NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
60 reportsClear category filterMileage unknown · Sep 21, 2000
SuspensionCrashInjury
MY 16-YEAR-OLD SON, FROM THE HIGHWAY PATROL'S INVESTIGATION, WAS EITHER DISTRACTED OR FELL ASLEEP AT THE WHEEL AND GENTLY EDGED OFF THE ROAD; HE DIDN'T SWERVE. TIRE TRACKS SHOW THAT AS HE CAME BACK ONTO THE ROAD, HE LOST CONTROL, THE CAR FLIPPED, AND HE WAS THROWN FROM THE VEHICLE AND DIED AS A RESULT OF SEVERE HEAD INJURIES. HE…
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MY 16-YEAR-OLD SON, FROM THE HIGHWAY PATROL'S INVESTIGATION, WAS EITHER DISTRACTED OR FELL ASLEEP AT THE WHEEL AND GENTLY EDGED OFF THE ROAD; HE DIDN'T SWERVE. TIRE TRACKS SHOW THAT AS HE CAME BACK ONTO THE ROAD, HE LOST CONTROL, THE CAR FLIPPED, AND HE WAS THROWN FROM THE VEHICLE AND DIED AS A RESULT OF SEVERE HEAD INJURIES. HE WAS NOT WEARING A SEAT BELT. WE DIDN'T KNOW THAT SUV'S TEND TO FLIP WHEN CONTROL IS LOST. I SAW THE REPORT ON STUDYING LATER MODELS FOR FRONT STABILIZER BAR LINKS AND THOUGHT YOU MIGHT WANT TO LOOK FURTHER BACK TO 1992.
NHTSA ODI #732148
Mileage unknown · Aug 7, 2000
SuspensionTires
REPLACEMENT TIRES WERE SAME AS FACTORY ORIGINAL, RATED AT 50,000 MILES. AT 40,000 MILES, BEGAN TO EXPERIENCE VIBRATION, THE SOURCE OF WHICH COULD NOT ACCURATELY BE IDENTIFED BY MECHANIC. (U-JOINT AND SEVERAL BEARINGS REPLACED TO NO EFFECT). DURING DRIVING TRIP TO LITTLE ROCK FOR THANKSGIVING, VIBRATION WORSENED, WHICH I ATTRI…
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REPLACEMENT TIRES WERE SAME AS FACTORY ORIGINAL, RATED AT 50,000 MILES. AT 40,000 MILES, BEGAN TO EXPERIENCE VIBRATION, THE SOURCE OF WHICH COULD NOT ACCURATELY BE IDENTIFED BY MECHANIC. (U-JOINT AND SEVERAL BEARINGS REPLACED TO NO EFFECT). DURING DRIVING TRIP TO LITTLE ROCK FOR THANKSGIVING, VIBRATION WORSENED, WHICH I ATTRIBUTED TO BAD ROAD SURFACE CONDITIONS IN MO AND AR. DURING RETURN TRIP TO KANSAS CITY FROM LITTLE ROCK, APPROX. 100 MILES WEST OF LITTLE ROCK ON WB I-40, RIGHT REAR TIRE TREAD FAILED, DELAMINATING COMPLETELY FROM TIRE CORE AT 70 MPH. LOST CONTROL OF VEHICLE AND TRAVELED DOWN GRASS EMBANKMENT OF CENTER MEDIAN, HIT CONCRETE DRAINAGE WAY AT CENTER, AND CONTINUED UP THE OPPOSITE EMBANKMENT TOWARD ONCOMING EB TRAFFIC. REGAINED PARTIAL CONTROL AS VEHICLE SLOWED UP THE EMBANKMENT, AND WAS ABLE TO STEER VEHICLE TO REST BACK AT THE BOTTOM OF THE MEDIAN. PASSING MOTORISTS ASSISTED IN RETURNING VEHICLE TO THE HIGHWAY, AND I PUT ON THE FULL-SIZE SPARE. PASSING ARKANSAS STATE TROOPER STOPPED AND ASCERTAINED THAT THERE WERE NO INJURIES NOR COLLISIONS WITH