1.) WE BOUGHT THE VEHICLE EARLY IN 2009 BUT NEVER HAD A REASON TO USE THE 4WD. THE FIRST TIME WE REMEMBER USING IT, THERE WAS A LOUD CLANKING SOUND. 2.) THE SECOND TIME WE REMEMBER USING THE 4WD ON THE VEHICLE, THE DRIVESHAFT TWISTED INTO FAILURE EVEN THOUGH THE VEHICLE WAS MOVING AT A SLOW RATE OF SPEED. 3.) WHEN W…
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1.) WE BOUGHT THE VEHICLE EARLY IN 2009 BUT NEVER HAD A REASON TO USE THE 4WD. THE FIRST TIME WE REMEMBER USING IT, THERE WAS A LOUD CLANKING SOUND. 2.) THE SECOND TIME WE REMEMBER USING THE 4WD ON THE VEHICLE, THE DRIVESHAFT TWISTED INTO FAILURE EVEN THOUGH THE VEHICLE WAS MOVING AT A SLOW RATE OF SPEED. 3.) WHEN WE TOOK IT TO THE DEALERSHIP, THEY INDICATED THAT WE ABUSED THE VEHICLE AND SAID THEY COULD NOT PERFORM THE WARRANTY WORK (HOWEVER, THEY DIDN'T MIND GIVING US A LOANER CAR) EVEN THOUGH WE BOUGHT THE VEHICLE FROM THEM AND THEY KNOW WE DON'T ABUSE OUR VEHICLES. I THEN CALLED FORD CUSTOMER SERVICE AND THEY IN TURN CALLED THE DEALERSHIP. THE CUSTOMER SERVICE SPOKESMAN CAME BACK AND SAID THEY STAND BEHIND THE DEALERSHIPS SERVICE DEPARTMENT AND THAT THEY CONSIDERED THE MANNER CLOSED. *TR
NHTSA ODI #10298177
47,000 miles · Dec 9, 2009
Power TrainCrash
TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. WHILE PARKED FOR TEN MINUTES, THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO A BRICK WALL. THE FAILURE CAUSED $4500 WORTH OF DAMAGES. THE FORD MANUFACTURER WAS SENT PICTURES, POLICE REPORTS AND AN EYE WITNESS TESTIMONY OF WHAT HAPPENED. SHE HAS NOT RECEIVED A RESPONSE. THE TECHNICI…
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TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. WHILE PARKED FOR TEN MINUTES, THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO A BRICK WALL. THE FAILURE CAUSED $4500 WORTH OF DAMAGES. THE FORD MANUFACTURER WAS SENT PICTURES, POLICE REPORTS AND AN EYE WITNESS TESTIMONY OF WHAT HAPPENED. SHE HAS NOT RECEIVED A RESPONSE. THE TECHNICIANS AT THE DEALER COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE 47,000.
NHTSA ODI #10295056
Mileage unknown · Apr 7, 2009
Power TrainStructureInjury
MY WIFE REACHED DOWN TO PICK UP A TOY OUR GRANDDAUGHTER HAD DROPPED. WIND BLEW CAR DOOR CLOSED, AND RETRACTABLE RUNNING BOARD RETRACTED CATCHING MY WIFE'S ARM. SHE COULD NOT FREE HERSELF. SHE SUSTAINED BRUISING TO HER ARM. *TR
NHTSA ODI #10264352
12,000 miles · Feb 10, 2009
Power Train
TL*THE CONTACT OWNS A 2008 FORD EXPEDITION. EVER SINCE THE VEHICLE WAS PURCHASED, THE TRANSMISSION HAS EXPERIENCED DIFFICULTY SHIFTING FROM GEAR TO GEAR. THE CONTACT HAS TAKEN THE VEHICLE BACK TO THE DEALER AT LEAST FOUR TIMES, BUT THEY CANNOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. UPDATED 03-…
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TL*THE CONTACT OWNS A 2008 FORD EXPEDITION. EVER SINCE THE VEHICLE WAS PURCHASED, THE TRANSMISSION HAS EXPERIENCED DIFFICULTY SHIFTING FROM GEAR TO GEAR. THE CONTACT HAS TAKEN THE VEHICLE BACK TO THE DEALER AT LEAST FOUR TIMES, BUT THEY CANNOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. UPDATED 03-09-09 *BF THE TRANSMISSION SHIFTED ERRATIC AT HIGHER GEARS. ALSO THE VEHICLE WAS SLUGGISH ON ACCELERATION. THE DEALER REPROGRAMMED THE PCM AND TCM. THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. UPDATED 03/11/09. *JB
FORD IS RECALLING 158 MY 2008 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES EQUIPPED WITH A TIRE PRESSURE MONITORING SYSTEM (TPMS) AND THE LIMO BUILDERS PACKAGE FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 138, Z"TIRE PRESSURE MONITORING SYSTEMS." THE TIRE PRESSURE WAS INCREASED FROM 35 PSI TO 40 PSI WITHOUT A COMMENSURATE UPDATE TO THE TPMS CALIBRATIONS.
Consequence & remedy
Consequence: THE TPMS INDICATOR LIGHT WILL NOT ILLUMINATE WHEN A TIRE PRESSURE IS IS 25% BELOW THE 40 PSI VALUE STATED ON THE TIRE PLACARD LABEL OCCURS.
Remedy: DEALERS WILL RECONFIGURE THE TPMS THRESHOLDS TO THE APPROPRIATE PRESSURES. THE RECALL BEGAN ON APRIL 23, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
FORD IS RECALLING 123,632 MY 2007-2008 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES. THE DOOR HANDLE HOUSING EMBOSSMENT RETAINING THE BOTTOM OF THE INTERIOR DOOR HANDLE SPRING ON ALL SIDE DOORS MAY FRACTURE DURING NORMAL CUSTOMER USAGE. THIS CAN RESULT IN INSUFFICIENT SPRING FORCE TO RETURN THE HANDLE TO THE FULLY CLOSED POSITION. THE HANDLE MAY BE LOOSE CAUSING A RATTLE OR NOISE AND THE HANDLE MAY NOT RETURN TO THE FULLY CLOSED POSITION. THIS CONDITION MAY ALSO PROVIDE A DELAYED RESISTANCE WHEN ACTUATING THE HANDLE PRIOR TO OPENING THE DOOR.
Consequence & remedy
Consequence: IN THE EVENT OF A SIDE IMPACT CRASH, THE INTERIOR DOOR HANDLE MAY CAUSE THE DOOR LATCH TO OPEN INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT.
Remedy: DEALERS WILL REPLACE THE INTERIOR HANDLE SPRING ON ALL SIDE DOORS. THE RECALL BEGAN ON MARCH 5, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
CERTAIN VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS SPECIFIED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE DRIVER AIR BAG MODULE MAY NOT HAVE BEEN PROPERLY ASSEMBLED.
Consequence & remedy
Consequence: THIS CONDITION MAY PREVENT THE DRIVER AIR BAG FROM PROPERLY DEPLOYING AND REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE YOUR DRIVER AIR BAG MODULE FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 20, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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