2015 Ford Expedition

IN 2015 WHILE LIVING IN NORTH DAKOTA I PURCHASED A 2015 FORD EXPEDITION EL. IN 2018 I MOVED TO FLORIDA AND HAD NEW TIRES INSTALLED IN 2019. NOW, 5,000 MILES LATER I AM TOLD THE LUG NUTS ARE SWOLLEN AND MY TIRES CANNOT BE ROTATED, I NEED TO BUY NEW LUG NUTS. I WAS SHOCKED AND NEVER HEARD OF THIS, I STOPPED IN THE LOCAL FORD DEALER AND WAS TOLD THIS IS TRUE, FORD DECIDED TO PUT THESE TWO PIECE LUG NUTS ON NEW VEHICLES, "WE HAVE SEEN THIS A LOT". I ASK IF THERE WAS A RECALL AND WAS TOLD "I WISH". THE DEALERSHIP SUGGESTED I SHOP AT AN AUTO PARTS STORE BECAUSE "OURS ARE PRETTY PRICEY AT $8 A PIECE, IT WILL BE COSTLY IF YOU NEED TO REPLACE LUG NUTS ON ALL 4 WHEELS". I CALLED FORD CORPORATE IN DETROIT AND WAS TRANSFERRED TO A CALL CENTER IN THE PHILIPPINES WERE THE FEMALE COULD ONLY READ FROM A SCRIPT STATING "THIS PROBLEM IS NOT COVERED BY THE MANUFACTURES WARRANTY."

THE DAY AFTER WE BOUGHT THIS VEHICLE USED HAD 78,000 MILES ON IT WE WERE DRIVING ON A 4 LANE ROAD ABOUT 60MPH WHEN THE CHECK ENGINE LIGHT CAME ON AND IT PUT ITSELF INTO NEUTRAL. THE GAS PEDDLE WOULD NOT ENGAGE. AFTER WE TURN IT OFF AND ON A COUPLE TIMES WE WERE ABLE TO DRIVE IT AGAIN. THIS HAS HAPPENED AT LEAST THREE TIMES SINCE WE HAVE OWNED IT. WE BOUGHT IT 4 MONTHS AGO. ON THREE OTHER OCCASIONS THE CHECK ENGINE LIGHT CAME ON WHILE RETURNING HOME FROM A 3 HOUR DRIVE ON A HIGHWAY GOING 60MPH DOWN A HILL AND IT WAS UNDER POWERED BUT STILL DRIVABLE. WE HAD ONE TURBO REPLACED HOWEVER THE LIGHT HAS COME ON AGAIN BUT THE DEALER COULDN'T FIX IT BECAUSE THE CHECK ENGINE LIGHT CLEARED AND THEY CAN'T FIND ANYTHING WRONG WITH IT. LAST WEEK WE WERE DRIVING IN TOWN THANKFULLY UNDER 30MPH AND THE BREAK PEDDLE GOT HARD AND COULDN'T BE PRESSED DOWN. A LIGHT CAME ON THAT SAID BREAK FAILURE WE HAD TO ENGAGE THE EMERGENCY BREAK TO STOP. WE HAD IT TOWED NO LIGHTS WERE ON WHEN IT GOT TO THE DEALERSHIP THEY PUT 30 MILES ON IT TRYING TO RECREATE THE PROBLEM AND COULDN'T GET IT TO DO IT AGAIN. THIS VEHICLE IS VERY UNSAFE IT'S A MATTER OF TIME BEFORE IT EITHER SHUTS DOWN IN THE MIDDLE OF A BUSY HIGHWAY OR THE BREAKS WON'T WORK AND CRASHES INTO SOMETHING OR SOMEONE. WE HAVE A VEHICLE NOW THAT WE CANNOT DRIVE AND CANNOT FIX AND IF WE TRADE IT IN WE WILL BE OUT A LOT OF MONEY AND THIS UNSAFE VEHICLE WILL BE PUT BACK ON THE LOT.

