1999 Ford Escort

1999 ESCORT AUTOMATIC TRANSMISSION WAS COMPLETELY REPLACED AT 30,906 MILES (6/8/2001). 35,386 MILES LATER (3/30/2004), THE DIFFERENTIAL ASSEMBLY BLEW UP AND DESTROYED THE AUTOMATIC TRANSMISSION. FORD'S CUSTOMER SUPPORT CNTR ON 4/6/04 SAID I WOULD BE RESPONDED TO WITHIN 3 BUSINESS DAYS. I TRIED E-MAILING THEM AGAIN, AND I STILL HAVE NO RESPONSE. A TOTAL OF 66,292 MILES AND TWO NEW TRANSMISSIONS BROKEN. TODAY IS SIX BUSINESS DAYS LATER. I FEEL I AM NOW BEING IGNORED BY FORD. THEY KNOW I HAVE BOUGHT 8 FORD CARS/TRUCKS SINCE 1977. I HAVE DMV RECORDS FOR 6 OF THEM.

MY 1999 FORD ESCORT EXCESSIVELY STALLS, IDLES LOW AND ACTS LIKE IT IS CHOKING WHEN I HAVE COME TO A STOP OR I AM STARTING THE CAR. THE CAR STALLS WHEN COMING TO A STOP AT STOP LIGHTS. IT SEEMS LIKE WHEN THESE CARS REACH A CERTAIN TEMPERATURE THEY SHUTDOWN. I HAVE TAKEN MY CAR TO THE DEALER AND THEY WERE UNABLE TO FIX THE PROBLEM. THEY HAD ME CHANGE THE MASS AIRFLOW SENSOR, THROTTLE BODY, REPLACE ENGINE MOUNTS, REPAIRED THE TRANSMISSION TWICE AND THE CAR STILL STALLS AND THE TRANSMISSION CONTINUES TO GO BAD. I HAVE DONE RESEARCH ON OTHER CONSUMERS COMPLAINTS ABOUT THIS VEHICLE TYPE AND HAVE NOTICED THAT THEY ARE EXPERIENCING THIS SAME PROBLEM. THERE NEEDS TO BE A RECALL OF THIS VEHICLE TYPE AND CONSUMERS NEED TO BE REIMBURSED FOR MONEY SPENT ON REPAIRS. PLEASE HAVE THIS INVESTIGATED BECAUSE THE CARS ARE UNUSABLE AND DANGEROUS. THIS SUDDEN STALLS WHEN DRIVING CAN CAUSE A MAJOR ACCIDENT. *LA

THE CLEARCOAT ON THE BLACK PAINT OF MY 1999 FORD ESCORT ZX2 HAS CRACKED. THERE ARE FINE WHITE CRACKS COVERING THE CAR BODY BUT MAINLY ON THE HOOD. I TOOK THE CAR TO THE DEALERS AUTO BODY SHOP AND WAS INFORMED THAT IT WAS A FACTORY DEFECT AND THAT THEY HAD SEEN THIS PROBLEM ON OTHER BLACK CARS. SO FAR BOTH THE DEALER, GUS JOHNSON FORD, AND FORD CUSTOMER SERVICE HAVE REFUSED TO STAND BEHIND THEIR PRODUCT. THIS VEHICLE IS COVERED UNDER THE EXTENDED WARRANTY.

I HAVE A MANUFACTURING DEFECT IN MY 1999 FORD ESCORT, WHICH I AM SECOND OWNER OF. I CONTACTED LOCAL DEALER FROM WHERE PURCHASED AS USED CAR, YORK MOTORS, WHOM TOLD ME TO CONTACT LOCAL FORD DEALER, GALPIN FORD. TONY PACINI, AT GALPIN, CONTACTED SCOTTSDALE FORD ENGINEER, WITH PICS I PROVIDED OF DEFECT. AFTER A FEW WEEKS ENGINEER WAS ABLE TO COME TO MY PLACE OF EMPLOYMENT AND SEE IT UP CLOSE. ENGINEER CONFIRMED THAT THE REAR QUARTER PANEL FOR THE CAR HAD BEEN "PRESSED TO THIN" IN THE MANUFACTURING PHASE. I GOT THE ESTIMATE FOR REPAIR, AS THEY REQUESTED, FOR APPROX. $1500.00. NOW THEY ARE TELLING ME THAT THIS FITS UNDER THEIR "GOOD WILL" POLICY AND I WOULD BE LUCKY IF FORD WILL PAY FOR 50% OF THE REPAIRS. THE DAMAGE IS AN OPEN GASH OF 17" IN THE REAR DOOR CASING. I HAVE SMALL CHILDREN, WHOM RIDE IN THE BACK AND CAN CUT THEMSELVES SEVERLY WITH THIS FAULT. ACCORDING TO THE BODY SHOP, WHERE I GOT ESTIMATE AND WHOM TOLD ME TO DO THIS COMPLAINT, THE REPAIR PROCEDURE THAT FORD INITIALLY REQUESTED WOULD HINDER THE PROPER CRASH COMPRESSION OF THE CAR AND THEREFORE INCREASE DANGER IN AN ACCIDENT. NEEDLESS TO SAY, I HAD ORIGINALLY ASKED THE FORD ENGINEER AND MR. PACINI THAT IF FORD WAS NOT WILLING TO CONSUME THE COST OF REPAIRS, THAT I WOULD BE WILLING TO GIVE THEM THE CAR AND TAKE MY CHOICE OFF THEIR USED CAR LOT, WITH NO DIFFERENCE IN MY CAR PAYMENTS OR COST. JUST A FLAT OUT TRADE. IF YOU NEED THE CORRESPONDENCES I HAVE ENCURRED WITH FORD I WOULD BE GLAD TO FORWARD THEM TO YOU WITH PICTURES OF THE FAULT.