OTHER VEHICLES. NO REPORT WAS FILED. CONTINUED TO KANSAS CITY ON SPARE TIRE; NO FURTHER VIBRATION NOTICED. APPROXIMATELY 5000 MILES LATER REPLACED ALL FOUR TIRES WITH SAME BRAND, FIRESTONE ATX. THESE TIRES NOW HAVE APPROXIMATELY 8000 MILES. NO FURTHER INCIDENTS TO REPORT. ORIGINALLY THOUGHT TO BE ISOLATED INCIDENT, AND SO DID NOT REPORT TO NHTSA UNTIL I HEARD NEWS REPORTS ABOUT YOUR INVESTIGATIONS ON THIS TIRE. NTB SALESMAN NOTED THAT THEY WERE FAMILIAR WITH FAILURE PROBLEMS ON THIS TIRE AT THE TIME THAT I BOUGHT THE LAST SET. I WENT AHEAD AND BOUGHT THEM BECAUSE ORIGINAL SET PERFORMED OK, AND THEY WERE MOST ECONOMICAL PRODUCT FOR MY BUDGET. *AK( DOT NUMBER: TIRE SIZE: P235/75R14 )
NHTSA ODI #726877
Mileage unknown · Mar 7, 2000
Suspension
COMING BACK FROM A TRIP ON THE INTERSTATE AT 65MPH VEHICLE STARTED TO VIBRATE. COULD FEEL IT IN THE STEERING. HEARD A LOUD BANG AS IF VEHICLE HAD BEEN REARENDED. TIRE STAYED INFLATED. DIDN'T CONTACT DEALER OR MANUFACTURER. PURCHASED ANOTHER TIRE. *AK
NHTSA ODI #858097
Mileage unknown · Aug 21, 1999
Suspension
SEVERE VIBRATION PROBLEM BETWEEN 55 AND 65 MPH. I HAVE OWNED TWO 1992 EXPLORERS AND BOTH HAVE THIS PROBLEM. DEALER AND TIRE MANUFACTURERS DENY KNOWLEDGE OF ANY SUCH PROBLEM. I SEE THERE ARE MULTIPLE COMPLAINTS IN YOUR DATA BASE THAT IDENTIFY THE SAME PROBLEM. LOCAL FORD DEALER HAS SAID THERE IS NO SERVICE BULLETIN ON THIS PR…
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SEVERE VIBRATION PROBLEM BETWEEN 55 AND 65 MPH. I HAVE OWNED TWO 1992 EXPLORERS AND BOTH HAVE THIS PROBLEM. DEALER AND TIRE MANUFACTURERS DENY KNOWLEDGE OF ANY SUCH PROBLEM. I SEE THERE ARE MULTIPLE COMPLAINTS IN YOUR DATA BASE THAT IDENTIFY THE SAME PROBLEM. LOCAL FORD DEALER HAS SAID THERE IS NO SERVICE BULLETIN ON THIS PROBLEM, HOWEVER, I SEE YOUR DATA BASE LISTS SB033695 AS A LIKELY BULLETIN THAT ADDRESSES THIS ISSUE. HOW CAN I GET A COPY OF THE BULLETIN IF FORD DENIES IT EXISTS? THIS VIBRATION PROBLEM SHOWED UP AT JUST OVER 65,000 MILES ON THE VEHICLE AND I HAVE DONE SEVERAL WHEEL BALANCING EFFORTS, BEARING AND ROTOR REPLACEMENTS TO CORRECT. ADDITIONALLY, I SUSPECT THE VIBRATION PROBLEM COULD BE RELATED TO SERVICE BULLETIN SB037583 WHICH DESCRIBES "VEHICLE OPERATION THAT GENERATES HIGH EXHAUST MAY CAUSE THE RADIUS ARM INSULATOR TO DETERIORATE--I HAVE OBSERVED SUCH DETERIORATION ON MY VEHICLE AND MAY BE THE SOURCE OF REDUCED STIFFNESS OR DAMPING THAT CONTRIBUTES TO WHEEL CRITICAL SPEED VIBRATION RESPONSE. PLEASE PROVIDE INFORMATION ON HOW TO GET A COPY OF THIS SERVICE BULLETIN TOO. THANK YOU FOR YOUR TIME. I LOOK FORWARD TO YOUR RESPONSE.
