2019 Ford Escape

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, the contact attempted to shift into reverse (R); however, the transmission failed to shift as desired. Additionally, the contact stated that while driving at 40 MPH, the vehicle started to overheat. The engine overheating warning light was illuminated. The vehicle was towed to the dealer, who informed the contact that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000.

The contact owns a 2019 Ford Escape. The contact stated while driving 35 MPH, the engine overheating warning light illuminated. The contact stated that prior to the failure, the vehicle had received an oil change and the coolant reservoir was topped off. The vehicle was taken to the dealer where it was diagnosed with coolant leaking into the cylinder and that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 86,235.

WHEN GOT THE ESCAPE I WAS IN TENNESSEE ORDERED IT FROM TEXAS. FORD SALES MAN BROUGHT IT TO ME, BUT I DIDNT GET TO TEST DRIVE. GOT THERE AT NIGHT SIGN PAPERS THEN THE NEXT MORNING(FIRST TIME DRIVING) WAS DRIVING AND WHEN I STOPPED AT THE RED LIGHT, THEN ACCELERATED IT STARTED SHAKING THEN IT STOPPED. STILL DOES TILL THIS DAY EITHER WHEN ITS A FULL STOP OR GOING LIKE 30 ,70. THEY DIDNT TELL ME IT WAS A REAR ENDED COLLISION CAR. AFTER A MONTH I SIGNED IN TO CARFAX FOUND OUT IT NEEDED A RECALL FOR TRANSMISSION SHIFTER CABLE BUSHING.CALLED FORD AND THEY SAID THEYLL CALL ME BACK ONCE THEY RECIEVED THE PART.NEVER CALLED ME BACK ,CALLED AGAIN AND SAID THEY STILL WAITING. MOVED TO TEXAS ABOUT 4 MONTHS AGO WENT HERE IN TEXAS.GOT IT REPLACED THOUGHT THAT WAS THE REASON IT SHAKES BUT APPERANTLY NOT. I WAS TOLD I HAVE GOLD CERTEFIED USED VEHICLE. WENT TO FOR ONE DAY AND WAS TOLD THAT ONLY THE BOLD PARTS NOTHING THAT WEARS OFF. WASNT REALLY HELPFUL. CAN YOU GUYS PLEASE LET ME KNOW. ITS BEEN A YEAR SINCE I GOT IT AND HAVENT BEEN ABLE TO DRIVE AS IS MY NEW CAR,BUT SHAKES MOST OF THE TIME.WHEN I TURN I HEAR A POP SOMETHING AROUND LEFT TIRE. AND ARE BREAKS ON ME. I BELIEVE ITS THE TRANSMISSION BECAUSE WHEN I PUT IN PARK OR SOMETHING ITS A HARSH CHANGE AND WHILE DRIVING IT FEELS LIKE IT STRUGGLES TO CHANGE GEAR. THANK YOU

My engine has randomly shut off in the middle of driving. I have taken it to the dealership to be serviced two times. The first time they thought they fixed the issue. But it didn’t work. The second time they couldn’t find anything wrong. Our safety is 100% at risk as it happens in the middle of driving. I have a one and two year old who have been in the car every time it has happened. We have luckily been able to get off the highway each time, but I drive across a 25 minute bridge twice a day to work and back home with my children..across water! My service light has only come on the time they were able to fix something, which again did not fix the problem. But I do get the same message each time on my dashboard that says auto start stop needs to be restarted manually.

The car started having shifting problems. An hour later, we got an error message in our display saying "transmission failure" and to stop immediately. We stopped and called to be towed. Luckily we were not on highway. Should we have been in a heavy traffic, we could have gotten into a situation, where the car wouldn't be steerable while driving. The repair shop told us first that the flywheel was gone. A week later they told us, that the transmission must be replaced too. It looks like we will be without our car for months.

The vehicle was running then a warning stated stop safety. It started slowing down on its own with vehicles behind me. Luckily I was able to get to safety with out and accident. This started in May. The temperature control went to hot. It was taken to Ford and a diagnostic was performed. It had fault codesP0217, I P0302, P0303, P0316, and P1285. l found out that it is a coolant leak problem and it will overheat. I need a motor or another vehicle. I was told I will continue to have issues with this vehicle with that problem Since May, the vehicle had to be towed two times and it is still the same issues.

The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light had been illuminated intermittently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 53,000.

This vehicle has the 1.5L turbo engine and 64,xxx miles on it. Recently there has been large amounts of smoke come out of the exhaust after the car sits for several hours at a time. There are not any service/check engine lights on, however I feel as if it is only a matter of time before something bad happens to this vehicle. I have owned it since it was brand new and this is the only issue that has happened with this car. This is my wife's daily driver and with two kids and one on the way this could cause issues at a very bad time.

I was not informed of a safety recall prior to purchasing the vehicle in August of 2022. I was told there were no recalls on it. In addition to that when I brought up my complaint with the dealership they stated they did not see the repair in there system and it was most likely due to them not updating it after a repair. I am enquiring about a failure to disclose claim and if the dealership was required to do that prior to my purchase. In addition to this, there was a coolant leak in my vehicle that leaked all over the engined and was causing it to misfire violently.

The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the canister purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the warranty had expired. The contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 45,000.