2019 Ford Escape

The contact owns 2019 Ford Escape. The contact stated that while driving at various speeds, she became aware that a part was dragging in the rear of the vehicle. The vehicle was taken to the local dealer, who diagnosed that the rear driver's side brake pads and rotors were significantly worn compared to the rear passenger's side brake pads and rotors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,863.

The contact owns a 2019 Ford Escape. The contact stated while driving approximately 75 MPH, the vehicle started to stall and lost motive power. The contact stated that it was like gasoline was not getting to the engine. Additionally, the contact stated that she had been having difficulty shifting the vehicle into drive (D) or park (P). The contact stated that when she shifted the vehicle into the selected gear, the vehicle would hesitate before moving and then abruptly respond. The contact stated that the check engine light was illuminated. The contact drove the vehicle to an independent mechanic who diagnosed that the vehicle needed the canister purge valve replaced. The vehicle had not been repaired. Additionally, the contact had researched online and related the failure of the canister purge valve to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the failure of the transmission to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.

1. The transmission "zooms" and revs higher as I'm breaking. I'm afraid that the gear will slip and I won't be able to stop - especially if it's icy on the road. 2. When the car is turned off completely, there's a mechanical sound that persists for 10min. It's not the water/cooling pump or the engine cooling down. It sounds like an ATM machine that's trying to dispense cash, but can't. I suspect this is draining the battery. 3. On my way to work yesterday, the key (and the spare key) were not recognized and I couldn't start the car. Lights came on, so I didn't think it was the battery. This morning, battery is dead. I really think it's a result of whatever is causing the sounds mentioned in #2 above. While #1 is a safety issue to myself and other motorists, the issues reported in #2 and #3 are personal safety concerns. I am a woman who commutes from gig to gig, traveling through sketchy neighborhoods, and parking in dimly lit public parking garages. If I cannot start the car or it goes dead, I could get mugged or physically hurt.

The ERG or Purge Valve failed, causing a hole to be burned into my intake manifold, which caused my car not to be able to read my fuel properly which caused air and heat to build which caused my catalytic converter to melt. The danger is my car could’ve caught on fire, a check engine light came on and we went to AutoZone and they said the code read O2 censor, but nothing ever indicated ERG or Purge Valve. Ford of Dalton said he’s never seen one do this kind of damage.

We bought this new Ford Escape at Malloy Ford in December 2019. It now has just under 21,000 miles. We have never had any prior wiper problem. Our Escape is a Titanium model with intermittent wipers that adjust automatically to whatever speed is needed to clear whatever amount of rain is hitting the windshield. On January 31, 2023, we made a trip from Falls Church, VA to our home in Slanesville, WV. The trip started out with intermittent rain, so our wipers were on – sometimes in the intermittent position and sometimes on full time at regular speed. As we passed through Winchester, VA, the rain had stopped but the wiper control was still in the intermittent position. We proceeded north on 522 and headed west on 127 toward Slanesville for several miles. At that point the wipers had not moved for a number of miles, with the control lever still in the intermittent position. Suddenly, without me touching the wiper control at all, the wipers jumped up especially quickly and especially far and stayed in the up position. The driver’s side wiper actually moved past the windshield post so the tip of the wiper was off the windshield and flapping in the wind. After remaining in this extreme up position for several seconds the wipers moved back down to the cowl and then back up to the same extreme up position where they held in place. At this point I moved the wiper control from the intermittent position to the “off” position, at which time the driver’s side wiper moved back down to the cowl and the passenger side wiper remained up in the extreme upright position. The wipers remained in these different positions for several more miles until we arrived home, and they stayed in these positions when I shut off the car. I called my mechanic who told me I could move the passenger side wiper by hand to its down position and restart the car to see what happened. When I did this the wipers stayed down at the cowl because the control was still “off.” When I moved the contr

The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. After refueling the vehicle, the contact had to depress the accelerator pedal to the floorboard then turn the key in the ignition until the vehicle started. The contact took the vehicle to a certified mechanic who diagnosed the vehicle and determined that the EVAP failed, making it difficult to start the vehicle. The certified mechanic cleared the warning light. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

The contact owns a 2019 Ford Escape. The contact stated she had front-end parked her vehicle in her garage, as she had placed the vehicle into park (P) and was exiting the vehicle, the vehicle rolled backward at approximately 2 MPH. The contact stated that the driver's side front tire ran over both her feet. The contact stated that the driver's vehicle door hit the right side of her body. The contact stated that the vehicle rolled down her driveway and stopped in her neighbor's front yard. The contact stated that the police were on the scene and wrote a report. The contact was transported by ambulance to the Emergency Room where she was treated for severe bruising on both feet and bruising on her ribs on her right side. The contact stated that there were no broken bones. The vehicle had been moved back into the contact's garage and placed in park (P). The vehicle had not been taken to a dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 35,000. The contact stated that the failure mileage was about 33,644.

The contact owned a 2019 Ford Escape. The contact stated while driving 20 mph and intersecting into the highway, a service van crashed into the front driver-side tire/bumper. The contact stated no air bags were deployed. The contact sustained bruises on her chest due to the seat belt and her husband had deep tissue injuries from his neck to his waist. The contact and her husband sought medical attention the following Monday from their medical physician. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed towing lot. The contact called the local dealer and made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 58,000.