NHTSA ODI #710296
Mileage unknown · Jul 6, 1999
Suspension
HAS LATERAL VIBRATION IN VEHICLE WHEN DRIVING AT VARIOUS SPEEDS. THE PROBLEM IS INTERMITTENT. THE DEALER CANNOT LOCATE THE VIBRATION PROBLEM. CONTROLLING THE VEHICLE IS NO PROBLEM. *AK
NHTSA ODI #841721
Mileage unknown · May 10, 1999
Suspension
RADIUS ARM BUSHING TOTALLY CRUMBLED ,FELL APART, CAUSING A LOSS OF VEHICLE CONTROL AND BRAKES. *AK
NHTSA ODI #835754
Mileage unknown · Jan 23, 1999
Suspension
THE FRONT RADIUS ARM BUSHINGS HAVE FAILED TWICE, I-BEAM BUSHING FAILED ONCE. THRUST BEARINGS ALSO FAILED, RELATED TO A-ARM BUSHINGS. *AK
NHTSA ODI #702510
Mileage unknown · Dec 9, 1998
Service Brakes, HydraulicSuspension
CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH FRONT END SUSPENSION. ALSO, THERE IS A BANGING SOUND WHEN APPLYING BRAKES. THE MANUFACTURER HAS BEEN CONTACTED. *AK
NHTSA ODI #832061
Mileage unknown · Dec 3, 1998
Suspension
DP98001 HEAVY LATERAL VIBRATION; WHILE DRIVING DRIVER FEELS A VIBRATION IN THE VEHICLE. THE VIBRATION IS FELT MORE WHEN THE VEHICLE IS DRIVEN UNDER 50 MPH. PLEASE DESCRIBE DETAILS. *AK
NHTSA ODI #831752
Mileage unknown · Aug 31, 1998
Suspension
WHILE DRIVING ABOUT 5 OR 10 MPH THE LEAF SPRING ON THE DRIVER'S SIDE BROKE. THE DEALER IS AWARE OF THE PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED. *AK
NHTSA ODI #827415
NHTSA investigations
14EA00012 · Spare Tire Winch Cable
Opened Apr 14, 2000 · Closed Oct 20, 2000
Status: closed (inferred from source dates) · Structure
There is no summary currently available
PE99072 · Spare Tire Winch Cable
Opened Nov 30, 1999 · Closed Apr 14, 2000
Status: closed (inferred from source dates) · Structure
FROM THE BEGINNING OF THE 1991 MODEL YEAR PRODUCTION UNTIL THE MIDDLE OF THE 1994 MODEL YEAR PRODUCTION, FORD USED A GALVANIZED STEEL CABLE TO LIFT AND HOLD IN STORED POSITION, THE EXPLORER SPARE TIRE.ON MAY 19, 1994, BASED ON THE RESULTS OF FORD DURABILITY TESTING , FORD CHANGED TO A 4.00MM STAINLESS STEEL CABLE.THERE HAVE BEEN OVER 100 INCIDENTS IN WHICH THE ORIGINAL GALVANIZED STEEL CABLE FAILED ALLOWING THE SPARE TIRE TO DROP FROM ITS REAR STORAGE WELL.ONE OF THESE INCIDENTS CAUSED A FOLLOWING VEHICLE TO BE INVOLVED IN A COLLISION AND ON SIX OTHER OCCASIONS THE WHEEL MADE CONTACT WITH FOLLOWING VEHICLES, RESULTING IN PROPERTY DAMAGE.
RQ99016 · Liftgate Support Bracket Failure
Opened Jul 29, 1999 · No close date supplied
Status: open (inferred from source dates) · Structure
SUMMARY:ON AUGUST 22, 1995, FORD CONDUCTED SAFETY RECALL, 95V-164, ON 1992 AND 1993 MODEL YEAR EXPLORER DUE TO LIFTGATE FAILURES.THE REAR LIFTGATE HYDRAULIC CYLINDER BRACKET CAN BECOME UNATTACHED ALLOWING THE LIFTGATE TO SUDDENLY DROP.THE RECALL REMEDY WAS TO INSTALL REINFORCEMENTS ON THE BRACKETS.FORD ALSO INITIATED A SAFETY IMPROVEMENT CAMPAIGN IN OCTOBER 1995, FOR 1991-1995 MODEL YEAR EXPLORER VEHICLES WHICH WERE NOT INCLUDED IN THE RECALL, TO INSTALL REINFORCEMENTS ON THOSE BRACKET THAT WERE FOUND TO BE LOOSE OR DETACHED.THIS CAMPAIGN ENDED IN OCTOBER 1996. SINCE NOVEMBER 1996, ODI HAS RECEIVED 51 CONSUMER COMPLAINTS ALLEGING LIFTGATE FAILURES CAUSED BY THE BRACKET SEPARATION, OF WHICH 19 REPORTED THE LIFTGATE STRUCK THE OCCUPANT CAUSING 12 INJURIES.ONE COMPLAINT WAS ON 1992 MODEL YEAR VEHICLE, THREE COMPLAINTS WERE ON 1993 MODEL YEAR VEHICLES, AND 47 COMPLAINTS WERE ON 1994 MODEL YEAR VEHICLES. THIS RQ IS TO DETERMINE THE EXTENT OF THE PROBLEM EXPERIENCE AND THE SCOPE OF SAFETY RECALL 95V-164.FORD AND MAZDA ARE CONDUCTING A SAFETY RECALL CAMPAIGN UNDER RECALL NUMBER 99V-310.001/.002.
