THAT IT WOULD NOT HAPPEN IF THE CRUISE CONTROL WAS NOT USED. SO I OPTED TO CONTACT THEIR CUSTOMER SERVICE CENTER TO SEE WHAT THEY COULD DO. $800-850 IS A LOT OF MONEY. I GOT FEEDBACK ON THE ISSUE A COUPLE OF DAYS LATER THAT BASICALLY SAID THERE WAS NO RECALL SO THEY COULDN'T HELP ME. THEN I WAS ASKED TO FILL OUT A CUSTOMER SERVICE SURVEY WHERE I REITERATED THAT MY CONCERNS ABOUT THE SAFETY ISSUE WERE NOT ANSWERED. I HAVE NOT GOTTEN A RESPONSE FROM THEM AND THAT WAS BACK ON 8-10-10. SO I AM NOW WRITING TO YOU. JUST HOW DOES A SAFETY RECALL GET STARTED? ARE THERE OTHER PEOPLE OUT THERE THAT HAVE HAD THE SAME PROBLEM? *TR
NHTSA ODI #10359268
Mileage unknown · Oct 4, 2010
Structure
I HAVE A 2005 FORD EXPLORER THAT HAS BUBBLING OF PAINT AND RUST IN THE GROVES ON TOP OF MY ROOF. I HAVE CONTACTED FORD DIRECT I HAVE ALSO CONTACTED MY LOCAL DEALER WHO HAS ALSO ADVISED THIS IS A PAINT DEFECT AND CONTACTED FORD DIRECT THEMSELVES TO HAVE THIS DEFECT REPAIRED AND FORD STATES THE ONLY WAY TO REPAIR IT WOULD BE IF T…
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I HAVE A 2005 FORD EXPLORER THAT HAS BUBBLING OF PAINT AND RUST IN THE GROVES ON TOP OF MY ROOF. I HAVE CONTACTED FORD DIRECT I HAVE ALSO CONTACTED MY LOCAL DEALER WHO HAS ALSO ADVISED THIS IS A PAINT DEFECT AND CONTACTED FORD DIRECT THEMSELVES TO HAVE THIS DEFECT REPAIRED AND FORD STATES THE ONLY WAY TO REPAIR IT WOULD BE IF THE ROOF HAS RUST HOLES THRU THE TOP OR IF I WAS THE 1ST OWNER OF THE VEHICLE. THIS IS VERY APPARENT THAT IT IS A PAINT DEFECT AND NOTHING MORE. I HAVE DONE AN INTERNET SEARCH AND FOUND THIS PROBLEM IS A VERY REGULAR PROBLEM FOR MOST VEHICLES BETWEEN 200-2005. *TR
NHTSA ODI #10359009
50,000 miles · Sep 30, 2010
Structure
THE REAR PANEL UNDER MY BACK WINDOW IS CRACKED ON MY 2005 FORD EXPLORER. WHAT HAPPENS IF IT FALLS OFF AND THE PERSON BEHIND ME HAS A CRASH TRYING TO AVOID IT? WILL FORD TAKE RESPONSIBILITY FOR THEIR POOR ENGINEERING? DOUBT IT. THIS PARTICULAR COMPLAINT IS RAMPANT ON THE INTERNET. I WANT TO MAKE SURE THE GUY BEHIND ME CAN B…
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THE REAR PANEL UNDER MY BACK WINDOW IS CRACKED ON MY 2005 FORD EXPLORER. WHAT HAPPENS IF IT FALLS OFF AND THE PERSON BEHIND ME HAS A CRASH TRYING TO AVOID IT? WILL FORD TAKE RESPONSIBILITY FOR THEIR POOR ENGINEERING? DOUBT IT. THIS PARTICULAR COMPLAINT IS RAMPANT ON THE INTERNET. I WANT TO MAKE SURE THE GUY BEHIND ME CAN BE ASSURED HE WON'T HAVE TO PLAY DODGE THE PLASTIC WHEN IT FALLS OFF. *TR
NHTSA ODI #10358551
35,000 miles · Sep 25, 2010
Fuel System, GasolineTires
HAVE OWNED 2005 FORD EXPLORER SINCE NEW. AFTER 35,000 MILES THE GAS GAUGE STARTED TO BOTTOM OUT ON EMPTY FOLLOWED BY A SERVICE ENGINE SOON LIGHT STAYING ON. THE GAUGE WILL START WORKING AGAIN OFF AND ON BUT IT'S NOT RELIABLE. TRIED RUNNING A FUEL CLEANER THROUGH IT A COUPLE OF TIMES AND DID NOTHING FOR IT. ALSO THE TIRE PRESSURE…
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HAVE OWNED 2005 FORD EXPLORER SINCE NEW. AFTER 35,000 MILES THE GAS GAUGE STARTED TO BOTTOM OUT ON EMPTY FOLLOWED BY A SERVICE ENGINE SOON LIGHT STAYING ON. THE GAUGE WILL START WORKING AGAIN OFF AND ON BUT IT'S NOT RELIABLE. TRIED RUNNING A FUEL CLEANER THROUGH IT A COUPLE OF TIMES AND DID NOTHING FOR IT. ALSO THE TIRE PRESSURE MONITOR SAYS IT'S READING A BAD SENSOR IN ONE OF THE WHEELS. THIS VEHICLE IS WELL TAKEN CARE OF AND BABIED BY MY WIFE. THERE SEEMS TO BE ALOT OF CONSUMERS HAVING THE EXACT SAME TROUBLES WITH THE SAME VEHICLES. WHY IS FORD NOT HELD LIABLE FOR THESE DEFECTS? THIS WAS NOT A BUDGET LOW COST CAR. WE PAID OVER $36,000.00 FOR THIS SUV. PLEASE HELP US IN ANY WAY YOU CAN. *TR
NHTSA ODI #10357442
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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