2017 Ford Expedition

The contact owns a 2017 Ford Expedition. The contact stated that the blower motor had failed. The contact then received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The contact drove the vehicle to a dealer and the blower motor was replaced; however, the blower motor failed several days after the repair. The contact took the vehicle to an independent mechanic who diagnosed the failure as a frayed connector or pigtail that was the original connector to the blower motor that had been replaced by the dealer during the recall repair. The contact called the dealer and was informed that the manufacturer had a specific note in the recall information that only the blower motor was to be replaced and that the pig tail connector would not be covered under the recall. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 126,986.

The contact owns a 2017 Ford Expedition. The contact had NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) for the bower motor repaired. The contact stated that she returned the vehicle to the dealer who performed the remedy and was advised by the dealer that the original "pigtail" connection and resistor should have been replaced when the blower was replaced. The contact was shown how to tap the connector wires which were hanging under the dashboard on the passenger side to start the blower functioning. The contact stated that she would have to perform the action anytime the A/C or the heater needed to be activated. The vehicle had been inadequately repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

something burning in truck and then the front blower ceased working. Now I know why - many owners reporting same things and this repair should be covered, or recall expanded to include these additional repairs if needed due to the excessive heat from the blower motor. This could have very easily caused a vehicle fire while I was driving, and we could have been seriously injured. 2) rear back up camera failure due to poor seal around camera and lack of waterproofing of camera electronics causing corrosion and failure. Problem clearly seen in attached video ( not my car but same exact issue) Again, many other owners experiencing same issue. This is a safety hazard as camera suddenly failed while I was reversing and caused a near miss of a pedestrian. Camera components need to be waterproofed and sealed better - there is clearly water leaking into the rear door panel causing corrosion as indicated by dealer. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System), and the repair was completed. The contact stated that while driving at an undisclosed speed, the blower located behind the glove box functioned intermittently, and the contact smelled a melted plastic odor. After a visual inspection, the contact stated that the wiring and components were hot to the touch. No warning lights were illuminated. The vehicle was taken back to the dealer, who determined that the wiring pigtail connector needed to be replaced and that the vehicle was low on coolant. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 120,000.

While driving my children, my 2017 Ford Expedition lost power and went into 'limp' mode (wrench appears on the dash) along with an incredibly rough idle. This is at least the 3rd time that this has happened (twice before replacing the current throttle bottle) and now. This is incredibly dangerous as the vehicle loses power and leaves my family and I at the mercy of other drivers around us. It has happened on a 6 lane freeway, a 2 lane highway, and, most recently, on a city street. After a very quick search of the internet, it is no secret that there are throttle body problems with 2017 Ford Expeditions. Ford is responsible for manufacturing a vehicle that is safe and free of mechanical defects. While some problems do arise unexpectedly, it is ignorant of Ford to continue to put passengers in harms way until an injury or death happens when there is a known issue.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) and the vehicle was taken to the dealer, where the recall repair was completed. The contact stated that upon starting the vehicle and turning the fan on high speed, the entire vehicle vibrated, including the steering wheel and the floorboard. The dealer was notified of the failure and informed the contact that they would fix the issue; however, the following day, the dealer informed the contact that additional repairs were not needed because the vehicle was operating as designed. The manufacturer was notified of the failure and contacted the dealer; however, the dealer informed the manufacturer that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was approximately 57,120.

I've received several letters about Motor Vehicle safety since last year. I contacted the Ford dealership last year for it, and instead of fixing my car, they hit it while waiting in the dealer, so they focus more on fixing the hood that was damage and body of the car, and pressured me to sign a document to agree to fix it, while I had my husband at the hospital in ICU. But, the recall problem was never fixed, they said because they didn't have the part. Something in the engine was damage, so i had to take the car almost every month to try to fix it. I kept getting letters about the recall, and they kept saying that the part was ordered and they were going to call me when ready. Never did. Last week around August 25 i received another recall letter. I added in my to DOs to call, as a single mom now, its a little difficult, so i could not call during the week, and Sunday 8/26 while I was driving my car with my children, we could hear a weird noise, then smell of smoke, and some smoke coming from the front AC blower, then the AC stopped working. I contacted the dealership this morning, and I was asked to bring the car, that they have the part ready (Which i never was notified before), so I dropped my kids in school and took the car to the dealership, after waiting for more than 2hrs, they said they part wasn't good, and they couldn't get it fixed. I need help to get this fixed, and to have a warranty that this is safe and will work.

The contact owns a 2017 Ford Expedition. The contact stated that while reversing out of a parking space, the air conditioning suddenly failed. The contact took the vehicle to the dealer who diagnosed that the blower motor had failed and needed to be replaced. The vehicle was repaired under NHTSA Campaign Number 22V648000 (Visibility, Electrical System) however, the replacement part failed. The vehicle was returned to the dealer who confirmed the repair could not be performed a second time under the recall. The manufacturer was made aware of the failure and file a case for the failure. The manufacturer confirmed that the VIN was no longer under recall and referred the contact to the NHTSA Hotline. The approximate failure mileage was 120,000.