2019 Ford Escape

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine block had failed, causing coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 110,000.

The contact owns a 2019 Ford Escape. The contact stated while starting the vehicle, there was white smoke coming from the exhaust, with the check engine warning light illuminated. The contact exited the vehicle and checked under the hood and became aware that the coolant reservoir was low on coolant. The contact refilled the coolant reservoir and drove to a local dealer where the vehicle was diagnosed. The contact was informed that there was a misfire in cylinders #2 and #3 due to coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,899.

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket had failed due to coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 30,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine and the engine hot warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact allowed the vehicle to cool down. The vehicle was driven to the residence. The following day, the contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 10 MPH. The contact stated that the engine overheated. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was being repaired. In addition, the contact was informed that the failure was due to a defect in manufacturing. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000.

The contact owns a 2019 Ford Escape. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated, and the vehicle started shaking abnormally. The contact pulled over to the side of the road and allowed the vehicle to cool off before continuing to drive home at slow speeds. The vehicle was towed to the dealer where it was diagnosed and determined that coolant was leaking into cylinders #2 and #3, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired; however, the contact was unable to retrieve the vehicle due to lack of coverage for the repair. The manufacturer was made aware of the failure and confirmed there was no recall on the VIN. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 55,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving up an incline at approximately 30 MPH, there was a loud clanking sound coming from the engine compartment. The contact stated that the vehicle started to shudder and vibrate with the check engine warning light illuminated. The vehicle was taken to the local mechanic to be diagnosed. The contact was informed that the failure was caused by coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 90,000.

The contact owns a 2019 Ford Escape. The contact stated when the vehicle was cold started, the engine was idling rough but then started running normally. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block, and that the engine needed to be replaced. The vehicle was not repaired. The contact stated that prior to the check engine warning light being illuminated, the contact had been adding coolant to the coolant reservoir every several weeks. The contact had not observed any coolant leaks on the driveway. The manufacturer was informed of the failure. The failure mileage was approximately 57,000.

The contact owns a 2019 Ford Escape. The contact stated while operating the vehicle, the check engine warning light illuminated and remained illuminated. The contact stated that the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant intrusion into cylinder #2, causing a misfire in the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 84,000.

The contact owns a 2019 Ford Escape. The contact stated that there was heavy white smoke coming from the exhaust pipe. The contact stated that the failure persisted, with a sputtering sound coming from the engine with the check engine warning light illuminated. The vehicle was driven to an independent mechanic who immediately referred the contact to the dealer. The vehicle was towed to a dealer where a diagnostic test was performed. The diagnostic test showed coolant intrusion into engine cylinder #3. The contact was provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 87,945.