I WAS DRIVING AT APPROXIMATELY 50 MPH, IN A STEADY-STATE IN MILD TRAFFIC, WHEN THE WRENCH ICON IN THE LEFT-SIDE OF THE DASHBOARD LIT UP MOMENTARILY AND THE VEHICLE LOST ALL POWER. THE ENGINE WAS STILL RUNNING BUT WAS UNRESPONSIVE. I HAD TO COAST TO A STOP, TURN IT OFF THEN RE-START THE VEHICLE. IT DID SO AGAIN UPON DRIVING IT ON MONDAY AUG 19. FORD WAS CONTACTED AND DENIED THE ISSUE, EVEN THOUGH THIS EXACTLY MIMICS THE REASON FOR THE RECALL ON 2015 FORD FLEXES/LINCOLN MKTS, ETC. WITH THE SAME POWERTRAIN!

TL* THE CONTACT OWNS A 2015 FORD EXPEDITION. THE CONTACT STATED THAT THERE WAS CORROSION ON THE LIFTGATE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO MALLOY FORD OF WINCHESTER (1911 VALLEY AVE, WINCHESTER, VA 22601, (540) 667-4434) TO GET THE CORROSION TREATED. THE DEALER STATED THAT THEY WOULD TAKE PICTURES AND SEND THEM TO THE MANUFACTURER FOR REPAIR APPROVAL. THE CONTACT HAD TO TAKE HER VEHICLE TO THE DEALER FOUR SEPARATE TIMES BECAUSE THE PICTURES WOULD GET LOST DUE TO STAFF TURNOVER. THE MANUFACTURER FINALLY REJECTED THE CONTACT'S CLAIM TO HAVE THE VEHICLE REPAIRED FOR FREE. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED A CASE NUMBER. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 67,000. *BF

TL* THE CONTACT OWNED A 2015 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND HIS WIFE NOTICED SMOKE WAS COMING FROM BETWEEN THE WINDSHIELD AND THE HOOD. THE VEHICLE BURST INTO FLAMES AND BURNED TO THE FRAME. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE CONTACT STATED THAT THERE WAS NO ISSUE WITH THE VEHICLE AND CALLED COOK COUNTY FORD DEALER, (LOCATED AT 1000 S HUTCHINSON AVE, ADEL, GA 31620, (229) 896-7411) TO GET INSURANCE INFORMATION. THE VEHICLE WAS NOT TAKEN TO A DEALER AS IT WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.

ON TODAY'S DATE, APRIL 9, 2019 AT APPROXIMATELY 4:20PM CDT, I WAS ENTERING FREEWAY ACCELERATING TO 40 MPH WHEN POWER WAS LOST AND QUICKLY DECELERATED TO UNDER 5MPH. ENGINE STILL RUNNING, BUT IT WENT INTO 'LIMP HOME' MODE, NO FASTER THAN 5MPH. WAS ABLE TO GET TO DISTRESS LANE. WRENCH SYMBOL DISPLAYED ON INSTRUMENT CLUSTER. TURNED OFF ENGINE AND CHECKED OWNERS MANUAL...SYMBOL INDICATED POWER TRAIN TROUBLE. TURNED ON STARTED OK, AND CONTINUED TO FREEWAY SPEED. ABOUT 1 MILE LATER, LOST POWER AGAIN, SLOWING TO 'LIMP' MODE. THIS TIME CHECK ENGINE AND WRENCH LIGHTS CAME ON AND ENGINE NOTICEABLY ROUGH RUNNING. TURNED OFF/ON STARTED OK, EXITED FREEWAY AND DROVE CITY STREETS HOME, ABOUT 3 MILES. CHECK ENGINE LIGHT NEVER WENT OFF. WRENCH LIGHT DID GO OFF AFTER 2ND RE-START. MANUAL RECOMMENDS HAVING FORD DEALER CHECK IT OUT. THAT'S WHAT I'LL BE DOING TOMORROW. THIS SPONTANEOUS LOSS OF POWER HAS RISK OF CAUSING A CRASH FROM OTHER DRIVER'S AS SUDDEN DECELERATIONS WITHOUT BRAKE LIGHT WARNING IS VERY DANGEROUS.