NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
215 reports36,000 miles · Jun 20, 2011
Vehicle Speed ControlFire
TL*THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AT HIS RESIDENCE, THE VEHICLE CAUGHT ON FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS NOT MOVED OR REPAIRED. THE VEHICLE WAS NOT DIAGNOSED REGARDING THE FAILURE, BUT THE CONTACT HEARD THAT IT MAY HAVE BEEN A VEHICLES SPEED CONTROL FAILU…
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TL*THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AT HIS RESIDENCE, THE VEHICLE CAUGHT ON FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS NOT MOVED OR REPAIRED. THE VEHICLE WAS NOT DIAGNOSED REGARDING THE FAILURE, BUT THE CONTACT HEARD THAT IT MAY HAVE BEEN A VEHICLES SPEED CONTROL FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 36,000.
NHTSA ODI #10407501
101,700 miles · May 25, 2011
Visibility
OUR 2007 FORD EXPEDITION WAS SITTING IN OUR DRIVEWAY, WHEN OUR NEIGHBOR HEARD A LOUD POP NOISE. WHEN HE LOOKED, HE SAW THAT OUR BACK LEFT WINDOW HAD SHATTERED--FOR NO REASON. THIS IS THE 2ND WINDOW TO SHATTER FOR NO REASON. LUCKILY OUR KIDS WERE NOT IN IT, OR THEY COULD HAVE BEEN INJURED. WE WILL NOW HAVE TO REPLACE THE 2ND WIND…
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OUR 2007 FORD EXPEDITION WAS SITTING IN OUR DRIVEWAY, WHEN OUR NEIGHBOR HEARD A LOUD POP NOISE. WHEN HE LOOKED, HE SAW THAT OUR BACK LEFT WINDOW HAD SHATTERED--FOR NO REASON. THIS IS THE 2ND WINDOW TO SHATTER FOR NO REASON. LUCKILY OUR KIDS WERE NOT IN IT, OR THEY COULD HAVE BEEN INJURED. WE WILL NOW HAVE TO REPLACE THE 2ND WINDOW IN OUR TRUCK IN LESS THAN A YEAR FOR THEM SPONTANEOUSLY SHATTERING. *TR
NHTSA ODI #10402683
Mileage unknown · May 19, 2011
Seats
WE PURCHASED A NEW 2007 INAUGURAL MODEL OF THE EXPEDITION EL. OUR VEHICLE SEATS 8 AND WE ARE A FAMILY OF 7. ONE MIDDLE SEAT IS GENERALLY FOLDED OUT OF USE, OCCASIONALLY USED FOR A CHILD, RARELY USED FOR AN ADULT. WHILE ON A DAY TRIP IN MARCH MY AVERAGE SIZED BROTHER SAT IN THE RIGHT SIDE OF THE MIDDLE ROW SEATS. THROUGHOUT OU…
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WE PURCHASED A NEW 2007 INAUGURAL MODEL OF THE EXPEDITION EL. OUR VEHICLE SEATS 8 AND WE ARE A FAMILY OF 7. ONE MIDDLE SEAT IS GENERALLY FOLDED OUT OF USE, OCCASIONALLY USED FOR A CHILD, RARELY USED FOR AN ADULT. WHILE ON A DAY TRIP IN MARCH MY AVERAGE SIZED BROTHER SAT IN THE RIGHT SIDE OF THE MIDDLE ROW SEATS. THROUGHOUT OUR TRIP THE SEAT BACK WOULD NOT HOLD TO SUPPORT HIM AND WAS REPEATEDLY FLYING BACKWARD. THIS IS HOW WE DISCOVERED THE PROBLEM. WERE THERE TO BE AN ACCIDENT NOT ONLY WOULD THE SEAT NOT HOLD TO PROTECT THE PASSENGER IT COULD ACTUALLY CAUSE SERIOUS INJURY OR DEATH BECAUSE OF THIS DEFECT. THIS VEHICLE IS ONLY A FEW YEARS OLD AND HAS BEEN USED WITH NORMAL FAMILY WEAR AND TEAR. IT HAS NOT BEEN ABUSED IN ANY WAY. WE DO NOT KNOW IF THIS IS A FAILED/DEFECTIVE PART AFFECTING THIS ONE SEAT IN OUR VEHICLE OR IF THERE IS SOMETHING STRUCTURALLY UNSOUND IN THE SEAT DESIGN OF THE EXPEDITION. WE HAVE CONTACTED FORD REGARDING THE ISSUE AND THEY TELL US THEY ARE COMMITTED TO SAFETY AND SHARE OUR CONCERN YET WILL DO NOTHING ABOUT IT BECAUSE THE NEW VEHICLE WARRANTY IS NO LONGER IN EFFECT. THIS ANSWER IS UNACCEPTABLE AND THEY ARE USING EMPTY WORDS. MY FATHER WAS KILLED IN A CAR ACCIDENT AND I HAVE 5 CHILDREN THAT I DRIVE AROUND DAILY. SAFETY IS MY NUMBER ONE PRIORITY IN A VEHICLE. I AM CONCERNED PRIMARILY FOR THE SAFETY OF MY OWN FAMILY BUT ALSO ALL THOSE ON THE ROAD. PLEASE HELP ME RESOLVE THIS ISSUE WITH FORD. IT IS A VERY EXPENSIVE REPAIR WHICH I THINK FORD IS RESPONSIBLE FOR BUT FURTHERMORE THEY ARE SHOWING A VERY CARELESS ATTITUDE REGARDING A SERIOUS SAFETY ISSUE WHICH MAY AFFECT MORE THAN SIMPLY OUR OWN VEHICLE. THANK YOU FOR YOUR ASSISTANCE WITH THIS MATTER AND FOR ALL YOU DO TO ENSURE SAFETY ON THE ROAD. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10403170
