2016 Ford Expedition

During normal dealer service interval, I was advised by car dealer that lug nuts were in need of replacement. As vehicle is less than 5 years old and has under 60k miles, I said that seemed abnormal. Service agent advised they “see it all the time.” As this seems like a safety issue, I inquired if there was a recall or service bulletin. Advised, there was none. Work was completed. I contacted Ford Motor Company and asked about issue and reimbursement. They told me it was a known issue and that no recall existed and therefore they would NOT reimburse. They told me their current position is that lug nuts are a “wear and tear item” like tires. I told them never in my life of driving (over 4 decades and in excess of million miles) have I ever been advised that lug nuts need replacing.

75k Miles, 2016 Expedition Known Throttle body issue. Engaging the "Limp Mode" Happened several times before we could get it into the dealership. Each time was at different speeds and conditions.(** Who by the way told us to just keep driving it until our dealership appointment arrived approx. 2 weeks later) Not thrilled about this issue. We purchased the vehicle as a family hauler and a road tripper. Do not like the idea of having my kids in the car and the potential of this happening in a dangerous area. Ford dealer replaced the unit 10/8/21 we will see if the replacement will be a permanent fix for the vehicle. It does seem like ford is dragging their feet on this and not issuing a recall.

I had a flat tire and needed to install the spare tire. I jacked the vehicle up and tried to take the wheel lug nuts off. The manufacturer supplied lug removal bar's head would not fit over the wheel lug nuts. Consequently, I was not able to remove the flat tire and install the spare tire. Saftey was compromised by having to drive on a damaged tire approximately 10 miles to a repair shop. Had I been out of town or on a highway the saftey issues would have been greatly magnified. The repair shop had difficulty removing the lug nuts. They had to use special half sized sockets and pound the sockets onto the lug nuts before they could be removed. The independent service center states that this issue is not unusual for Ford products with two piece lug nuts. This incident did not cause an accident, injury or vehicle damage. Nothing was reported to any authorities, excluding this incident report. Bottm line; in cases of road side tire failure, the damaged tire needs to able to be removed and the spare installed to facillitae safe transport to a repair facility.

The contact owns a 2016 Ford Expedition. The contact stated that while his wife was driving approximately 25 mph, the brake warning light illuminated, and the low brake fluid message was displayed on the instrument panel. Due to the failure, the brake pedal depressed to the floorboard while his wife was attempting to stop the vehicle. The driver called her husband to the scene who was able to carefully drive the vehicle back to their residence. Upon inspection, the contact discovered a leak from the brake master cylinder which had flowed into the brake booster which he believed caused the failure. The dealer was contacted about the failure and the contact was informed that the part to repair the vehicle was not available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.

Wife driving 2016 Ford Exped with 61000 miles. Was driving on a remote road when the vehicle suddenly lost power and power train fault indicator came on. No cell service and no other traffic so no way to get help. Finally managed to restart which cleared the problem for now. Took the car to a Ford dealer immediately but code reader could find no fault. Dealer, however, said it is a throttle body malfunction and is not uncommon and will happen again. Now concerned about problem occurring on a freeway or other congested roadway. The sudden loss of power and resulting necessity to get off a busy roadway/highway creates a real safety issue.

On June 30, 2021, while driving in a parking lot, "low brake fluid" warning lite came on then brake pedal went to floor. Brake fluid was added at scene but problem repeated it self. Car was towed to shop and diagnosed as master cylinder failure with brake fluid in booster. The parts were replaced and problem was solved. There is approx. 51000 miles on vehicle. Fortunately, this occurred at low speed in a church parking lot. I can't imagine what would have happened on the hiway at speed! Defective parts are available for inspection.

Low brake fluid light came on. I pulled off road to think, but since it said "low" brake fluid and not "empty" brake fluid, and since I was already on my way to the dealer for an oil change, I decided to proceed. When ready to go again, brake pedal went all of the way to the floor. Mechanic says the brake fluid is leaking into the power booster. His research found same problem with 2016 F150's that used the same part but was recalled, but Expedition's were not recalled. Required tow truck to take to Ford dealer 1-1/2 hrs from my home. Should have already been a recall or a warning that something could happen since Ford has already experienced this with the F150's.