552 distinct owner reports with a transmission-specific component in this snapshot.
General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.
The bushing for the internal shifter does not stay in place and the car can then not change gears. It has been a recall on “vin specific” cars. How can a recall be vin specific when all 2013-2014 Ford Escape vehicle are having the same issue. My vehicle did not have a protective cap on top of the bushing to prevent it from comin…
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The bushing for the internal shifter does not stay in place and the car can then not change gears. It has been a recall on “vin specific” cars. How can a recall be vin specific when all 2013-2014 Ford Escape vehicle are having the same issue. My vehicle did not have a protective cap on top of the bushing to prevent it from coming off which is what the recall is for.
I have a 2014 Ford Escape VIN:[XXX] (mfg date 11/2013) that almost killed somebody. I put the car in Park and got out of the car, It then proceeded to roll backwards towards a crowd of people. I was able to jump back in the car and put on the emergency brake to stop the car. Turns out their is a recall : FORD Safety Recall 18S20…
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I have a 2014 Ford Escape VIN:[XXX] (mfg date 11/2013) that almost killed somebody. I put the car in Park and got out of the car, It then proceeded to roll backwards towards a crowd of people. I was able to jump back in the car and put on the emergency brake to stop the car. Turns out their is a recall : FORD Safety Recall 18S20 – Shift Cable Bushing Replacement affecting 2013-2014 Ford Escape, & 2013-2016 Ford Fusion. Unfortunately, I never got a recall notice because the recall only covers Escapes up to 9/2013. How can I get my car added to the Recall? Thank You in advance. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Transmission linkage bushing crumbled apart and the vehicle rolled out into parking lot isle as I was in the store. The car showed it was in park but was actually stuck in gear. This part was recalled in 2018 but my vehicles Vin was not part of recall.
The contact owns a 2014 Ford Escape. The contact stated that the vehicle would not shift out of PARK. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V471000 (Power Train) however, the VIN was not …
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The contact owns a 2014 Ford Escape. The contact stated that the vehicle would not shift out of PARK. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V471000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 107,000.
At approximately 100,000 miles, the transmission blew out while my son was driving the vehicle on a bridge of a freeway. The engine, sputtered, locked up, would not stay in drive and died. He had to maneuver to safety in the middle of the road on a dangerous bridge. We had the transmission supposedly replaced at Future Ford of C…
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At approximately 100,000 miles, the transmission blew out while my son was driving the vehicle on a bridge of a freeway. The engine, sputtered, locked up, would not stay in drive and died. He had to maneuver to safety in the middle of the road on a dangerous bridge. We had the transmission supposedly replaced at Future Ford of Concord. This repair took close to three weeks. Upon return of the car, the same thing happened again. We returned the car to the dealer. It stayed for another four weeks while they ran diagnostics, and supposedly fixed the car. Not more than 100 miles later the car experienced the same thing as the original incident. My son was once again on the freeway, the car lost all power, the transmission light went on and the car is again currently at Future Ford of Concord. Cars should not have transmission problems such as this with only 100,000 miles. And, if the problem was fixed, then we should not have had to take the car back two additional times for the same thing. I believe there exists a significant problem with the transmission of this 2015 Ford EXCAPE.
The contact owns a 2013 Ford Escape. The contact stated that after shifting to the park position with the engine running, the vehicle suddenly began to roll backward. The driver was able to stop the vehicle by using the parking brake. The vehicle was then unable to be restarted and was towed to the local dealer to be diagnosed. …
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The contact owns a 2013 Ford Escape. The contact stated that after shifting to the park position with the engine running, the vehicle suddenly began to roll backward. The driver was able to stop the vehicle by using the parking brake. The vehicle was then unable to be restarted and was towed to the local dealer to be diagnosed. The contact was informed that the transmission shifter cable bushing had failed and needed to be replaced. The vehicle was repaired, and the failure was remedied. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number 18V471000 (Power Train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was approximately 186,000.