61,000 miles · Apr 11, 2011
Electronic Stability Control (esc)Service Brakes, Hydraulic
ANT-SKID CONTROL LIGHT FLASHED THREE TIMES, STARTED TO COME TO A STOP. THE 2007 FORD EXPEDITION STARTED TO SHAKE, TRUCK SPEED UP, AND IN A TURN ALMOST HIT ON COMING CAR. PARK THE TRUCK DRIVE IT FOR 30 MILES NOTHING HAPPEN AGAIN. LOOKING ON LINE FOR MORE PEOPLE HAVING THIS PROBLEM. TRUCK HAS 60,000 MILES ON IT. *TR
NHTSA ODI #10395541
67,000 miles · Feb 14, 2011
Visibility
2007 FORD EXPEDITION LIMITED EL. DRIVER SIDE WINDOW REGULATOR BROKE AT 67K MILES. I HAD TO ORDER A NEW ONE AND REPLACE THE ENTIRE UNIT. *TR
NHTSA ODI #10382592
39,000 miles · Feb 13, 2011
Electrical System
MY EXPEDITION JUST TURNED OFF WHILE DRIVING ABOUT 45 MPH, I FELT MY SEAT GO BACK AND THE LOCK OUT LIGHT WAS FLASHING ON THE DASH. THOUGHT WOULD BE A SIMPLE FIX WHEN THE FORD MECHANIC LOOKED AT IT SAID A WIRE HIT THE FRAME AND BURNT OUT THE ENTIRE FUSE BOX . 4 GRAND OUT OF POCKET! *TR
NHTSA ODI #10382502
43,000 miles · Feb 2, 2011
Electrical System
DRIVER SIDE POWER WINDOW OPERATES VERY SLOW , SOMETIMES STOPS WHEN TRYING TO CLOSE. BOTH DRIVER AND PASSENGER WINDOWS FREEZE SHUT WONT OPERATE TILL CAR IS HAS BEEN WARMED FOR SEVERAL MILES. *TR
NHTSA ODI #10380025
45,000 miles · Jan 31, 2011
Engine And Engine Cooling
THE 5.4L ENGINE HAS A TAPPING NOISE COMING FROM THE TOP HALF OF THE MOTOR ON THE PASSENGER SIDE. IT OCCURS WHEN THE ENGINE IS IDLING AT A STAND STILL. IT HAPPENS RANDOMLY. HAVE BEEN SPEAKING WITH FORD WARRANTY AND DEALERS TRYING TO GET FIXED AND BECAUSE IT IS INTERMITTENT THEY DO NOT WANT TO WORK ON. WE HAVE TAKEN TO 2 DEALER…
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THE 5.4L ENGINE HAS A TAPPING NOISE COMING FROM THE TOP HALF OF THE MOTOR ON THE PASSENGER SIDE. IT OCCURS WHEN THE ENGINE IS IDLING AT A STAND STILL. IT HAPPENS RANDOMLY. HAVE BEEN SPEAKING WITH FORD WARRANTY AND DEALERS TRYING TO GET FIXED AND BECAUSE IT IS INTERMITTENT THEY DO NOT WANT TO WORK ON. WE HAVE TAKEN TO 2 DEALERS A TOTAL OF 3 TIMES AND SPOKEN WITH FORD WARRANTY AND THEY REFUSE TO PAY TO HAVE THE MOTOR OPENED UP AND LOOKED AT. *TR
NHTSA ODI #10379730
71,000 miles · Jan 10, 2011
Visibility
WINDOW REGULATORS FAILED ON FRONT DRIVER AND PASSENGER SIDES WITHIN TWO WEEKS OF EACH OTHER. *TR
NHTSA ODI #10375528
74,500 miles · Jan 10, 2011
Traction Control System
WHILE EXITING THE BYPASS THE TRACTION ASSIST CAME ON FOR NO REASON CAUSING THE TRUCK TO SHAKE AND ALMOST FELT LIKE THE TRUCK ACCELERATED AS I HIT THE BREAK. IT WAS ON A TURN BUT I WAS ACTUALLY GOING UNDER THE SPEED LIMIT ON DRY ROAD. STARTING TO HAVE MORE PROBLEMS WITH THIS VEHICLE TO THE POINT IT IS TROUBLING ME TO EVEN DRIVE O…
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WHILE EXITING THE BYPASS THE TRACTION ASSIST CAME ON FOR NO REASON CAUSING THE TRUCK TO SHAKE AND ALMOST FELT LIKE THE TRUCK ACCELERATED AS I HIT THE BREAK. IT WAS ON A TURN BUT I WAS ACTUALLY GOING UNDER THE SPEED LIMIT ON DRY ROAD. STARTING TO HAVE MORE PROBLEMS WITH THIS VEHICLE TO THE POINT IT IS TROUBLING ME TO EVEN DRIVE OR HAVE MY KIDS IN OR AROUND THE VEHICLE AND WANTED TO GET IT ON RECORD. WILL BE POSTING OTHER INCIDENTS THAT HAVE OCCURED SINCE I HAVE OWNED THIS VEHICLE WHICH IS ONLY A MONTH THIS WEEK. *TR
NHTSA ODI #10375524
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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