IllustrationThe rear suspension oscillates and bounces violently over bumps, expansion joints, broken or uneven pavement, and washboard surfaces. It occurs at highway speed, at normal neighborhood speeds, and while slowing or coming to a stop over rough pavement. The rear suspension does not recover after a bump: it continues bouncing, the …
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The rear suspension oscillates and bounces violently over bumps, expansion joints, broken or uneven pavement, and washboard surfaces. It occurs at highway speed, at normal neighborhood speeds, and while slowing or coming to a stop over rough pavement. The rear suspension does not recover after a bump: it continues bouncing, the rear of the vehicle steps sideways, and steering correction is required to keep the vehicle in its lane. The condition is highly unpredictable. It does not occur on every bump and the driver cannot anticipate it, so there is no way to drive around it. Because it is intermittent, a short test drive may not reproduce it. On a recent drive on [XXX] south of Salt Lake City it occurred approximately 20 to 40 times over a seven mile stretch, with my wife driving. She has had to slow well below the posted 70 mph limit to maintain control. She will no longer drive the vehicle or transport our children in it. The vehicle was previously presented to an authorized Ford dealer for this concern and the condition was not corrected. It has worsened since. We have stopped driving it and had it towed to the dealer on August 11, 2026 because we do not consider it safe to drive. The vehicle is at the dealer now and is available for inspection. The manufacturer has opened a case and a repurchase review. No warning lamps or messages have appeared. The vehicle is completely stock with no aftermarket suspension, wheels, or tires. This is a loss of control risk at highway speed to my family and to other road users. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)