Additional source detail variants (2)
Structure
SUMMARY:ON AUGUST 22, 1995, FORD CONDUCTED SAFETY RECALL, 95V-164, ON 1992 AND 1993 MODEL YEAR EXPLORER DUE TO LIFTGATE FAILURES.THE REAR LIFTGATE HYDRAULIC CYLINDER BRACKET CAN BECOME UNATTACHED ALLOWING THE LIFTGATE TO SUDDENLY DROP.THE RECALL REMEDY WAS TO INSTALL REINFORCEMENTS ON THE BRACKETS.FORD ALSO INITIATED A SAFETY IMPROVEMENT CAMPAIGN IN OCTOBER 1995, FOR 1991-1995 MODEL YEAR EXPLORER VEHICLES WHICH WERE NOT INCLUDED IN THE RECALL, TO INSTALL REINFORCEMENTS ON THOSE BRACKET THAT WERE FOUND TO BE LOOSE OR DETACHED.THIS CAMPAIGN ENDED IN OCTOBER 1996. SINCE NOVEMBER 1996, ODI HAS RECEIVED 51 CONSUMER COMPLAINTS ALLEGING LIFTGATE FAILURES CAUSED BY THE BRACKET SEPARATION, OF WHICH 19 REPORTED THE LIFTGATE STRUCK THE OCCUPANT CAUSING 12 INJURIES.ONE COMPLAINT WAS ON 1992 MODEL YEAR VEHICLE, THREE COMPLAINTS WERE ON 1993 MODEL YEAR VEHICLES, AND 47 COMPLAINTS WERE ON 1994 MODEL YEAR VEHICLES. THIS RQ IS TO DETERMINE THE EXTENT OF THE PROBLEM EXPERIENCE AND THE SCOPE OF SAFETY RECALL 95V-164.FORD AND MAZDA ARE CONDUCTING A SAFETY RECALL CAMPAIGN UNDER RECALL NUMBER 99V-310.001/.002.
Structure
SUMMARY:ON AUGUST 22, 1995, FORD CONDUCTED SAFETY RECALL, 95V-164, ON 1992 AND 1993 MODEL YEAR EXPLORER DUE TO LIFTGATE FAILURES.THE REAR LIFTGATE HYDRAULIC CYLINDER BRACKET CAN BECOME UNATTACHED ALLOWING THE LIFTGATE TO SUDDENLY DROP.THE RECALL REMEDY WAS TO INSTALL REINFORCEMENTS ON THE BRACKETS.FORD ALSO INITIATED A SAFETY IMPROVEMENT CAMPAIGN IN OCTOBER 1995, FOR 1991-1995 MODEL YEAR EXPLORER VEHICLES WHICH WERE NOT INCLUDED IN THE RECALL, TO INSTALL REINFORCEMENTS ON THOSE BRACKET THAT WERE FOUND TO BE LOOSE OR DETACHED.THIS CAMPAIGN ENDED IN OCTOBER 1996. SINCE NOVEMBER 1996, ODI HAS RECEIVED 51 CONSUMER COMPLAINTS ALLEGING LIFTGATE FAILURES CAUSED BY THE BRACKET SEPARATION, OF WHICH 19 REPORTED THE LIFTGATE STRUCK THE OCCUPANT CAUSING 12 INJURIES.ONE COMPLAINT WAS ON 1992 MODEL YEAR VEHICLE, THREE COMPLAINTS WERE ON 1993 MODEL YEAR VEHICLES, AND 47 COMPLAINTS WERE ON 1994 MODEL YEAR VEHICLES. THIS RQ IS TO DETERMINE THE EXTENT OF THE PROBLEM EXPERIENCE AND THE SCOPE OF SAFETY RECALL 95V-164.FORD AND MAZDA ARE CONDUCTING A SAFETY RECALL CAMPAIGN UNDER RECALL NUMBER 99V-310.001/.002.
EA99004 · Blower Assembly Fires
Opened Jan 15, 1999 · Closed Apr 18, 2000
Status: closed (inferred from source dates) · Visibility:defroster/defogger/hvac System
BASED ON THE RELATIVELY LOW FAILURE FREQUENCY MEASURED OVER AN EXTENDED EXPOSURE TIME AND THE FACT THAT THE GREAT MAJOITY OF INCIDENTS ARE CONFINED WITHIN THE BLOWER HOUSING, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHE ACTION IF WARRANTED BY THE CIRCUMSTANCES.