I had driven my vehicle normally until one day I put the car into Park and it continued to roll forward. The shifter was stuck in park and would not move, but my dash indicated the vehicle was in Nuetral. The cable between the shifter and the transmission was damaged. Prior to this the sun roof has stopped working and my b…
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I had driven my vehicle normally until one day I put the car into Park and it continued to roll forward. The shifter was stuck in park and would not move, but my dash indicated the vehicle was in Nuetral. The cable between the shifter and the transmission was damaged. Prior to this the sun roof has stopped working and my backup camera started malfunctioning as well. This is after I had to get the fuel injector replaced and the turbo replaced before that.
Earlier this year my car began shaking while I was driving it and when it was time for me to park, I couldn't move my shifter. I had to use the emergency break to keep my car in place. I noticed that my shift linkage had eroded and I had to place a temporary one from Auto Zone on there so I could continue driving. Ever since the…
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Earlier this year my car began shaking while I was driving it and when it was time for me to park, I couldn't move my shifter. I had to use the emergency break to keep my car in place. I noticed that my shift linkage had eroded and I had to place a temporary one from Auto Zone on there so I could continue driving. Ever since then, my new shift linkage continues to pop off and I am constantly having to use the emergency break to keep my car from going anywhere and placing the temporary shift link back on. I looked up recalls for my vehicle and noticed that other Fords had the same problem and were issued a recall, however, my particular vehicle did not fall under the recall list. There has been no warning signs that come on my dash which is very alarming. The only reason I ever know that the link is about to pop off is because my shifter becomes very loose and wiggles. This incident has happened several times dating back to around April 2021, and the most current time this has happened is today, September 7, 2021.
When parking, transmission failed to go into park. After engine was turned off and my foot removed from brake, the car unexpectedly rolled forward downhill into the curb. The shifter cable bushing had disconnected from the transmission, so the vehicle failed to go into Park even though the shifter in the cabin showed to be in …
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When parking, transmission failed to go into park. After engine was turned off and my foot removed from brake, the car unexpectedly rolled forward downhill into the curb. The shifter cable bushing had disconnected from the transmission, so the vehicle failed to go into Park even though the shifter in the cabin showed to be in Park. This has been confirmed by the Ford dealership that repaired it. There was no prior warning. Luckily, I parked facing a curb rather than another vehicle or roadway, so I didn’t hit anything other than a bush at the curb. However, the vehicle did have to be towed into the dealership for repair. Ford has recalled other 2013-2014 Escapes for this EXACT issue, but my 2013 Escape is not covered by the current recall.
The contact owns a 2017 Ford Escape. The contact stated while driving 15 MPH, the vehicle stalled with the service transmission message displayed on the instrument panel. The vehicle failed to restart and was towed to a dealer where he was informed that the clutch had failed and that the transmission needed to be replaced. The m…
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The contact owns a 2017 Ford Escape. The contact stated while driving 15 MPH, the vehicle stalled with the service transmission message displayed on the instrument panel. The vehicle failed to restart and was towed to a dealer where he was informed that the clutch had failed and that the transmission needed to be replaced. The manufacturer was notified of the failure and referred him to NHTSA. The vehicle was not repaired. The failure mileage was approximately 98,000.
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor Company (Ford) is recalling certain 2015 Escape vehicles equipped with 2.0L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shifter bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S25.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2015 Escape vehicles equipped with 2.0L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shifter bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S25.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2015 Escape vehicles equipped with 2.0L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shifter bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S25.
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Consequence & remedy
Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Consequence & remedy
Consequence: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence & remedy
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Additional source detail variants (2)
Power Train:automatic Transmission:lever And Linkage:floor Shift
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
Consequence & remedy
Consequence: A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
Consequence & remedy
Consequence: SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
Remedy: DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Related NHTSA investigations
0
No component-matched exact-year investigations in this snapshot.
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