2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera failure was intermittent. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 26V011000 (Equipment); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 167,000.

The contact owns a 2016 Ford Escape. The contact stated that within a year of purchasing the vehicle, the reverse lights failed to illuminate while shifted into reverse(R). The vehicle was taken to a dealer for service; however, the mechanic informed the contact that the dealer was unaware of how to fix the vehicle. The contact stated that the rearview camera occasionally displayed an upside-down image while the vehicle was in reverse(R). The vehicle was taken back to the same dealer, and the dealer was unaware of how to fix the vehicle. The contact then received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The manufacturer was not notified of the failure. The failure mileage was unknown.

Transmission failed. This is the third transmission in this car, which only has 130,000 miles and has been well-maintained. This transmission failure happened in a busy downtown area with evening traffic (lower visibility, lots of cars, lots of people, lots of angry and impatient drivers as car stopped working in busy area). I am lucky that I was not rear ended during the sudden failure.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The back-over prevention camera had started to fail, and the image was blurry. The contact called the local dealer for several months to check on parts availability. The dealer informed the contact that the part was not available, and another notification would be sent when the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 176,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted to reverse, the screen displayed an upside-down image. No warning light was illuminated. Several local dealers were contacted, including Chalmers Ford (2500 Rio Rancho Blvd SE, Corrales, NM 87048), Rich Ford Sales (8601 Lomas Blvd NE, Albuquerque, NM 87112); however, the vehicle was not diagnosed or repaired due to parts not being available. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in reverse(R). In addition, the alarm to warn the driver when a pedestrian was walking behind the vehicle or if an oncoming vehicle was behind the vehicle, failed to function as intended. The message "Rear-view camera Unavailable" was displayed. The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a white screen. The contact stated that it was difficult to see what was behind the vehicle. The failure was a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

I bought a 2016 Ford Escape SE 2 Days ago and just found out it had no back Brake Pads of any measurable thickness, and the Front Brake Pads were nearly as thin. Does not meet Oregon Used Car Sales Laws. Can you help me ? Call the Dealer so they fix them ? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)