DP98008 · Heater Blower Assembly Fire
Opened Sep 4, 1998 · Closed Sep 11, 1998
Status: closed (inferred from source dates) · Visibility:defroster/defogger/hvac System
There is no summary currently available
PE98048 · Blower Assembly Fires
Opened Sep 4, 1998 · Closed Jan 15, 1999
Status: closed (inferred from source dates) · Visibility:defroster/defogger/hvac System
There is no summary currently available
DP98001 · Heavy Lateral Vibration
Opened Jan 6, 1998 · Closed Feb 4, 1998
Status: closed (inferred from source dates) · Structure
NHTSA WAS PETITIONED TO COMMENCE A DEFECT INVESTIGATION OF THE SUBJECT VEHICLES ON JANUARY 6, 1998.THE PETITION ALLEGES THAT EARLY MODEL FORD EXPLORER SPORT UTILITY VEHICLES DEVELOP HEAVY LATERAL VIBRATIONS AT SPEEDS ABOVE 55 MPH AND WHEN ENCOUNTERING BUMPS AT LOW SPEEDS.THE PETITION FURTHER ALLEGES THAT THESE VIBRATIONS COULD POSSIBLY CAUSE LOSS OF VEHICLE CONTROL.THE ANALYSIS OF THE PETITION IS PRESENTED IN THE ATTACHED NOTICE WHICH IS PUBLISHED IN THE FEDERAL REGISTER.
EA97011 · Sunroof Shattering And Separation
Opened May 23, 1997 · Closed Jan 20, 1998
Status: closed (inferred from source dates) · Structure
There is no summary currently available
Additional source detail variants (2)
Structure
There is no summary currently available
Structure
There is no summary currently available
PE96074 · Sunroof (air Roof) Shatter
Opened Dec 17, 1996 · Closed May 23, 1997
Status: closed (inferred from source dates) · Structure
THE SUNROOF SHATTERED OR WAS BLOWN OFF.IN ALL BUT ONE CASE THIS OCCURRED WHILE DRIVING.
EA95018 · Separation Of Master Cylinder
Opened Jun 19, 1995 · Closed Apr 2, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
FORD CONTINUES TO SUDY THE PROBLEM ATTEMPTING TO DETERMINE WHY STUD FRACTURES ARE NOT FREQUENTLY OCCURRING IN OTHER PARTS OF THE COUNTRY.LIKEWISE, ODI CONTINUES GATHERING INFORMATION TO ASCERTAIN WHETHER THE RECALL SCOPE SHOULD INCLUDE OTHER GEOGRAPHICAL AREAS.IF EVIDENCE INDICATES THE SCOPE SHOULD BE EXPANDED, ODI WILL REOPEN THE INVESTIGATION AS WARRANTED.
Additional source detail variants (2)
Service Brakes, Hydraulic
FORD CONTINUES TO SUDY THE PROBLEM ATTEMPTING TO DETERMINE WHY STUD FRACTURES ARE NOT FREQUENTLY OCCURRING IN OTHER PARTS OF THE COUNTRY.LIKEWISE, ODI CONTINUES GATHERING INFORMATION TO ASCERTAIN WHETHER THE RECALL SCOPE SHOULD INCLUDE OTHER GEOGRAPHICAL AREAS.IF EVIDENCE INDICATES THE SCOPE SHOULD BE EXPANDED, ODI WILL REOPEN THE INVESTIGATION AS WARRANTED.
Service Brakes, Hydraulic
FORD CONTINUES TO SUDY THE PROBLEM ATTEMPTING TO DETERMINE WHY STUD FRACTURES ARE NOT FREQUENTLY OCCURRING IN OTHER PARTS OF THE COUNTRY.LIKEWISE, ODI CONTINUES GATHERING INFORMATION TO ASCERTAIN WHETHER THE RECALL SCOPE SHOULD INCLUDE OTHER GEOGRAPHICAL AREAS.IF EVIDENCE INDICATES THE SCOPE SHOULD BE EXPANDED, ODI WILL REOPEN THE INVESTIGATION AS WARRANTED.
PE95001 · Brake Master Cylinder/booster Separation
Opened Jan 3, 1995 · Closed Jun 19, 1995
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94044 · Engine Cooling Fan Cracks
Opened Jun 10, 1994 · Closed Aug 31, 1994
Status: closed (inferred from source dates) · Engine And Engine Cooling
There is no summary currently available
EA93004 · Auto Trans Prndl Misalign
Opened Jan 29, 1993 · Closed Jul 29, 1994
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
PE92078 · Auto Trans.prndl Misalign
Opened Sep 9, 1992 · Closed Jan 29, 1993
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
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